Citroen C-Elysee (2017 year). Manual — part 15

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FREqUENTLY ASKED qUESTIONS

qUESTION

ANSWER

SOLUTION

The CD is ejected

automatically or is not

played by the player.

The CD is inserted upside down, is unplayable, does not contain any

audio data or contains an audio format which the player cannot play.

The CD is protected by an anti-pirating protection system which is not

recognised by the audio equipment.

- Check that the CD is inserted in the player the

right way up.

- Check the condition of the CD: the CD cannot

be played if it is too damaged.

- Check the content in the case of a recorded

CD: consult the advice in the "Audio" section.

- The audio equipment's CD player does not

play DVDs.

- Due to their quality level, certain writeable

CDs will not be played by the audio system.

The CD player sound is

poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in suitable

conditions.

The audio settings (bass, treble, ambience) are unsuitable.

Set the treble or bass level to 0, without selecting

an ambience.

I am unable to connect

my Bluetooth telephone.

It is possible that Bluetooth is switched off on the telephone or that the

telephone has not been made not visible.

- Check that your telephone has Bluetooth

switched on.

- Check in the telephone's settings that it is

"Visible to all".

The Bluetooth telephone is not compatible with the system.

You can check the compatibility of your telephone

on www.citroen.co.uk (services).

The Bluetooth connection

is cut.

The battery of the peripheral may not be sufficiently charged.

Recharge the battery of the peripheral device.

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FREqUENTLY ASKED qUESTIONS

qUESTION

ANSWER

SOLUTION

The message "USB

peripheral error"
or "Peripheral not

recognised" is displayed

in the screen.

The USB memory stick is not recognised.

The memory stick may be corrupt.

Reformat the memory stick (FAT32).

A telephone connects

automatically,

disconnecting another

telephone.

Automatic connection overrides manual connection.

Modify the telephone settings to remove automatic

connection.

The Apple

®

player is

not recognised when

connecting to the USB

port.

The Apple

®

player is of a generation that is not compatible with a USB

connection.

Connect the Apple

®

player to the AUX Jack socket

using a suitable cable (not supplied).

The hard disk or device

is not recognised when

connecting to the USB

port.

Some hard disks and devices need a power supply greater than is

provided by the audio system.

Connect the device to the 230 V socket, the 12 V

socket or an external power supply.

Caution: ensure that the device does not transmit

a voltage greater than 5 V (risk of destruction of

the system).

When streaming, the

sound cuts momentarily.

Some telephones prioritise connection of the "hands-free" profile.

Delete the "hands-free" connection profile to

improve streaming.

In "Random all" play,

not all of the tracks are

played.

In "Random all" play, the system can only take into account up to

999 tracks.

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qUESTION

ANSWER

SOLUTION

With the engine off, the

audio system switches

off after a few minutes

of use.

When the engine is switched off, the audio system operating time

depends on the battery charge.

The switch-off is normal: the audio system switches to economy mode

and switches off to prevent discharging the vehicle's battery.

Start the vehicle's engine to increase the battery

charge.

The message "the audio

system is overheated"

appears on the display.

In order to protect the installation if the surrounding temperature is too

high, the audio system switches to an automatic thermal protection mode

leading to a reduction of the volume or stopping of the playing of the CD.

Switch the audio system off for a few minutes to

allow the system to cool.

FREqUENTLY ASKED qUESTIONS

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A

udio system

01 First steps

For safety reasons, the driver must only carry out

operations which require prolonged attention while the

vehicle is stationary.

When the engine is switched off and to prevent

discharging of the battery, the system switches off after

activation of economy mode.

CONTENTS

02 Audio system
03 Audio settings
04 Screen menu map(s)
Frequently asked questions

p.

p.

p.

p.

p.

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229

237

238

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FIRST STEPS

228

Selection of source:

FM1, FM2, AM, CD, AUX.

Adjust audio settings:

sound ambience, treble, bass,

loudness, left/right balance,

automatic volume.

Abandon the current

operation.

Go up one level (menu or

folder).

Automatic search for a lower/

higher radio frequency.

Select the previous/next CD

track.

Navigation in a list.

Press and hold: fast forward

or backward.

Eject CD.

Manual search step by step

for a lower/higher radio

frequency.

Select the previous/next

MP3 track.

Navigation in a list.

Open the main

menu.

Select a preset radio station.

Radio: long press: preset a radio

station.

Display the list of stations received,

the CD/MP3 tracks or MP3 folders.

Long press: update the list of

stations received.

On / Off and

volume adjustment.

02

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AUDIO

Press the

SRC/BAND button several

times in succession and select the FM1,

FM2 or AM waveband.

Press a button to listen to the

corresponding preset station.

Press to change to the next or previous

letter (e.g. A, B, D, F, G, J, K, ...).

Radio

Select the desired radio station then

confirm by pressing OK.

S

electing a station

Make a long press on LIST to construct

or update the list of stations; the sound

is interrupted temporarily.

The external environment (hills, buildings, tunnels, basement car

parks) may block reception, including in RDS mode. This is a normal

effect of the way in which radio waves are transmitted and does not

indicate any failure of the audio equipment.

S

electing a preset station

Make a long press on a button to

preset the station being listened to. The

name of the station is displayed and an

audible signal confirms that it has been

preset.

Press LIST

to display the list of stations

received, in alphabetical order.

02

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RDS, if displayed, enables you to continue listening to the same

station by automatic retuning to alternative frequencies. However, in

certain conditions, coverage by an RDS station may not be assured

throughout the country as radio stations do not cover 100 % of the

territory. This explains the loss of reception of the station during a

journey.

AUDIO

RDS

Press MENU

.

Select "Radio"

then confirm by

pressing OK.
Select "RDS"

then confirm by

pressing OK.

Select "On" or

"Off" to switch RDS on

or off, then confirm with OK to save the

selection.

Receiving TA messages

The TA (Traffic Announcement) function gives priority to TA alert

messages. To operate, this function needs good reception of a radio

station transmitting this type of message. When a traffic report is

transmitted, the current audio source (Radio, CD, ...) is interrupted

automatically to play the TA message. Normal playback of the audio

source resumes at the end of the transmission of the message.

Select "Radio"

then confirm by

pressing OK.
Select

"Traffic TA" then confirm by

pressing OK.

Select "On" or

"Off" to switch on or off

the reception of traffic announcements

then confirm by pressing OK to save

the selection.

Press MENU to switch on or off the

reception of traffic announcements.

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AUDIO

Radio Text is information transmitted by the radio station on the

station or on the song being played.

Press MENU

.

Select "Radio" or "Media"

(depending

on the current sound source) then

confirm by pressing OK.
Select

"RADIO TEXT" then confirm by

pressing OK.

Display RADIO TEXT

Audio CD

Insert 12 cm diameter circular compact discs only.

Some anti-pirating systems, on original discs or CDs copied using a

personal recorder, may cause faults which are no reflection on the

quality of the original player.

Without pressing the

EJECT button, insert a CD in the player, play

begins automatically.

To play a disc which has already been

inserted, press the

SRC/BAND button

several times in succession until "

CD" is

displayed.

Press one of the buttons to select a

track on the CD.

Press and hold one of the buttons for

fast forward or backward.

Playing a CD

Select "On" or

"Off" to switch radio

text on or off, then confirm with OK to

save the selection.

02

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AUDIO

CD

I

nformation and advice

On a given disc, the CD player can read up to 255 MP3 files spread

over 8 levels. However, it is advisable to keep to a limit of two levels

to reduce the access time before the CD is played.

The folder structure is not observed during playback.

In order to be able to play a recorded CDR or CDRW, when recording

it is preferable to select standards ISO 9660 level 1.2 or Joliet.

If the disc is recorded in another format, it may not be played correctly.

It is recommended that the same recording standard is always used

for a given disc, with as low a speed as possible (4x maximum) for

optimum sound quality.

In the particular case of a multi-session CD, the Joliet standard is

recommended.

The audio system can only play files with ".mp3", ".wma" or ".wav"

extensions.

A high compression level can degrade the sound quality.

Playlists accepted are types .m3u and .pls.

The system can recognise up to 5 000 files in 500 folders on 8 levels.

It is advisable to restrict file names to 20 characters without using

special characters (e.g. " ? ; ù) to avoid any playing or displaying

problems.

02

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CD

AUDIO

P

laying a compilation

Insert an MP3 compilation on the CD player.

The system constitutes playlists (in temporary memory) which may

take between a few seconds to several minutes.

To play a disc already inserted,

press

SRC/BAND several times in

succession until

"CD" is displayed.

Press one of the buttons to select the

previous or next track.

Press one of the buttons to select the

previous or next folder depending on the

classification selected.

Press and hold one of the buttons for

fast forward or backward.

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Select a line in the list.

Jump a page.

Go back one level.

Select a folder /Playlist.

Start play of the track selected.

Go back to the first level to select the track classification:

- By Folders: all folders containing audio files recognised on the

peripheral, in alphabetical order, ignoring the folder structure.

- By

Playlist: depending on the playlists saved.

Press LIST

to display the compilation

folder structure.

AUDIO

02

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AUDIO

Auxiliary socket (AUX)

Auxiliary JACK socket

Connect the portable device to the auxiliary Jack socket using a

suitable cable (not supplied).

The auxiliary Jack socket permits the connection of a portable

device.

Press the

SRC/BAND button

successively and select

"AUX".

First adjust the volume on your portable device.

Then adjust the volume of the audio

system.

The display and management of controls is on the

portable device.

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AUDIO

Play mode

The play modes available are:

- Normal: the tracks are played in order, depending on the

classification of the selected files.

- Random: the tracks in an album or folder are played in a random

order.

- Random all: all of the tracks saved in the media ar played in

random order.

- Repeat: the tracks played are only those from the current album

or folder.

Press MENU

.

Select "Media"

then confirm by

pressing OK.

Select the desired play mode and

confirm with OK to save the changes.

03

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Press ¯

to display the audio settings

menu.

The settings available are:

- AMBIANCE,

- BASS,

- TREBLE,

- LOUDNESS,

- BALANCE (L/R),

- AUTO VOLUME.

The AMBIANCE, TREBLE and BASS settings are different and

independent for each sound source.

Select the settings to adjust.

Adjust the setting then confirm by

pressing OK.

AUDIO SETTINGS

04

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Radio

MENU

Traffic

RDS

TEXT INFO

Media

Play

Normal

Random

Displaying

SCROLLING

1

2

2

2

1

2

3

3

1

2

Random all

Repeat

3

3

Unit

Celsius

Fahrenheit

1

2

2

SCREEN MENU MAP(S)

TEXT INFO

2

Language

1

MAIN FUNCTION

Option A1

Option A11

Option A

Option B...

1

2

3

1