Chrysler Voyager. Manual — part 370
Symptom:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored:
Anytime the Power Sliding Door is operating in an opening operation.
Set Condition:
The power open operation was not completed within 20 seconds. This may
be caused by very high opening effort. A weak hall effect signal, low motor output or
defective clutch could also set this code.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
MOTOR/CLUTCH ASSEMBLY
TEST
ACTION
APPLICABILITY
1
With the DRBIII
t, record and erase DTC’s.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIII
t, read ACTIVE DTCs.
Does the DRBIII
t display INCOMPLETE POWER OPEN - TIME-OUT?
All
Yes
→ Go To 2
No
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2
Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door of a known good vehicle and notice the effort
needed.
Compare the effort needed on the disabled vehicle.
Does it take more effort to operate the door than it should?
All
Yes
→ Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No
→ Replace the Motor/Clutch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
907
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER OPEN - VOLTAGE BELOW MINIMUM
LEVEL
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - VOLTAGE BELOW MINIMUM LEVEL
When Monitored:
Whenever the power sliding door is performing a power open operation.
Set Condition:
The PSD Module detects that the voltage is below 9.5 volts during the
power open operation.
POSSIBLE CAUSES
DTC PRESENT
MODULE VOLTAGE LOW
BINDING SLIDING DOOR
DRB OPERATING VOLTAGE LOW
POWER SLIDING DOOR MODULE - HIGH RESISTANCE
POWER SLIDING DOOR MOTOR
TEST
ACTION
APPLICABILITY
1
With the DRBIII
t, record and erase DTC’s.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIII
t, read DTCs.
Does the DRBIII
t display INCOMPLETE POWER OPEN - VOLTAGE BELOW
MINIMUM LEVEL?
All
Yes
→ Go To 2
No
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2
Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the track and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Does it take more effort to operate the sliding door than it should?
All
Yes
→ Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 3
908
POWER DOORS - SLIDING
TEST
ACTION
APPLICABILITY
3
NOTE: Test the battery to ensure it is fully charged and in good condition
before proceeding.
Turn the ignition off.
Turn all lights and accessories off.
With the DRBIII
t in 9Sliding Door9 9Monitor Display9 9PCI Bus Info9 read the
9Battery Voltage9 and compare it to the 9PSD Bat Volts Input9.
NOTE: If the difference is greater than 0.5 volts, backprobe the Fused B(+)
at the module to verify.
Does the voltage vary more than 0.5 volts?
All
Yes
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors. Locate and repair the reason for the
voltage drop.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 4
4
Turn the ignition off.
Turn all lights and accessories off.
With the DRBIII
t in 9Sliding Door9 9Monitor Display9 9PCI Bus Info9 read the
9Battery Voltage9 and compare it to the 9PSD Bat Volts Input9.
Operate the power sliding door and observe the voltage difference.
NOTE: If the difference is greater than 1.6 volts, backprobe the Fused B(+)
at the module to verify.
Does the voltage vary more than 1.6 volts when the liftgate is operating??
All
Yes
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors. Locate and repair the reason for the
voltage drop.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 5
5
Turn the ignition off.
Turn all lights and accessories off.
Remove the sliding door trim panel to gain access to the Power Sliding Door Module.
Backprobe voltmeter leads between the Fused B(+) and the Sliding Door Open Driver
circuits in the PSD C1 connector.
Close the sliding door.
Operate the power sliding door in the OPEN position and observe the voltage
difference.
Does the voltage vary more than 0.2 volts when the sliding door is opening?
All
Yes
→ Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 6
6
If there are no possible causes remaining, view repair.
All
Repair
Check the wiring and connections from the module to the motor
for high resistance. If the wiring is okay, replace the Power Sliding
Door Motor assembly.
Perform BODY VERIFICATION TEST - VER 1.
909
POWER DOORS - SLIDING
INCOMPLETE POWER OPEN - VOLTAGE BELOW MINIMUM LEVEL —
Continued
Symptom:
IOD WAKE UP OPEN - PSD
When Monitored and Set Condition:
IOD WAKE UP OPEN - PSD
When Monitored:
Anytime the Body Control Module is awake.
Set Condition:
If the BCM does not sense a signal circuit from the Sliding Door Module
this code will set.
POSSIBLE CAUSES
DTC PRESENT
BODY CONTROL MODULE - IOD WAKE UP OPEN
SLIDING DOOR WAKE UP SIGNAL WIRE OPEN
LIFTGATE MODULE WAKE UP SIGNAL WIRE SHORT TO GROUND
SLIDING DOOR WAKE UP SIGNAL WIRE SHORT TO GROUND
SLIDING DOOR MODULE - IOD WAKE UP OPEN
TEST
ACTION
APPLICABILITY
1
With the DRBIII
t, record and erase DTC’s.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Wait 10 seconds.
With the DRBIII
t, read DTCs.
Does the DRBIII
t display IOD WAKE UP OPEN?
All
Yes
→ Go To 2
No
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition.
Perform BODY VERIFICATION TEST - VER 1.
2
Disconnect the BCM C3 connector.
Measure the voltage between the appropriate Sliding Door Wake Up Signal circuit
and ground.
Is the voltage above 10.0 volts?
All
Yes
→ Replace the Body Control Module.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 3
910
POWER DOORS - SLIDING
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