Mazda CX-3 (2019 year). Manual — part 25
Example of use (verify unread E-mail)
1. Select the icon on the home screen
to display the Communication screen.
2. Select
to display the inbox.
3. Select the unread message displayed in
bold.
4. The details of the message are
displayed and replying to the message,
making a call, or playback can be
performed.
Changing account for displaying
(E-mail only)
1. Select
.
2. Select the account which you would
like to display. Only the messages for
the selected account are displayed in
the inbox.
Editing preset messages
1. Select the icon on the home screen
to display the Communication screen.
2. Select
.
3. Select
.
4. Select the preset message which you
would like to edit. The keyboard
screen is displayed.
5. When the message is input and is
selected, the message is stored as a
preset message.
NOTE
•
Select the
icon to change the
language.
•
Select the icon to switch between
capitalized and lower-case characters.
•
Select the
icon to return to the
previous screen without storing the edit.
Interior Features
Audio Set [Type B (touchscreen)]
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▼ Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.
Item
Setting
Function
Bluetooth
®
—
Go to Bluetooth
®
setting menu.
Refer to Bluetooth
®
Preparation on page 5-87.
Incoming Call Notifi-
cations
On/Off
Notifies when an incoming call is received.
Auto Download Text
Message
On/Off
Downloads SMS automatically when the Bluetooth
®
unit is connected
to the device.
Text Notifications
On/Off
Notifies when a new SMS is received.
Auto Download
Email
*1
On/Off
Downloads E-mail automatically when the Bluetooth
®
unit is connect-
ed to the device.
Email Notifications
On/Off
Notifies when a new Email is received.
Auto Download Call
History
On/Off
Downloads Call History automatically when the Bluetooth
®
unit is
connected to the device.
Auto Download Con-
tacts
*1
On/Off
Downloads the phonebook automatically when the Bluetooth
®
unit is
connected to the device.
Ringtone
Car/Phone/Off Changes the ringtone setting.
Phone Volume
Adjusts using
the slider.
Adjusts the conversation volume.
VR and Ringtone
Adjusts using
the slider.
Adjusts the voice guidance and ringtone volume.
Contacts Display Or-
der
First Name, Last
Name
Displays the contact information in alphabetical order of the first
name.
Last Name, First
Name
Displays the contact information in alphabetical order of the last
name.
Edit Preset Messages
—
Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones) on page 5-105.
Emergency Assistance
Call
On/Off
Mobile Utilizes the Mobile 911 function.
Restore Factory set-
tings
—
Initializes all Communication Settings.
*
1 Depending on the device, it may be necessary to acquire download permission on the device side.
Interior Features
Audio Set [Type B (touchscreen)]
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Voice Recognition
▼ Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
•
Press the hang-up button.
•
Say, “Cancel”.
•
Operate the commander switch or the
center display (only when vehicle is
stopped).
Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
®
Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
•
The voice recognition cannot be
performed while voice guidance or the
beep sound is operating. Wait until the
voice guidance or the beep sound is
finished before saying your commands.
•
Phone related commands are available
only when your phone is connected via
Bluetooth
®
. Make sure your phone is
connected via Bluetooth
®
before you
operate phone related voice commands.
•
Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
•
Do not speak too slowly or loudly (no
loud voice).
•
Speak clearly, without pausing between
words or numbers.
•
Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.
•
It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
•
Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airflow of the
climate control system while Bluetooth
®
Hands-Free is being used.
•
Make sure the vents are not directing air
up towards the microphone.
NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-115.
Interior Features
Audio Set [Type B (touchscreen)]
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▼ Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specified name and
number are put into the {}.
Standard command
Voice command
Function
Help
Usable commands can be verified.
Tutorial
Basic voice commands and methods of use can be verified.
(Navigate/Take me/Drive) Home
Set the destination to Home.
Communication (phone) related command
Voice command
Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile”
Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-100.
Redial
Call to the last contact you called.
Refer to Making a Call on page 5-100.
Callback
Call to the last contact who called you.
Refer to Making a Call on page 5-100.
Entertainment (audio) related command
Voice command
Function
Corresponding audio
source
(Go to/Play) Bluetooth (Audio)
Switches the audio source to BT audio.
Can also switch to each audio source by similarly us-
ing commands such as FM, AM, or USB.
All
Play Artist {Artist name}
Plays the selected artist.
USB
Navigation related command
*
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
•
Some commands cannot be used depending on the grade and specification.
•
Some commands cannot be used depending on the device connection conditions and the
use conditions.
•
The commands are examples of the available commands.
Interior Features
Audio Set [Type B (touchscreen)]
*Some models.
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Settings
NOTE
Depending on the grade and specification, the screen display may differ.
Select the
icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:
Tab
Item
Function
AD-Disp
Height
Brightness Control
Other
Refer to Active Driving Display on page 4-21.
Display
Refer to Volume/Display/Sound Controls on page 5-69.
Safety
Distance Recognition Support System
SBS/SCBS
Other
Refer to Personalization Features on page 9-
9.
Sound
Refer to Volume/Display/Sound Controls on page 5-69.
Clock
Adjust Time
Displays the currently set time is displayed.
Press to advance the hour/minute, and select
to move the hour/minute back.
AM/PM can only be selected with the 12-hour
clock display.
GPS Sync
Synchronizes with GPS when turned on.
When turned off, the time can be changed
from “Adjust Time”.
Time Format
Changes the display between 12 and 24-hour
clock time.
Time Zone Select
When it's not synchronized with GPS, select
the region you want to specify.
Daylight Savings Time
Turns the daylight saving time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.
Vehicle
Rain Sensing Wiper
Door Locks
Other
Refer to Personalization Features on page 9-
9.
Devices
Bluetooth
Refer to Bluetooth
®
Preparation on page 5-87.
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Audio Set [Type B (touchscreen)]
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Tab
Item
Function
System
Tool Tips
Turns button explanations ON/OFF.
Language
Changes the language.
Temperature
Changes the setting between Fahrenheit and
Celsius.
Distance
Changes the setting between miles and kilome-
ters.
Music Database Update
Used to update Gracenote
®
. Gracenote
®
is
used with USB Audio, and provides:
1. Supplemental music information (Such as
song name, artist name)
2. Voice recognition assistance for Play Ar-
tist and Play Album
Gracenote
®
can be downloaded from the Maz-
da Handsfree Website.
Refer to Gracenote
®
Database on page 5-82.
Restore All Factory Settings
Memory and settings are initialized to the fac-
tory settings.
The initialization launches by selecting the
button.
About
Agreements and
Disclaimers
Verify the disclaimer and agree.
Version Information
Can verify the current audio unit OS version
and Gracenote
®
Database version.
Interior Features
Audio Set [Type B (touchscreen)]
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Applications
NOTE
Depending on the grade and specification, the screen display may differ.
Select the icon on the home screen to display the Applications screen. The following
information can be verified.
Top screen
Item
Function
HD Radio™ Traffic Map
*
―
―
Fuel Economy Monitor
Fuel Consumption Display
Refer to Fuel Economy Monitor
on page 4-71.
Vehicle Status Monitor
Warning Guid-
ance
Warnings currently active can be
verified.
Refer to If a Warning Light
Turns On or Flashes on page 7-
27.
Maintenance
Scheduled Maintenance
Tire Rotation
Oil Change
Refer to Maintenance Monitor
on page 6-15.
Interior Features
Audio Set [Type B (touchscreen)]
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Troubleshooting
Mazda Bluetooth
®
Hands-Free Customer Service
If you have any problems with Bluetooth
®
, contact our toll-free customer service center.
•
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
•
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
®
Device pairing, connection problems
Symptom
Cause
Solution method
Unable to perform pairing
―
Make sure that the Bluetooth
®
de-
vice is compatible with the Blue-
tooth
®
unit, and that Bluetooth
®
and
Find Mode
*1
are on and the airplane
mode is off in the Bluetooth
®
device
setting. Turn off the power of the
Bluetooth
®
device once, then turn it
back on. If pairing is still not possi-
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth
®
Hands-Free Customer Service.
Interior Features
Audio Set [Type B (touchscreen)]
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Symptom
Cause
Solution method
Pairing cannot be performed again
The pairing information paired to
the Bluetooth
®
unit or device is not
recognized correctly.
Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
®
device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
®
device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Unable to perform pairing
The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
func-
tion and the Find Mode/Visible set-
ting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine
The pairing information is updated
when the device OS is updated.
Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
®
device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
®
device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
*
1 Setting which detects the existence of a device external to the Bluetooth
®
unit.
Interior Features
Audio Set [Type B (touchscreen)]
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NOTE
•
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
®
unit.
•
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
®
search on your mobile device once again, and pair to a newly detected
“Mazda”.
•
Before you pair your device, make sure that Bluetooth
®
is “ON”, both on your phone and
on the vehicle.
•
If Bluetooth
®
-enabled devices are used in the following locations or conditions,
connection via Bluetooth
®
may not be possible.
•
The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
•
The device contacts or is covered by a metal object or body.
•
The device is set to power-saving mode.
•
Different Bluetooth
®
-enabled devices can be used for Bluetooth
®
Hands-Free and
Bluetooth
®
audio. For example, device A can be connected as a Bluetooth
®
Hands-Free
device and device B can be connected as a Bluetooth
®
audio device. However, the
following may occur when they are used at the same time.
•
The Bluetooth
®
connection of the device is disconnected.
•
Noise occurs in the Hands-Free audio.
•
Hands-Free operates slowly.
Voice recognition related problems
Symptom
Cause
Solution method
Poor voice recognition
•
Excessive, slow speech.
•
Excessive, forceful speech (shout-
ing).
•
Speaking before the beep sound
has ended.
•
Loud noise (speaking or noise from
outside/inside vehicle).
•
Airflow from A/C is blowing
against the microphone.
•
Speaking in off-standard expres-
sions (dialect).
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro-
phone.
A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
Interior Features
Audio Set [Type B (touchscreen)]
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Symptom
Cause
Solution method
Phone-related voice recognition is
disabled
There is a problem with the connec-
tion between the Bluetooth
®
unit
and the device.
If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized
The Bluetooth
®
system is under a
condition in which recognition is
difficult.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.
•
Clear memory from the phonebook
which is not used very often.
•
Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognized
Song names cannot be recognized
by voice.
―
You want to skip guidance
―
Guidance can be skipped by quickly
pressing and releasing the talk but-
ton.
Regarding problems with calls
Symptom
Cause
Solution method
When starting a call, vehicle noise
from the other party can be heard
For about 3 seconds after starting a
call, the Bluetooth
®
unit's Noise
Suppression function requires time
to adapt to the call environment.
This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet
The volume is set at zero or low.
Increase the volume.
Other problems
Symptom
Cause
Solution method
The indication for the remaining
battery is different between the ve-
hicle and the device
The indication method is different
between the vehicle and the device.
―
When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear
The number has not been registered
into the phonebook.
If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record
Some types of cell phones do not
synchronize automatically.
Operate the cell phone for synchro-
nization.
Interior Features
Audio Set [Type B (touchscreen)]
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Symptom
Cause
Solution method
It takes a long time to complete the
function for changing the language
A maximum of 60 seconds is re-
quired.
―
Interior Features
Audio Set [Type B (touchscreen)]
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Things You Need to Know
WARNING
Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle. Adjusting the
audio while driving the vehicle is
dangerous as it could distract your
attention from the vehicle operation which
could lead to a serious accident.
Even if the audio control switches are
equipped on the steering wheel, learn to
use the switches without looking down at
them so that you can keep your maximum
attention on the road while driving the
vehicle.
CAUTION
For the purposes of safe driving, adjust the
audio volume to a level that allows you to
hear sounds outside of the vehicle
including car horns and particularly
emergency vehicle sirens.
NOTE
•
To prevent the battery from being
discharged, do not leave the audio
system on for a long period of time when
the engine is not running.
•
If a cellular phone or CB radio is used
in or near the vehicle, it could cause
noise to occur from the audio system,
however, this does not indicate that the
system has been damaged.
Do not spill any liquid on the audio
system.
▼ Radio Reception
AM characteristics
AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere.
Therefore, they can reach longer distances
than FM signals.
Because of this, 2 stations may sometimes
be picked up on the same frequency at the
same time.
Station 2
Station 1
Ionosphere
Interior Features
Appendix
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FM characteristics
An FM broadcast range is usually about
40―50 km (25―30 miles) from the
source. Because of extra coding needed to
break the sound into 2 channels, stereo FM
has even less range than monaural
(non-stereo) FM.
FM Station
40—50km
(25—30 miles)
Signals from an FM transmitter are similar
to beams of light because they do not bend
around corners, but they do reflect. Unlike
AM signals, FM signals cannot travel
beyond the horizon. Therefore, FM
stations cannot be received at the great
distances possible with AM reception.
AM wave
FM wave
FM wave
100—200 km (60—120 miles)
Ionosphere
Atmospheric conditions can also affect
FM reception. High humidity will cause
poor reception. However, cloudy days may
provide better reception than clear days.
Multipath noise
Since FM signals can be reflected by
obstructions, it is possible to receive both
the direct signal and the reflected signal at
the same time. This causes a slight delay
in reception and may be heard as a broken
sound or a distortion. This problem may
also be encountered when in close
proximity to the transmitter.
Reflected wave
Direct
Flutter/Skip noise
Signals from an FM transmitter move in
straight lines and become weak in valleys
between tall buildings, mountains, and
other obstacles. When a vehicle passes
through such an area, the reception
conditions may change suddenly, resulting
in annoying noise.
Interior Features
Appendix
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Weak signal noise
In suburban areas, broadcast signals
become weak because of distance from the
transmitter. Reception in such fringe areas
is characterized by sound breakup.
Strong signal noise
This occurs very close to a transmitter
tower. The broadcast signals are extremely
strong, so the result is noise and sound
breakup at the radio receiver.
Station drift noise
When a vehicle reaches the area of 2
strong stations broadcasting at similar
frequencies, the original station may be
temporarily lost and the second station
picked up. At this time there will be some
noise from this disturbance.
Station 2
88.3 MHz
Station 1
88.1 MHz
▼ Operating Tips for MP3
MP3 stands for MPEG Audio Layer 3,
which is standardized voice compression
established by the ISO
*1
working group
(MPEG).
Use of MP3 allows for audio data to be
compressed to approximately a tenth of
the source data size.
This unit plays files with the extension
(.mp3) as MP3 files.
*
1 International Organization for
Standardization
CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
NOTE
Supply of this product only conveys a
license for private, non-commercial use
and does not convey a license nor imply
any right to use this product in any
commercial (i.e. revenue-generating) real
time broadcasting (terrestrial, satellite,
cable and/or any other media),
broadcasting/streaming via the Internet,
intranets and/or other networks or in other
electronic content distribution systems,
such as pay-audio or audio-on-demand
applications. An independent license for
such use is required. For details, please
visit http://www.mp3licensing.com.
•
When naming an MP3 file, be sure to
add an MP3 file extension (.mp3) after
the file name.
Interior Features
Appendix
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•
The number of characters which can be
displayed is restricted.
▼ Operating Tips for WMA
WMA is short for Windows Media
*1
Audio and is the audio compression
format used by Microsoft
*1
.
Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays files with the extension
(.wma) as WMA files.
*
1 Windows Media and Microsoft are
registered trademarks of Microsoft
Corporation U.S. in the United States
and other countries.
CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
•
WMA files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.
•
The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.wma”
to the end of the file name, and then
write it to the memory.
▼ Operating Tips for AAC
AAC stands for Advanced Audio Coding,
which is standardized voice compression
established by the ISO
*1
working group
(MPEG). Audio data can be created and
stored at a higher compression ratio than
MP3.
This unit plays files with the extensions
(.aac
*2
/.m4a/.wav
*2
) as the AAC files.
CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
•
AAC files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.
•
The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.aac
*2
”,
“.m4a”, or “.wav
*2
” to the end of the file
name, and then write it to the memory.
*1 International Organization for
Standardization
*2 Type B
Interior Features
Appendix
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