LEXUS ES 350 (2019 year). Manual — part 23

358

7-2. Steps to take in an emergency

If a warning message is dis-
played

The multi-information display
shows warnings of system malfunc-
tions, incorrectly performed opera-
tions, and messages that indicate a
need for maintenance. When a
message is shown, perform the cor-
rection procedure appropriate to
the message.

Except F SPORT models:

Master warning light

The master warning light also comes on
or flashes in order to indicate that a mes-
sage is currently being displayed on the
multi-information display.

Multi-information display

Follow the instructions of the message
on the multi-information display.
If any of the warning messages are
shown again after the appropriate
actions have been performed, contact
your Lexus dealer.

F SPORT models (main meter in
center position):

Master warning light

The master warning light also comes on
or flashes in order to indicate that a mes-
sage is currently being displayed on the
multi-information display.

Multi-information display

Follow the instructions of the message
on the multi-information display.
If any of the warning messages are
shown again after the appropriate
actions have been performed, contact
your Lexus dealer.

359

7-2. Steps to take in an emergency

hen tro

ises

The master warning light and warning buzzers operate as follows depending on
the content of the message. If a message indicates the need for inspection by a
dealer, have the vehicle inspected by your Lexus dealer immediately.

F SPORT models (main meter
moved to the right):

Master warning light

The master warning light also comes on
or flashes in order to indicate that a mes-
sage is currently being displayed on the
multi-information display.

Multi-information display

Follow the instructions of the message
on the multi-information display.
If any of the warning messages are
shown again after the appropriate
actions have been performed, contact
your Lexus dealer.

Messages and warnings

Warning buzzer

Warning

Comes on

Sounds

Indicates an important situation, such as when a sys-
tem related to driving is malfunctioning or that dan-
ger may result if the correction procedure is not
performed

Flashes

Sounds

Indicates a situation, such as when damage to the
vehicle or danger may result

360

7-2. Steps to take in an emergency

: A buzzer sounds the first time a message is shown on the multi-information display.

 In some situations, the master warning light and warning buzzer may not oper-

ate as specified. In this case, follow the instructions displayed in the warning
message.

 If a warning light comes on or flashes at the same time that a warning message is

displayed, take corrective action according to the warning light. (

P.348)

■

Warning messages

The warning messages explained below

may differ from the actual messages

according to operation conditions and vehi-

cle specifications.

■

Warning buzzer

In some cases, the buzzer may not be heard

due to being in a noisy location or audio

sound.

■

If “Engine Oil Level Low Add or

Replace” is displayed

The engine oil level is low. Check the level

of the engine oil, and add if necessary.
This message may appear if the vehicle is

stopped on a slope. Move the vehicle to a

level surface and check to see if the mes-

sage disappears.

■

If “Engine Stopped Steering Power

Low” is displayed

This message is displayed if the engine is

stopped while driving.
When steering wheel operations are

heavier than usual, grip the steering wheel

firmly and operate it using more force than

usual.

■

If “Auto Power Off to Conserve Battery”

is displayed

Power was turned off due to the automatic

power off function. Next time when starting

the engine, increase the engine speed

slightly and maintain that level for approxi-

mately 5 minutes to recharge the battery.

■

If “High Power Consumption Power to

Climate Temporarily Limited” is dis-

played

Turn off unnecessary electronic equipment

to reduce power consumption.
Please wait until the power supply returns to

normal.

■

If “Headlight System Uninitialized Visit

Your Dealer” is displayed

The following systems may be malfunction-

ing. Have the vehicle inspected by your

Lexus dealer immediately.

●

The LED headlight system

●

AFS (Adaptive Front-lighting System)

●

The automatic headlight leveling system

(if equipped)

●

Automatic High Beam

■

If “Radar Cruise Control Unavailable

See Owner’s Manual” is displayed

The dynamic radar cruise control with full-

Comes on

Does not sound

Indicates a condition, such as malfunction of electri-
cal components, their condition, or indicates the
need for maintenance

Flashes

Does not sound

Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly

Warning buzzer

Warning

361

7-2. Steps to take in an emergency

hen tro

ises

speed range system is suspended tempo-

rarily or until the problem shown in the mes-

sage is resolved. (causes and coping

methods:

P.167)

■

If “Radar Cruise Control Unavailable” is

displayed

The dynamic radar cruise control with full-

speed range system cannot be used tempo-

rarily. Use the system when it becomes

available again.

■

If “Front Camera Unavailable” is dis-

played

The following systems may be suspended

until the problem shown in the message is

resolved. (

P.167, 3 54)

●

PCS (Pre-Collision System)

●

LTA (Lane Tracing Assist)

●

Automatic High Beam

●

RSA (Road Sign Assist) (if equipped)

●

Dynamic radar cruise control with full-

speed range

■

If “Maintenance Required Soon” is dis-

played

Indicates that all maintenance according to

the driven distance on the maintenance
schedule

should be performed soon.

Comes on approximately 4500 miles

(7200 km) after the message has been

reset. If necessary, perform maintenance.

Please reset the message after the mainte-

nance is performed. (

P.301)

: Refer to the separate “Scheduled Main-

tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.

■

If “Maintenance Required Visit Your

Dealer” is displayed

Indicates that all maintenance is required to

correspond to the driven distance on the
maintenance schedule

Comes on approximately 5000 miles

(8000 km) after the message has been

reset. (The indicator will not work properly

unless the message has been reset.) Per-

form the necessary maintenance. Please

reset the message after the maintenance is

performed. (

P.301)

: Refer to the separate “Scheduled Main-

tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.

■

If “Oil Maintenance Required Soon” is

displayed

Indicates that the engine oil should be

scheduled to be changed.
Check the engine oil and change it if neces-

sary. After changing the engine oil, make

sure to reset the message. (

P.312)

■

If “Oil Maintenance Required” is dis-

played

Indicates that the engine oil should be

changed.
Check and change the engine oil, and oil fil-

ter by your Lexus dealer. After changing the

engine oil, make sure to reset the message.

(

P.312)

■

If a message that indicates the need for

visiting your Lexus dealer is displayed

The system or part shown on the multi-

information display is malfunctioning. Have

the vehicle inspected by your Lexus dealer

immediately.

■

If a message that indicates the need for

referring to Owner’s Manual is dis-

played

●

If any of the following messages are

shown on the multi-information display,

follow the instructions.

• “Engine Coolant Temp High” (

P.377)

●

If any of the following messages are

shown on the multi-information display, it

may indicate a malfunction. Have the

vehicle inspected by your Lexus dealer

immediately.

• “Access System with Elec. Key Malfunc-

tion”

●

If any of the following messages are

shown on the multi-information display, it

may indicate a malfunction. Immediately

stop the vehicle and contact your Lexus

dealer.

• “Braking Power Low”

• “Charging System Malfunction”

• “Oil Pressure Low”

362

7-2. Steps to take in an emergency

 Stop the vehicle in a safe place on a

hard, flat surface.

 Set the parking brake.
 Shift the shift lever to P.
 Stop the engine.
 Turn on the emergency flashers.

(

P.340)

NOTICE

■

If “High Power Consumption Power

to Climate Temporarily Limited” is

displayed frequently

There is a possible malfunction relating

to the charging system or the battery

may be deteriorating. Have the vehicle

inspected by your Lexus dealer.

If you have a flat tire

Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires:

P.316

WARNING

■

If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat

tire can damage the tire and the wheel

beyond repair, which could result in an

accident.

Before jacking up the vehicle

363

7-2. Steps to take in an emergency

hen tro

ises

Wheel nut wrench

Wheel lock key

(if equipped)

Jack

Jack handle

Spare tire

Towing eyelet (if equipped)

: Documentation relating to the wheel lock key, such as the registration and I.D. card, is

inside the glove box.

Location of the spare tire, jack and tools

A
B
C
D

E
F

WARNING

■

Using the tire jack

Observe the following precautions.

Improper use of the tire jack may cause

the vehicle to suddenly fall off the jack,

leading to death or serious injury.

●

Do not use the tire jack for any pur-

pose other than replacing tires or

installing and removing tire chains.

●

Only use the tire jack that comes with

this vehicle for replacing a flat tire.

Do not use it on other vehicles, and do

not use other tire jacks for replacing

tires on this vehicle.

●

Put the jack properly in its jack point.

●

Do not put any part of your body under

the vehicle while it is supported by the

jack.

364

7-2. Steps to take in an emergency

When replacing tires on a vehicle with
wheel lock nuts, use the following pro-
cedures to remove and install the
wheel lock nuts. The wheel lock key is
stored in the tray inside the luggage
compartment. Always return the wheel
lock key to its original position after
use, so that it does not get lost.

■

Removal

For ease of removal, the wheel lock nut
should always be the first one loos-
ened.

Place the wheel lock key on top of
the wheel lock nut, turning until the
wheel lock key and wheel lock nut
patterns engage.

Place the wheel nut wrench on the
wheel lock key, and while applying

pressure on the wheel lock key,
loosen the wheel lock nut.

■

Installation

For ease of installation, the wheel lock
nut should always be the last one tight-
ened.

By hand, install a wheel lock nut on
each wheel.

Place the wheel lock key on top of
the wheel lock nut, turning until the
wheel lock key and wheel lock nut
patterns engage.

Place the wheel nut wrench on the
wheel lock key, and while applying
pressure on the wheel lock key,
tighten the wheel lock nut to the
recommended torque.

Open the trunk.

Pull the lever upwards when lifting
the luggage mat up.

WARNING

●

Do not start the engine or drive the

vehicle while the vehicle is supported

by the jack.

●

Do not raise the vehicle while some-

one is inside.

●

When raising the vehicle, do not put an

object on or under the jack.

●

Do not raise the vehicle to a height

greater than that required to replace

the tire.

●

Use a jack stand if it is necessary to get

under the vehicle.

●

When lowering the vehicle, make sure

that there is no-one near the vehicle. If

there are people nearby, warn them

vocally before lowering.

Wheel lock nut (if equipped)

NOTICE

Do not use an impact wrench. Using an

impact wrench may cause permanent

damage to wheel lock nut and wheel lock

key. If in doubt about wheel lock applica-

tion, contact your Lexus dealer.

Taking out the jack

365

7-2. Steps to take in an emergency

hen tro

ises

The lever can be hooked on the
edge of the trunk.

Remove the jack.

Remove the auxiliary box.

Loosen the center fastener that
secures the spare tire.

Chock the tires.

NOTICE

■

To prevent damage to luggage mat

When closing the trunk door, do not

leave the luggage mat lever hooked on

the edge of the trunk.

Taking out the spare tire

WARNING

■

When storing the spare tire

Be careful not to catch fingers or other

body parts between the spare tire and

the body of the vehicle.

Replacing a flat tire

Flat tire

Wheel chock positions

Front left-
hand side

Behind the rear right-hand
side tire

Front right-
hand side

Behind the rear left-hand
side tire

Rear left-hand
side

In front of the front right-
hand side tire

Rear right-
hand side

In front of the front left-
hand side tire

366

7-2. Steps to take in an emergency

Slightly loosen the wheel nuts (one
turn).

Turn the tire jack portion

hand until the notch of the jack is in
contact with the jack point.

The jack point guides are located under

the rocker panel. They indicate the jack

point positions.

Assemble the jack handle.

Raise the vehicle until the tire is
slightly raised off the ground.

Remove all the wheel nuts and the
tire.

When resting the tire on the ground, place

the tire so that the wheel design faces up to

avoid scratching the wheel surface.

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or the

area around the brakes immediately

after the vehicle has been driven.

After the vehicle has been driven the

disc wheels and the area around the

brakes will be extremely hot. Touching

these areas with hands, feet or other

body parts while changing a tire, etc.

may result in burns.

367

7-2. Steps to take in an emergency

hen tro

ises

Remove any dirt or foreign matter
from the wheel contact surface.

If foreign matter is on the wheel contact

surface, the wheel nuts may loosen while

the vehicle is in motion, causing the tire to

come off.

Install the spare tire and loosely
tighten each wheel nut by hand by
approximately the same amount.

Tighten the wheel nuts until the tapered
portion

comes into loose contact with

the disc wheel seat

Lower the vehicle.

Firmly tighten each wheel nut two
or three times in the order shown in
the illustration.

Tightening torque:

WARNING

●

Failure to follow these precautions

could cause the wheel nuts to loosen

and the tire to fall off, resulting in death

or serious injury.

• Never use oil or grease on the wheel

bolts or wheel nuts.

Oil and grease may cause the wheel

nuts to be excessively tightened, lead-

ing to bolt or disc wheel damage. In

addition, the oil or grease can cause

the wheel nuts to loosen and the wheel

may fall off, causing a serious accident.

Remove any oil or grease from the

wheel bolts or wheel nuts.

• Have the wheel nuts tightened with a

torque wrench to 76 ft•lbf (103 N•m,

10.5 kgf•m) as soon as possible after

changing wheels.

• When installing a tire, only use wheel

nuts that have been specifically

designed for that wheel.

• If there are any cracks or deformations

in the bolt screws, nut threads or bolt

holes of the wheel, have the vehicle

inspected by your Lexus dealer.

• Do not attach a heavily damaged

wheel ornament, as it may fly off the

wheel while the vehicle is moving.

Installing the spare tire

368

7-2. Steps to take in an emergency

76 ft•lbf (103 N•m, 10.5 kgf•m)

Stow the flat tire, tire jack and all
tools.

■

The compact spare tire

●

The compact spare tire is identified by the

label “TEMPORARY USE ONLY” on

the tire sidewall.

Use the compact spare tire temporarily,

and only in an emergency.

●

Make sure to check the tire inflation pres-

sure of the compact spare tire. (

P.387)

■

After completing the tire change

The tire pressure warning system must be

reset. (

P.321)

■

When using the compact spare tire

As the compact spare tire is not equipped

with a tire pressure warning valve and trans-

mitter, low inflation pressure of the spare

tire will not be indicated by the tire pressure

warning system. Also, if you replace the

compact spare tire after the tire pressure

warning light comes on, the light remains

on.

■

When the compact spare tire is

equipped

The vehicle becomes lower when driving

with the compact spare tire compared to

when driving with standard tires.

■

If you have a flat front tire on a road cov-

ered with snow or ice

Install the compact spare tire on one of the

rear wheels of the vehicle. Perform the fol-

lowing steps and fit tire chains to the front

tires:

Replace a rear tire with the compact

spare tire.

Replace the flat front tire with the tire

removed from the rear of the vehicle.

Fit tire chains to the front tires.

WARNING

■

When using the compact spare tire

●

Remember that the compact spare tire

provided is specifically designed for

use with your vehicle. Do not use your

compact spare tire on another vehicle.

●

Do not use more than one compact

spare tire simultaneously.

●

Replace the compact spare tire with a

standard tire as soon as possible.

●

Avoid sudden acceleration, abrupt

steering, sudden braking and shifting

operations that cause sudden engine

braking.

■

When the compact spare tire is

attached

The vehicle speed may not be correctly

detected, and the following systems may

not operate correctly:
• ABS & Brake assist
• VSC
• TRAC
• Dynamic radar cruise control with full-

speed range

• PCS (Pre-Collision System)
• EPS
• LTA (Lane Tracing Assist)
• Panoramic view monitor (if equipped)
• Lexus parking assist monitor

(if equipped)

• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
• BSM (Blind spot monitor)

(if equipped)

• Automatic high Beam

369

7-2. Steps to take in an emergency

hen tro

ises

One of the following may be the cause
of the problem:
 The electronic key may not be func-

tioning properly. (

P.373)

 There may not be sufficient fuel in

the vehicle’s tank.
Refuel the vehicle. (

P.161)

 The engine may be flooded.

Try to restart the engine again fol-
lowing correct starting procedures.
(

P.137)

 There may be a malfunction in the

engine immobilizer system.
(

P.54)

 There may be a malfunction in the

steering lock system.

One of the following may be the cause
of the problem:
 The battery may be discharged.

WARNING

■

Speed limit when using the compact

spare tire

Do not drive at speeds in excess of 50

mph (80 km/h) when a compact spare

tire is installed on the vehicle.

The compact spare tire is not designed

for driving at high speeds. Failure to

observe this precaution may lead to an

accident causing death or serious injury.

■

After using the tools and jack

Before driving, make sure all the tools

and jack are securely in place in their

storage location to reduce the possibility

of personal injury during a collision or

sudden braking.

NOTICE

■

Be careful when driving over bumps

with the compact spare tire installed

on the vehicle

The vehicle becomes lower when driving

with the compact spare tire compared to

when driving with standard tires. Be

careful when driving over uneven road

surfaces.

■

Driving with tire chains and the com-

pact spare tire

Do not fit tire chains to the compact

spare tire.

Tire chains may damage the vehicle body

and adversely affect driving perfor-

mance.

■

When replacing the tires

When removing or fitting the wheels,

tires or the tire pressure warning valve

and transmitter, contact your Lexus

dealer as the tire pressure warning valve

and transmitter may be damaged if not

handled correctly.

If the engine will not start

If the engine will not start even
though correct starting procedures
are being followed (

P.137), con-

sider each of the following points:

The engine will not start even
though the starter motor oper-
ates normally.

The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.

370

7-2. Steps to take in an emergency

(

P.374)

 The battery terminal connections

may be loose or corroded.

The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.

One of the following may be the cause
of the problem:
 One or both of the battery terminals

may be disconnected.

 The battery may be discharged.

(

P.374)

 There may be a malfunction in the

steering lock system.

Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.

When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:

Press the parking brake switch to
check that the parking brake is set.
(

P.146)

Parking brake indicator will come on.

Shift the shift lever to P.

Turn the engine switch to ACCES-
SORY mode.

Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.

Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.

The starter motor does not turn
over

The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.

Starting the engine in an emer-
gency

371

7-2. Steps to take in an emergency

hen tro

ises

Remove the cover inside the trunk and
pull the lever.

If you lose your keys

New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.

NOTICE

■

When an electronic key is lost

If the electronic key remains lost, the risk

of vehicle theft increases significantly.

Visit your Lexus dealer immediately with

all remaining electronic keys that were

provided with your vehicle.

If the fuel filler door cannot
be opened

If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.

Opening the fuel filler door

372

7-2. Steps to take in an emergency

■

When the electronic key does not work

properly

●

Make sure that the smart access system

with push-button start has not been deac-

tivated using the Remote Touch or at your

Lexus dealer. If it is off, turn the function

on.

●

Check if battery-saving mode is set. If it is

set, cancel the function. (

P.101)

Use the mechanical key (

P.88) in

order to perform the following opera-
tions:

■

Unlocking the door

Pull the driver’s door handle and
insert the mechanical key.

Unlock the door.

Remove the key, return the handle,
and then pull the handle again.

■

Locking the door

With the door open, push down the
inside lock button.

Close the door.

■

Opening the trunk

Turn the mechanical key clockwise to

If the electronic key does not
operate properly

If communication between the
electronic key and vehicle is inter-
rupted (

P.101) or the electronic

key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.

NOTICE

■

In case of a smart access system with

push-button start malfunction or

LEXUS ES 350 (2019 year). Manual — part 23

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