RAM ProMaster (2019 year). Instruction — part 19
Setting Name
Selectable Options
Channel Skip
List of Channels
NOTE:
SiriusXM can be programmed to designate a group of channels that are the most desirable to listen to or to exclude
undesirable channels while scanning. This feature allows you to select the channels you would like to skip.
Subscription Info
Sirius ID
NOTE:
New vehicle purchasers or lessees will receive a free, limited-time subscription to SiriusXM Satellite Radio with your
radio. Following the expiration of the free services, it will be necessary to access the information on the Subscription
Information screen to re-subscribe.
1. Press the “Subscription Info” button on the touchscreen to access the Subscription Information screen.
2. Write down the Sirius ID numbers for your receiver. To reactivate your service, either call the number listed on the
screen or visit the provider online.
SiriusXM Travel Link is a separate subscription.
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Restore Settings — If Equipped
After pressing the “Restore Settings” button on the touch-
screen, the following settings will be available:
Setting Name
Selectable Options
Restore Settings
Yes
NO
NOTE:
When this feature is selected, it will reset the Display, Clock, Audio, and Radio Settings to their default set-
tings. Once the settings are restored, a pop up appears stating
⬙settings reset to default.⬙ Press the okay button on the
touchscreen to exit.
Clear Personal Data
After pressing the “Clear Personal Data Settings” button on
the touchscreen, the following settings will be available:
Setting Name
Selectable Options
Clear Personal Data
Yes
No
NOTE:
When this feature is selected, it will remove personal data including Bluetooth devices and presets.
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STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located on the
surface of the steering wheel.
The right-hand control is a rocker-type switch and controls
the SCAN functions of the sound system.
The left-hand control is a rocker-type switch and controls
the volume of the sound system plus a button to mute the
Sound System.
The following describes the right-hand control operation in
each mode.
Radio Operation
Pushing the top of the switch will “Scan” up for the next
listenable station and pushing the bottom of the switch will
“Scan” down for the next listenable station.
Player Operation
Pushing the switch up once will go to the next track on the
Player. Pushing the switch down once will go to the
beginning of the current track, or to the beginning of the
previous track if it is within one second after the current
track begins to play.
If you push the switch up or down twice, it plays the
second track; three times, it will play the third, etc.
IPOD/USB/MP3 CONTROL — IF EQUIPPED
The USB Port and Auxiliary Jack is located on the instru-
ment panel left of the radio (driver’s lower right). This
feature allows an iPod or external USB device to be
plugged into the USB port.
Remote Sound System Controls
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iPod control supports Mini, 4G, Photo, Nano, 5G iPod and
iPhone devices. Some iPod software versions may not fully
support the iPod control features. Please visit Apple’s
website for software updates.
For further information, refer to the Uconnect Owner’s
Instruction Supplement.
USB Charging Port
The USB connector port can be used for charging purposes
only. Use the connection cable to connect an iPod or
external USB device to the vehicle’s USB charging port
which is located next to the 12V power outlet near the cup
holder on passenger side.
NOTE:
If the device battery to be charged is completely
depleted, it may take awhile to charge.
USB Port And AUX Jack
1 — USB Port
2 — AUX Audio Jack
Passenger Compartment USB Charging Port
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WARNING!
Do not plug in or remove the iPod or external device
while driving. Failure to follow this warning could
result in a collision.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone. This condition is not
harmful to the radio. If your radio performance does not
satisfactorily “clear” by the repositioning of the phone, it is
recommended that the radio volume be turned down or off
during mobile phone operation when not using Uconnect
(if equipped).
Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and recommen-
dations, which reflect the consensus of the scientific com-
munity.
The radio manufacturer believes the internal wireless radio
is safe for use by consumers. The level of energy emitted is
far less than the electromagnetic energy emitted by wire-
less devices such as mobile phones. However, the use of
wireless radios may be restricted in some situations or
environments, such as aboard airplanes. If you are unsure
of restrictions, you are encouraged to ask for authorization
before turning on the wireless radio.
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The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
NOTE:
• This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment gener-
ates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio commu-
nications. However, there is no guarantee that interfer-
ence will not occur in a particular installation.
• If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of
the following measures:
1. Increase the separation between the equipment and
receiver.
2. Consult an authorized dealer or an experienced radio
technician for help.
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UCONNECT VOICE RECOGNITION
Introducing Uconnect
Start using Uconnect Voice Recognition with these helpful
quick tips. It provides the key Voice Commands and tips
you need to know to control your Uconnect system.
Get Started
1. Visit UconnectPhone.com to check mobile device and
feature compatibility and to find phone pairing instruc-
tions.
2. Reduce background noise. Wind and passenger conver-
sations are examples of noise that may impact recogni-
tion.
3. Speak clearly at a normal pace and volume while facing
straight ahead. The microphone is positioned in the
dome lamp and aimed at the driver.
4. Each time you give a Voice Command, you must first
push either the VR
or phone button
, wait until
after
the beep, then say your Voice Command.
5. You can interrupt the help message or system prompts
by pushing the VR
or phone button
and saying
a Voice Command from current category.
All you need to control your Uconnect system with your
voice are the buttons on your steering wheel.
VR And Phone Buttons
1 — Push To MUTE
2 — Push To Initiate Or To Answer A Phone Call, Send Or Receive
A Text
3 — Push To Begin Radio, Media And Navigation
4 — Push To End Call
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Basic Voice Commands
The basic Voice Commands below can be given at any
point while using your Uconnect system.
Push the VR button
. After the beep, say:
• “ Cancel” to stop a current voice session
• “ Help” to hear a list of suggested Voice Commands
• “ Repeat” to listen to the system prompts again
Notice the visual cues that inform you of your voice
recognition system’s status. Cues appear on the touch-
screen.
Uconnect 3/3 NAV VR
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Radio
Use your voice to quickly get to the AM, FM or SiriusXM
Satellite Radio stations you would like to hear. (Subscrip-
tion or included SiriusXM Satellite Radio trial required.)
Push the VR button
. After the beep, say:
• “ Tune to ninety-five-point-five FM”
• “ Tune to Satellite Channel Hits 1”
TIP:
At any time, if you are not sure of what to say or want
to learn a Voice Command, push the VR button
and say,
“Help.” The system provides you with a list of com-
mands.
Media
Uconnect offers connections via USB, Bluetooth and Aux-
iliary ports. Voice operation is only available for connected
USB and iPod devices.
Uconnect 3/3 NAV Radio
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Push the VR button
. After the beep, say one of the
following commands and follow the prompts to switch
your media source or choose an artist.
• “ Change source to Bluetooth”
• “ Change source to iPod”
• “ Change source to USB”
• “ Play artist Beethoven”; “ Play album Greatest Hits”; “
Play song
Moonlight Sonata”; “ Play genre Classical”
TIP:
Press the “Browse” button on the touchscreen to see
all of the music on your iPod or USB device. Your Voice
Command must match exactly how the artist, album, song
and genre information is displayed.
Phone
Making and answering hands-free phone calls is easy with
Uconnect. When the Phonebook button is illuminated for
the Uconnect system, your system is ready. Check
UconnectPhone.com for mobile phone compatibility and
pairing instructions.
Uconnect 3/3 NAV Media
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Push the VR button or Phone button
(if enabled). After
the beep, say one of the following commands:
• “ Call John Smith”
• “ Dial 123-456-7890 and follow the system prompts”
• “ Redial (call previous outgoing phone number)”
• “ Call back (call previous incoming phone number)”
TIP:
When providing a Voice Command, push the VR
button or Phone button
(if enabled) and say “ Call,”
then pronounce the name exactly as it appears in your
phone book. When a contact has multiple phone num-
bers, you can say “ Call John Smith work.”
Voice Text Reply
Uconnect will announce incoming text messages. Push the
VR button or PHONE button
(if enabled) and say
Listen.
(Must have compatible mobile phone paired to
Uconnect system.)
Uconnect 3/3 NAV Phone
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1. Once an incoming text message is read to you, push the
VR button or PHONE button
(if enabled). After the
beep, say... “Reply.”
2. Listen to the Uconnect prompts. After the beep, repeat
one of the pre-defined messages and follow the system
prompts.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes.
Stuck in traffic.
See you later.
No.
Start without
me.
I’ll be late.
Okay.
Where are you?
I will be <5, 10,
15, 20, 25, 30, 45,
60> minutes
late.*
Call me.
Are you there
yet?
I’ll call you later.
I need direc-
tions.
See you in <5,
10, 15, 20, 25, 30,
45, 60> of min-
utes.*
I’m on my way.
Can’t talk right
now.
I’m lost.
Thanks.
* Only use the numbering listed. Otherwise, the system
will not transpose the message.
TIP:
Your mobile phone must have the full implementation
of the Message Access Profile (MAP) to take advantage of
this
feature.
For
details
about
MAP,
visit
UconnectPhone.com. Apple iPhone iOS6 or later supports
reading incoming text messages only.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
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Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.
Uconnect System Support:
• U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001(English) or 1-800-387-9983(French)
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
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CUSTOMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE . . . . . . . . . . . . . . . . . . . . . . . .310
▫ Prepare For The Appointment . . . . . . . . . . . . . .310
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . . . .310
▫ Be Reasonable With Requests . . . . . . . . . . . . . .310
䡵 IF YOU NEED ASSISTANCE . . . . . . . . . . . . . . . .310
▫ FCA US LLC Customer Center . . . . . . . . . . . . .311
▫ FCA Canada Inc. Customer Center. . . . . . . . . . .311
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . . .311
▫ Puerto Rico And U.S. Virgin Islands. . . . . . . . . .311
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) . . . . . . . . . . . . . . . . . . . .311
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . . .312
䡵 WARRANTY INFORMATION . . . . . . . . . . . . . . .313
䡵 MOPAR PARTS . . . . . . . . . . . . . . . . . . . . . . . . .313
䡵 REPORTING SAFETY DEFECTS . . . . . . . . . . . . .313
▫ In The 50 United States And Washington, D.C. . .313
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
䡵 PUBLICATION ORDER FORMS . . . . . . . . . . . . .314
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
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Any communication to the manufacturer’s customer center
should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
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