RAM 3500 Chassis Cab (2019 year). Instruction — part 23
364 STARTING AND OPERATING
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and prevent
damage to your vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through shallow
standing water, consider the following Cautions and Warn-
ings before doing so.
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path's surface and cause
your vehicle to sink into deeper water. Furthermore,
flowing and/or rising water can carry your vehicle away
swiftly. Failure to follow this warning may result in
injuries that are serious or fatal to you, your passengers,
and others around you.
WARNING!
• Driving through standing water limits your vehicle’s
traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s
braking capabilities, which increases stopping
distances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake pedal
several times to dry the brakes.
• Failure to follow these warnings may result in injuries
that are serious or fatal to you, your passengers, and
others around you.
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STARTING AND OPERATING
365
CAUTION!
• Always check the depth of the standing water before
driving through it. Never drive through standing water
that is deeper than the bottom of the tire rims mounted
on the vehicle.
• Determine the condition of the road or the path that is
under water and if there are any obstacles in the way
before driving through the standing water.
• Do not exceed 5 mph (8 km/h) when driving through
standing water. This will minimize wave effects.
• Driving through standing water may cause damage to
your vehicle’s drivetrain components. Always inspect
your vehicle’s fluids (i.e., engine oil, transmission, axle,
etc.) for signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through standing
water. Do not continue to operate the vehicle if any
fluid appears contaminated, as this may result in
further damage. Such damage is not covered by the
New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause it
to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty.
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366
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning switch is located on the upper
switch bank just below the radio.
NOTE:
If your vehicle is equipped with a 12–inch Uconnect display,
the Hazard Warning switch is located above the display.
Push the switch to turn on the Hazard Warning flasher.
When the switch is activated, all directional turn signals will
flash on and off to warn oncoming traffic of an emergency.
Push the switch a second time to turn off the Hazard
Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your vehicle
is disabled and it is creating a safety hazard for other motor-
ists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:
With extended use the Hazard Warning flashers may wear
down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED
Assist And SOS Buttons
1 — ASSIST Button
2 — SOS Button
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IN CASE OF EMERGENCY
367
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you are
connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support
for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle
issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel-
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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368 IN CASE OF EMERGENCY
(Continued)
2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper-
ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper-
ator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if addi-
tional help is needed.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the vehicle
to determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or
smoke is visible, dangerous road conditions or loca-
tion), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.
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IN CASE OF EMERGENCY
369
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
• Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
prevent your vehicle from sending a signal to initiate
an emergency call. To avoid interference that can cause
the SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN
ACCIDENT), THE UCONNECT FEATURES, APPS
AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
WARNING! (Continued)
• Modifications to any part of the SOS Call system could
cause the air bag system to fail when you need it. You
could be injured if the air bag system is not there to
help protect you.
WARNING! (Continued)
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370 IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes disconnected
during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
• Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho-
rized dealer service the Occupant Restraint Control
system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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IN CASE OF EMERGENCY
371
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE (voice/
data) or 4G (data) and GPS antennas. You could prevent
LTE (voice/data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing an emer-
gency call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is required for the
SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules. Opera-
tion is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base. Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Number
Overhead Console Lamps
TS 212–9
Dome Lamp
7679
NOTE:
For lighted switches, see your authorized dealer for replacement instructions.
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372 IN CASE OF EMERGENCY
Exterior Bulbs
Bulb Number
Low Beam (Halogen Reflector Headlamp)
H11LL
High Beam (Halogen Reflector Headlamp)
9005LL
Low & High Beam (LED Reflector Headlamp)
LED (Serviced At An Authorized Dealer)
Low & High Beam (LED Projector Headlamp)
LED (Serviced At An Authorized Dealer)
Turn Signal / Front Position (Halogen Reflector Headlamp)
7444NA
Turn Signal / Front Position (LED Headlamps)
LED (Serviced at authorized dealer)
Front Side Marker (Halogen Reflector Headlamp)
W5W
Front Side Marker (LED Headlamps)
LED (Serviced At An Authorized Dealer)
Front Fog Lamps (Halogen Reflector Headlamp)
H11LL
Front Fog Lamps (LED Headlamps)
LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror)
LED (Serviced at authorized dealer)
Center High Mounted Stop Lamp (CHMSL)
921
Cab Roof Marker Lamps
194NA
Box Off Tail Lamps – Stop/Turn/Tail/License Plate
1157
Box Off Tail Lamps – Back Up
1156
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IN CASE OF EMERGENCY
373
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam Headlamp,
Front Park And Turn — If Equipped
Low Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Splash Shield Access Cover
1 — Access Cover
2 — Fastener
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374 IN CASE OF EMERGENCY
(Continued)
4. Reach through the access hole of the wheel house splash
shield and disengage the bulb access cover by rotating
counterclockwise.
Bulb Access Cover
5. Disconnect the internal lamp wiring harness connector
from the low beam bulb.
6. Rotate the bulb counterclockwise 1/4 turn to unlock the
bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and
covers.
High Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Look under the hood and behind the headlamp to find
the high beam bulb access cover.
4. Reach behind the headlamp and disengage the access
cover by rotating counterclockwise.
5. Disconnect the internal lamp wiring harness connector
from the high beam bulb.
CAUTION!
• Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat and
cause damage to the lamp, the bulb socket, or the lamp
wiring.
CAUTION! (Continued)
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IN CASE OF EMERGENCY
375
6. Rotate the bulb counterclockwise 1/4 turn to unlock the
bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and
covers.
Front Park And Turn
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Look under the hood and behind the headlamp to find
the park and turn socket.
Park And Turn Socket
4. Reach behind the headlamp and unlock the park and turn
socket from the lamp by rotating counterclockwise ¼
turn.
5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and
covers.
CAUTION!
• Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat and
cause damage to the lamp, the bulb socket, or the lamp
wiring.
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376 IN CASE OF EMERGENCY
Side Marker Lamp
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Splash Shield Access Cover
4. Reach through the access hole of the wheel house splash
shield and disengage the side marker socket by rotating
counterclockwise ¼ turn.
Side Marker Socket
5. Pull the socket and bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and
covers.
1 — Access Cover
2 — Fastener
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IN CASE OF EMERGENCY
377
Fog Lamps — If Equipped
1. Reach under and behind the front bumper to access the
back of the front fog lamp housing.
2. Disconnect the fog lamp wiring harness connector from
the fog lamp bulb.
3. Rotate the bulb counterclockwise ¼ turn to unlock the
bulb from the housing.
4. Pull the bulb straight out from the housing.
Center High-Mounted Stoplamp (CHMSL) With Cargo
Lamp
1. Remove the two screws holding the housing/lens to the
body as shown.
CHMSL Mounting Screw Locations
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
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378 IN CASE OF EMERGENCY
2. Separate the connector holding the housing and wiring
harness to the body.
CHMSL Connector Location
3. Turn the desired bulb socket ¼ turn and remove the
socket and bulb from housing.
4. Pull the desired bulb straight from the socket.
CHMSL Bulb And Socket
• Outside Bulbs: Cargo Lamps
• Inside Bulb: Center High-Mounted Stop Lamp
5. Reverse the procedure for installation of bulbs and
housing.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
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IN CASE OF EMERGENCY
379
Cab Top Clearance Lamps — If Equipped
1. Remove the two screws from the top of the lamp.
Removing Rear Screw From Clearance Lamp
2. Rotate the bulb socket ¼ turn and pull it from the lamp
assembly.
Removing Bulb Socket From Clearance Lamp
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