Nissan Note E12. Instruction — part 43
AV-164
< DTC/CIRCUIT DIAGNOSIS >
[NAVIGATION]
USB CONNECTOR
USB CONNECTOR
Diagnosis Procedure
INFOID:0000000009460303
Regarding Wiring Diagram information, refer to
.
1.
CHECK USB INTERFACE HARNESS CONTINUITY
1. Turn ignition switch OFF.
2. Disconnect AV control unit connector M76 and USB interface connector M72.
3. Check continuity between AV control unit connector M76 and USB interface connector M72.
4. Check continuity between AV control unit connector M76 and ground.
Is the inspection result normal?
YES
>> Replace the USB interface. Refer to
AV-181, "Removal and Installation"
.
NO
>> Repair or replace harness or connectors.
AV control unit
USB interface
Continuity
Connector
Terminal
Connector
Terminal
M76
53
M72
4
Yes
54
1
55
2
56
3
57
5
AV control unit
—
Continuity
Connector
Terminal
M76
53
Ground
No
55
AV
AUXILIARY INPUT JACK
AV-165
< DTC/CIRCUIT DIAGNOSIS >
[NAVIGATION]
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AUXILIARY INPUT JACK
Diagnosis Procedure
INFOID:0000000009460304
Regarding Wiring Diagram information, refer to
.
1.
CHECK AUX JACK HARNESS CONTINUITY
1. Turn ignition switch OFF.
2. Disconnect AV control unit connector M71 and AUX jack connector M23.
3. Check continuity between AV control unit connector M71 and AUX jack connector M23.
4. Check continuity between AV control unit connector M71 and ground.
Is the inspection result normal?
YES
>> Replace the AUX jack. Refer to
AV-182, "Removal and Installation"
NO
>> Repair or replace harness or connectors.
AV control unit
AUX jack
Continuity
Connector
Terminal
Connector
Terminal
M71
30
M23
1
Yes
31
3
32
4
AV control unit
—
Continuity
Connector
Terminal
M71
30
Ground
No
32
AV-166
< SYMPTOM DIAGNOSIS >
[NAVIGATION]
MULTI AV SYSTEM
SYMPTOM DIAGNOSIS
MULTI AV SYSTEM
Symptom Table
INFOID:0000000009460305
RELATED TO AUDIO
Symptoms
Check items
Probable malfunction location
The disk cannot be removed.
AV control unit
Malfunction in AV control unit.
Refer to
No sound comes out or the level of the
sound is low.
No sound from all speakers.
• Speaker circuit shorted to ground.
.
• AV control unit power supply and ground
circuits malfunction.
Refer to
Only a certain speaker (front door speaker
LH, front door speaker RH, rear door
speaker LH, rear door speaker RH) does
not output sound.
• Poor connector connection of speaker.
• Sound signal circuit malfunction between
AV control unit and speaker.
Refer to:
-
(front
door speaker).
-
(rear
door speaker).
• Malfunction in speaker.
Refer to:
-
AV-179, "Removal and Installation"
door speaker).
-
AV-180, "Removal and Installation"
(rear
door speaker).
• Malfunction in AV control unit.
Noise is mixed with audio.
Noise comes out from all speakers.
Malfunction in AV control unit.
Refer to
Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH, rear door speaker LH, rear door
speaker RH).
• Poor connector connection of speaker.
• Sound signal circuit malfunction between
AV control unit and speaker.
Refer to:
-
(front
door speaker).
-
(rear
door speaker).
• Malfunction in speaker.
• Poor Installation of speaker (e.g. back-
lash and looseness).
Refer to:
-
AV-179, "Removal and Installation"
door speaker).
-
AV-180, "Removal and Installation"
(rear
door speaker).
• Malfunction in AV control unit.
Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad
roads)
Poor connector connection of antenna or
antenna feeder.
Refer to
.
AV
MULTI AV SYSTEM
AV-167
< SYMPTOM DIAGNOSIS >
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RELATED TO HANDS-FREE PHONE
• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with
the vehicle.
• It is possible that a malfunction is occurring due to a version change of the phone even though the phone is
a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and
check that it operates normally. It is important to determine whether the cause of the malfunction is the vehi-
cle or the cellular phone.
Check Compatibility
1. Make sure the customer’s Bluetooth
®
related concern is understood.
2. Verify the customer’s concern.
NOTE:
The customer’s phone may be required, depending upon their concern.
3. Write down the customer’s phone brand, model and service provider.
NOTE:
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:
Stop diagnosis here. The customer needs to obtain a Bluetooth
®
phone that is on the approved list before
any further action.
c. If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
No radio reception or poor reception.
• Other audio sounds are normal.
• Any radio station cannot be received or
poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).
• Antenna amp. ON signal circuit malfunc-
tion.
Refer to
.
• Poor connector connection of antenna or
antenna feeder.
Refer to
.
Buzz/rattle sound from speaker
The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.
Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.
Symptoms
Check items
Probable malfunction location
Symptoms
Check items
Probable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).
Repeat the registration of cellular phone.
Malfunction in AV control unit.
Replace AV control unit. Refer to
.
Hands-free phone cannot be established.
• Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per-
formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone.
Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion.
Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
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