Chrysler Pacifica Hybrid (2019 year). Instruction — part 3

To remove the emergency key, press the mechanical button
on the side of the key fob with your thumb and pull the
emergency key out with your other hand while pushing
the mechanical button.

To Lock The Doors And Liftgate

Push and release the lock button on the key fob to lock all
doors and liftgate. The hazard lights will flash once and the
horn will chirp once to acknowledge the signal. Settings in
radio can change to lights only, chirp only, or both.

Refer to “Keyless Enter-N-Go — Passive Entry” in “Getting
To Know Your Vehicle” for further information.

Key Fob With Remote Control And Integrated Vehicle
Key

If one or more doors are open or the liftgate is open, the
doors can be locked. This is signaled by a quick flash of the
turn signals.

Vehicles Equipped With Keyless Enter-N-Go — Passive
Entry

If one or more doors are open, or the liftgate is open, the
doors can be locked. The doors will unlock again only if the
key is inside the passenger compartment.

Key Fob Battery Replacement

The recommended replacement battery is one CR2032
battery.

NOTE:
• Batteries contain harmful chemicals. Dispose old batter-

ies by placing them in correct containers according to the
law or by taking them to a dealership, where they will be
handled appropriately.

• Perchlorate Material — special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate

• Do not touch the battery terminals that are on the back

housing or the printed circuit board.

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GETTING TO KNOW YOUR VEHICLE

41

1. Remove the emergency key by pushing the mechanical

release button on the side of the key fob with your
thumb and then pull the key out with your other hand.

2. Insert a coin, a flat blade screw driver, or the tip of your

emergency key into the now exposed slot and carefully
pry on both sides to disengage the snaps. Gently remove
the back cover from the fob being careful not to damage
any of the snaps.

3. Remove the battery by sliding the battery rearward in its

pocket until the battery lifts up. Remove the depleted
battery from the battery pocket and dispose appropri-
ately.

4. Fit a new CR2032 battery ensuring that the positive (+)

side is facing upwards. Push the battery into the pocket
until it is firmly seated in place and secured under both
tabs.

Emergency Key Removal

Separating The Key Fob Case

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GETTING TO KNOW YOUR VEHICLE

5. Align the back cover into its original position and snap

it back in place by pushing it against the fob until it is
seated all around.

Programming Additional Key Fobs

Programming the key fob may be performed by an autho-
rized dealer.

NOTE:

Once a key fob is programmed to a vehicle, it

cannot be repurposed and reprogrammed to another ve-
hicle.

Request For Additional Remote Controls

NOTE:

Only key fobs that are programmed to the vehicle

electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.

CAUTION!

• Always remove the key fobs from the vehicle and

lock all doors when leaving the vehicle unattended.

• For vehicles equipped with Keyless Enter-N-Go —

Ignition, always remember to place the ignition in
the OFF position.

Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.

NOTE:

When having the Sentry Key Immobilizer System

serviced, bring all vehicle keys with you to an authorized
dealer.

Key Fob Battery Replacement

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43

KeySense Features — If Equipped

This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe-
cific settings for the first time.

This feature also has additional features that are always
enabled when the specific key is in use that cannot be set
by the vehicle owner. While this specific key fob is in use,
the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes
enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features.

KeySense Unique Splash Screen

At start-up the KeySense splash screen should inform the
driver that the vehicle will be functioning in KeySense
mode when the KeySense key is in use.

KeySense Key Fob

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GETTING TO KNOW YOUR VEHICLE

Start Up Display Features
• Unique splash screen graphic
• Telltale

illuminated

• After unique splash screen, and after stored messages

are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed

The following features are always enabled when this key is
in use:
• Entertainment Audio Muted if 1st row occupied Seat

Belts are not Fastened

• Consistent Seat Belt Unfastened Chime
• Maximum Radio Volume limited to 15 out of 39
• Daytime Running Lights
• Headlights with Wipers
• Rain Sensing Auto Wipers
• Auto Dim High Beams

For additional information please refer to “Uconnect Set-
tings” in “Multimedia” for further information.

General Information

The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, in-

cluding interference that may cause undesired opera-
tion.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

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GETTING TO KNOW YOUR VEHICLE

45

IGNITION SWITCH

This feature allows the driver to start the vehicle with the
push of a button, as long as the key fob is in the passenger
compartment, and the drivers foot on the brake pedal.

NOTE:

This vehicle is equipped with an automatic shut-

down feature. If the vehicle is left in “READY” state
(vehicle running) with shifter in “PARK” for one hour, it
will automatically turn off the vehicle. Notifications have
been designed into this feature to raise awareness of the
timed event. The instrument cluster display will display
“Ready to drive” accompanied with three audible chimes
while exiting. The interior warnings will occur regardless if
the key fob remains in the vehicle or is removed. The horn
will sound three times if the fob is removed from the
vehicle and the ignition state is in “READY” mode. To
restart the vehicle, follow the normal process for starting
your vehicle.

The Keyless Push Button Ignition has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START: during start, the
RUN indicator will illuminate.

NOTE:
• Pushing ignition Start/Stop button may only activate

the Electric Propulsion System and not start the vehicle’s
engine (if running the engine is not currently required
by the Hybrid system).

⬙READY⬙ will show in cluster

whenever vehicle is operating in EV (Electric Vehicle)
Mode and the vehicle is stationary.

• If the vehicle ignition is in either ACC or RUN, the

vehicle charge indicator may not display a value greater
than 99% state of charge due to vehicle loads.

Keyless Push Button Ignition

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GETTING TO KNOW YOUR VEHICLE

The ignition can be placed in the following positions:

OFF
• The vehicle is stopped.
• Some electrical devices are available.

ACC
• Some electrical devices are available.
• Mechanical power (Vehicle Propulsion) is not available.

ON/RUN
• Driving position.
• All the electrical devices are available.
• As long as the ⬙READY⬙ appears in the instrument

cluster display it does not matter if the engine is running
or not, vehicle propulsion is available.

NOTE:

Vehicle propulsion is only available after the ve-

hicle has passed through the START position.

Conditions Causing Engine To Run
• Maintaining Hybrid Battery SOC
• Provide Maximum Vehicle Acceleration
• Provide Maximum Passenger Compartment Heating
• Maintain Exhaust System Catalyst Temperature (after

engine start in current ignition cycle - emissions require-
ment)

• Engine Temporarily Operating in “Fuel and Oil Mainte-

nance Mode”

• Hood Opened with Ignition in Run Post-Start Mode

(eliminate unexpected engine start-ups)

In case the ignition switch does not change with the push
of a button, the key fob may have a low or dead battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the
emergency key) of the key fob against the ENGINE
START/STOP button and push to operate the ignition
switch.

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47

WARNING!

• When leaving the vehicle, always remove the key fob

from the vehicle and lock your vehicle.

• Never leave children alone in a vehicle, or with

access to an unlocked vehicle.

• Allowing children to be in a vehicle unattended is

dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.

(Continued)

WARNING! (Continued)

• Do not leave the key fob in or near the vehicle, or in

a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the RUN mode. A child could operate power
windows, other controls, or move the vehicle.

• Do not leave children or animals inside parked

vehicles in hot weather. Interior heat build-up may
cause serious injury or death.

CAUTION!

An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.

NOTE:

If the brake is pressed and the ignition is placed in

the RUN position with an EVSE connected to the vehicle,
the instrument cluster will not display the Ready state.
When the Electric Vehicle Supply Equipment (EVSE) is
unplugged from the vehicle, the vehicle will go into the
“Ready” state. If the vehicle is not shifted out of Park 30
minutes after being unplugged, the vehicle will disable the
“Ready” state. After an additional 30 minutes with no
change in Ignition status, the Ignition shall go to OFF and

Keyless Push Button Ignition

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GETTING TO KNOW YOUR VEHICLE

the vehicle shall power down. For further information,
refer to

⬙Starting The Vehicle⬙ in ⬙Starting And Operating⬙

for further information.

REMOTE STARTING SYSTEM — IF EQUIPPED

NOTE: Remote start on Hybrid while plugged in may
not always start the engine.

This system uses the key fob to start the vehicle
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).

The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), the optional heated seats, optional heated
steering wheel, optional heated mirrors and rear defroster
in temperatures below 40° F (4.4° C).

NOTE:
• Obstructions between the vehicle and key fob may

reduce this range.

• While plugged in the remote start feature for the vehicle

may not always start the engine.

Remote Start Cancel Message — If Equipped

The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
• Remote Start Cancelled — Door Open (Prior to remote

start attempt)

• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.

How To Use Remote Start

All of the following conditions must be met before the
vehicle will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed

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49

• Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• 12 volt battery at an acceptable charge level
• Key fob PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement
• MIL lamp is OFF, Vehicle is in propulsion system active

WARNING!

• Do not start or run an engine in a closed garage or

confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.

• Keep key fobs away from children. Operation of the

Remote Start System, windows, door locks or other
controls could cause serious injury or death.

To Enter Remote Start Mode

Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the vehicle will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.

NOTE:
• The vehicle can be started two consecutive times (two

15-minute cycles) from the key fob. However, the igni-
tion must be placed in the ON/RUN position before any
additional remote start requests can be received.

• The park lamps will turn on and remain on during

Remote Start mode.

• For security, power window operation is disabled when

the vehicle is in the Remote Start mode.

To Exit Remote Start Mode Without Driving The
Vehicle

Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.

In addition, the ignition can be cycled to the Run Propul-
sion System Available position by pressing the ignition

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GETTING TO KNOW YOUR VEHICLE

switch with the key fob in the vehicle, and then pressing
the ignition switch one more time to cycle the ignition
mode to

⬙OFF⬙.

NOTE:

To avoid unintentional shutdowns, the system will

disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.

To Exit Remote Start Mode And Drive The Vehicle

Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.

NOTE:

For vehicles equipped with the Keyless Enter-

N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.

Remote Start Comfort Systems — If Equipped

When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below

40° F (4.4° C). These features will stay on through the
duration of Remote Start or until the ignition switch is
cycled to the ON/RUN position.

Remote Start Windshield Wiper De–Icer Activation
— If Equipped

When Remote Start is active and the outside ambient
temperature is less than 40° F (4.4° C), the Windshield
Wiper De-Icer will be enabled. Exiting Remote Start will
resume previous operation, except if the Windshield Wiper
De-Icer is active. The Windshield Wiper De-Icer timer and
operation will continue.

General Information

The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, in-

cluding interference that may cause undesired opera-
tion.

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GETTING TO KNOW YOUR VEHICLE

51

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

SENTRY KEY

The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.

The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.

After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it

indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.

If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.

CAUTION!

The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.

All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.

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GETTING TO KNOW YOUR VEHICLE

Key Programming

Key fob programming is performed at an authorized
dealer.

Replacement Keys

NOTE:

Only key fobs that are programmed to the vehicle

electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.

CAUTION!

Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.

NOTE:

Duplication of key fobs may be performed at an

authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.

When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.

General Information

The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, in-

cluding interference that may cause undesired opera-
tion.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

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GETTING TO KNOW YOUR VEHICLE

53

VEHICLE SECURITY ALARM — IF EQUIPPED

The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the ignition switch for unauthor-
ized operation. When the alarm is activated, the interior
switches for door locks, power sliding doors and power
liftgate are disabled. The vehicle security alarm provides
both audible and visible signals. If something triggers the
alarm, the vehicle security alarm will provide the following
audible and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the vehicle
security light in the instrument cluster will flash.

Rearming Of The System

If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.

To Arm The System

Follow these steps to arm the vehicle security alarm:

1. Make sure the vehicles ignition is cycled to the “OFF”

position (refer to

⬙Starting The Vehicle⬙ in ⬙Starting And

Operating

⬙ for further information).

• For vehicles equipped with Keyless Enter-N-Go —

Passive Entry, make sure the vehicle ignition system is
OFF.

2. Perform one of the following methods to lock the

vehicle:

• Push lock on the interior power door lock switch with

the driver and/or passenger door open.

• Push the lock button on the exterior Passive Entry

Door Handle with a valid key fob available in the same
exterior zone (refer to

⬙Keyless Enter-N-Go — Passive

Entry

⬙ in ⬙Getting To Know Your Vehicle⬙ for further

information).

• Push the lock button on the key fob.

3. If any doors are open, close them.

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GETTING TO KNOW YOUR VEHICLE

To Disarm The System

The vehicle security alarm can be disarmed using any of
the following methods:
• Push the unlock button on the key fob.
• Grasp the Passive Entry Unlock Door Handle (if

equipped, refer to

⬙Keyless Enter-N-Go — Passive En-

try

⬙ under ⬙Getting To Know Your Vehicle⬙ for further

information).

• Hands Free Liftgate passive entry activation (if

equipped with Hands Free Liftgate passive entry).

• Cycle the vehicle ignition system out of the OFF posi-

tion.

• For vehicles equipped with Keyless Enter-N-Go —

Passive Entry, push the keyless ignition START/STOP
button (requires at least one valid key fob in the
vehicle).

NOTE:
• The driver’s door key cylinder and the liftgate button on

the key fob cannot arm or disarm the vehicle security
alarm.

• The vehicle security alarm remains armed during power

liftgate entry. Pushing the liftgate button will not disarm
the vehicle security alarm. If someone enters the vehicle
through the liftgate and opens any door, the alarm will
sound.

• When the vehicle security alarm is armed, the interior

power door lock switches will not unlock the doors.

The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.

If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.

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55

DOORS

Instruction Lock

To lock each door, rotate the door lock knob on each door
trim panel forward. To unlock the front doors, pull the
inside door handle to the first detent or rotate the door lock
button until the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red indicator is visible.

Instruction Front Door Lock Location

1 — Instruction Door Lock
2 — Door Handle

Instruction Door Lock Rocker Switch

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