Nissan Rogue. Instruction — part 49
AV-188
< SYMPTOM DIAGNOSIS >
[NAVIGATION WITHOUT BOSE]
MULTI AV SYSTEM
Check Compatibility
1. Make sure the customer’s Bluetooth
®
related concern is understood.
2. Verify the customer’s concern.
NOTE:
The customer’s phone may be required, depending upon their concern.
3. Write down the customer’s phone brand, model and service provider.
NOTE:
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:
Stop diagnosis here. The customer needs to obtain a Bluetooth
®
phone that is on the approved list before
any further action.
c.
If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table:
RELATED TO NAVIGATION
Symptoms
Check items
Probable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).
Repeat the registration of cellular phone.
Malfunction in AV control unit.
Replace AV control unit. Refer to
Hands-free phone cannot be established.
• Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per-
formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone.
Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion.
Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
.
The system cannot be operated.
• The voice recognition can be controlled.
• Steering switch’s
,
, and
switch works, but
does not work.
Steering switch malfunction.
Replace steering switch. Refer to
Steering
switch’s , , ,
and
switches do not work.
Steering switch signal circuit malfunction.
Refer to
.
All steering switches do not work.
Steering switch ground circuit malfunction.
Refer to
.
AV
MULTI AV SYSTEM
AV-189
< SYMPTOM DIAGNOSIS >
[NAVIGATION WITHOUT BOSE]
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RELATED TO AROUND VIEW MONITOR
Symptoms
Check items
Probable malfunction location
Navigation system is inoperative.
Navigation malfunction.
• Malfunction in SD card.
• Malfunction in AV control unit.
Refer to
Steering switches malfunction.
Steering switch signal circuit malfunction.
Refer to
.
Voice activated control malfunction.
Microphone signal circuit malfunction.
Refer to
.
Steering switch signal circuit malfunction.
Refer to
.
Symptoms
Check items
Probable malfunction location
Display does not switch to camera
image when CAMERA switch is
pressed or selector lever is in R (re-
verse).
Around view monitor control unit mal-
function.
Around view monitor control unit power supply and
ground circuits malfunction.
Refer to
AV-172, "AROUND VIEW MONITOR CON-
TROL UNIT : Diagnosis Procedure"
Camera image signal circuit (output)
malfunction.
Camera image signal circuit (output) malfunction be-
tween around view monitor control unit and display
unit.
Refer to
.
Display switches to camera image
when CAMERA switch is pressed or
selector lever is in R (reverse), but
all views are not displayed.
Camera image signal circuit (input) mal-
function.
Camera image signal circuit (input) malfunction be-
tween camera and around view monitor control unit.
Refer to:
•
(front camera).
•
(rear camera).
•
(side camera LH).
•
(side camera RH).
Camera image is rolling.
Camera image signal circuit (output)
malfunction.
Camera image signal circuit (output) malfunction be-
tween around view monitor control unit and display
unit.
Refer to
.
Display does not switch to rear view
monitor even when selector lever is
in R (reverse).
Reverse signal circuit malfunction.
Reverse signal circuit between BCM and around view
monitor control unit.
Refer to
.
Predicted course line display in front
view and rear view is malfunction-
ing.
Steering angle sensor malfunction.
Predicted course line center position is malfunction-
ing.
Refer to
AV-135, "PREDICTED COURSE LINE CEN-
TER POSITION ADJUSTMENT : Work Procedure"
.
Front view and front of birds-eye
view is not displayed.
• Front camera malfunction.
• Front camera image signal circuit mal-
function.
• Front camera power supply and ground circuits
malfunction.
• Front camera image signal circuit malfunction be-
tween front camera and around view monitor con-
trol unit.
Refer to
.
Rear view and rear of birds-eye
view is not displayed.
• Rear view camera malfunction.
• Rear view camera image signal circuit
malfunction.
• Rear view camera power supply and ground cir-
cuits malfunction.
• Rear view camera image signal circuit malfunction
between rear view camera and around view moni-
tor control unit.
Refer to
.
Driver side of birds-eye view is not
displayed.
• Side camera LH malfunction.
• Side camera LH image signal circuit
malfunction.
• Side camera LH power supply and ground circuits
malfunction.
• Side camera LH image signal circuit malfunction
between side camera LH and around view monitor
control unit.
Refer to
.
AV-190
< SYMPTOM DIAGNOSIS >
[NAVIGATION WITHOUT BOSE]
MULTI AV SYSTEM
Front-side and passenger side of
birds-eye view is not displayed.
• Side camera RH malfunction.
• Side camera RH image signal circuit
malfunction.
• Side camera RH power supply and ground circuits
malfunction.
• Side camera RH image signal circuit malfunction
between side camera RH and around view monitor
control unit.
Selector lever is in a position other
than R (reverse) and front, rear,
front-side and Birds-Eye views are
displayed even as vehicle speed in-
creases.
Vehicle speed signal malfunction.
Vehicle speed signal malfunction between ABS actu-
ator and electric unit (control unit) and around view
monitor control unit.
Refer to
Symptoms
Check items
Probable malfunction location
AV
NORMAL OPERATING CONDITION
AV-191
< SYMPTOM DIAGNOSIS >
[NAVIGATION WITHOUT BOSE]
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NORMAL OPERATING CONDITION
Description
INFOID:0000000011276881
RELATED TO NOISE
The majority of the audio concerns are the result of outside causes (bad CD, electromagnetic interference,
etc.).
The following noise results from variations in field strength, such as fading noise and multi-path noise, or
external noise from trains and other sources. It is not a malfunction:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-
tains or buildings blocking the signal.
• Multi-path noise: This noise results from the waves sent directly from the broadcast station arriving at the
antenna at a different time from the waves which reflect off mountains or buildings.
The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.
Type of Noise and Possible Cause
RELATED TO HANDS-FREE PHONE
Occurrence condition
Possible cause
Occurs only when engine is ON.
A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.
• Ignition components
The occurrence of the noise is linked with the operation of the fuel pump.
• Fuel pump condenser
Noise only occurs when various
electrical components are oper-
ating.
A cracking or snapping sound occurs with the op-
eration of various switches.
• Relay malfunction, AV control unit malfunc-
tion
The noise occurs when various motors are operat-
ing.
• Motor case ground
• Motor
The noise occurs constantly, not just under certain conditions.
• Rear defogger coil malfunction
• Open circuit in printed heater
• Poor ground of antenna feeder line
A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively.
• Ground wire of body parts
• Ground due to improper part installation
• Wiring connections or a short circuit
Symptom
Cause and Counter measure
Does not recognize cellular phone connection (No connection is
displayed on the display at the guide).
Some Bluetooth
®
enabled cellular phones may not be recognized
by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in
Cannot use hands-free phone.
Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio
waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.
• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth
®
wire-
less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth
®
Hands-Free Phone
System cannot charge cellular phones.
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