Citroen C3 (2017 year). Manual — part 5
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Lost keys, remote control, electronic key
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible, the label bearing the
key code.
The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key.
Remote control
The high frequency remote control is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the
vehicle, without you being aware of it.
Do not repeatedly press the buttons of your remote control out of range and out of sight of your vehicle. You run the risk of stopping it from
working and the remote control would have to be reinitialised.
The remote control does not operate when the key is in the ignition, even when the ignition is switched off.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
As a safety precaution (with children on board), remove the key from the ignition or take the electronic key when you leave the vehicle, even for
a short time.
Electrical interference
The Keyless Entry and Starting electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong
magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.
For vehicles with an ignition switch, do not forget to remove the key and turn the steering to engage the steering lock.
When purchasing a second-hand vehicle
Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones which can start the vehicle.
Do not throw the remote control batteries away, they contain metals which are harmful to the environment.
Take them to an approved collection point.
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Back-up procedures
Total unlocking / locking of the vehicle with the key
Unlocking
Normal locking
If the alarm is activated, the siren
sounds on opening the door; switch on
the ignition to stop it.
If your vehicle is fitted with an alarm,
this function will not be activated when
locking with the key.
These procedures should be used in the
following cases:
- remote control battery flat,
- remote control fault,
- vehicle in an area subject to strong
electromagnetic interference.
In the first case, you can also replace the
remote control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.
F
Insert the key in the door lock barrel.
F
Turn the key towards the rear of the
vehicle.
For versions without alarm, the locking is
confirmed by flashing of the direction indicators
for a few seconds.
F
Insert the key in the door lock barrel.
F
Turn the key towards the front of the
vehicle.
For versions without alarm, the unlocking is
confirmed by flashing of the direction indicators
for a few seconds.
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Deadlocking
Without central locking
These procedures should be used in the
following cases:
- central locking fault,
- battery disconnected or discharged.
Driver's door
F
Turn the key towards the rear of the vehicle
to lock it, or towards the front to unlock it.
F
Insert the key in the door lock barrel.
F
Turn the key towards the rear of the vehicle
to lock it.
F
Within five seconds, turn the key towards
the rear of the vehicle again to deadlock it.
For versions without alarm, at the second
manoeuvre the deadlocking is confirmed
by flashing of the direction indicators for a
few seconds.
Passenger doors
Unlocking a door
F
Pull the interior opening control for the
door.
Locking
F
Open the doors.
F
For the rear doors, check that the child lock
is not on.
Refer to the corresponding section.
F
Remove the black cap on the edge of the
door, using the key.
F
Without forcing, insert the key into the
aperture; then, without turning it, move the
latch sideways towards the inside of the
door.
F
Remove the key and refit the black cap.
F
Close the doors and check from the
outside that the vehicle is locked.
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Changing the battery
A message appears in the instrument panel screen when replacement of the battery is needed.
Version without Keyless Entry and
Starting
Battery type: CR1620 / 3 volts.
F
Unclip the cover using a small screwdriver
at the cut-out.
F
Lift off the cover.
F
Remove the discharged battery from its
housing.
Version with Keyless Entry and
Starting
Battery type: CR2032 / 3 volts.
The remote control must be reinitialised after
replacing the battery.
For more information on reinitialising the
remote control, refer to the corresponding
section.
F
Fit the new battery into its housing
observing the polarity.
F
Clip the cover onto the casing.
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Reinitialising the remote control
Following replacement of the battery or in the event of a remote control fault, it may be necessary to reinitialise the remote control.
F
Switch off the ignition.
F
Turn the key to position 2 (ignition on).
F
Press the closed padlock button for a few
seconds.
F
Switch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
F
Place the electronic key against the back-
up reader on the steering column and hold
it there until the ignition is switched on.
F
If your vehicle has a manual gearbox, place
the gear lever in neutral then fully depress
the clutch pedal.
F
If your vehicle has an automatic gearbox,
select position P
then press the brake
pedal firmly.
Version without Keyless
Entry and Starting
Version with Keyless Entry and
Starting
F
Switch on the ignition by pressing
the "START/STOP"
button.
The electronic key is now fully operational
again.
If the fault persists after reinitialisation, contact
a CITROËN dealer or a qualified workshop
without delay.
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Doors
From outside
F
After unlocking the vehicle or with the
electronic key of the Keyless Entry and
Starting system in the recognition zone,
pull the door handle.
Opening
From inside
F
Pull the interior control lever of a front door;
this unlocks the vehicle completely.
When a door is not closed correctly:
Closing
- with the engine running or the
vehicle moving (speed below
6 mph (10 km/h)), this warning
lamp comes on, accompanied
by an alert message for a
few seconds.
- with the vehicle moving (speed above
6 mph (10 km/h)), in addition to the warning
lamp and alert message, there is an
audible signal for a few seconds.
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Boot
F
With the vehicle unlocked or with the
Keyless Entry and Starting electronic key
in the recognition zone, press the tailgate
central control.
F
Raise the tailgate.
Closing
F
Lower the tailgate using one of the interior
grab handles.
If the tailgate is not closed correctly:
-
when the engine is running,
this warning lamp comes on,
accompanied by a message for a
few seconds,
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
F
Fold back the rear seats to gain access to
the lock from inside the boot.
F
Insert a small screwdriver into hole A of the
lock to unlock the tailgate.
F
Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Opening
-
when the vehicle is moving (speed above
6 mph (10 km/h)), this warning lamp comes
on, accompanied by an audible signal and
a message for a few seconds.
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Central locking
This function allows the doors and boot to be locked or unlocked simultaneously from inside the vehicle.
Locking
F
Press this button to lock the vehicle.
The red indicator lamp in the button comes on.
Unlocking
F
Press this button again to unlock the
vehicle.
The red indicator lamp in the button goes off.
If one of the doors is open, the central
locking from the inside does not take
place.
When locking / deadlocking
from the outside
When the vehicle is locked or
deadlocked from the outside, the red
indicator lamp flashes and the button is
inactive.
F
After normal locking, pull one of the
interior door levers to unlock the
vehicle.
F
After deadlocking, it is necessary
to use the remote control, Keyless
Entry and Starting or the integral
key to unlock the vehicle.
Manual mode
Automatic mode
This is the automatic central locking of the
vehicle when driving, also called anti-intrusion
security.
For more information on Anti-intrusion
security
, refer to the corresponding section.
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Anti-intrusion security
This system allows automatic simultaneous locking of the doors and boot as soon as the speed of
the vehicle exceeds 6 mph (10 km/h).
Operation
If one of the doors or the boot is open, the
automatic central locking does not take place.
Activation / Deactivation
You can activate or deactivate this function
permanently.
F
With the ignition on, press this button
until an audible signal starts and a
corresponding message is displayed.
The state of the system stays in memory when
switching off the ignition.
This is signalled by the sound of
the locks rebounding, accompanied
by illumination of this symbol in the
instrument panel, an audible signal
and the display of an alert message.
Carrying long or
voluminous objects
If you want to drive with the boot open,
you should press the central locking
button to lock the doors. Otherwise,
every time the speed of the vehicle
exceeds 6 mph (10 km/h), the locks
will rebound and the alerts mentioned
above will appear.
Pressing the central locking button
unlocks the vehicle.
Above 6 mph (10 km/h), this unlocking
is temporary.
Driving with the doors locked may
render access for the emergency
services difficult in an emergency.
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* Depending on the country of sale.
Alarm*
System which protects and provides a deterrent
against theft and break-ins. It provides the
following type of monitoring:
- exterior perimeter
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot, the bonnet, etc.
Self-protection function
The system checks for the putting out of
service of its components.
The alarm is triggered if the battery, the central
control or the siren wiring are put out of service
or damaged.
For all work on the alarm system,
contact a CITROËN dealer or a
qualified workshop.
Following an instruction to lock
the vehicle, the exterior perimeter
monitoring is activated after a delay of
5 seconds.
If an opening (door, boot, etc.) is not
fully closed, the vehicle is not locked but
the exterior perimeter monitoring will be
activated after a delay of 45 seconds.
Locking the vehicle with alarm system
Activation
F
Switch off the ignition and get out of the
vehicle.
F
Lock the vehicle with the remote control
or with the "Keyless Entry and Starting"
system.
The monitoring system is active: the indicator
lamp in the locking button on the dashboard
flashes once per second and the direction
indicators come on for about 2 seconds.
Deactivation
F
Unlock the vehicle with the "Keyless Entry
and Starting" system.
The monitoring system is deactivated: the
indicator lamp in the locking button goes off
and the direction indicators flash for about
2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or boot
is not opened within 30 seconds of
unlocking), the monitoring system is
also reactivated automatically.
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Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for
30 seconds.
The monitoring functions remain active until
the alarm has been triggered eleven times in
succession.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting
system, rapid flashing of the indicator lamp in
the locking button informs you that the alarm
was triggered during your absence. When the
ignition is switched on, this flashing stops.
Failure of the remote control
F
unlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
F
open the door; the alarm is triggered,
F
switch on the ignition; the alarm stops; the
indicator lamp in the button goes off.
When the ignition is switched on, and for
10 seconds, the flashing of the indicator lamp
in the locking button indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Locking the vehicle without
activating the alarm
To deactivate the monitoring functions:
F
Lock or deadlock the vehicle using the
key (integral to the remote control) in the
driver's door lock.
Operating fault
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Electric windows
1. Left-hand front electric window.
2. Right-hand front electric window.
3. Right-hand rear electric window.
4. Left-hand rear electric window.
5. Deactivating the rear electric window
switches
.
Manual operation
To open or close the window, press or pull the
switch gently. The window stops as soon as the
switch is released.
The electric window switches remain
operational for approximately one
minute after the key has been removed.
Once this time has elapsed, the electric
windows will not operate. To reactivate
them, switch the ignition on again.
Automatic one-touch
operation
(depending on version)
To open or close the window, press or pull
the switch fully: the window opens or closes
completely when the switch is released.
Pressing the switch again stops the movement
of the window.
Safety anti-pinch
(depending on version)
When the window rises and meets an obstacle,
it stops and immediately partially lowers again.
In the event of unwanted opening of the window
when closing automatically, press the switch
until the window opens completely, then pull
the switch immediately until the window closes.
Continue to hold the switch for approximately
one second after the window has closed.
The safety anti-pinch function is not active
during this operation.
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Deactivating the rear
window controls
Reinitialising the electric
windows
Following reconnection of the battery, the
safety anti-pinch function must be reinitialised.
The safety anti-pinch is not active during these
operations:
- lower the window completely, then raise
it; it will rise in steps of a few centimetres
each time the switch is pressed. Repeat
the operation until the window closes
completely,
-
press and hold the switch upwards for
at least one second after reaching this
position, window closed.
For the safety of your children, press switch 5
to prevent operation of the windows of the rear
doors, irrespective of their position.
With the warning lamp on, the rear switches
are deactivated. With the warning lamp off, the
switches are active.
Always remove the key when leaving
the vehicle, even for a short time.
In the event of contact during operation
of the windows, you must reverse the
movement of the window. To do this,
press the switch concerned.
When operating the passenger electric
window switches, the driver must
ensure that no one is preventing correct
closing of the windows.
The driver must ensure that the
passengers use the electric windows
correctly.
Be aware of children when operating
the windows.
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Front seats
F Raise the control A and slide the seat
forwards or backwards.
F Pull the control C upwards to raise the seat
or push it downwards to lower it, as many
times as required, to obtain the desired
position.
F
Turn the knob B to adjust the backrest.
Forwards-backwards
Height
Seat backrest angle
Adjustments
(driver only)
As a safety measure, adjustments to the driver's seat must only be done when stationary.
Before moving the seat backwards, ensure that there is nothing that might prevent the full travel of the seat.
There is a risk of trapping or pinching passengers if present in the rear seats or jamming the seat if large objects are placed on the floor behind
the seat.
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Adjusting the height
Upward:
F pull the head restraint up to the desired
position; the head restraint can be felt to
click into position.
Downward:
F
press the lug A and push the head restraint
down to the desired position.
The adjustment is correct when the
upper edge of the head restraint is level
with the top of your head.
Front head restraints
Never drive with the head restraints
removed; they should be in place and
correctly adjusted for the occupant of
the seat.
Removing a head restraint
F Pull the head restraint up as far as it will
go.
F
Press the lug A to free the head restraint
and then pull it fully out.
F
Stow the head restraint securely.
Refitting a head restraint
F Introduce the head restraint rods into the
guides in the seat backrest.
F Push the head restraint down as far as it
will go.
F
Press the lug A to free the head restraint
and push it down.
F
Adjust the height of the head restraint.
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Heated seats
F
With the engine running, use the control
wheel to switch on and select the level of
heating required:
0
: Off.
1
: Low.
2
: Medium.
3
: High.
Do not use the function if the seat is not
occupied.
Reduce the level of heating as soon as
possible.
Once the seat and passenger
compartment are at a comfortable
temperature, you can switch off the
function; reducing electric current
consumption also reduces fuel
consumption.
Prolonged use at the highest setting
is not recommended for those with
sensitive skin.
There is a risk of burns for those that
do not have normal perception of heat
(illness, taking medicines, ...).
There is a risk of overheating the
system if material with insulating
properties is used, such as cushions or
seat covers.
Do not use the system:
- if wearing damp clothing,
- if child seats are fitted.
To avoid breaking the heating element
in the seat:
- do not place heavy objects on the
seat,
- do not kneel or stand on the seat,
- do not place sharp objects on the
seat,
- do not spill liquids onto the seat.
To avoid the risk of short-circuit:
- do not use liquid products for
cleaning the seat,
- never use the heating function
when the seat is damp.
The front seats can be heated individually.
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