Renault Kangoo Z.E. (2018 year). Manual — part 13

5.32

FAULTS

POSSIBLE CAUSES

WHAT TO DO

Impossible to charge the traction bat-

tery.

No electrical current in domes-

tic sockets or poor connection of

cable to domestic socket.

Check your installation (circuit breaker, pro-

grammer, etc.).
Check the connections (charging socket

etc.). Please refer to “Electric vehicle:

charging” in Section 1.

The exterior temperature is lower

than -26°C.

Recharge your vehicle in a more suitable

environment. If necessary, refer to the para-

graph on “Towing, breakdown” in Section 5.

The cord is defective.

Please see an authorised dealer to replace

it.

OPERATING FAULTS

(1/5)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons, you should always contact

an approved Dealer as soon as possible.

5.33

FAULTS

POSSIBLE CAUSES

WHAT TO DO

The additional heating does not work.

Fill up the fuel tank.

Fill up with fuel – see information on the

“Additional heating tank” in Section 1.

The programmable heating does not

work.

One of the usage conditions is not

complied with (the traction battery is

not charged, etc.).

See information on “Heating, air condi-

tioning: programming” in Section 3.

The vehicle clock is poorly adjusted

or not adjusted.

Adjust the clock on the instrument panel –

see the information on “Clock and exterior

temperature” in Section 1.

OPERATING FAULTS

(2/5)

5.34

On the road

POSSIBLE CAUSES

WHAT TO DO

Steering becomes heavy.

Assistance overheating.

Consult an approved Dealer.

Vibrations.

Tyres not inflated to the correct pres-

sure, incorrectly balanced or dam-

aged.

Check tyre pressures. If this is not the prob-

lem, have them checked by an authorised

dealer.

Coolant leaks.

Check the coolant reservoir: it should con-

tain fluid. If there is no coolant, consult an

authorised dealer as soon as possible.

OPERATING FAULTS

(3/5)

5.35

Electrical equipment

POSSIBLE CAUSES

WHAT TO DO

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse (see information on “Fuses”

in Section 5).

The wiper does not stop.

Faulty electrical controls.

Consult an approved Dealer.

Direction indicators flashing more

quickly.

Blown bulb.

Replace the bulb.

The direction indicators do not

work.

Faulty electrical circuit.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse (see information on “Fuses”

in Section 5).

OPERATING FAULTS

(4/5)

5.36

Electrical equipment

POSSIBLE CAUSES

WHAT TO DO

The headlights do not switch on or

off.

Faulty electrical circuit or control.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse (see information on “Fuses”

in Section 5).

Traces of condensation in the

headlights or rear lights.

Traces of condensation may be a natu-

ral phenomenon caused by variations

in temperature and humidity.
In this case, the traces will disappear

slowly once the lights are switched

on.

OPERATING FAULTS

(5/5)

6.2

VEHICLE IDENTIFICATION PLATES

A

B

A

The information shown on the ve-

hicle identification plate should be

quoted on all correspondence or

orders.

Vehicle identification plate A

1 Manufacturer name.

2 EC design number or approval

number.

3 Identification number.

Depending on the vehicle, this

information is also given on

marking B.

4 MAM (Maximum Authorised

Mass).

5 GTW (Gross train weight: vehicle

fully loaded, with trailer).

6 MPAW (Maximim Permissible

Weight) for front axle.

7 MPAW on rear axle.

8 Reserved for related or additional

entries.

9 Paint reference (colour code).

7

8

9

6

5

4

3

2

1

6.3

Engine identification plate

Quote the details given on engine

plate C on all communication or

orders.

(Location varies depending on engine)

1 Engine type.

2 Engine suffix.

3 Engine number.

ENGINE IDENTIFICATION PLATE/ENGINE SPECIFICATIONS

2

3

1

C

C

Engine specification

Engine type 1: 5AM

6.4

DIMENSIONS (in metres)

(1/2)

H

B
D

A

C

F

G

E

6.5

DIMENSIONS (in metres)

(2/2)

2 seater

5 seater

Medium

Long

A

0,9

B

2.7

3,1

C

0.7

D

4,3

4,7

E

2.1

F

1.5

G

1.5

H (unladen)

1.8

Turning circles between kerbs

10.7

11.9

Turning circles between walls

11.2

12.4

6.6

WEIGHTS (in kg)

The weights indicated are for a basic vehicle without options: they vary depending on the your vehicle’s equipment.

Contact an approved Dealer.

Maximum permissible all-up weight (MMAC)

Total train weight (MTR)

Medium

long

Weights are indicated on the vehicle identification plate (refer to

the information on “Vehicle identification plates” in Section 6)

Braked Trailer Weight *

found by calculating: MTR - MMAC

Unbraked trailer weight *

374

322

Permissible nose weight *

75

Maximum permissible load on roof

80 (including the carrying device)

* Towing weight (Towing a caravan, boat, etc.)

Towing is prohibited when the GTW - MAM calculation is equal to zero, or when the GTW is equal to zero (or is not listed) on the

identification plate.
– It is important to comply with the towing weights, governed by local legislation in each country and, in particular, laid down in

the Road Traffic Regulations. Contact an approved Dealer about any towing equipment.

– When towing, under no circumstances may the total train weight (vehicle + trailer) be exceeded. However the following is

permitted:
– the Maximum permissible weight at the rear may be exceeded by no more than 15%,

– the maximum permissible all-up weight may be exceeded by no more than 10% or 100 kg (whichever occurs first).

In either case, the maximum speed of the towing assembly must not exceed 48 mph (80 km/h) and the tyre pressure must be

increased by 0.2 bar (3 PSI).

6.7

REPLACEMENT PARTS AND REPAIRS

Original parts are based on strict specifications and are subject to highly-specialised tests. Therefore, they are of at least the same

level of quality as the parts fitted originally.
If you always fit genuine replacement parts to your vehicle, you will ensure that it performs well. Furthermore, repairs carried out

within the manufacturer’s Network using original parts are guaranteed according to the conditions set out on the reverse of the

repair order.

6.8

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

VIN: . . . . . . . . . . . . . . . . . . . . ..

SERVICE SHEETS

(1/6)

6.9

SERVICE SHEETS

(2/6)

VIN: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

6.10

SERVICE SHEETS

(3/6)

VIN: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

6.11

SERVICE SHEETS

(4/6)

VIN: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

6.12

SERVICE SHEETS

(5/6)

VIN: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service □
. . . . . . . . . ... □
Anti-corrosion check:
OK □ Not

OK*

□

*See specific page