Chrysler Pacifica (2019 year). Instruction — part 28

IN CASE OF EMERGENCY

CONTENTS

䡵 HAZARD WARNING FLASHERS . . . . . . . . . . . .443
䡵 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .443
䡵 BULB REPLACEMENT . . . . . . . . . . . . . . . . . . . .449

▫ Replacement Bulbs . . . . . . . . . . . . . . . . . . . . . .449
▫ Replacing Exterior Bulbs. . . . . . . . . . . . . . . . . .451

䡵 FUSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456

▫ General Information . . . . . . . . . . . . . . . . . . . . .456
▫ Fuse Location . . . . . . . . . . . . . . . . . . . . . . . . .457
▫ Underhood Fuses . . . . . . . . . . . . . . . . . . . . . . .457

䡵 JACKING AND TIRE CHANGING — IF

EQUIPPED . . . . . . . . . . . . . . . . . . . . . . . . . . . .466

▫ Jack And Spare Tire Location . . . . . . . . . . . . . .466
▫ Equipment Removal . . . . . . . . . . . . . . . . . . . .467

▫ Preparations For Jacking . . . . . . . . . . . . . . . . .467
▫ Jacking Instructions . . . . . . . . . . . . . . . . . . . . .468
▫ Road Tire Installation . . . . . . . . . . . . . . . . . . . .474
▫ Portable Air Compressor — If Equipped. . . . . . .476
▫ Tire Service Kit For Inflating Tire — If

Equipped . . . . . . . . . . . . . . . . . . . . . . . . . . . .479

▫ Return Inflatable Spare Tire. . . . . . . . . . . . . . . .484

䡵 TIRE SERVICE KIT — IF EQUIPPED . . . . . . . . . .484
䡵 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . .495

▫ Preparations For Jump Start . . . . . . . . . . . . . . .496
▫ Jump Starting Procedure . . . . . . . . . . . . . . . . . .497

䡵 REFUELING IN EMERGENCY . . . . . . . . . . . . . .499
䡵 IF YOUR ENGINE OVERHEATS . . . . . . . . . . . . .499

7

䡵 MANUAL PARK RELEASE . . . . . . . . . . . . . . . . .500
䡵 FREEING A STUCK VEHICLE . . . . . . . . . . . . . .501
䡵 TOWING A DISABLED VEHICLE . . . . . . . . . . . .503

䡵 ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .505

䡵 EVENT DATA RECORDER (EDR) . . . . . . . . . . . .506

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IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS

The Hazard Warning flasher switch is located in the lower
center area of the instrument panel.

Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the

switch a second time to turn off the Hazard Warning
flashers.

This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.

When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.

NOTE:

With extended use, the Hazard Warning flashers

may wear down your battery.

ASSIST AND SOS MIRROR — IF EQUIPPED

If equipped, the rearview mirror contains an ASSIST and a
SOS button.

Assist And SOS Mirror

1 — SOS Button
2 — ASSIST Button

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WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• The SOS and ASSIST buttons will only function if you

are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.

ASSIST Call

The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,

just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.

• SiriusXM Guardian Customer Care – In-vehicle support

for SiriusXM Guardian.

• Vehicle Customer Care – Total support for all other

vehicle issues.

SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:

In case the SOS Call button is pushed in error, there

will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.

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IN CASE OF EMERGENCY

2. The LED light located between the ASSIST and SOS

buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.

3. Once a connection between the vehicle and a SOS

operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:

• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.

4. You should be able to speak with the SOS operator

through the vehicle audio system to determine if addi-
tional assistance is needed.

WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and

(Continued)

WARNING! (Continued)

applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:

• Your vehicle may be transmitting data as authorized

by the subscriber.

• Once a connection is made between the vehicle’s SOS

Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.

5. The SOS operator may attempt to contact appropriate

emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.

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IN CASE OF EMERGENCY

445

WARNING!

• If anyone in the vehicle could be in danger (e.g., fire

or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.

• Never place anything on or near the vehicle’s oper-

able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

• The SOS Call system is embedded into the vehicle’s

electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR

(Continued)

WARNING! (Continued)

ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.

• Modifications to any part of the SOS Call system

could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

SOS Call System Limitations

Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.

SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.

If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST

and SOS buttons will continuously be illuminated red.

• The Device Screen will display the following message

“Vehicle device requires service. Please contact your
dealer.”

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IN CASE OF EMERGENCY

• An In-Vehicle Audio message will state “Vehicle device

requires service. Please contact your dealer.”

WARNING!

• Ignoring the Rearview Mirror light could mean you

will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.

• The Occupant Restraint Control module turns on the

air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.

Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.

• The SOS Call system software and/or hardware are

damaged during a crash.

• The vehicle battery loses power or becomes discon-

nected during a vehicle crash.

• LTE (voice/data) or 4G (data) network and/or Global

Positioning Satellite signals are unavailable or ob-
structed.

• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.

WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the features and

(Continued)

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IN CASE OF EMERGENCY

447

WARNING! (Continued)

applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.

General Information

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

CAUTION!

To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.

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IN CASE OF EMERGENCY

BULB REPLACEMENT

Replacement Bulbs

Interior Bulbs

Lamps

Bulb Number

Center & Rear Dome Lamp

LED (Serviced At Authorized Dealer)

Center & Rear Reading Lamps

LED (Serviced At Authorized Dealer)

Front Door Courtesy Lamp

LED (Serviced At Authorized Dealer)

Front Header Reading Lamps – If Equipped

LED (Serviced At Authorized Dealer)

Instrument Cluster Lamps

LED (Serviced At Authorized Dealer)

Liftgate Lamp(s)

LED (Serviced At Authorized Dealer)

Overhead Console Reading Lamps

LED (Serviced At Authorized Dealer)

Removable Console Lamp – If Equipped

LED (Serviced At Authorized Dealer)

Visor Vanity Lamps

6501966

Exterior Bulbs

Lamps

Bulb Number

High Intensity Discharge Headlamp

Low Beam - D3S

High Beam - 9005LL

Halogen Headlamp

Reflector Low Beam - H11LL

Projector Halogen Low Beam - 9005HL+

All High Beams - 9005LL

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Lamps

Bulb Number

Dedicated Daytime Running Lamp (If Equipped)

LED (Serviced at Authorized Dealer)

Front Turn Signal Lamp

PWY24WNA (If Halogen Headlamp Equipped)

PWY24WSV (If HID Headlamp Equipped)

Side Marker Lamp

W3W

Front Park Lamp

PWY24WNA (If Bulb Equipped)

LED (Serviced At Authorized Dealer)

Front Fog Lamp

H11LL

LED Front Fog Lamp

LED (Serviced At Authorized Dealer)

Center High Mounted Stop (CHMSL) Lamp

LED (Serviced At Authorized Dealer)

Stop/Turn Signal Lamp

W21/5WLL

Rear Tail/Side Marker Lamp

Rear Tail - Body Side - W21/5WLL (If Bulb Equipped);

LED (Serviced at Authorized Dealer)

Rear Tail - Liftgate - W5WLL (If Bulb Equipped);

LED (Serviced at Authorized Dealer)

Rear Side Marker: W3W

Backup Lamp

W21W

License Lamp

LED (Serviced At Authorized Dealer)

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IN CASE OF EMERGENCY

Replacing Exterior Bulbs

High Intensity Discharge (HID) Headlamps — If
Equipped

The headlamps contain a type of high voltage discharge
light source. High voltage can remain in the circuit even
with the headlamp switch off. Because of this, you should
not attempt to service a HID headlamp light source your-
self. If an HID headlamp light source fails, take your
vehicle to an authorized dealer for service.

NOTE:

On vehicles equipped with HID headlamps, when

the headlamps are turned on, there is a blue hue to the
lights. This diminishes and becomes more white after
approximately 10 seconds, as the system charges.

WARNING!

A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electrocu-
tion if not serviced properly. See your authorized
dealer for service.

Halogen Headlamps

1. Reach behind the headlamp housing to access the

headlamp bulb cap.

2. Firmly grasp the headlamp bulb cap and rotate it

counterclockwise to unlock it.

Headlamp Bulb Cap

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451

3. Firmly grasp the headlamp bulb socket assembly and

rotate counterclockwise to remove from the housing.

4. Disconnect the bulb from the electrical connector and

then connect the replacement bulb.

CAUTION!

Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.

5. Install the bulb and connector assembly into the head-

lamp housing and rotate clockwise to lock it in place.

Headlamp Bulb Socket

Headlamp Bulb

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IN CASE OF EMERGENCY

6. Install the headlamp bulb cap in the headlamp housing

and rotate clockwise to lock it in place.

Front Turn Signal Lamp

1. Open the hood.

2. Twist the front turn signal lamp socket assembly coun-

terclockwise, and then remove the front turn signal
lamp assembly from the lamp housing.

3. Pull the bulb out of the socket and insert the replace-

ment bulb.

4. Install the front turn signal lamp socket assembly into

the housing, and rotate the front turn signal lamp socket
clockwise to lock it in place.

Front And Rear Side Marker Lamps

1. Remove the three fasteners from the inner wheel liner

and carefully peel back liner for access.

2. Firmly grasp the front side marker lamp socket and

rotate 1/4 turn counterclockwise to remove it from the
lamp assembly.

Front Turn Signal Lamp Socket

Inner Wheel Liner Fasteners

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453

3. Remove bulb from the front side marker lamp socket

and replace with a new bulb.

4. Install front side marker lamp socket in lamp assembly

and rotate 1/4 turn clockwise to lock into place.

5. Position the inner wheel liner in place and install the

three fasteners.

Front Fog Lamp — Halogen

1. Remove fasteners from inner wheel liner and carefully

peel back liner for access.

2. Reach through the front fascia to fog lamp housing to

access the bulb.

3. Rotate the front fog lamp bulb counterclockwise, and

remove the bulb from the front fog lamp housing.

4. Disconnect the bulb from the electrical connector and

then connect the replacement bulb.

Front Side Marker Lamp Bulb Removal

Front Fog Lamp Socket

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IN CASE OF EMERGENCY

CAUTION!

Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.

5. Install the front fog lamp bulb into the front fog lamp

housing, and rotate the bulb clockwise to lock it in place.

6. Position the inner wheel liner in place and install

fasteners.

Rear Liftgate Mounted Back-Up Lamps And Tail
Lamps (If Bulb Equipped)

1. Raise the liftgate.

2. Use a fiber stick or flat blade screw driver to pry off the

bulb access cover on the lower liftgate trim.

3. Back-up lamps/tail lamp (if bulb equipped) are now

visible. Rotate socket(s) counter clockwise.

4. Remove/replace bulb(s).

5. Reinstall the socket(s)

6. Reverse process to reinstall the liftgate trim.

Rear Bodyside Mounted Taillamps

1. Raise the liftgate.

2. Remove two torx head screws on bodyside lamp using

a T30 screwdriver.

3. Remove lamp from vehicle body and locate bulb socket

on rear of lamp. Rotate socket counter-clockwise.

4. Remove/replace bulb(s).

5. Reinstall the socket(s)

6. Reverse process to reinstall the lamp onto vehicle.

Center High-Mounted Stop Lamp (CHMSL)

The center high-mounted stop lamp is an LED assembly.
See your authorized dealer for replacement.

Rear License Lamp

The rear license lamps are LED. See your authorized dealer
for replacement.

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FUSES

WARNING!

• When replacing a blown fuse, always use an appro-

priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.

• Before replacing a fuse, make sure that the ignition is

off and that all the other services are switched off
and/or disengaged.

• If the replaced fuse blows again, contact an autho-

rized dealer.

• If a general protection fuse for safety systems (air

bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.

General Information

The fuses protect electrical systems against excessive cur-
rent.

When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.

Also, please be aware that when using power outlets for
extended periods of time with the engine off may result in
vehicle battery discharge.

Blade Fuses

1 — Fuse Element
2 — Blade Fuse with a good/functional fuse element.
3 — Blade fuse with a NOT functional / BAD fuse element (blown
fuse).

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IN CASE OF EMERGENCY