Nissan Quest E52. Instruction — part 92

NORMAL OPERATING CONDITION

AV-247

< SYMPTOM DIAGNOSIS >

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Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.

NOTE:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

RELATED TO DVD

Symptom

Cause and Counter measure

Cannot play

Check if the CD was inserted correctly.

Check if the CD is scratched or dirty.

Check if there is condensation inside the player, and if there is, wait until the condensation is gone
(about 1 hour) before using the player.

If there is a temperature increase error, the player will play correctly after it returns to the normal
temperature.

If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music
CD files (CD-DA data) will be played.

Files with extensions other than “.MP3 (.mp3)” or “.WMA (.wma)” cannot be played. In addition,
the character codes and number of characters for folder names and file names should be in com-
pliance with the specifications.

Check if the disc or the file is generated in an irregular format, This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.

Check if the finalization process, such as session close and disc close, is done for the disc.

Check if the CD is protected by copyright.

Disks recorded in live file system format are not supported. (For Microsoft Windows

Vista, check

the settings.)

Poor sound quality

Check if the CD is scratched or dirty.

It takes a relatively long time before
the music starts playing.

If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
time may be required before the music starts playing.

Music cuts off or skips

The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width might not match the specifications. Try using the slowest writing speed.

Skipping with high bit rate files

Skipping may occur with large quantities if data such as for high bit rate data.

Move immediately to the next song
when playing

When a non-MP3/WMA file has been given an extension of “.MP3 (.mp3)” or “.WMA (.wma)”
when play is prohibited by copyright protection, the player will skip to the next song.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.

Poor reception only from a certain
radio broadcast station.

Check incoming radio wave signal strength of applicable broadcast station.

Buzz/rattle sound from speaker

The majority of rattle sounds are not indicative of an issue with the speaker, usually something
nearby the speaker is causing the rattle.

Symptom

Possible cause

Possible solution

Not working as operated

Some operations may be rejected or may not function
as intended because of the manufacturer's intent, de-
pending on DVD.

This is not a malfunction.

Operation not accepted

If a requested operation is prohibited, then a message
is displayed on the screen. (Message display depends
on DVD.)

This is not a malfunction.

AV-248

< SYMPTOM DIAGNOSIS >

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NORMAL OPERATING CONDITION

RELATED TO HANDS-FREE PHONE

DVD can not be played

Check that the DVD is inserted in the right place.

Upturn the DVD (facing the title upward).

Check that there is no condensation inside the player.

Wait until the condensation evaporates (approx-
imately one hour).

DVD menu is displayed.

Select item to touch “ENTER”.

Insertion of a DVD with a different region code.

DVDs with a different region code can not be
played. Check DVD.

Some DVD softwares may not be played because not
all DVD softwares fully comply in the standard.

This is not a malfunction.

Interruption during play-
back or flicker in the dis-
play

Check that the DVD has no scratches and dirt.

Errors may not be corrected depending on the
size of scratches.

Wipe and clean the dirt on the disc.

Subtitles not shown

Subtitle setting is OFF.

Set subtitle.

Subtitle is not included in the software.

Check DVD.

Not played in set language

If a language is not included in the DVD, then the DVD
is played in a recommended language.

Check DVD.

Not played with set subtitle

If a set subtitle is not included in the DVD, then the
DVD is played with a recommended subtitle.

Check DVD.

Angle unchangeable

Plural angles are not recorded in the software.

Check if the DVD is multi

−

angle capable.

Unusual screen display

Display mode to the output aspect ratio for the DVD
software is inappropriate.

Switch to the appropriate display mode.

Distortion in picture

In the process of fast

−

forward or fast

−

reverse.

This is not a malfunction.

Low sound quality

Check that the DVD has no scratches and dirt.

Wipe and clean the dirt on the disc.

Subtitle and language not
selectable (not played with
set subtitle or in set lan-
guage)

The DVD is not multilanguage

−

capable.

The inclusion of the number of languages de-
pends on DVD. Languages may be selectable on
the Menu screen. Check DVD.

The DVD has a priority language or setting.

If the DVD has a priority language or settings,
then settings changed with this device are not re-
flected.

Playback time is indicated,
but no sound comes out.

Playback of Mix mode Truck 1. (Mix mode: Format in-
cluding Truck 1 with data other than music and Trucks
from Truck 2 with music data.)

Play music data included in trucks from Truck 2.

Symptom

Possible cause

Possible solution

Symptom

Cause and Counter measure

Does not recognize cellular phone connection. (No connection is
displayed on the display at the guide.)

Some Bluetooth

enabled cellular phones may not be recognized

by the in-vehicle phone module. Refer to “RELATED TO HANDS-
FREE PHONE (Check Compatibility)” of MULTI AV SYSTEM
SYMPTOM.

Cannot use hands-free phone

Customer will not be able to use a hands-free phone under the fol-
lowing conditions.
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio

waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.

• The cellular phone is locked to prevent it from being dialed.
NOTE:

While a cellular phone is connected through the Bluetooth

wire-

less connection, the battery power of the cellular phone may dis-

charge quicker than usual. The Bluetooth

Hands-Free Phone

System cannot charge cellular phones.

NORMAL OPERATING CONDITION

AV-249

< SYMPTOM DIAGNOSIS >

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The other party's voice cannot be heard by hands-free phone.

When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person's voice during a
call.

Poor sound quality

Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.

Symptom

Cause and Counter measure

AV-250

< REMOVAL AND INSTALLATION >

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AV CONTROL UNIT

REMOVAL AND INSTALLATION

AV CONTROL UNIT

Removal and Installation

INFOID:0000000009652085

REMOVAL

CAUTION:

• Before replacing AV control unit, perform “Read/Write Configuration” to save or print current vehicle

specification. For details, refer to

AV-199, "Work Procedure"

• Remove battery terminal and AV control unit after a lapse of 30 seconds or more after turning the

ignition switch OFF.

NOTE:
After the ignition switch is turned OFF, the AV control unit continues operating for approximately 30 seconds.
Therefore, data corruption may occur if battery voltage is cut off within 30 seconds.
1.

Remove disk eject switch. Refer to

AV-258, "Removal and Installation"

Remove two harness clips mounted to the bracket.

Remove four mounting screws and pull the AV control unit together with the brackets.

Disconnect connectors to remove AV control unit and bracket from the vehicle as a single unit.

Remove bracket screws to remove AV control unit.

INSTALLATION

Note the following, and install in the reverse order of removal.

CAUTION:

Be sure to perform “Read/Write Configuration” when replacing AV control unit. For details, refer to

AV-

200, "Work Procedure"