RAM Cargo Van (2015 year). Instruction — part 9
2. After the “Ready” prompt and the following beep, say
“Phonebook List Names.”
• The Uconnect® Phone will play the names of all the
phonebook entries, including the downloaded
phonebook entries, if available.
3. To call one of the names in the list, push the Voice
Command
button during the playing of the
desired name, and say “Call.”
NOTE:
The user can also exercise “Edit” or “Delete”
operations at this point.
4. The Uconnect® Phone will then prompt you as to the
number designation you wish to call.
• The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect® Phone. Check with your
mobile service provider for the features that you have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect® Phone will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call.
• Push the Phone
button to accept the call.
• To reject the call, push and hold the Phone
button
until you hear a single beep, indicating that the
incoming call was rejected.
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Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone.
• Push the Phone
button to place the current call on
hold and answer the incoming call.
NOTE:
The Uconnect® Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
push the Voice Command
button and say “Dial” or
“Call” followed by the phone number or phonebook
entry you wish to call. The first call will be on hold
while the second call is in progress. To go back to the
first call, refer to “Toggling Between Calls” in this
section. To combine two calls, refer to “Conference
Call” in this section.
Place/Retrieve A Call From Hold
To put a call on hold:
1. Push the Phone
button until you hear a single
beep.
• This indicates that the call is on hold.
• To bring the call back from hold, push and hold the
Phone
button until you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
push the Phone
button until you hear a single beep,
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indicating that the active and hold status of the two
calls have switched. Only one call can be placed on
hold at a time.
Conference Call
When two calls are in progress (one active and one on
hold):
1. Push and hold the Phone
button until you hear a
double beep, indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, push the Voice Command
button while a call is in progress, and make a
second phone call, as described under “Making a
Second Call While Current Call is in Progress.” After
the second call has established, push and hold the
Phone
button until you hear a double beep, indi-
cating that the two calls have been joined into one
conference call.
Call Termination
To end a call in progress:
1. Momentarily push the Phone
button.
• Only the active call(s) will be terminated and if there
is a call on hold, it will become the new active call. If
the active call is terminated by the phone far end, a
call on hold may not become active automatically.
This is cell phone-dependent.
2. To bring the call back from hold, push and hold the
Phone
button until you hear a single beep.
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Redial
To redial the last number called from your mobile phone
using Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say
“Redial.”
• The Uconnect® Phone will call the last number that
was dialed from your mobile phone.
NOTE:
This may not be the last number dialed from the
Uconnect® Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect® Phone after the vehicle ignition has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
1. After the ignition is switched to OFF, a call can
continue on the Uconnect® Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect® Phone and
transfer of the call to the mobile phone.
2. After the ignition is cycled to OFF, a call can continue
on the Uconnect® Phone for a certain duration, after
which the call is automatically transferred from the
Uconnect® Phone to the mobile phone.
3. An active call is automatically transferred to the
mobile phone after the ignition is cycled to OFF.
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Uconnect® Phone Features
Language Selection
To change the language that the Uconnect® Phone is
using:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
3. Continue to follow the system prompts to complete
the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE:
After every Uconnect® Phone language change
operation, only the language-specific 32 name phone-
book is usable. The paired phone name is not language-
specific and is usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and instructionly dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
• After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect® Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.
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NOTE:
• The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• If supported, this number may be programmable on
some systems. To do this, push the Phone
button
and say “Setup,” followed by “Emergency.”
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect® Phone System in an emer-
gency, your mobile phone must be:
• turned on,
• paired to the Uconnect® System,
• and have network coverage.
Roadside Assistance/Towing Assistance
If you need roadside assistance:
• Push the Phone
button to begin.
• After the “Ready” prompt and the following beep, say
“Towing Assistance.”
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NOTE:
You should program the desired Towing Assis-
tance phone number using the Voice Command system.
To do this, push the Phone
button and say “Setup,”
followed by “Towing Assistance.” When prompted
say 1-800-521-2779 for U.S./Canada, say 55-14-3454
for Mexico City and 1-800-712-3040 for outside Mexico
City in Mexico.
Paging
To learn how to page, refer to “Working with Automated
Systems.” Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect® Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can push the Voice
Command
button and say the sequence you wish
to enter, followed by the word “Send.” For example,
if required to enter your PIN followed with a pound,
(3 7 4 6 #), you can push the Voice Command
but-
ton and say, “3 7 4 6 # Send.” Saying a number, or
sequence of numbers, followed by “Send,” is also to be
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used for navigating through an automated customer
service center menu structure, and to leave a number
on a pager.
You can also send stored Uconnect® phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to call
and then push the Voice Command
button and say
“Send.” The system will prompt you to enter the name
or number and say the name of the phonebook entry
you wish to send. The Uconnect® Phone will then
send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could push the Voice Command
button and say,
“Pair a Phone” to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect® Phone
will not repeat a phone number before you dial it).
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say
one of the following:
• “Setup Confirmation Prompts On”
• “Setup Confirmation Prompts Off”
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Phone And Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your mobile phone, the Uconnect® Phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using Uconnect® Phone. The status is given for network
signal strength, phone battery strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth® mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect® Phone will work the same
as if you dial the number using Voice Command.
NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situation,
after successfully dialing a number the user may feel that the
call did not go through even though the call is in progress.
Once your call is answered, you will hear the audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect® Phone:
• Push the Voice Command
button.
• Following the beep, say “Mute.”
To un-mute the Uconnect® Phone:
• Push the Voice Command
button.
• Following the beep, say “Mute off.”
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Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call.
To transfer an ongoing call from your Uconnect® Phone
paired mobile phone to the Uconnect® Phone or vice
versa using Voice Command:
1. Push the Voice Command
button and say
“Transfer Call.”
Connect Or Disconnect Link Between The
Uconnect® Phone And Mobile Phone
Your mobile phone can be paired with many different
electronic devices, but can only be actively “connected”
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth®
connection between your mobile phone and the
Uconnect® Phone System, follow the instructions de-
scribed in your mobile phone User’s Instruction.
List Paired Mobile Phone Names
• Push the Phone
button to begin.
• After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
• When prompted, say “List Phones.”
• The Uconnect® Phone will play the phone names of all
paired mobile phones in order from the highest to the
lowest priority. To “Select” or “Delete” a paired phone
being announced, push the Voice Command
but-
ton and say “Select” or “Delete.” Also, see the next
two sections for an alternate way to “Select” or
“Delete” a paired phone.
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Select Another Mobile Phone
This feature allows you to select and start using another
phone paired with the Uconnect® Phone.
• Push the Phone
button to begin.
• After the “Ready” prompt and the following beep, say
“Setup Select Phone” and follow the prompts.
• You can also push the Phone
button at any time
while the list is being played, and then choose the
phone that you wish to select.
• The selected phone will be used for the next phone
call. If the selected phone is not available, the
Uconnect® Phone will return to using the highest
priority phone present in or near (approximately
within 30 ft. [9 m]) the vehicle.
Delete Uconnect® Phone Paired Mobile Phones
To delete mobile phones paired with the Uconnect®
phone using Voice Commands:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
3. At the next prompt, say “Delete” and follow the
prompts.
• You can also push the Phone
button at any time
while the list is being played, and choose the
phone you wish to delete.
Things You Should Know About Your Uconnect®
Phone
Uconnect® Phone Tutorial
To hear a brief tutorial of the system features, push the
Phone
button and say “Uconnect® Tutorial.”
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Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the Uconnect®
Phone Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
• From outside the Uconnect® Phone mode (e.g., from
radio mode), push and hold the Voice Command
button for five seconds until the session begins,
or,
• Push the Voice Command
button and say the
“Voice Training,” “System Training,” or “Start Voice
Training” command.
You can either push the Uconnect® Phone button to
restore the factory setting or repeat the words and
phrases when prompted by the Uconnect® Phone. For
best results, the Voice Training session should be com-
pleted when the vehicle is parked with the engine
running, all windows closed, and the blower fan
switched off.
This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
Reset
To Reset all settings using Voice Command:
1. Push the Phone
button.
2. After the “Ready” prompt and the following beep, say
“Setup,” then “Reset.”
• This will delete all phone pairing, phone book en-
tries, and other settings in all language modes. The
System will prompt you before resetting to factory
settings.
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Voice Command
For best performance:
• Adjust the rearview mirror to provide at least ½ inch
(1 cm) gap between the overhead console (if equipped)
and the mirror.
• Always wait for the beep before speaking.
• Speak normally without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Make sure that no one other than you is speaking
during a Voice Command period.
Performance is maximized under:
• Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather condition
NOTE:
• Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
• When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send.”
• Storing names in the phonebook when the vehicle is
not in motion is recommended.
• It is not recommended to store similar sounding names
in the Uconnect® Phonebook.
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• Phonebook (Downloaded and Uconnect® Phone Lo-
cal) name recognition rate is optimized when the
entries are not similar.
• Numbers must be spoken in single digits. “800” must
be spoken “eight-zero-zero” not “eight hundred.”
• You can say “O” (letter “O”) for “0” (zero).
• Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
Far End Audio Performance
Audio quality is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Conditions
• Operation From The Driver’s Seat
• Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect® Phone
• Echo at the phone far end can sometimes be reduced
by lowering the in-vehicle audio volume
Recent Calls
If your phone supports “Automatic Phonebook Down-
load,” Uconnect® Phone can list your Outgoing, Incom-
ing and Missed Calls.
Voice Text Reply
Uconnect® Phone can read or send new messages on
your phone.
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Read Messages:
If you receive a new text message while your phone is
connected to Uconnect® Phone, an announcement will
be made to notify you that you have a new text message.
If you wish to hear the new message:
1. Push the Phone
button.
2. After the “Ready” prompt and the following beep, say
“SMS Read” or “Read Messages.”
3. Uconnect® Phone will play the new text message for
you.
After reading a message, you can “Reply” or “Forward”
the message using Uconnect® Phone.
Send Messages:
You can send messages using Uconnect® Phone. To send
a new message:
1. Push the Phone
button.
2. After the “Ready” prompt and the following beep, say
“SMS Send” or “Send Message.”
3. You can either say the message you wish to send or
say “List Messages.” There are 20 preset messages.
To send a message, push the Voice Command
but-
ton while the system is listing the message and say
“Send.” Uconnect® Phone will prompt you to say the
name or number of the person you wish to send the
message to.
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List of Preset Messages:
1. Yes.
2. No.
3. Where are you?
4. I need more direction.
5. L O L.
6. Why?
7. I love you.
8. Call me.
9. Call me later.
10. Thanks.
11. See you in 15 minutes.
12. I am on my way.
13. I’ll be late.
14. Are you there yet?
15. Where are we meeting?
16. Can this wait?
17. Bye for now.
18. When can we meet?
19. Send number to call.
20. Start without me.
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