Nissan Maxima. Instruction — part 205
AV-640
< SYMPTOM DIAGNOSIS >
[COLOR DISPLAY - W/BOSE & NAVI]
MULTI AV SYSTEM SYMPTOMS
RELATED TO USB
NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.
Trouble Diagnosis Chart by Symptom
iPod
®
is a trademark of Apple inc., registered in the U.S. and other countries.
RELATED TO DVD MODE
RELATED TO STEERING SWITCH
Trouble Diagnosis Chart by Symptom
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
No radio reception or poor reception.
• Other audio sounds are normal.
• Any radio station cannot be received or
poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).
• Antenna amp. ON signal circuit malfunc-
• Poor connector connection of antenna or
Buzz/rattle sound from speaker
The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.
Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.
Symptoms
Check items
Probable malfunction location
Symptoms
Check items
Possible malfunction location / Action to take
iPod
®
or USB memory can not
be recognized.
—
• USB harness malfunction.
• USB connector malfunction.
Symptoms
Check items
Probable malfunction location
The DVD cannot be removed.
—
Disk eject signal circuit malfunction between AV control
unit and preset switch.
Refer to
DVD image is not displayed.
—
Perform CONSULT self-diagnosis. Refer to
. When detecting no
malfunction in those components, the following items are
a possible cause.
• Composite image signal circuits malfunction.
Refer to
Audio sound is not heard.
No sound from all speakers.
Perform CONSULT self-diagnosis.
Refer to
AV-536, "CONSULT Function (MULTI AV)"
Sound is heard only from specific places.
Perform CONSULT self-diagnosis.
Refer to
AV-536, "CONSULT Function (MULTI AV)"
Symptoms
Probable malfunction location
None of the steering switch operations work.
Steering switch ground circuit malfunction.
Refer to
.
Only specified switch cannot be operated.
Steering switch malfunction.
Steering switch's “SOURCE”, “MENU UP”, “MENU
DOWN”,“
”, “ENTER”switches do not work.
Steering switch signal A circuit malfunction.
Refer to
.
Steering switch's “
”, “VOL UP”, “VOL DOWN”, “
”
switches do not work.
Steering switch signal B circuit malfunction.
Refer to
.
AV
MULTI AV SYSTEM SYMPTOMS
AV-641
< SYMPTOM DIAGNOSIS >
[COLOR DISPLAY - W/BOSE & NAVI]
C
D
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F
G
H
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J
K
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B
A
O
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Trouble diagnosis chart by symptom
Symptoms
Check items
Probable malfunction location
No voice sound is heard when
AUX mode is selected.
Voice sound is heard when other modes
are selected.
AUX sound signal circuit.
Image is not displayed when
AUX mode is selected.
DVD image is displayed.
AUX image signal circuit malfunction.
Refer to
.
DVD image is not displayed.
Composite image signal circuit malfunction.
Refer to
.
AV-642
< SYMPTOM DIAGNOSIS >
[COLOR DISPLAY - W/BOSE & NAVI]
NORMAL OPERATING CONDITION
NORMAL OPERATING CONDITION
Description
INFOID:0000000009471524
NOTE:
For Navigation system operation information, refer to Navigation system Owner's Instruction.
BASIC OPERATIONS
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.
RELATED TO HANDS-FREE PHONE
Symptom
Possible cause
Possible solution
No image is displayed.
The brightness is at the lowest setting.
Adjust the brightness of the display.
The systems in the video mode.
Press “DISC-AUX” to change the mode.
The display is turned off.
Press “
-” to turn on the display.
The interior of the vehicle becomes the a little less
than 80
°C (176°F) or high temperature, and the pro-
tection of the display acts, and a display is turned off.
Wait until the interior of the vehicle has
cooled down.
Screen not clear.
Contrast setting is not appropriate.
Adjust the contrast of the display.
No voice guidance is available. Or
The volume is too high or too low.
The volume is not set correctly, or it is turned off.
Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray).
This is not a malfunction.
No map is displayed on the screen. A screen other than map screen is displayed.
Press “MAP”.
The screen is too dim. The move-
ment is slow.
The temperature in the interior of the vehicle is high.
Wait until the interior of the vehicle has
cooled down.
Some pixels in the display are dark-
er or brighter than others.
This condition is an inherent characteristic of liquid
crystal displays.
This is not a malfunction.
Some menu items cannot be se-
lected.
Some menu items become unavailable while the ve-
hicle is driven.
Park the vehicle in a safe location, and
then operate the navigation system.
Symptom
Cause and Counter measure
Does not recognize cellular phone connection (No connection is
displayed on the display at the guide).
Some Bluetooth
®
enabled cellular phones may not be recognized
by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in
.
Cannot use hands-free phone.
Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio
waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.
• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth
®
wire-
less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth
®
Hands-Free Phone
System cannot charge cellular phones.
The other party’s voice cannot be heard by hands-free phone.
When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person’s voice during a
call.
Poor sound quality.
Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.
AV
NORMAL OPERATING CONDITION
AV-643
< SYMPTOM DIAGNOSIS >
[COLOR DISPLAY - W/BOSE & NAVI]
C
D
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F
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RELATED TO VOICE RECOGNITION
Related to Basic Operation
Related to Item Choice
The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem
is resolved.
Related to Telephone
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try
the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is
resolved.
Symptom
Possible cause
Possible solution
The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly
The interior of the vehicle is too noisy.
Close the windows or have other occupants quiet.
The volume of your voice is too low.
Speak louder.
The volume if your voice is too loud.
Speak softer.
Your pronunciation is unclear.
Speak clearly.
You are speaking before the voice recognition is ready
Press and release “
” switch on the steering
switch, and speak a command after the tone
sounds.
8 seconds or more have passed after you pressed and
released “
” switch on the steering switch.
Make sure to speak a command within 8 seconds
after you press and release “
” switch on the
steering switch.
Only a limited range of voice commands is usable for
each screen.
Use a correct voice command appropriate for the
current screen.
The fan of the air conditioner is too loud.
Lower the fan speed as necessary as voice com-
mands can be recognized more easily.
Symptom/ error message
Solution
Displays “COMMAND NOT REC-
OGNIZED” or the system fails to in-
terpret the command correctly.
1. Ensure that the command format is valid.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise
level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then command should be tried with these
in place.
The system consistently selects
the wrong voicetag
1. Ensure that the voicetag requested matches what was originally stored. This can be confirmed
by giving the “Addressbook” Directory or Phone Directory command.
2. Replace one of the voicetags being confused with a different voicetag.
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