Ford C-MAX Hybrid / Energi (2016 year). Manual — part 75

Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.

Pairing Subsequent Cell Phones

Note: To scroll through the menus, press
the up and down arrows on your audio
system.

Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).

Press the phone button, then scroll to:

Action

Message

Press the OK button.

PHONE SETNGS

Press the OK button.

BT DEVICES

Press the OK button. When the following message appears
in the display.

ADD DEVICE

FIND SYNC

1.

Press the OK button.

2. Put your cell phone into Bluetooth discovery mode. See

your device's manual if necessary.

3. When prompted on your cell phone's display, enter the

six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.

The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.

Phone Voice Commands

Press the voice icon and say:

Voice Commands

Phone

You can then say any of the following
commands.

Call History Incoming

Call History Missed

Call History Outgoing

Voice Commands

Phonebook ___

Phonebook ___ at Home

Phonebook ___ at Work

Phonebook ___ in Office

Phonebook ___ on Cell

___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".

You can also say any of the following:

Voice Command

Call ___

Call ___ at Home

Call ___ at Work

Call ___ in Office

Call ___ on Mobile

Call ___ on Other

Dial

None of these commands are available
until your cell phone information is
completely downloaded using Bluetooth.

___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".

The following commands are only
available during active calls:

Voice Commands

Go To Privacy

Hold

Join

Phone Menu Commands

To access the phone menu with voice
commands, press the voice button and
when prompted say:

Voice Command

[Phone] Menu

You can then say any of the following:

[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections

Voice Command

[Phone] Settings [Message] Notification
On

[Phone] Settings [Message] Notification
Off

[Phone] Settings [Set] Phone Ringer

[Phone] Settings [Set] Ringer 1

[Phone] Settings [Set] Ringer 2

[Phone] Settings [Set] Ringer 3

[Phone] Settings [Set] Ringer Off

Battery

Phone Name

Signal

Text Message Inbox

Send [New] Text Message

You do not need to say word contained
within brackets for the system to
understand your command.

Note: To exit dial mode, press and hold the
phone button or press MENU to go to the
PHONE menu.

Phonebook Commands

When you ask SYNC to access content, for
example the phonebook name or number,
the requested information appears in the
display to view.

Making a Call

Press the voice button and when prompted say:

Action and Description

Voice Command

This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.

Call ___

Use to enter a phone number digit by digit.

Dial

When the system confirms the number say one of the following commands:

To confirm the number and initiate the call.

Dial

To erase the last spoken digit. You can also press the left
arrow button.

delete

To erase all spoken digits. You can also press and hold the
left arrow button.

clear

To end a call, press and hold the red phone button.

Receiving Calls

When receiving a call, you can:
•

Answer the call by pressing the phone
button.

•

Reject the call by pressing and holding
the red phone button.

•

Ignore the call by doing nothing.

Phone Options during an Active
Call

During an active call, you have more menu
features that become available, for
example putting a call on hold or joining
calls. Use the arrow buttons to scroll
through the menu options.

Press the MENU button during an active call, then scroll to:

Action and Description

Message

Press the OK button.

CALL MENU

Select one of the following:

Press the OK button to switch a call from an active hands-free envir-
onment to your cell phone for a more private conversation.

PRIVACY

Press the OK button to put an active call on hold.

CALL HOLD

Join two separate calls. SYNC supports a maximum of three callers
on a multiparty call or conference call.

JOIN CALLS

Action and Description

Message

1.

Press the phone button.

2. Access the desired contact through SYNC or use voice commands

to place the second call. Once actively in the second call, press
MENU.

3. Scroll to Join Calls, and press the OK button. Wait until the following

message appears.

Press the OK button.

JOIN CALLS

Enter tones such as numbers for passwords. Scroll until the desired
number appears in the display, then press OK; a tone sounds as
confirmation. Repeat as necessary.

ENTER TONES

To access your phonebook contacts.

PHONEBOOK

1.

Press the OK button to select, and then scroll through your
phonebook contacts.

2. Press the OK button again when the desired selection appears in

the display.

3. Press the phone button to call the contact.

To access your call history log.

CALL HISTORY

1.

Press the OK button to select, then scroll through your call history
options (incoming, outgoing or missed).

2. Press the OK button when the desired selection appears in the

display.

3. Press the phone button to call the selection.

Exit the current menu.

RETURN

Accessing Features Through the
Phone Menu

The phone menu allows you to redial a
number, access your call history and
phonebook and sends text messages as
well as access cell phone and system
settings. You can also access advanced
features, for example 911 Assist, Vehicle
Health Report and SYNC Services.