Jaguar XJ (X350). Service manual — part 1385

•

Is the call dropped again?

-> Yes

Refer to the warranty policy and procedures manual if a module is suspect.

-> No

This may be a handset issue, consult the handset supplier.

PINPOINT TEST G970218p16 :
Interference and distortion

G970218t45 :

1.

•

Is interference present with Bluetooth link disconnected?

-> Yes

GO to Pinpoint Test G970218t181.

-> No

Check for external sources of interference. Drive to where the customer has problems to identify if

location dependant. Test in an area of known high signal strength. GO to Pinpoint Test

G970218t183.

G970218t181 :

1.

•

Is it present with a different known 'good' handset paired/connected?

-> Yes

GO to Pinpoint Test G970218t182.

-> No

This may be a handset issue, consult the handset supplier.

G970218t182 :

1.

•

Is it present with other network carriers?

-> Yes

Check for external sources of interference. Drive to where the customer has problems to identify if

location dependant. Test in an area of known high signal strength. GO to Pinpoint Test

G970218t183.

-> No

This may be a network or handset issue, consult the handset supplier/network provider.

G970218t183 :

1.

•

Are there any powered items/aftermarket accessories in the car?

-> Yes

Switch off any powered items/aftermarket accessories in the car. GO to Pinpoint Test G970218t184.

-> No

Refer to the warranty policy and procedures manual if a module is suspect.

G970218t184 :

1.

•

Is interference still present?

-> Yes

Refer to the warranty policy and procedures manual if a module is suspect.

-> No

User to be advised of interference from aftermarket accessories.

PINPOINT TEST G970218p17 : Unable to
transfer call between hands free and
handset

G970218t46 :

1.

•

Does the specific handset guide state that the handset does not support call transfer?

-> Yes

Advise user that some software levels are not guaranteed to function correctly. Software to be

changed to approved level or the handset to be changed.

-> No

www.

Switch off the handset, remove the battery from the back of the handset. Replace the battery into

the handset and switch on. Make sure the Bluetooth link is reconnected and re-try the call. GO to

Pinpoint Test G970218t190.

G970218t190 :

1.

•

Can the call be transferred between hands free and handset?

-> Yes

Problem may have been caused by the Bluetooth link being disconnected.

-> No

Key off ignition for 6 minutes for the portable support electronics (PSE) module to shut down. Key on

ignition and re-try the call. GO to Pinpoint Test G970218t191.

G970218t191 :

1.

•

Can the call be transferred between hands free and handset?

-> Yes

Problem may have been caused by the Bluetooth link being disconnected.

-> No

Pair and connect a different known 'good' handset to the vehicle phone system and make an

incoming call. GO to Pinpoint Test G970218t192.

G970218t192 :

1.

•

Can the call be transferred between hands free and handset?

-> Yes

This is a handset issue, consult the handset supplier.

-> No

Refer to the warranty policy and procedures manual if a module is suspect.

Removal and installation

Bluetooth Module

Removal

1

.

Remove the floor console.

For additional information, refer to Floor Console - Vehicles With: Auxiliary Climate Control

(76.25.01)

For additional information, refer to Floor Console - Vehicles Without: Auxiliary Climate

Control (76.25.01)

2 . Remove the Bluetooth module.

Installation

1 . To install, reverse the removal procedure.

www.