Mazda 2 (2017 year). Manual — part 27

5–70

Interior Features

Audio Set [Type A (non-touchscreen)]

Hanging Up a Call

Press the hang-up button during the call. A
beep sound will con

¿ rm that call is ended.

Mute

The microphone can be muted during a
call.

1. Press the talk button with a short press.
2. Say: [Beep] “Mute”
3. Prompt: “Microphone muted”

Cancelling mute

1. Press the talk button with a short press.
2. Say: [Beep] “Mute off”
3. Prompt: “Microphone unmuted”

Transferring a Call from Hands-

Free to a Device (Mobile Phone)

Communication between the hands-free
unit and a device (Mobile phone) is
cancelled, and the line can be switched
to a standard call using a device (Mobile
phone).

1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to phone”

Transferring a Call from a Device

(Mobile Phone) to Hands-Free

Communication between devices (Mobile
phone) can be switched to Bluetooth

®

Hands-Free.

1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to Hands

Free system”

Call interrupt

A call can be interrupted to receive an
incoming call from a third party.
Switch to a new incoming call using the
following methods.

(Method 1)

1. Press the pick-up button.
2. Prompt: “Swapping calls.”

(Method 2)

1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

NOTE

To refuse an incoming call, press the

hang-up button.

After receiving a new incoming call,

the previous call is placed on hold.

Switching calls

Switching back to the previous call can
also be done.

Method 1

1. Press the pick-up button.
2. Prompt: “Swapping calls.”

Method 2

1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

Three-way call function

1. Press the talk button with a short press.
2. Say: [Beep] “Join calls”
3. Prompt: “Joining calls”

5–71

Interior Features

Audio Set [Type A (non-touchscreen)]

Making a call using a telephone number

1. Press the talk button with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX

(Telephone number)”

5. Prompt: “XXXXXXXXXXX.

(Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button to
execute dialing.”

6. (Dialing)

Press the pick-up button or say “Dial”,
then go to Step 7.

(Adding/inputting telephone
number)

Say, “XXXX” (desired telephone
number), then go to Step 5.

(Telephone number correction)

Say, “Go Back”. The prompt replies,
“Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.

7. Prompt: “Dialing”

Making calls using the phonebook

1. Press the talk button with a short press.
2. Say: [Beep] “Call”
3. Prompt: “Name please.”
4. Say: [Beep] “XXXXX... (Ex. “John's

phone”)” (Say a voice tag registered in
the phonebook.)

5. Prompt: “Calling XXXXX... (Ex.

“John's phone”) XXXX (Ex. “at
home”). Is this correct?” (Voice tag and
phone number location registered in
phonebook).

6. Say: [Beep] “Yes”
7. Prompt: “Dialing”

Redialing function

1. Press the talk button with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”

Ending the current call

Press the hang-up button during the call.

DTMF (Dual Tone Multi-

Frequency Signal) Transmission

This function is used when transmitting
DTMF via the user's voice. The receiver
of a DTMF transmission is generally a
home telephone answering machine or
a company's automated guidance call
centre (When you send tone signals
back according to the voice guidance
recording).

1. Press the talk button with a short press.
2. Say: [Beep] “XXXX... send” (Say

DTMF code)

3. Prompt: “Sending XXXX... (DTMF

code)”

5–72

Interior Features

Audio Set [Type A (non-touchscreen)]

*Some models.

Voice Recognition

*

In this section, the basic operation of the
voice recognition is explained.

Activating Voice Recognition

To Activate the Main Menu: Press the
pick-up button or talk button with a short
press.

Ending Voice Recognition

Use one of the following methods:

Press and hold the talk-button.

Press the hang-up button.

Skipping Voice Guidance (for faster
operation)

Press and release the talk-button.

NOTE

The Bluetooth

®

Hands-Free system

is operable several seconds after the
ignition is switched to ACC or ON
(requires less than 15 seconds).

When operating the audio unit or

the A/C while using Bluetooth

®

Hands-Free, the beep sounds or voice
guidance (audio unit)/cannot be
heard.

Tutorial

The tutorial explains how to use
Bluetooth

®

Hands-Free.

To activate the tutorial, do the following:

1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Tutorial”
3. Follow the prompts to receive the

appropriate voice guidance instructions.

Commands useable anytime during
voice recognition

“Help” or “Go Back” are commands
which can be used at anytime during voice
recognition.

Help function use

The help function informs the user of all
the available voice commands under the
current conditions.

1. Say: [Beep] “Help”
2. Follow the prompts to receive the

appropriate voice guidance instructions.

Returning to previous operation

This command is for returning to the
previous operation while in the voice
recognition mode.
Say: [Beep] “Go Back”

5–73

Interior Features

Audio Set [Type A (non-touchscreen)]

*Some models.

To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:

The voice recognition cannot be

performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is

¿ nished before saying your

commands.

Dialects or different wording other

than hands-free prompts cannot be
recognised by voice recognition. Speak
in the wording speci

¿ ed by the voice

commands.

It is not necessary to face the

microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.

Do not speak too slow or too loud.

Speak clearly, without pausing between

words or numbers.

Close the windows to reduce loud

noises from outside the vehicle, or turn
down the air

À ow of the air-conditioning

system while Bluetooth

®

Hands-Free is

being used.

Make sure the vents are not directing air

up towards the microphone.

NOTE

If the voice recognition performance is
not satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrolment) (Type A)
on page 5-73 .
Refer to Troubleshooting on page
5-76 .

Voice Recognition
Learning Function
(Speaker Enrolment)

*

The voice recognition learning function
enables voice recognition appropriate to
the characteristics of the user's voice. If the
recognition of the voice input commands
to the system is not adequate, this function
can largely improve the system's voice
recognition of the user. If your voice can
be recognised suf

¿ ciently without using

this function, you may not realize the
added bene

¿ t of the function. To register

your voice, the voice input command
list must be read out. Read out the list
when the vehicle is parked. Perform the
registration in as quiet a place as possible
(page 5-72 ). The registration must be
performed completely. The required time
is a few minutes. The user needs to be
seated in the driver's seat with the voice
input command list for voice recognition
learning visible.

When voice recognition learning is

done for the

¿ rst time

1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Voice training”
3. Prompt: “This operation must be

performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hang-up button to cancel at
any time.”

4. Press the talk button with a short press.

5–74

Interior Features

Audio Set [Type A (non-touchscreen)]

5. The voice guidance reads out the voice

input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please read
phrase 1”)

6. Say: [Beep] “0123456789” (Say

the voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)

7. Prompt: “Speaker enrolment is

complete.”

NOTE

If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.

Voice recognition re-learning

If voice recognition learning has already
been done.

1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Voice training”
3. Prompt: “Enrolment is enabled/

disabled. Would you like to disable/
enable or retrain?”

4. Say: [Beep] “Retrain”
5. Prompt: “This operation must be

performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hang-up button to cancel at
any time.”

6. Press the talk button with a short press.

7. The voice guidance reads out the voice

input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please read
phrase 1”)

8. Say: [Beep] “0123456789” (Say

the voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)

9. Prompt: “Speaker enrolment is

complete.”

NOTE

If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.

5–75

Interior Features

Audio Set [Type A (non-touchscreen)]

Voice input command list for voice
recognition learning

When reading out, the following points
must be observed:

Read out the numbers one at a time

correctly and naturally.

(For example, “1234” must be read out

“one, two, three, four” not “twelve,
thirty four”.)

Do not read out parentheses. “(” and

hyphens “-” are used for separating
numbers in a phone number.

Ex.
“(888) 555-1212” must be spoken “Eight,
eight, eight,

¿ ve, ¿ ve, ¿ ve, one, two, one,

two.”

Phrase

Command

1

0123456789

2

(888) 555-1212

3

Call

4

Dial

5

Setup

6

Cancel

7

Continue

8

Help

NOTE

The applicable phrase appears in the

audio display.

After user voice registration is

completed, voice guidance “Speaker
enrolment is complete” is announced.

Voice recognition learning on/off

1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Voice training”
3. Prompt: “Enrolment is enabled/

disabled. Would you like to disable/
enable or retrain?”

4. Say: [Beep] “Disable” or “Enable”
5. When “Disable” is spoken, the voice

recognition learning is turned off.

When “Enable” is spoken, the voice
recognition learning is turned on.

6. Prompt: “Speaker Enrolment is

disabled/enabled.”

5–76

Interior Features

Audio Set [Type A (non-touchscreen)]

*Some models.

Troubleshooting

*

Mazda Bluetooth

®

Hands-Free Customer Service

If you have any problems with Bluetooth

®

, contact our toll-free customer service centre.

Phone:
(Germany)
0800 4263 738 (8:00—18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00—18:00 Central European Time)
(Worldwide)
49 (0) 6838 907 287 (8:00—18:00 Central European Time)
Web:
http://www.mazdahandsfree.com

Bluetooth

®

Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing

—

First make sure the device is
compatible with the Bluetooth

®

unit, and then check whether the
Bluetooth

®

function and the Find

Mode/Visible setting

*1

on the

device are turned on. If pairing is
still not possible after this, contact
an expert repairer, we recommend
an Authorised Mazda Repairer or
Mazda Bluetooth

®

Hands-Free

Customer Service.

Pairing cannot be performed again

The pairing information paired to
the Bluetooth

®

unit or device is not

recognised correctly.

Perform pairing using the following
procedure.

Clear “Mazda” stored in the device.

Perform pairing again.

Unable to perform pairing

The Bluetooth

®

function and the

Find Mode/Visible setting

*1

on the

device may turn off automatically
after a period of time has elapsed
depending on the device.

Check whether the Bluetooth

®

function and the Find Mode/Visible
setting

*1

on the device are turned on

and pairing or reconnect.

Does not connect automatically
when starting the engine

Automatically connects, but then
disconnects suddenly

Disconnects intermittently

The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.

Move the device to a location in
which radio wave interference is less
likely to occur.

Does not connect automatically
when starting the engine

The pairing information is updated
when the device OS is updated.

Perform pairing again.

*1 Setting which detects the existence of a device external to the Bluetooth

®

unit

5–77

Interior Features

Audio Set [Type A (non-touchscreen)]

NOTE

When the OS of the device is updated, the pairing information may be deleted. If this

happens, reprogramme the pairing information to the Bluetooth

®

unit.

If you pair your phone which has already been paired to your vehicle more than once

in the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth

®

search on your mobile device once again, and pair to a newly detected

“Mazda”.

Before you pair your device, make sure that Bluetooth

®

is “ON”, both on your phone

and on the vehicle.

If Bluetooth

®

-enabled devices are used in the following locations or conditions,

connection via Bluetooth

®

may not be possible.

The device is in a location hidden from the centre display such as behind or under a

seat, or inside the glove compartment.

The device contacts or is covered by a metal object or body.

The device is set to power-saving mode.

Different Bluetooth

®

-enabled devices can be used for Bluetooth

®

Hands-Free and

Bluetooth

®

audio. For example, device A can be connected as a Bluetooth

®

Hands-Free

device and device B can be connected as a Bluetooth

®

audio device. However, the

following may occur when they are used at the same time.

The Bluetooth

®

connection of the device is disconnected.

Noise occurs in the Hands-Free audio.

Hands-Free operates slowly.

5–78

Interior Features

Audio Set [Type A (non-touchscreen)]

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition

Excessive, slow speech.

Excessive, forceful speech
(shouting).

Speaking before the beep sound
has ended.

Loud noise (speaking or noise from
outside/inside vehicle).

Air

À ow from A/C is blowing

against the microphone.

Speaking in off-standard
expressions (dialect).

Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers.

False recognition of numbers

Poor voice recognition

There is a malfunction in the
microphone.

A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised
Mazda Repairer.

Phone-related voice recognition is
disabled

There is a problem with the
connection between the Bluetooth

®

unit and the device.

If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.

Names in the phonebook are not
easily recognised

The Bluetooth

®

system is under a

condition in which recognition is
dif

¿ cult.

By carrying out the following
measures, the rate of recognition
will improve.

Clear memory from the phonebook
which is not used very often.

Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mum”, “Dad”,
recognition will improve.)

When operating the audio, a song
name is not recognised

Song names cannot be recognised
by voice.

—

You want to skip guidance

—

Guidance can be skipped by quickly
pressing and releasing the Talk
button.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise
from the other party can be heard

For about three seconds after
starting a call, the Bluetooth

®

unit's Noise Suppression function
requires time to adapt to the call
environment.

This does not indicate a problem
with the device.

The other party cannot be heard or
the speaker's voice is quiet

The volume is set at zero or low.

Increase the volume.

5–79

Interior Features

Audio Set [Type A (non-touchscreen)]

Other problems

Symptom

Cause

Solution method

The indication for the remaining
battery is different between the
vehicle and the device

The indication method is different
between the vehicle and the device.

—

When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear

The number has not been registered
into the phonebook.

If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.

The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record

Some types of cell phones do not
synchronize automatically.

Operate the cell phone for
synchronization.

It takes a long time to complete the
function for changing the language

A maximum of 60 seconds is
required.

—

5–80

Interior Features

Audio Set [Type B (touchscreen)]

Basic Operation Method

NOTE

The explanation of functions described in this manual may differ from the actual
operation, and the shapes of screens and buttons and the letters and characters
displayed may also differ from the actual appearance.
Additionally, depending on future software updates, the content may successively
change without notice.

Audio Set Type B has three different human interfaces.

Commander switch

Touch panel

Voice recognition with steering switch and microphone

Refer to Voice Recognition on page 5-134 .

Commander switch operation

NOTE

For safety reasons, some operations are disabled while the vehicle is being driven.

Volume dial operation

Volume dial

Press the volume dial to switch the audio MUTE on and off.
Turn the volume dial to adjust the volume. The volume increases by turning the dial
clockwise, and decreases by turning it anticlockwise.

5–81

Interior Features

Audio Set [Type B (touchscreen)]

Switches around commander knob

The following operations can be done by pressing the switches around the commander knob.
: Displays the home screen.
: Displays the Entertainment screen.

: Displays the Navigation screen (Only navigation-equipped vehicles). For operation

of the Navigation screen, refer to the navigation system manual. If the SD card for
the navigation system is not inserted, the compass indicating the direction in which
the vehicle is moving is displayed.

: Displays the Favourites screen. Long-press to store particular items in Favourites.

(Radio, phonebook and destination of the navigation system can be programmed.)

: Returns to previous screen.

Commander knob operation

(Selection of icons on screen)

1. Tilt or turn the commander knob and move the cursor to the desired icon.
2. Press the commander knob and select the icon.

5–82

Interior Features

Audio Set [Type B (touchscreen)]

NOTE

Long-press operation of the commander knob is also possible for some functions.

Touch panel operation

CAUTION

Do not press the screen strongly or press it with a sharp-pointed object. Otherwise, the
screen could be damaged.

NOTE

For safety reasons, operation of the centre display is disabled while the vehicle is being
driven. However, items not displayed in grey can be operated using the commander switch
while the vehicle is being driven.

5–83

Interior Features

Audio Set [Type B (touchscreen)]

Touch & Tap

1. Touch or tap on the item indicated on the screen.
2. The operation is launched and the next item is displayed.

Slide

1. Touch the setting item displaying a slider bar.
2. Touch the slider with your

¿ nger and move to the desired level.

5–84

Interior Features

Audio Set [Type B (touchscreen)]

Swipe

1. Touch the screen with your

¿ nger and move up or down.

2. Items which were not displayed can be displayed.

Return to previous screen

1. Touch the

.

Displaying the home screen

1. Touch the

.

5–85

Interior Features

Audio Set [Type B (touchscreen)]

Home screen

Icon

Function

Applications
Information such as average fuel economy, maintenance, and warnings can be veri

¿ ed.

Depending on the grade and speci

¿ cation, the screen display may differ.

Entertainment
Operates audio such as the radio and CDs. The audio source most recently used is
displayed. An audio source which cannot be used at that time is skipped and the previous
audio source is displayed.
To change the audio source, select the

icon displayed at the bottom of the screen.

Communication
Bluetooth

®

related functions are available.

Navigation
Navigation screen is displayed (vehicles with navigation system).
If the SD card for the navigation system is not inserted, the compass indicating the direction
in which the vehicle is moving is displayed.
The compass may not indicate the correct bearing when the vehicle is stopped or travelling
at a slow speed.

Settings
Overall setting menu (Such as display, sound, Bluetooth

®

and Language).

Depending on the grade and speci

¿ cation, the screen display may differ.