Mazda CX-9 (2019 year). Manual — part 38

Signal

Warning

Action to be taken

Door-Ajar/Lift‐

gate-Ajar Warning In‐

dication/Warning

Light

The light turns on if any door/liftgate is not
closed securely.

Close the door/liftgate securely.

Tire Pressure Monitoring System Warning Light (Turns on)

*

Take the appropriate action and verify that the warning light turns off.

Warning

When the warning light illuminates, and the warning beep sound is heard when tire pressure is too low in one or
more tires.

WARNING

If the tire pressure monitoring system warning light illuminates or flashes, or the tire pressure warning beep sound
is heard, decrease vehicle speed immediately and avoid sudden maneuvering and braking:
If the tire pressure monitoring system warning light illuminates or flashes, or the tire pressure warning beep sound
is heard, it is dangerous to drive the vehicle at high speeds, or perform sudden maneuvering or braking. Vehicle
drivability could worsen and result in an accident.
To determine if you have a slow leak or a flat, pull over to a safe position where you can check the visual condition
of the tire and determine if you have enough air to proceed to a place where air may be added and the system
monitored again by an Authorized Mazda Dealer or a tire repair station.

Do not ignore the TPMS Warning Light:
Ignoring the TPMS warning light is dangerous, even if you know why it is illuminated. Have the problem taken
care of as soon as possible before it develops into a more serious situation that could lead to tire failure and a
dangerous accident.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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Action to be taken

Inspect the tires and adjust to the specified inflation pressure (page 6-38).

CAUTION

When replacing/repairing the tires or wheels or both, have the work done by an Authorized Mazda Dealer, or the
tire pressure sensors may be damaged.

NOTE



Perform tire pressure adjustment when the tires are cold. Tire pressure will vary according to the tire temper‐
ature, therefore let the vehicle stand for 1 hour or only drive it 1.6 km (1 mile) or less before adjusting the
tire pressures. When pressure is adjusted on hot tires to the cold inflation pressure, the TPMS warning light/
beep may turn on after the tires cool and pressure drops below specification.
Also, an illuminated TPMS warning light, resulting from the tire air pressure dropping due to cold ambient
temperature, may turn off if the ambient temperature rises. In this case, it will also be necessary to adjust the
tire air pressures. If the TPMS warning light illuminates due to a drop in tire air pressure, make sure to check
and adjust the tire air pressures.



After adjusting the tire air pressures, it may require some time for the TPMS warning light to turn off. If the
TPMS warning light remains illuminated, drive the vehicle at a speed of at least 25 km/h (16 mph) for 10
minutes, and then verify that it turns off.



Tires lose air naturally over time and the TPMS cannot tell if the tires are getting too soft over time or you
have a flat. However, when you find one low tire in a set of four-that is an indication of trouble; you should
have someone drive the vehicle slowly forward so you can inspect any low tire for cuts and any metal objects
sticking through tread or sidewall. Put a few drops of water in the valve stem to see if it bubbles indicating a
bad valve. Leaks need to be addressed by more than simply refilling the trouble tire as leaks are dangerous
― take it to an Authorized Mazda Dealer which has all the equipment to fix tires, TPMS systems and order
the best replacement tire for your vehicle.

If the warning light illuminates again even after the tire pressures are adjusted, there may be a tire puncture.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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KEY Warning Indication/Warning Light

Take the appropriate action and verify that the warning light turns off.

Signal

Cause

Action to be taken

(White)

KEY Warning Indica‐

tion

The key battery is dead.

Replace the key battery (page 6-36).

(Red)

(Flashing)

KEY Warning Light

The key battery is dead.

Replace the key battery (page 6-36).

The key is not within the operation range.

Bring the key into the operation range
(page 3-7).

The key is placed in areas inside the cabin
where it is difficult for the key to be detect‐
ed.

A key from another manufacturer similar to
the key is in the operation range.

Take the key from another manufacturer
similar to the key out of the operation
range.

Without the ignition switched off, the key is
taken out of the cabin, and then all the
doors are closed.

Bring the key back into the cabin.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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Message Indicated on Display

If a message is displayed in the center display, take appropriate action (in a calm manner)
according to the displayed message.

(Display example)

▼ Stop Vehicle in Safe Place Immediately

If the following messages are displayed in the center display , a vehicle system may be
malfunctioning. Stop the vehicle in a safe place and contact an Authorized Mazda Dealer.

Display

Indicated Condition

Displays if the engine coolant temperature has increased excessively.

Displays if the charging system has a malfunction.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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▼ Verify Display Content

Displays in the following cases:

Display

Indicated Condition/Action to be taken

The following message is displayed when the temperature around the
center display is high.
Lowering the temperature in the cabin or the temperature around the
center display by avoiding direct sunlight is recommended.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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Message Indicated in Multi-information Display

*

If there is a notification from the vehicle, a message is displayed in the multi-information
display. Check the information and take the necessary action.

(Display example)

Instrument Cluster

Type A

Type B

If the warning light turns on/flashes simultaneously or a symbol is indicated in the display,
check the information regarding the warning light or symbol.
Refer to If a Warning Light Turns On or Flashes on page 7-28.

Display

Content

Action to be taken

Indicated when the push button start is
pressed while the selector lever is not in
the P position.

Shift the selector lever to the P position.

Indicated when the push button start is
pressed without depressing the brake
pedal.

Depress the brake pedal and press the
push button start.

Indicates when the Electric Parking
Brake (EPB) switch is operated without
depressing the brake pedal.

Operate the Electric Parking Brake
(EPB) switch while depressing the brake
pedal.

Indicated when the engine coolant tem‐
perature is high or the engine is hot, and
the engine output is limited.

Drive slowly and make sure that the in‐
dication turns off.
If the indication does not turn off, con‐
sult an Authorized Mazda Dealer.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

*Some models.

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Warning Sound is

Activated

▼ Lights-On Reminder

The lights-on reminder is operable when
the time setting

*1

of the auto headlight off

function is off.
If lights are on and the ignition is switched
to ACC or off, a continuous beep sound
will be heard when the driver's door is
opened.

*

1 If the light switch is left on, the auto

headlight off function automatically
turns off the lights about 30 seconds
after switching the ignition off. The
time setting can be changed.
Refer to Personalization Features on
page 9-10.

NOTE



When the ignition is switched to ACC,
the “Ignition Not Switched Off (STOP)
Warning Beep” (page 7-47) overrides
the lights-on reminder.



A personalized function is available to
change the sound volume for the
lights-on reminder.
Refer to Personalization Features on
page 9-10.

▼ Air Bag/Front Seat Belt

Pretensioner System Warning Beep

If there is a problem with the air bag/seat
belt pretensioner systems and the warning
light illumination, a warning beep sound
will be heard for about 5 seconds every
minute.

The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.

WARNING

Do not drive the vehicle with the air bag/
seat belt pretensioner system warning beep
sounding:
Driving the vehicle with the air bag/seat
belt pretensioner system warning beep
sounding is dangerous. In a collision, the
air bags and the seat belt pretensioner
system will not deploy and this could result
in death or serious injury. Contact an
Authorized Mazda Dealer to have the
vehicle inspected as soon as possible.

▼ Seat Belt Warning Beep

Front seat

Except Mexico

If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds. If
the driver or the front passenger's seat belt
is not fastened and the vehicle is driven at
a speed faster than about 20 km/h (12
mph), a beep sound will be heard again for
a specified period of time.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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NOTE



To allow the front passenger occupant
classification sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.



If a small child is seated on the front
passenger's seat, the warning beep may
not operate.

Mexico

If the vehicle speed exceeds about 20
km/h (12 mph) with the driver or front
passenger's seat belt unfastened, a warning
beep sounds continuously. If the seat belt
remains unfastened, the beep sound stops
once and then continues for about 90
seconds. The beep stops after the driver or
front passenger's seat belt is fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).

NOTE



Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning function
to operate depending on the weight of
the item.



To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on
the front passenger's seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference.



If a small child is seated on the front
passenger's seat, the warning beep may
not operate.

Rear seat

*

The warning beep only sounds if a seat
belt is unfastened after being fastened.

▼ Ignition Not Switched Off (STOP)

Warning Beep

If the driver's door is opened with the
ignition switched to ACC, a beep will be
heard continuously in the cabin to notify
the driver that the ignition has not been
switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.

▼ Key Removed from Vehicle Warning

Beep

Vehicles with advanced keyless function

If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside the
vehicle will be heard 6 times.

Vehicles without advanced keyless
function

If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times.

NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

*Some models.

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▼ Request Switch Inoperable Warning

Beep (With the advanced keyless
function)

If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.

▼ Key Left-in-luggage Compartment

Warning Beep (With the advanced
keyless function)

If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify the
driver that the key is in the luggage
compartment. In this case, take out the key
by pressing the electric liftgate opener and
opening the liftgate. The key taken out of
the luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the key's
functions, perform the applicable
procedure (page 3-8).

▼ Key Left-in-vehicle Warning Beep

(With the advanced keyless
function)

If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-8).

▼ Power Liftgate Warning Beep

*

If system operation precautions are
necessary, the driver is notified by the
warning sound.

Cautions

What to check

The beep sounds 3 times

The conditions required
for the power liftgate to
operate have not been
met, such as an object
being stuck in the lift‐
gate.

The beep sound contin‐
ues

The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.

▼ Electric Parking Brake (EPB)

Warning Beep

The warning buzzer is activated under the
following conditions:



The vehicle is driven with the parking
brake applied.



The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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▼ Power Steering Warning Buzzer

If the power steering system has a
malfunction, the power steering
malfunction indication/malfunction
indicator light turns on or flashes and the
buzzer operates at the same time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-28.

▼ Tire Inflation Pressure Warning

Beep

*

The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressure Monitoring System
on page 4-208.

▼ Blind Spot Monitoring (BSM)

Warning Beep

*

Driving forward

The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.

NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-10.

Reversing

The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.

▼ Excessive Speed Warning

*

If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in amber, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.

▼ Mazda Radar Cruise Control with

Stop & Go function (MRCC with
Stop & Go function) System
Warnings

*

The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system warnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.

Warning beep

What to check

While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system is operating,
a single beep sound is
heard when “Front Ra‐
dar Sensor Blocked” is
displayed in the mul‐
ti-information display.

Cancel the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system if the radar
sensor (front) becomes
dirty. Clean the area
around the radar sensor
(front).

The beep sounds inter‐
mittently while the vehi‐
cle is being driven.

The distance between
your vehicle and the ve‐
hicle ahead is too close.
Verify the safety of the
surrounding area and re‐
duce vehicle speed.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

*Some models.

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Warning beep

What to check

While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system is operating,
a single beep sound is
heard when “Front Ra‐
dar Sensor System Mal‐
function” is displayed in
the multi-information
display.

A malfunction in the
system may be indicated.
Check the center display
to verify the problem
and then have your vehi‐
cle inspected by an Au‐
thorized Mazda Dealer.

▼ Lane Departure Warning Sound

*

While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.

NOTE



The volume of the Lane-keep Assist
System (LAS) & Lane Departure
Warning System (LDWS) warning sound
can be changed.
Refer to Personalization Features on
page 9-10.



The type of the Lane-keep Assist System
(LAS) & Lane Departure Warning
System (LDWS) warning sound can be
changed.
Refer to Personalization Features on
page 9-10.

▼ Collision warning

*

If there is a possibility of a collision with a
vehicle ahead, a warning sound is
activated at the same time as the warning
indications are displayed in the instrument
cluster or active driving display.

If Trouble Arises

Warning/Indicator Lights and Warning Sounds

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When Liftgate Cannot be

Opened

If the battery is dead, the liftgate cannot be
unlocked and opened.
In this case, the liftgate can be unlocked
by taking care of the dead battery
situation.
Refer to Jump-Starting on page 7-19.
If the liftgate cannot be unlocked even if
the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Wrap the end of a flathead screwdriver

in a cloth and remove the cover on the
interior surface of the liftgate using it.

Cover

2. (Without power liftgate)

Turn the lever to the right to unlock the
liftgate.

Lever

(With power liftgate)
Push the liftgate while pressing the
lever down.

Lever

After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.

If Trouble Arises

When Liftgate Cannot be Opened

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If the Active Driving

Display Does Not Operate

If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Authorized Mazda Dealer.

If Trouble Arises

Active Driving Display Does Not Operate

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8

Customer Information and Reporting
Safety Defects

Important consumer information including warranties and add-on
equipment.

Customer Assistance. . . . . . . 8-2

Customer Assistance
(U.S.A.). . . . . . . . . . 8-2
Customer Assistance
(Canada). . . . . . . . . ... 8-7
Customer Assistance (Puerto
Rico). . . . . . . . . . ... 8-10
Customer Assistance
(Mexico). . . . . . . . . . 8-11

Mazda Importer/Distributors. . 8-13

Importer/Distributor. . . . ... 8-13

Reporting Safety Defects. . . . 8-14

Reporting Safety Defects
(U.S.A.). . . . . . . . . .. 8-14
Reporting Safety Defects
(Canada). . . . . . . . . . 8-15

Warranty. . . . . . . . . . .. 8-16

Warranties for Your Mazda. .....8-16
Outside the United States/
Canada. . . . . . . . . . 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada). . . . . . 8-18
Add-On Non-Genuine Parts and
Accessories. . . . . . . . . 8-19

Cell Phones. . . . . . . . . ...8-20

Cell Phones Warning. . . . .. 8-20

Event Data Recorder. . . . . ...8-21

Event Data Recorder (U.S.A. and
Canada). . . . . . . . . ...8-21

Recording of Vehicle Data. . . .. 8-22

Recording of Vehicle Data. . ..8-22

Uniform Tire Quality Grading System
(UTQGS). . . . . . . . . . .. 8-23

Uniform Tire Quality Grading
System (UTQGS). . . . . ... 8-23

Tire Information (U.S.A.). . . ... 8-25

Tire Labeling. . . . . . . .. 8-25
Location of the Tire Label
(Placard). . . . . . . . . . 8-30
Tire Maintenance. . . . . . 8-33
Vehicle Loading. . . . . . ..8-36
Steps for Determining the Correct
Load Limit. . . . . . . . .. 8-42

Declaration of Conformity. . ......8-43

Declaration of Conformity. . . 8-43

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Customer Assistance (U.S.A.)

Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).

▼ STEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.



If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.



If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.

Customer Information and Reporting Safety Defects

Customer Assistance

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▼ STEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on “Contact Us” located on the bottom of the page at www.mazdausa.com
under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on

the upper driver's side corner of the dash)

4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda Distributor.

Customer Information and Reporting Safety Defects

Customer Assistance

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