Lincoln Blackwood (2002 year). Instruction — part 14

Washing non-painted plastic exterior parts

Use Detail Wash (ZC-3–A) for routine cleaning.

If tar or grease spots are present, clean with Extra Strength Tar and
Road Oil Removal (B7A-19520–AA).

Use only approved products to clean plastic parts. These products
are available from your authorized Ford, Lincoln or Mercury dealer.

Washing the exterior lamps

In order to avoid scratching the plastic lamps, do not use dry
paper towels, non-approved chemical solvents or abrasive
cleaners.

Use a soft cloth and a solution of Triple Clean (EOAZ-19526–AA), mixed
properly with water, in order to remove bug residue. If tar or grease
spots are present, clean with Extra Strength Tar and Road Oil Removal
(B7A-19520–AA).

Washing mirrors, mirror housings and reflective surfaces

Do not clean mirrors, mirror housings or reflective surfaces with
abrasive materials or a dry cloth.

Use a soft cloth and Detail Wash (ZC-3–A) mixed with water in order to
clean the mirror housing. Use Glass Cleaner (E4AZ-19C507–AA) in order
to clean the reflective mirror surface.

Use care when removing ice from outside mirrors as you may damage
the reflective surface.

Cleaning the windshield, wiper blades and rear window

If the wiper does not wipe properly, substances on the windshield, rear
window or the wiper blades may be the cause. These may include hot
wax treatments used by commercial car washes, tree sap, or other
organic contamination.

Do not clean the windshield or rear window glass with abrasives,
as they may cause scratches.

Do not use fuel, kerosene, or paint thinner to clean the
windshield, rear window or the wiper blades as damage may
occur.

Clean the outside of the windshield or rear window with a non-abrasive
cleaner such as Ultra Clear Spray Glass Cleaner (E4AZ-19C507–AA),
available from your authorized Ford, Lincoln or Mercury dealer. If after

Maintenance and care

211

cleaning the glass surface, the water sheets from the glass (e.g., does not
bead), then the window is clean.

The windshield, rear window and wiper blades should be cleaned
regularly. Wiper blades can be cleaned with isopropyl (rubbing) alcohol
or windshield washer solution. Be sure to replace wiper blades when
they appear worn or do not function properly.

Cleaning the instrument panel

Clean the instrument panel with a damp cloth, then dry with a dry cloth.

Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of

the air bag system.

Cleaning the instrument cluster lens

Wipe the cluster area with a soft, damp cotton towel. Dry the area with a
clean, dry towel.

Cleaning the inside windows

Use Ultra Clear Spray Glass Cleaner (E4AZ-19C507–AA) for the inside
windows if they become fogged.

To clean, use two lint-free, soft towels, folded into a pad-shape. Mist the
glass completely with cleaner, and use one of the towels to evenly agitate
the surface. Use the other towel to remove the residue.

Cleaning wood-tone trim

Wipe stains with a clean, soft cloth and Ultra Clear Spray Glass Cleaner
(E4AZ-19C507–AA). Dry the area by wiping with a dry, soft, clean cloth.

Cleaning the interior fabric, carpets and cloth seats

Remove dust and loose dirt with a vacuum cleaner. Remove light stains
and soil with Extra Strength Upholstery Cleaner (E8AZ-19523–AA).

Never saturate the seat covers with cleaning solution.

Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardant
abilities of the seat materials.

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212

If grease or tar is present on the material, spot-clean the area first with
Spot and Stain Remover (F3AZ-19521–WA). Follow up by recleaning the
area with Extra Strength Upholstery Cleaner (E8AZ-19523–AA).

Cleaning leather seats (if equipped)

All Ford, Lincoln and Mercury vehicles with leather seating surfaces have
a clear, protective coating over the leather.

To clean the leather seats, simply use a soft cloth with Deluxe Leather
and Vinyl Cleaner (F2AZ-19521–WA). Dry the area with a soft cloth.

It is recommended that you use the Deluxe Leather Care Kit
(F8AZ-19G253–AA), available from your authorized Ford, Lincoln or
Mercury dealer. The mild cleaner and special pad available in the kit
cleans the leather and maintains its natural beauty. For best results,
follow the instructions printed on the cleaner label. Regular cleaning of
your leather upholstery helps maintain its resiliency and color.

Do not use household cleaning products, alcohol solutions,
solvents or cleaners intended for rubber, vinyl and plastics, or
oil/petroleum-based leather conditioners. These products may
cause premature wearing of the clear, protective coating.

Cleaning and maintaining the safety belts

Clean the safety belts with Extra Strength Upholstery Cleaner
(E8AZ-19523–AA), available from your authorized Ford, Lincoln or
Mercury dealer.

Do not use bleach, dye or any other solvent to clean the belts, as
these actions may weaken the belt webbing.

Maintenance and care

213

MOTORCRAFT PART NUMBERS

Component

5.4L (4V) V8 engine

Air filter element

FA-1634

Fuel filter

FG-986B

Oil filter

FL-820-S

PCV valve

EV-233

Battery

BXT-65-650

Spark plugs-platinum*

AWSF-32P

* Refer to Vehicle Emissions Control Information (VECI) decal for spark
plug gap information.

REFILL CAPACITIES

Fluid

Ford Part
Name

Application

Capacity

Brake fluid

High
Performance
DOT 3 Motor
Vehicle Brake
Fluid

All

Fill to line on
reservoir

Engine
Coolant

1

Motorcraft
Premium
Engine Coolant
(green-colored)

VC-4-A (or
CXC-10 in
Canada)

24.1L (25.5 quarts)

Motorcraft
Premium Gold
Engine Coolant
(yellow-colored)

VC-7-A

24.1L (25.5 quarts)

Engine oil
(includes
filter change)

Motorcraft SAE
5W-20 Premium
Synthetic Blend
Motor Oil

All

5.7L (6.0 quarts)

Fuel tank

N/A

All

94.6L (25.0 gallons)

Power
steering fluid

Motorcraft
MERCON

威 ATF

All

Fill to line on
reservoir

Transmission
fluid

2

Motorcraft
MERCON

威

Automatic

15.0L (15.9 quarts)

3

Capacities and specifications

214

Fluid

Ford Part
Name

Application

Capacity

Rear axle

4

Motorcraft SAE
75W-140
Synthetic Rear
Axle Lubricant

All

2.7L (5.5 pints)

5

Windshield
washer fluid

Ultra-Clear
Windshield
Washer
Concentrate

All

4.0L (4.25 quarts)

1

Add the coolant type originally equipped in your vehicle.

2

Ensure the correct automatic transmission fluid is used. Transmission

fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your scheduled maintenance guide to determine
the correct service interval.

Some transmission fluids may be labeled as dual usage, such as
MERCON

威 and MERCON威 V. These dual usage fluids are not to be used

in an automatic transmission that requires use of the MERCON

威 type

fluid. However, these dual usage fluids may be used in transmissions that
require the MERCON

威 V type fluid.

MERCON

威 and MERCON威 V type fluids are not interchangeable.

DO NOT mix MERCON

威 and MERCON威 V. Use of a transmission

fluid that indicates dual usage (MERCON

威 and MERCON威 V) in

an automatic transmission application requiring MERCON

威 may

cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.

3

Indicates only approximate dry-fill capacity. Some applications may vary

based on cooler size and if equipped with an in-tank cooler. The amount
of transmission fluid and fluid level should be set by the indication on
the dipstick’s normal operating range.

4

Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and

is considered lubricated for life. These lubricants do not need to be
checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle lubricant should
be changed any time the rear axle has been submerged in water.

5

Service refill capacity is determined by filling the axle to 6-14 mm

(1/4-9/16 inch) below the bottom of the filler hole with the vehicle on a
level surface.

Capacities and specifications

215

Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118–A, for complete fill of
9.75 inch axles.

LUBRICANT SPECIFICATIONS

Item

Ford part
name

Ford part
number

Ford
specification

Hinges, latches,
striker plates
and rotors, seat
tracks, fuel filler
door hinge and
spring

Multi-Purpose
Grease

DOAZ-19584-AA
or
F5AZ-19G209-AA

ESB-M1C93-B or
ESR-M1C159-A

Lock cylinders

Penetrating and
Lock Lubricant

Motorcraft XL-1

ESB-M2C75-B

Brake fluid

High
Performance
DOT 3 Motor
Vehicle Brake
Fluid

C6AZ-19542-AB

ESA-M6C25-A
and DOT 3

Driveshaft, slip
spline, double
Cardan joint
center ball

Premium Long
Life Grease

XG-1-C or
XG-1-K

ESA-M1C75–B

Engine coolant

Motorcraft
Premium Engine
Coolant
(green-colored)

VC-4-A (US) or
CXC-10
(Canada)

ESE-M97B44-A

Motorcraft
Premium Gold
Engine Coolant
(yellow-colored)

VC-7-A

WSS-M97B51–A1

Engine oil

Motorcraft SAE
5W-20 Premium
Synthetic Blend
Motor Oil

XO-5W-20-QSP

WSS-M2C153-H
with API
Certification
Mark

Capacities and specifications

216

Item

Ford part
name

Ford part
number

Ford
specification

Automatic
transmission

1

Motorcraft
MERCON

威 ATF

XT-2-QDX

MERCON

威

Power steering
fluid

Motorcraft
MERCON

威 ATF

XT-2-QDX

MERCON

威

Rear axle

2

Motorcraft SAE
75W-140 High
Performance
Synthetic Rear
Axle Lube

F1TZ-19580-B

WSL-M2C192-A

Windshield
washer fluid

Ultra-clear
Windshield
Washer
Concentrate

C9AZ-19550-AC

ESR-M17P5-A

1

Ensure the correct automatic transmission fluid is used. Transmission

fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your scheduled maintenance guide to determine
the correct service interval.

Some transmission fluids may be labeled as dual usage, such as
MERCON

威 and MERCON威 V. These dual usage fluids are not to be used

in an automatic transmission that requires use of the MERCON

威 type

fluid. However, these dual usage fluids may be used in transmissions that
require the MERCON

威 V type fluid.

MERCON

威 and MERCON威 V type fluids are not interchangeable.

DO NOT mix MERCON

威 and MERCON威 V. Use of a transmission

fluid that indicates dual usage (MERCON

威 and MERCON威 V) in

an automatic transmission application requiring MERCON

威 may

cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.

2

Add 118 ml (4 oz) of Additive Friction Modifier C8AZ-19B546-A or

equivalent meeting Ford specification EST-M2C118-A for complete refill
of 9.75 inch axles.

Capacities and specifications

217

ENGINE DATA

Engine

5.4L (4V) V8 engine

Cubic inches

330

Required fuel

91 octane

Firing order

1-3-7-2-6-5-4-8

Spark plug gap

1.3-1.4 mm (0.052-0.056 inch)

Ignition system

Coil on plug

Compression ratio

9.5:1

BLACKWOOD DIMENSIONS

Dimension

Body Style

4x2 mm (in)

(1) Overall length

5 613
(221.0)

(2) Overall width
(closed mirrors)

2 022
(79.6)

1

(3) Overall height

1 842
(72.5)

(4) Wheel base

3 518
(138.5)

(5)Track front/rear

1 661
(65.4)

1

Vehicle width, including mirrors (extended): 2 363 mm (93 in)

Capacities and specifications

218

1

4

2

5

3

Capacities and specifications

219

IDENTIFYING YOUR VEHICLE

Certification label

The National Highway Traffic Safety
Administration Regulations require
that a Certification label be affixed
to a vehicle and prescribe where the
Certification label may be located.
The Certification label is located on
the front door latch pillar on the
driver’s side.

Vehicle identification number (VIN)

The vehicle identification number is
attached to a metal tag and is
located on the driver side
instrument panel. (Please note that
in the graphic XXXX is
representative of your vehicle
identification number.)

Engine number

The engine number (the last eight numbers of the vehicle identification
number) is stamped on the engine block and transmission.

XXXXXXXXXXXXXXXXX

Capacities and specifications

220

Ford Extended Service Plan

You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
• Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.

When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.

If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.

GETTING THE SERVICES YOU NEED

At home

Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center.

Customer assistance

221

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:

1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.

2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.

3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.

Away from home

If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.

In the United States:

Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca

If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.

Customer assistance

222

In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca

In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
• Your telephone number (home and business)
• The name of the dealer and the city where the dealership is located
• The year and make of your vehicle
• The date of vehicle purchase
• The current odometer reading
• The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.

Customer assistance

223

THE DISPUTE SETTLEMENT BOARD (U.S. only)

The Dispute Settlement Board is:
• an independent, third-party arbitration program for warranty disputes.
• available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.

What kinds of cases does the Board review?

Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
• a non-Ford product
• a non-Ford dealership
• sales disputes between customer and dealer except those associated

with warranty repairs or concerns with the vehicle’s performance as
designed

• a request for reimbursement of consequential expenses unless a

service or product concern is being reviewed

• items not covered by the New Vehicle Limited Warranty (including

maintenance and wear items)

• alleged personal injury/property damage claims
• cases currently in litigation
• vehicles not used primarily for family, personal or household purposes

(except in states where the Dispute Settlement Board is required to
review commercial vehicles)

• vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.

Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.

Customer assistance

224

Board membership

The Board consists of:
• Three consumer representatives
• A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.

What the Board needs

To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.

Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
• The file number assigned to your application.
• The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.

To properly review your case, the Board needs the following information:
• Legible copies of all documents and maintenance or repair orders

relevant to the case.

• The year, make, model, and Vehicle Identification Number (VIN) listed

on your vehicle ownership license.

• The date of repair(s) and mileage at the time of occurrence(s).
• The current mileage.
• The name of the dealer(s) who sold or serviced the vehicle.
• A brief description of your unresolved concern.
• A brief summary of the action taken by the dealer(s) and Ford Motor

Company.

• The names (if known) of all the people you contacted at the

dealership(s).

• A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.

Customer assistance

225

Oral presentations

If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.

Making a decision

Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.

Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.

After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.

To request a DSB Brochure/Application

For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:

Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718

You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:

Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121

Customer assistance

226