RAM 3500 Chassis Cab (2019 year). Instruction — part 36

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Navigation (4C NAV)

The Uconnect navigation feature helps you save time and

become more productive when you know exactly how to get

to where you want to go.
1. To enter a destination, push the VR button . After the

beep, say: “Find address 800 Chrysler Drive Auburn

Hills, Michigan.”

2. Then follow the system prompts.
TIP:

To start a POI search, push the VR button . After the beep,

say: “Find nearest coffee shop.”

Uconnect 4C NAV WIth 8.4–inch Display Navigation

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Uconnect 4C NAV WIth 12–inch Display Navigation

SiriusXM Guardian (4C/4C NAV) — If Equipped

NOTE:

Your vehicle may be transmitting data as authorized by the

subscriber.
An included trial and/or subscription is required to take

advantage of the SiriusXM Guardian services in the next

section of this guide. To register with SiriusXM Guardian,

press the Apps button on your 8.4-inch or 12–inch touch-

screen to get started.
NOTE:

SiriusXM Guardian is available only on equipped vehicles

purchased within the continental United States, Alaska,

Hawaii, and Canada. Services can only be used where

coverage is available; see coverage map for details.

SOS Call
Theft Alarm Notification

CAUTION!

Some SiriusXM Guardian services, including SOS Call

and Roadside Assistance Call will NOT work without an

operable LTE (voice/data) or 3G or 4G (data) network

connection compatible with your device.

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Remote Door Lock/Unlock
Send & Go
Vehicle Finder-If Equipped
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn & Lights
Roadside Assistance Call

Vehicle Health Reports-If Equipped**
Vehicle Health Alert**
Performance Pages Plus**
• **If vehicle is equipped.

Register (4C/4C NAV)

To unlock the full potential of SiriusXM Guardian in your

vehicle, you must activate your SiriusXM Guardian services.
1. Press the Apps icon on the bottom of your in-vehicle

touchscreen.

2. Select the Activate Services icon from your list of apps.
3. Select “Customer Care” to speak with a SiriusXM

Guardian Customer Care agent who will activate services

in your vehicle, or select “Enter Email” to activate on the

web.

For further information:
• U.S. residents visit:

siriusxm.com/guardian

• Canadian residents visit:

siriusxm.ca/guardian

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Mobile App (4C/4C NAV)

You’re only a few steps away from using remote commands

and playing your favorite music in your car.

Mobile App

To use the Uconnect App:
• Download the Uconnect App to your mobile device.
• Press the Info button on the navigation bar at the bottom of

the app for Vehicle Info.

• Press the Remote button on the navigation bar at the

bottom of the app to Lock/Unlock, Remote Start, and acti-

vate your horn and lights remotely.

• Press the Location button on the navigation bar at the

bottom of the app to bring up a map to locate your vehicle

or send a location to your vehicle’s navigation system.

• Press the Settings button in the upper left corner of the app

to bring up app settings and access the Assist Call Centers.

NOTE:

For further information please visit

DriveUconnect.com

(U.S. Residents) or

DriveUconnect.ca

(Canadian Residents).

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SiriusXM Travel Link (4C NAV)

Need to find a gas station, view local movie listings, check a

sports score or the 5 - day weather forecast? SiriusXM Travel

Link is a suite of services that brings a wealth of information

right to your Uconnect 4C NAV system.
Push the VR button . After the beep, say one of the

following commands:
• “Show fuel prices”
• “Show 5 - day weather forecast”
• “Show extended weather”
TIP:

Traffic alerts are not accessible with Voice Command.

Uconnect 4C NAV With 8.4–inch Display SiriusXM Travel

Link

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Uconnect 4C NAV With 12–inch Display SiriusXM Travel Link

Siri Eyes Free — If Equipped

Siri lets you use your voice to send text messages, select

media, place phone calls and much more. Siri uses your

natural language to understand what you mean and

responds back to confirm your requests. The system is

designed to keep your eyes on the road and your hands on

the wheel by letting Siri help you perform useful tasks.

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To enable Siri, push and hold, then release the Uconnect

Voice Recognition (VR) button on the steering wheel. After

you hear a double beep you can ask Siri to play podcasts and

music, get directions, read text messages and many other

useful requests.

Uconnect 4C/4C NAV With 8.4–inch Siri Eyes Free Available

Uconnect 4C NAV With 12–inch Siri Eyes Free Available

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Using Do Not Disturb

With Do Not Disturb, you can disable notifications from

incoming calls and texts, allowing you to keep your eyes on

the road and hands on the wheel. For your convenience,

there is a counter display to keep track of your missed calls

and text messages while you were using Do Not Disturb.
Do Not Disturb can automatically reply with a text message,

a call, or both, when declining an incoming call and send it

to voicemail.
Automatic reply messages can be:
• “I am driving right now, I will get back to you shortly.”
• Create a custom auto reply message up to 160 characters.
While in Do Not Disturb, Conference Call can be selected so

you can still place a second call without being interrupted by

incoming calls.
NOTE:
• Only the beginning of your custom message will be seen

on the touchscreen.

• Reply with text message is not compatible with iPhones.
• Auto reply with text message is only available on phones

that support Bluetooth MAP.

Android Auto — If Equipped

NOTE:

Feature availability depends on your carrier and mobile

phone manufacturer. Some Android Auto features may or

may not be available in every region and/or language.
Android Auto allows you to use your voice to interact with

Android’s best-in-class speech technology through your

vehicle’s voice recognition system, and use your smart-

phone’s data plan to project your Android powered smart-

phone and a number of its apps onto your Uconnect

touchscreen. Connect your Android 5.0 (Lollipop), or higher,

to one of the media USB ports, using the factory-provided

USB cable, and press the new Android Auto icon that

replaces your “Phone” icon on the main menu bar to begin

Android Auto. Push and hold the VR button on the steering

wheel, or press and hold the “Microphone” icon within

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Android Auto, to activate Android’s VR, which recognizes

natural voice commands, to use a list of your smartphone’s

features:
• Maps
• Music
• Phone
• Text Messages
• Additional Apps

Uconnect 4/4C/4C NAV With 8.4–inch Display Android

Auto

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Uconnect 4C NAV With 12–inch Display Android Auto

Refer to your Uconnect Owner’s Instruction Supplement for

further information.
NOTE:

Requires compatible smartphone running Android 5.0

Lollipop or higher and download app on Google Play.

Android, Android Auto, and Google Play are trademarks of

Google Inc.

Apple CarPlay — If Equipped

NOTE:

Feature availability depends on your carrier and mobile

phone manufacturer. Some Apple CarPlay features may or

may not be available in every region and/or language.
Apple CarPlay allows you to use your voice to interact with

Siri through your vehicle’s voice recognition system, and use

your smartphone’s data plan to project your iPhone and a

number of its apps onto your Uconnect touchscreen. Connect

your iPhone 5, or higher, to one of the media USB ports,

using the factory-provided Lightning cable, and press the

new CarPlay icon that replaces your “Phone” icon on the

main menu bar to begin Apple CarPlay. Press and hold the

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VR button on the steering wheel, or press and hold the

“Home” button within Apple CarPlay, to activate Siri, which

recognizes natural voice commands to use a list of your

iPhone’s features:
• Phone
• Music
• Messages
• Maps
• Additional Apps

Uconnect 4/4C/4C NAV With 8.4–inch Display Apple CarPlay

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Uconnect 4C NAV With 12–inch Display Apple CarPlay

Refer to your Uconnect Owner’s Instruction Supplement for

further information.
NOTE:

Requires compatible iPhone. See dealer for phone

compatibility. Data plan rates apply. Vehicle user interface is

a product of Apple. Apple CarPlay is a trademark of Apple

Inc. iPhone is a trademark of Apple Inc., registered in the US

and other countries. Apple terms of use and privacy state-

ments apply.

General Information

The following regulatory statement applies to all Radio

Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with

Industry Canada license-exempt RSS standard(s). Operation

is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,

including interference that may cause undesired opera-

tion.

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NOTE:

Changes or modifications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

Additional Information

© 2019 FCA US LLC. All rights reserved. Mopar and Ucon-

nect are registered trademarks and Mopar Owner Connect is

a trademark of FCA US LLC. Android is a trademark of

Google Inc. SiriusXM and all related marks and logos are

trademarks of SiriusXM Radio Inc.
Uconnect System Support:
• U.S. residents visit

www.DriveUconnect.com

or call:

1-877-855-8400(24 hours a day 7 days a week)

• Canadian residents visit

www.DriveUconnect.ca

or call:

1-800-465-2001(English) or 1-800-387-9983(French)

SiriusXM Guardian services support:
• U.S. residents visit

www.siriusxm.com/guardian

or call:

1-844-796-4827

• Canadian residents visit

www.siriusxm.ca/guardian

or

call: 1-877-324-9091

CD/DVD DISC MAINTENANCE

To keep a CD/DVD in good condition, take the following

precautions:
• Handle the disc by its edge; avoid touching the surface.
• If the disc is stained, clean the surface with a soft cloth,

wiping from center to edge.

• Do not apply paper or tape to the disc; avoid scratching the

disc.

• Do not use solvents such as benzene, thinner, cleaners, or

anti-static sprays.

• Store the disc in its case after playing.
• Do not expose the disc to direct sunlight.
• Do not store the disc where temperatures may become too

high.

NOTE:

If you experience difficulty in playing a particular disc, it

may be damaged (e.g., scratched, reflective coating removed,

a hair, moisture or dew on the disc), oversized, or have

protection encoding. Try a known good disc before consid-

ering disc player service.

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CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE

Prepare For The Appointment

If you are having warranty work done, be sure to have the

right papers with you. Take your warranty folder. All work

to be performed may not be covered by the warranty.

Discuss additional charges with the service manager. Keep a

maintenance log of your vehicle's service history. This can

often provide a clue to the current problem.

Prepare A List

Make a written list of your vehicle's problems or the specific

work you want done. If you've had an accident or work done

that is not on your maintenance log, let the service advisor

know.

Be Reasonable With Requests

If you list a number of items and you must have your vehicle

by the end of the day, discuss the situation with the service

advisor and list the items in order of priority. At many autho-

rized dealers, you may obtain a rental vehicle at a minimal

daily charge. If you need a rental, it is advisable to make

these arrangements when you call for an appointment.

IF YOU NEED ASSISTANCE

The manufacturer and its authorized dealer are vitally inter-

ested in your satisfaction. We want you to be happy with our

products and services.
Warranty service must be done by an authorized dealer. We

strongly recommend that you take the vehicle to an autho-

rized dealer. They know your vehicle the best, and are most

concerned that you get prompt and high quality service. The

manufacturer's authorized dealer have the facilities,

factory-trained technicians, special tools, and the latest infor-

mation to ensure the vehicle is fixed correctly and in a timely

manner.

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586 CUSTOMER ASSISTANCE

This is why you should always talk to an authorized dealer

service manager first. Most matters can be resolved with this

process.
• If for some reason you are still not satisfied, talk to the

general manager or owner of the authorized dealer. They

want to know if you need assistance.

• If an authorized dealer is unable to resolve the concern,

you may contact the manufacturer's customer center.

Any communication to the manufacturer's customer center

should include the following information:
• Owner's name and address
• Owner's telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage

FCA US LLC Customer Center

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636

FCA Canada Inc. Customer Center

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French

In Mexico Contact

Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568

Puerto Rico And U.S. Virgin Islands

FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345

CUSTOMER ASSISTANCE

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Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)

To assist customers who have hearing difficulties, the manu-

facturer has installed special TDD (Telecommunication

Devices for the Deaf) equipment at its customer center. Any

hearing or speech impaired customer, who has access to a

TDD or a conventional teletypewriter (TTY) in the United

States, can communicate with the manufacturer by dialing

1-800-380-CHRY.
Canadian residents with hearing difficulties that require

assistance can use the special needs relay service offered by

Bell Canada. For TTY teletypewriter users, dial 711 and for

Voice callers, dial 1-800-855-0511 to connect with a Bell Relay

Service operator.

Service Contract

You may have purchased a service contract for a vehicle to

help protect you from the high cost of unexpected repairs

after the manufacturer's New Vehicle Limited Warranty

expires. The manufacturer stands behind only the manufac-

turer's service contracts. If you purchased a manufacturer's

service contract, you will receive Plan Provisions and an

Owner Identification Card in the mail within three weeks of

the vehicle delivery date. If you have any questions about the

service contract, call the manufacturer's Service Contract

National Customer Hotline at 1-800-521-9922 (Canadian resi-

dents, call (800) 465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service contract

that is not the manufacturer's service contract. It is not

responsible for any service contract other than the manufac-

turer's service contract. If you purchased a service contract

that is not a manufacturer's service contract, and you require

service after the manufacturer's New Vehicle Limited

Warranty expires, please refer to the contract documents,

and contact the person listed in those documents.
We appreciate that you have made a major investment when

you purchased the vehicle. An authorized dealer has also

made a major investment in facilities, tools, and training to

assure that you are absolutely delighted with the ownership

experience. You will be pleased with their sincere efforts to

resolve any warranty issues or related concerns.

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