RAM 3500 Chassis Cab (2019 year). Instruction — part 27
428 SERVICING AND MAINTENANCE
Body Lubrication
Locks and all body pivot points, including such items as seat
tracks, door hinge pivot points and rollers, liftgate, tailgate,
decklid, sliding doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar
Spray White Lube to assure quiet, easy operation and to
protect against rust and wear. Prior to the application of any
lubricant, the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil and grease
should be removed. Particular attention should also be given
to hood latching components to ensure proper function.
When performing other underhood services, the hood latch,
release mechanism and safety catch should be cleaned and
lubricated.
The external lock cylinders should be lubricated twice a year,
preferably in the Fall and Spring. Apply a small amount of a
high quality lubricant, such as Mopar Lock Cylinder Lubri-
cant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the wind-
shield periodically with a sponge or soft cloth and a mild
nonabrasive cleaner. This will remove accumulations of salt
or road film.
Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or ice from the
windshield. Keep the blade rubber out of contact with petro-
leum products such as engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies depending on
geographical area and frequency of use. Poor performance of
blades may be present with chattering, marks, water lines or
wet spots. If any of these conditions are present, clean the
wiper blades or replace as necessary.
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SERVICING AND MAINTENANCE
429
The wiper blades and wiper arms should be inspected peri-
odically, not just when wiper performance problems are
experienced. This inspection should include the following
points:
• Wear or uneven edges
• Foreign material
• Hardening or cracking
• Deformation or fatigue
If a wiper blade or wiper arm is damaged, replace the
affected wiper arm or blade with a new unit. Do not attempt
to repair a wiper arm or blade that is damaged.
Wiper Blade Removal/Installation
1. Lift the wiper arm to raise the wiper blade off of the glass,
until the wiper arm is in the full up position.
Windshield Wiper Arm
CAUTION!
Do not allow the wiper arm to spring back against the
glass without the wiper blade in place or the glass may
be damaged.
1 — Wiper
2 — Locking Tab
3 — Wiper Arm
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430 SERVICING AND MAINTENANCE
2. To disengage the wiper blade from the wiper arm, flip up
the locking tab.
Wiper Locking Assembly
3. Tilt the lower end of the wiper blade away from the arm
and use one finger push the release tab toward the wiper
arm.
Wiper Disengaging
4. Slide the wiper blade down towards the base of the wiper
arm.
1 — Wiper
2 — Locking Tab
1 — Locking Tab
2 — Wiper
3 — Release Tab
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SERVICING AND MAINTENANCE
431
5. With the wiper blade disengaged, remove the wiper
blade from the wiper arm by holding the wiper arm with
one hand and separating the wiper blade from the wiper
arm with the other hand (move the wiper blade down
toward the base of the wiper arm and away from the J
hook in the end of the wiper arm).
Removing Wiper From Wiper Arm
6. Gently lower the wiper arm onto the glass.
Installing The Front Wipers
1. Lift the wiper arm off of the glass, until the wiper arm is
in the full up position.
2. Position the wiper blade under the hook on the tip of the
wiper arm with the wiper locking tab open.
3. Insert the receiver bracket on the wiper assembly into the
hook on the tip of the arm through the opening in the
wiper blade under the locking tab.
4. Slide the wiper blade up into the hook on the wiper arm
until it is latched (engagement will be accompanied by an
audible click). Fold down the latch release tab and snap it
into its locked position.
5. Gently lower the wiper blade onto the glass.
Exhaust System
The best protection against carbon monoxide entry into the
vehicle body is a properly maintained engine exhaust
system.
If you notice a change in the sound of the exhaust system; or
if the exhaust fumes can be detected inside the vehicle; or
when the underside or rear of the vehicle is damaged; have
an authorized technician inspect the complete exhaust
1 — Wiper
2 — Locking Tab
3 — Wiper Arm J Hook
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432 SERVICING AND MAINTENANCE
system and adjacent body areas for broken, damaged, dete-
riorated, or mispositioned parts. Open seams or loose
connections could permit exhaust fumes to seep into the
passenger compartment. In addition, have the exhaust
system inspected each time the vehicle is raised for lubrica-
tion or oil change. Replace as required.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control systems can
result in civil penalties being assessed against you.
WARNING!
• Exhaust gases can injure or kill. They contain carbon
monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can eventu-
ally poison you. To avoid breathing CO, refer to “Safety
Tips” in “Safety” for further information.
• A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be grass
or leaves coming into contact with your exhaust system.
Do not park or operate your vehicle in areas where your
exhaust system can contact anything that can burn.
CAUTION!
• The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device and
may seriously reduce engine performance and cause
serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In the
event of engine malfunction, particularly involving
engine misfire or other apparent loss of performance,
have your vehicle serviced promptly. Continued opera-
tion of your vehicle with a severe malfunction could
cause the converter to overheat, resulting in possible
damage to the converter and vehicle.
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SERVICING AND MAINTENANCE
433
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifications, should
be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic testing,
or for prolonged periods during very rough idle or
malfunctioning operating conditions.
Cooling System
WARNING!
• You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never open a cooling system pressure cap when the
radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from the
radiator cooling fan when the hood is raised. The fan
starts automatically and may start at any time, whether
the engine is running or not.
• When working near the radiator cooling fan, discon-
nect the fan motor lead or turn the ignition to the OFF
mode. The fan is temperature controlled and can start at
any time the ignition is in the ON mode.
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434 SERVICING AND MAINTENANCE
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every
12 months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty or rusty
in appearance, the system should be drained, flushed and
refilled with fresh coolant. Check the front of the A/C
condenser (if equipped) or radiator for any accumulation of
bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the A/C
condenser (if equipped) or the back of the radiator core.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add coolant properly.
Failure to fill these systems properly could lead to severe
internal engine damage. If any coolant is needed to be added
to the system please contact an authorized dealer.
If the engine coolant (antifreeze) is dirty or contains visible
sediment, have an authorized dealer clean and flush with
OAT coolant (antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section for the proper
maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.
NOTE:
• Mixing of engine coolant (antifreeze) other than specified
Organic Additive Technology (OAT) engine coolant (anti-
freeze), may result in engine damage and may decrease
corrosion protection. Organic Additive Technology (OAT)
engine coolant is different and should not be mixed with
Hybrid Organic Additive Technology (HOAT) engine
coolant (antifreeze) or any “globally compatible” coolant
(antifreeze). If a non-OAT engine coolant (antifreeze) is
introduced into the cooling system in an emergency, the
cooling system will need to be drained, flushed, and
refilled with fresh OAT coolant (conforming to MS.90032),
by an authorized dealer as soon as possible.
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SERVICING AND MAINTENANCE
435
• Do not use water alone or alcohol-based engine coolant
(antifreeze) products. Do not use additional rust inhibitors
or antirust products, as they may not be compatible with
the radiator engine coolant and may plug the radiator.
• This vehicle has not been designed for use with propylene
glycol-based engine coolant (antifreeze). Use of propylene
glycolbased engine coolant (antifreeze) is not recom-
mended.
• Some vehicles require special tools to add coolant prop-
erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system please contact an authorized
dealer.
Adding Coolant
Your vehicle has been built with an improved engine coolant
(OAT coolant conforming to MS.90032) that allows extended
maintenance intervals. This engine coolant (antifreeze) can
be used up to ten years or 150,000 miles (240,000 km) before
replacement. To prevent reducing this extended mainte-
nance period, it is important that you use the same engine
coolant (OAT coolant conforming to MS.90032) throughout
the life of your vehicle.
Please review these recommendations for using Organic
Additive Technology (OAT) engine coolant (antifreeze) that
meets the requirements of FCA Material Standard MS.90032.
When adding engine coolant (antifreeze):
• We recommend using Mopar Antifreeze/Coolant 10
Year/150,000 Mile (240,000 km) Formula OAT (Organic
Additive Technology) that meets the requirements of FCA
Material Standard MS.90032.
• Mix a minimum solution of 50% OAT engine coolant that
meets the requirements of FCA Material Standard
MS.90032 and distilled water. Use higher concentrations
(not to exceed 70%) if temperatures below −34°F (−37°C)
are anticipated. Please contact an authorized dealer for
assistance.
• Use only high purity water such as distilled or deionized
water when mixing the water/engine coolant (antifreeze)
solution. The use of lower quality water will reduce the
amount of corrosion protection in the engine cooling
system.
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436 SERVICING AND MAINTENANCE
NOTE:
• It is the owner's responsibility to maintain the proper level
of protection against freezing according to the tempera-
tures occurring in the area where the vehicle is operated.
• Some vehicles require special tools to add coolant prop-
erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system, please contact a local authorized
dealer.
• Mixing engine coolant (antifreeze) types is not recom-
mended and can result in cooling system damage. If
HOAT and OAT coolant are mixed in an emergency, have
a authorized dealer drain, flush, and refill with OAT
coolant (conforming to MS.90032) as soon as possible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant (anti-
freeze) will return to the radiator from the coolant expansion
bottle/recovery tank if so equipped.
The cap should be inspected and cleaned if there is any accu-
mulation of foreign material on the sealing surfaces.
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is a regu-
lated substance requiring proper disposal. Check with your
local authorities to determine the disposal rules for your
community. To prevent ingestion by animals or children, do
not store ethylene glycol-based coolant in open containers or
allow it to remain in puddles on the ground. If ingested by a
child or pet, seek emergency assistance immediately. Clean
up any ground spills immediately.
WARNING!
• Do not open hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over-
heated. Do not loosen or remove the cap to cool an over-
heated engine. Heat causes pressure to build up in the
cooling system. To prevent scalding or injury, do not
remove the pressure cap while the system is hot or
under pressure.
• Do not use a pressure cap other than the one specified
for your vehicle. Personal injury or engine damage may
result.
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SERVICING AND MAINTENANCE
437
Checking Coolant Level — 6.4L Engine
The level of the coolant in the pressurized coolant bottle
should be between the “MIN” and “MAX” range on the
bottle when the engine is cold.
The radiator normally remains completely full, so there is no
need to remove the cap unless checking for coolant freeze
point or replacing engine coolant (antifreeze). Advise your
service attendant of this. As long as the engine operating
temperature is satisfactory, the coolant bottle need only be
checked once a month. When additional engine coolant
(antifreeze) is needed to maintain the proper level, it should
be added to the coolant bottle. Do not overfill.
Points To Remember
NOTE:
When the vehicle is stopped after a few miles/kilometers of
operation, you may observe vapor coming from the front of
the engine compartment. This is normally a result of mois-
ture from rain, snow, or high humidity accumulating on the
radiator and being vaporized when the thermostat opens,
allowing hot engine coolant (antifreeze) to enter the radiator.
If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be safely
driven. The vapor will soon dissipate.
• Do not overfill the coolant expansion bottle.
• Check the coolant freeze point in the radiator and in the
coolant expansion bottle. If engine coolant (antifreeze)
needs to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
• If frequent engine coolant (antifreeze) additions are required,
the cooling system should be pressure tested for leaks.
• Maintain engine coolant (antifreeze) concentration at a
minimum of 50% OAT coolant (conforming to MS.90032)
and distilled water for proper corrosion protection of your
engine which contains aluminum components.
• Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
• Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
• Do not change the thermostat for Summer or Winter oper-
ation. If replacement is ever necessary, install ONLY the
correct type thermostat. Other designs may result in unsat-
isfactory engine coolant (antifreeze) performance, poor
gas mileage, and increased emissions.
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438 SERVICING AND MAINTENANCE
(Continued)
Brake System
In order to assure brake system performance, all brake
system components should be inspected periodically. Refer
to the “Maintenance Plan” in this section for the proper
maintenance intervals.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be checked
when performing under the hood service or immediately if
the brake system warning lamp indicates system failure.
If necessary, add fluid to bring level within the designated
marks on the side of the reservoir of the brake master
cylinder. Be sure to clean the top of the master cylinder area
before removing cap.
With disc brakes the fluid level can be expected to fall as the
brake linings wear. However, an unexpected drop in fluid
level may be caused by a leak and a system check should be
conducted.
Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.
WARNING!
Riding the brakes can lead to brake failure and possibly
a collision. Driving with your foot resting or riding on
the brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible brake
damage. You would not have your full braking capacity
in an emergency.
WARNING!
• Use only manufacturer's recommended brake fluid.
Refer to “Fluids And Lubricants” in “Technical Speci-
fications” for further information. Using the wrong
type of brake fluid can severely damage your brake
system and/or impair its performance. The proper type
of brake fluid for your vehicle is also identified on the
original factory installed hydraulic master cylinder
reservoir.
• To avoid contamination from foreign matter or mois-
ture, use only new brake fluid or fluid that has been in
a tightly closed container. Keep the master cylinder
reservoir cap secured at all times. Brake fluid in a open
container absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil unexpect-
edly during hard or prolonged braking, resulting in
sudden brake failure. This could result in a collision.
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SERVICING AND MAINTENANCE
439
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to ensure
optimum transmission performance and life. Use only the
manufacturer’s specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It is
important to maintain the transmission fluid at the correct
level using the recommended fluid. No chemical flushes
should be used in any transmission; only the approved lubri-
cant should be used.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the transmis-
sion. The only exception to this policy is the use of special
dyes for diagnosing fluid leaks in six-speed transmissions.
Avoid using transmission sealers as they may adversely
affect seals.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate the
brake fluid. Brake seal components could be damaged,
causing partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
CAUTION!
Using a transmission fluid other than the manufacturer’s
recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and (for six-speed transmissions) will require
more frequent fluid and filter changes. Refer to “Fluids
And Lubricants” in “Technical Specifications” for fluid
specifications.
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440 SERVICING AND MAINTENANCE
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
an authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the transmission is at
normal operating temperature (158-176°F / 70-80°C). This
normally occurs after at least 15 miles (25 km) of driving. At
normal operating temperature the fluid cannot be held
comfortably between the fingertips. You can read the trans-
mission sump temperature in the instrument cluster screen
(refer to “Instrument Cluster Display” for further informa-
tion).
Use the following procedure to check the transmission fluid
level properly:
1. Monitor the transmission temperature using the instru-
ment cluster display, and operate the vehicle as required
to reach the normal operating temperature. If the trans-
mission is not functioning properly, or the vehicle cannot
be driven, see the NOTE and CAUTION below about
checking the fluid level at colder temperatures.
2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60
seconds, and leave the engine running for the rest of this
procedure.
4. Fully apply the parking brake, and press the brake pedal.
CAUTION!
Do not use chemical flushes in your transmission as the
chemicals can damage your transmission components.
Such damage is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to adjust
the fluid level accurately.
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SERVICING AND MAINTENANCE
441
5. Place the gear selector momentarily into each gear posi-
tion (allowing time for the transmission to fully engage in
each position), ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and reinsert it until
seated.
7. Remove the dipstick again and note the fluid level on
both sides. The fluid level reading is only valid if there is
a solid coating of oil on both sides of the dipstick. Note
that the holes in the dipstick will be full of fluid if the
actual level is at or above the hole. The fluid level should
be between the “HOT” (upper) reference holes on the
dipstick at normal operating temperature. If the fluid
level is low, add fluid through the dipstick tube to bring
it to the proper level. Do not overfill. Use ONLY the spec-
ified fluid (see "Fluids And Lubricants" for fluid specifica-
tions). After adding any quantity of oil through the
dipstick tube, wait a minimum of two minutes for the oil
to fully drain into the transmission before rechecking the
fluid level.
NOTE:
If it is necessary to check the transmission below the oper-
ating temperature, the fluid level should be between the two
“COLD” (lower) holes on the dipstick with the fluid at
60-70°F / 16-21°C. Only use the COLD region of the dipstick
as a rough reference when setting the fluid level after a trans-
mission service or fluid change. Re-check the fluid level, and
adjust as required, once the transmission reaches normal
operating temperature.
8. Reinsert the dipstick. Check for leaks. Release the parking
brake.
NOTE:
If it is necessary to check the transmission below the oper-
ating temperature, the fluid level should be between the two
COLD (lower) holes on the dipstick with the fluid at 68-86°F
/ 20-30°C. Only use the COLD region of the dipstick as a
rough reference when setting the fluid level after a transmis-
sion service or fluid change. Re-check the fluid level, and
adjust as required, once the transmission reaches normal
operating temperature.
CAUTION!
If the fluid temperature is below 50 °F (10 °C) it may not
register on the dipstick. Do not add fluid until the
temperature is elevated enough to produce an accurate
reading. Run the engine at idle, in PARK, to warm the
fluid.
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442 SERVICING AND MAINTENANCE
Fluid And Filter Changes — Eight-Speed Transmission
Under normal operating conditions, the fluid installed at the
factory will provide satisfactory lubrication for the life of the
vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contaminated
(with water, etc.), or if the transmission is disassembled for
any reason.
Fluid And Filter Changes — Six Speed Transmission
Refer to the “Maintenance Plan” for the proper maintenance
intervals.
In addition, change the fluid and filters if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
Rear Axle And 4x4 Front Driving Axle Fluid Level
For models with 9.25 in Front Axles and 11.5 in Rear Axles,
refer to “Fluids And Lubricants” in “Servicing And Mainte-
nance” for further information. For normal service, periodic
fluid level checks are not required. When the vehicle is
serviced for other reasons, the exterior surfaces of the axle
assembly should be inspected.
When checking the fluid level, the vehicle should be in a
level position. The fluid level at room temperature should be
as follows:
3500 Front Axle: ¼ in ± ¼ in (6.4 mm ± 6.4 mm) below the
bottom of the fill hole.
3500 Rear Axle: ¼ in ± ¼ in (6.4 mm ± 6.4 mm) below the
bottom of the fill hole.
4500/5500 Front Axle: ¼ in +/- ¼ in (6.4 mm ± 6.4 mm)
below the bottom of the fill hole.
4500/5500 Rear Axle: 1/8 in +/- 1/8 in (3.2 mm +/- 3.2 mm)
below the bottom of the fill hole.
CAUTION!
If the fluid temperature is below 50°F (10°C) it may not
register on the dipstick. Do not add fluid until the
temperature is elevated enough to produce an accurate
reading. Run the engine at idle, in PARK, to warm the
fluid.
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SERVICING AND MAINTENANCE
443
Drain And Refill
On 4500/5500 vehicles, remove the lower bolt to drain the
axle fluid.
4500/5500 Rear Axle Plugs
Refer to “Scheduled Servicing” in this chapter for the proper
maintenance intervals.
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.
NOTE:
The presence of water in the gear lubricant will result in
corrosion and possible failure of differential components.
Operation of the vehicle in water, as may be encountered in
some off-highway types of service, will require draining and
refilling the axle to avoid damage.
Limited-Slip Differentials DO REQUIRE limited slip oil
additive (friction modifiers).
NOTE:
Slight noise and mild shuddering may be evident while
turning a vehicle with limited slip differential on concrete or
dry pavement. These conditions should be considered
normal operation of the limited slip differential.
1 — 4500/5500 Rear Axle Fluid Fill Plug
2 — 4500/5500 Rear Axle Fluid Drain Plug
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