RAM 2500 (2019 year). Instruction — part 2

GETTING TO KNOW YOUR VEHICLE

29

To Exit Remote Start Mode Without Driving The
Vehicle

Push and release the remote start button one time or allow

the engine to run for the entire 15-minute cycle.
NOTE:

To avoid unintentional shutdowns, the system will disable

with a one time push of the remote start button for two

seconds after receiving a valid remote start request.

To Exit Remote Start Mode And Drive The Vehicle

Before the end of the 15-minute cycle, push and release the

unlock button on the key fob to unlock the doors and disarm

the vehicle security alarm system (if equipped). Then, prior

to the end of the 15-minute cycle, cycle the ignition to the

ON/RUN position.

Remote Start Comfort Systems — If Equipped

When Remote Start is activated, the heated steering wheel

and driver heated seat features will automatically turn on in

cold weather. In warm weather, the driver vented seat

feature will automatically turn on when the remote start is

activated. These features will stay on through the duration of

Remote Start or until the ignition switch is placed in the ON/

RUN mode.

NOTE:

The Remote Start Comfort System can be activated and deac-

tivated through the Uconnect System. Refer to “Uconnect

Settings” in “Multimedia” for further information on

Remote Start Comfort System operation.

General Information

The following regulatory statement applies to all radio

frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with

Industry Canada license-exempt RSS standard(s). Operation

is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,

including interference that may cause undesired opera-

tion.

NOTE:

Changes or modifications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

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30 GETTING TO KNOW YOUR VEHICLE

SENTRY KEY

The Sentry Key Immobilizer system prevents unauthorized

vehicle operation by disabling the engine. The system does

not need to be armed or activated. Operation is automatic,

regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and

a RF receiver to prevent unauthorized vehicle operation.

Therefore, only key fobs that are programmed to the vehicle

can be used to start and operate the vehicle. The system

cannot reprogram a key fob obtained from another vehicle.
After turning the ignition switch to the ON/RUN position,

the vehicle security light will turn on for three seconds for a

bulb check. If the light remains on after the bulb check, it

indicates that there is a problem with the electronics. In addi-

tion, if the light begins to flash after the bulb check, it indi-

cates that someone attempted to start the engine with an

invalid key fob. In the event that a valid key fob is used to

start the engine but there is an issue with the vehicle elec-

tronics, the engine will start and shut off after two seconds.

If the vehicle security light turns on during normal vehicle

operation (vehicle running for longer than ten seconds), it

indicates that there is a fault in the electronics. Should this

occur, have the vehicle serviced as soon as possible by an

authorized dealer.

All of the key fobs provided with your new vehicle have

been programmed to the vehicle electronics.

Key Programming

Programming key fobs may be performed at an authorized

dealer.

CAUTION!

The Sentry Key Immobilizer system is not compatible

with some aftermarket remote starting systems. Use of

these systems may result in vehicle starting problems

and loss of security protection.

GETTING TO KNOW YOUR VEHICLE

31

Replacement Keys

NOTE:

Only key fobs that are programmed to the vehicle electronics

can be used to start and operate the vehicle. Once a key fob

is programmed to a vehicle, it cannot be programmed to any

other vehicle.

NOTE:

Duplication of key fobs may be performed at an authorized

dealer. This procedure consists of programming a blank key

fob to the vehicle electronics. A blank key fob is one that has

never been programmed.
When having the Sentry Key Immobilizer System serviced,

bring all vehicle keys with you to an authorized dealer.

General Information

The following regulatory statement applies to all radio

frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with

Industry Canada license-exempt RSS standard(s). Operation

is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,

including interference that may cause undesired opera-

tion.

NOTE:

Changes or modifications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

CAUTION!

• Always remove the key fobs from the vehicle and lock

all doors when leaving the vehicle unattended.

• For vehicles equipped with Keyless Enter-N-Go —

Ignition, always remember to place the ignition in the

OFF position.

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32 GETTING TO KNOW YOUR VEHICLE

VEHICLE SECURITY ALARM

The vehicle security alarm monitors the vehicle doors, tail-

gate, and ignition for unauthorized operation. When the

vehicle security alarm is activated, interior switches for door

locks are disabled. The system will turn the horn off after 29

seconds, 5 seconds between cycles, up to 8 cycles if the

trigger remains active and then the vehicle security alarm

will rearm itself.

To Arm The System

Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system (refer to

"Starting The Engine" in "Starting And Operating" for

further information).

•Make sure the vehicle ignition system is "OFF."

2. Perform one of the following methods to lock the vehicle:

•Push lock button on the interior power door lock switch

with the driver and/or passenger door open.

• Push the lock button on the exterior Passive Entry Door

Handle with a valid key fob available in the same exterior

zone (refer to "Keyless Enter- N-Go — Passive Entry" in

"Getting To Know Your Vehicle" for further information).

• Push the lock button on the key fob.

3. If any doors are open, close them.
The vehicle security alarm will set when you use the power

door locks, or use the key fob to lock the doors. After all the

doors are locked and closed, the vehicle security light, in the

instrument panel cluster, will flash rapidly for about 16

seconds to indicate that the alarm is being set. After the

alarm is set, the vehicle security light will flash at a slower

rate to indicate that the system is armed.

To Disarm The System

The vehicle security alarm can be disarmed using any of the

following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a valid

key fob within 5 ft (1.5 m) of the passive entry door

handle. If equipped, refer to "Keyless Enter-N-Go —

Passive Entry" in "Getting To Know Your Vehicle" for

further information.

3. Place the ignition out of the “OFF” position.
The vehicle security alarm is designed to protect your

vehicle. However, you can create conditions where the

system will give you a false alarm. If one of the previously

GETTING TO KNOW YOUR VEHICLE

33

described arming sequences has occurred, the vehicle secu-

rity alarm will arm regardless of whether you are in the

vehicle or not. If you remain in the vehicle and open a door,

the alarm will sound. If this occurs, disarm the vehicle secu-

rity alarm.
If the vehicle security alarm is armed and the battery

becomes disconnected, the vehicle security alarm will

remain armed when the battery is reconnected; the exterior

lights will flash, and the horn will sound. If this occurs,

disarm the vehicle security alarm.

Rearming Of The System

If something triggers the alarm, and no action is taken to

disarm it, the vehicle security alarm will turn the horn off

after 29 seconds, 5 seconds between cycles, up to 8 cycles if

the trigger remains active and then the vehicle security alarm

will rearm itself.

Security System Instruction Override

The vehicle security alarm will not arm/disarm if you lock/

unlock the doors using the instruction door lock plunger.

DOORS

Instruction Door Locks

Front and rear doors may be locked by moving the lock knob

down. The lock knobs will unlock when the interior handle

is used to open the doors.

Door Lock Knob

Front doors may be opened with the inside door handle

without lifting the lock knob.
Doors locked before closing will remain locked when closed.

2

34 GETTING TO KNOW YOUR VEHICLE

(Continued)

The emergency key will unlock the driver door lock on your

vehicle.

WARNING!

• Do not leave children or animals inside parked vehicles

in hot weather. Interior heat build-up may cause

serious injury or death.

• For personal security and safety in the event of an colli-

sion, lock the vehicle doors as you drive as well as

when you park and leave the vehicle.

• Before exiting a vehicle, always shift the automatic

transmission into PARK, apply the parking brake, turn

the vehicle OFF, remove the key fobs from vehicle, and

lock all doors. and lock your vehicle.

• Never leave children alone in a vehicle, or with access

to an unlocked vehicle. Leaving children in a vehicle

unattended is dangerous for a number of reasons. A

child or others could be seriously or fatally injured.

Children should be warned not to touch the parking

brake, brake pedal or the gear selector.

• Allowing children to be in a vehicle unattended is

dangerous for a number of reasons. A child or others

could be seriously or fatally injured. Children should

be warned not to touch the parking brake, brake pedal

or the gear selector.

• Do not leave the key fob in or near the vehicle, or in a

location accessible to children, and do not leave the

ignition of a vehicle equipped with Keyless

Enter-N-Go in the ACC or ON/RUN mode. A child

could operate power windows, other controls, or move

the vehicle.

WARNING! (Continued)

GETTING TO KNOW YOUR VEHICLE

35

Power Door Locks — If Equipped

The power door lock switches are on each front door trim

panel. Use these switches to lock or unlock the doors.
NOTE:

The key fob may not be able to be detected by the vehicle

Keyless Enter-N-Go system if it is located next to a mobile

phone, laptop or other electronic device; these devices may

block the key fob’s wireless signal and prevent the Keyless

Enter-N-Go system from starting the vehicle.

Power Door Lock Switches

While in the ACC or ON/RUN positions, if you push the

power door lock switch, and any front door is open, the

power locks will not operate. This prevents you from acci-

dentally locking your key fob in the vehicle. Removing the

key fob or closing the door will allow the locks to operate. A

chime will sound if the key fob is in the ignition switch and

a door is open, as a reminder to remove the key fob.

Power Side Steps — If Equipped

The Power Side Steps will extend a step for easier entry and

exit of the vehicle.
When configured for “Auto” mode, the Power Side Steps

will deploy when either the driver’s or passenger’s side door

is opened, or when the deploy setting is activated through

the touchscreen. When configured for “Store” mode, the

steps will stay in their position but can also be deployed

instructionly through the radio.
If the vehicle speed exceeds 5 mph (8 km/h), or if the retract

setting is selected in the touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia” for additional

information.

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36 GETTING TO KNOW YOUR VEHICLE

Keyless Enter-N-Go — Passive Entry

The Passive Entry system is an enhancement to the vehicle’s

Remote Keyless Entry system and a feature of Keyless

Enter-N-Go. This feature allows you to lock and unlock the

vehicle’s door(s) without having to push the key fob lock or

unlock buttons.
NOTE:
• Passive Entry may be programmed ON/OFF. Refer to “Ucon-

nect Settings” in “Multimedia” for further information.

• If wearing gloves on your hands, or if it has been raining/

snowing on the Passive Entry door handle, the unlock sensi-

tivity can be affected, resulting in a slower response time.

• If the vehicle is unlocked by Passive Entry and no door is

opened within 60 seconds, the vehicle will re-lock and if

equipped will arm the security alarm.

• The vehicles security alarm can be armed/disarmed by

pushing the passive entry key fob lock/unlock buttons (if

equipped).

• The key fob may not be able to be detected by the vehicle

passive entry system if it is located next to a mobile phone,

laptop or other electronic device; these devices may block

the key fob's wireless signal and prevent the passive entry

handle from locking/unlocking the vehicle.

To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the

driver door handle, grab the front driver door handle to

unlock the driver's door automatically. The interior door

panel lock knob will raise when the door is unlocked.

Grab The Door Handle To Unlock

NOTE:

If “Unlock All Doors 1st Press” is programmed, all doors will

unlock when you grab hold of the front driver’s door handle.

To select between “Unlock Driver Door 1st Press” and

“Unlock All Doors 1st Press,” refer to “Uconnect Settings” in

“Multimedia” for further information.

GETTING TO KNOW YOUR VEHICLE

37

To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the

passenger door handle, grab the front passenger door handle

to unlock all doors automatically. The interior door panel

lock knob will raise when the door is unlocked.
NOTE:

All doors will unlock when the front passenger door handle

is grabbed regardless of the driver’s door unlock preference

setting (“Unlock Driver Door 1st Press” or “Unlock All

Doors 1st Press”).
Preventing Inadvertent Locking Of Passive Entry Key Fob

In Vehicle:
To minimize the possibility of unintentionally locking a Passive

Entry key fob inside your vehicle, the Passive Entry system is

equipped with an automatic door unlock feature which will

function if the ignition switch is in the OFF position.
If one of the vehicle doors is open and the door panel switch

is used to lock the vehicle, once all open doors have been

closed the vehicle checks the inside and outside of the vehicle

for any valid Passive Entry key fobs. If one of the vehicle's

Passive Entry key fobs is detected inside the vehicle, and no

other valid Passive Entry key fobs are detected outside the

vehicle, the Passive Entry System automatically unlocks all

vehicle doors and chirps the horn three times (on the third

attempt ALL doors will lock and the Passive Entry key fob

can be locked in the vehicle).
To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key fobs within 5 ft

(1.5 m) of the driver or passenger front door handles, push

the door handle lock button to lock all doors.

Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the door

handle lock button. This could unlock the door(s).

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38 GETTING TO KNOW YOUR VEHICLE

Do NOT Grab The Door Handle When Locking

NOTE:
• After pushing the door handle lock button, you must wait

two seconds before you can lock or unlock the doors, using

either Passive Entry door handle. This is done to allow you

to check if the vehicle is locked by pulling the door handle,

without the vehicle reacting and unlocking.

• The Passive Entry system depends on a key fob that is not

fully discharged of its coin battery capacity.

• The LED light on the key fob will not blink if the key fob

battery is low or fully depleted, but a low key fob battery

condition will still support the Passive Entry system func-

tionality. When the key fob battery is low, the instrument

cluster will display a message indicating that the key fob

battery is low. Refer to “Keys” in “Getting To Know Your

Vehicle” for further information.

The vehicle doors can also be locked by using the key fob

lock button or the lock button located on the vehicle’s inte-

rior door panel.
General Information

The following regulatory statement applies to all radio

frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with

Industry Canada license-exempt RSS standard(s). Operation

is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,

including interference that may cause undesired opera-

tion.

NOTE:

Changes or modifications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

GETTING TO KNOW YOUR VEHICLE

39

Automatic Door Locks — If Equipped

The auto door lock feature default condition is enabled.

When enabled, the door locks will lock automatically when

the vehicle's speed exceeds 15 mph (24 km/h). The auto door

lock feature can be enabled or disabled by an authorized

dealer per written request of the customer. Please see an

authorized dealer for service.
Automatic Doors Unlock — If Equipped
This feature unlocks all of the doors of the vehicle when either front

door is opened. This will occur only after the vehicle has been

shifted into the PARK position after the vehicle has been driven

(shifted out of PARK and all doors closed).
Automatic Doors Unlock Programming — If Equipped
The Automatic Doors Unlock feature can be enabled or

disabled as follows:
• For vehicles not equipped with a touchscreen radio, refer

to “Instrument Cluster Display” in “Getting To Know

Your Instrument Panel” for further information.

• For vehicles equipped with a touchscreen radio, refer to “Ucon-

nect Settings” in “Multimedia” for further information.

NOTE:

Use the Auto Unlock Doors feature in accordance with local laws.

Child-Protection Door Lock

To provide a safer environment for children riding in the rear

seat, the rear doors (if equipped) of your vehicle have the

Child-Protection Door Lock system.

Child-Protection Door Lock Location

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40 GETTING TO KNOW YOUR VEHICLE

To use the system, open each rear door, use a flat blade

screwdriver (or emergency key) and rotate the dial to engage

and disengage the Child-Protection locks. When the system

on a door is engaged, that door can only be opened by using

the outside door handle even if the inside door lock is in the

unlocked position.

Child Lock Control

NOTE:
• After setting the Child-Protection Door Lock system,

always test the door from the inside to make certain it is in

the desired position.

• For emergency exit with the system engaged, move the

door lock switch to the unlock position, roll down the

window, and open the door with the outside door handle.

SEATS

Seats are a part of the Occupant Restraint System of the

vehicle.

WARNING!

Avoid trapping anyone in the vehicle in a collision.

Remember that the sliding doors cannot be opened from

the inside door handle when the Child Protection Door

Locks are engaged.

WARNING!

• It is dangerous to ride in a cargo area, inside or outside

of a vehicle. In a collision, people riding in these areas

are more likely to be seriously injured or killed.

• Do not allow people to ride in any area of your vehicle

that is not equipped with seats and seat belts. In a colli-

sion, people riding in these areas are more likely to be

seriously injured or killed.

• Be sure everyone in your vehicle is in a seat and using

a seat belt properly.

GETTING TO KNOW YOUR VEHICLE

41

Instruction Front Seat Adjustment

Instruction Front Seat Forward/Rearward Adjustment

Both front seats are adjustable forward or rearward. The

instruction seat adjustment handle is located under the seat

cushion at the front edge of each seat.

Instruction Seat Adjustment Bar

While sitting in the seat, pull up on the handle and slide the

seat forward or rearward. Release the bar once you have

reached the desired position. Then, using body pressure,

move forward and rearward on the seat to be sure that the

seat adjusters have latched.

WARNING!

• Adjusting a seat while driving may be dangerous.

Moving a seat while driving could result in loss of

control which could cause a collision and serious injury

or death.

• Seats should be adjusted before fastening the seat belts

and while the vehicle is parked. Serious injury or death

could result from a poorly adjusted seat belt.

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42 GETTING TO KNOW YOUR VEHICLE

Instruction Front Seat Recline Adjustment

The recline lever is located on the outboard side of the seat.

To recline the seat, lean forward slightly, lift the lever, lean

back to the desired position and release the lever. To return

the seatback to its normal upright position, lean forward and

lift the lever. Release the lever once the seat back is in the

upright position.

Instruction Recline Lever

40-20-40 Front Bench Seat — If Equipped

The seat is divided into three segments. The outboard seat

portions are each 40% of the total width of the seat. On some

models, the back of the center portion (20%) easily folds

down to provide an armrest/center storage compartment.

Instruction Rear Seat Adjustment

WARNING!

• Do not stand or lean in front of the seat while actuating

the handle. The seatback may swing forward and hit

you causing injury.

• To avoid injury, place your hand on the seatback and

actuate the handle, then position the seatback in the

desired position.

WARNING!

Do not pile luggage or cargo higher than the top of the

seatback. This could impair visibility or become a

dangerous projectile in a sudden stop or collision.

GETTING TO KNOW YOUR VEHICLE

43

Reclining Rear Seats — If Equipped

The recliner handle is located on the outside of the seat

cushion. To adjust the seatback, lift upward on the handle,

lean back on the seatback and when you reach the desired

position, release the handle.

Rear Seat Recliner Handle

Power Driver Seat Adjustment — If Equipped

Some models may be equipped with an eight-way power

driver's seat. The power seat switches are located on the

outboard side of the driver's seat cushion. There are two

power seat switches that are used to control the movement of

the seat cushion and the seatback.

Power Seat Switches

WARNING!

Do not ride with the seatback reclined so that the

shoulder belt is no longer resting against your chest. In a

collision you could slide under the seat belt, which could

result in serious injury or death.

1 — Power Seat Switch

2 — Power Seatback Switch

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44 GETTING TO KNOW YOUR VEHICLE

Adjusting The Seat Forward Or Rearward

The seat can be adjusted both forward and rearward. Push

the seat switch forward or rearward. The seat will move in

the direction of the switch. Release the switch when the

desired position has been reached.
Adjusting The Seat Up Or Down

The height of the seats can be adjusted up or down. Pull

upward or push downward on the rear of seat switch, the

seat will move in the direction of the switch. Release the

switch when the desired position has been reached.
Tilting The Seat Up Or Down

The angle of the seat cushion can be adjusted in four direc-

tions. Pull upward or push downward on the front or rear of

the seat switch, the front or rear of the seat cushion will move

in the direction of the switch. Release the switch when the

desired position is reached.
Reclining The Seatback

The angle of the seatback can be adjusted forward or rear-

ward. Push the seatback switch forward or rearward, the

seat will move in the direction of the switch. Release the

switch when the desired position is reached.

WARNING!

• Adjusting a seat while driving may be dangerous.

Moving a seat while driving could result in loss of

control which could cause a collision and serious injury

or death.

• Seats should be adjusted before fastening the seat belts

and while the vehicle is parked. Serious injury or death

could result from a poorly adjusted seat belt.

• Do not ride with the seatback reclined so that the

shoulder belt is no longer resting against your chest. In

a collision you could slide under the seat belt, which

could result in serious injury or death.

CAUTION!

Do not place any article under a power seat or impede its

ability to move as it may cause damage to the seat

controls. Seat travel may become limited if movement is

stopped by an obstruction in the seat’s path.