Citroen C4 Picasso (2017 year). Instruction — part 28

Audio and Telematics

Level 2

Level 3

Level 4

Audio and Telematics

Level 2

Level 3

Level 4

Comments

Settings

OPTIONS

System settings

Units

Distance and fuel
consumption

Set the units used for distance, fuel consumption
and temperature.

Temperature

Factory settings

Reinitialize

Restore the factory settings.

System info

View

View the versions of the different modules
(system, mapping, risk areas) installed in the
system as well as the updates available.

Save the settings.

Settings

OPTIONS

Languages

All

Select the language then confirm.

Europe

Asia

America

Having selected the language, save the setting.

Settings

OPTIONS

Screen configuration

Animation

Activate or deactivate settings.

Brightness

Move the cursor to adjust the brightness of the
screen and/or of the instrument panel.

Save the settings.

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Audio and Telematics

Level 2

Level 3

Level 4

21
22

Audio and Telematics

Level 2

Level 3

Level 4

Comments

Settings

OPTIONS

Setting

the time-date

Date

Date

Enter the date and select the date format.

Date format:

Time

Time

Set the time.

Time Zone

Define the time zone.

Time format:

Select the time format: 12h / 24h.

Synchronisation with
GPS (UTC):

Activate or deactivate synchronisation with the
satellites.

Save the settings.

Settings

OPTIONS

Setting of the

profiles

Profile 1

Enter settings for the profiles.

Profile 2

Profile 3

Common profile

Save the settings.

Settings

OPTIONS

Driver screen

configuration

Personalisation of the

dashboard

Choose and select the display information
required on the dashboard.

Confirm the selections.

3
4
5
6
7

Audio and Telematics

Settings to display the primary

page.

Profile settings

Audio settings

Press

Settings to display the primary

page.

Select "

Audio settings ".

Select "

Ambience ".

Position ".

Sound ".

Voice ".

Ringtone ".

On-board audio: Arkamys

Sound

Staging optimises the distribution of
sound in the passenger compartment.

The settings for "

Position " (All

passengers, Driver and Front only) are
common to all sources.

Activate or Deactivate "

Touch tones ",

Volume linked to speed " and

Auxiliary input ".

The sound distribution (or spatialisation
with the Arkamys

system) is audio

processing that allows the quality of the
sound to be adapted according to the
number of passengers in the vehicle.
Available only with the front and rear
speakers configuration.

The audio

Ambience settings

(6 ambiences available) as well as the

Bass , Medium and Treble settings

are different and independent for each
sound source.
Activate or Deactivate "

Loudness ".

Press "

OK " to save the settings.

Press "

OK " to confirm.

Press the "

OPTIONS " button to go to

the secondary page.

Select "

Profile 1 ", " Profile 2 ",

Profile 3 " or " Common profile ".

Select "

Setting of the profiles ".

Press this button to enter a name for
the profile using the virtual keypad.

As a safety measure and because it
requires the sustained attention of the
driver, changes to settings must only be
done with the

vehicle stationary .

vehicle stationary

4
5
6
7

Audio and Telematics

Select a "

Profile " (1 or 2 or 3) to

associate the "

Audio settings " with

it.
Select "

Audio settings ".

Select "

Ambience ".

Distribution ".

Sound ".

Voice ".

Ringtone ".

The location for the photograph is
square; the system deforms the original
photograph if in another format.

Initialisation of the profile selected
activates the English language by default.

Press "

OK " to save the settings.

Press "

OK " to accept the transfer of

the photograph.

Press "

OK " again to save the

settings.

Press this button to add a photograph
to the profile.

Insert a USB memory stick containing
the photograph in the USB port.
Select the photograph.

Press this button to initialise the
profile selected.

8
9

Audio and Telematics

Press

Settings to display the primary

page.

Press

Settings to display the primary

page.

Press

Settings to display the primary

page.

Press the "

OPTIONS " button to go to

the secondary page.

Press the "

OPTIONS " button to go to

the secondary page.

Press the "

OPTIONS " button to go to

the secondary page.

Select "

System settings ".

Select "

Screen configuration ".

Select "

Units " to change the units

for distance, fuel consumption and
temperature.

Select "

Languages " to change the

language.

Activate or deactivate "

Automatic

scrolling ".

Move the cursor to adjust the
brightness of the screen and/or of the
instrument panel.

Select "

Factory settings " to return

to the initial settings.

Select "

System info " to display the

versions of the different modules
installed in the system.

Modifying system settings

Returning the system to factory settings
activates the English language by
default.

Select "

Animation ".

Select "

Brightness ".

Select the language

Press

Settings to display the primary

page.

Press the "

OPTIONS " button to go to

the secondary page.

Select "

Setting the time-date ".

Setting the date

Audio and Telematics

Settings to display the primary

page.

Press the "

OPTIONS " button to go to

the secondary page.

Select "

Date ".

Select "

Time ".

Select "

Setting the time-date ".

Adjustment of the time and date is only
available if "GPS synchronisation" is
deactivated.
The change between winter and
summer time is done by changing the
time zone.

The system does not automatically
manage the change between winter
and summer time (depending on
country).

Setting the time

Press this button to define the date.

Press this button to adjust the time
using the virtual keypad.

Press "

OK " to confirm.

Press "

OK " to confirm.

Press "

OK " to confirm.

Press this button to define the time
zone.

Select the display format of the date.

Select the display format for the time
(12h / 24h).

Activate or deactivate
synchronisation with the satellites
(UTC).

Every time the color scheme is
changed, the system restarts,
temporarily displaying a black screen.

As a safety measure, the procedure
for changing the color scheme is only
possible with the vehicle stationary.

Press

Settings to display the primary

page.

Select "

Color schemes ".

Select a color scheme in the list then
press "

OK " to confirm.

Color schemes

Audio and Telematics

The following table groups together the answers to the most frequently asked questions concerning your audio system.

QUESTION

ANSWER

SOLUTION

The route calculation is not
successful.

The route settings may conflict with the current location (exclusion of
toll roads on a toll motorway).

Check the route settings in the "Navigation"
menu.

The POIs do not appear.

The POIs have not been selected.

Select the POIs in the list of POIs.

The audible warning of
"Danger areas" does not
work.

The audible warning is not active.

Activate audible warnings (without the possibility
of adjusting the volume) in the "Navigation" menu.

The system does not
suggest a detour around an
incident on the route.

The guidance criteria do not take account of TMC messages.

Select setting for the "Traffic info" function in
the list of route settings (Without, Manual or
Automatic).

I receive a "Danger area"
alert which is not on my
route.

Other than guidance, the system announces all "Danger areas"
positioned in a cone located in front of the vehicle. It may provide an
alert for "Danger areas" located on nearby or parallel roads.

Zoom in on the map to view the exact position of the
"Danger area". Select "On the route" to no longer
receive alerts other than navigation instructions or
to reduce the time for the announcement.

Frequently asked questions

Navigation

Audio and Telematics

QUESTION

ANSWER

SOLUTION

Certain traffic jams along
the route are not indicated
in real time.

On starting, it is several minutes before the system begins to receive
the traffic information.

Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).

In certain countries, only major routes (motorways...) are listed for
the traffic information.

This phenomenon is normal. The system is
dependent on the traffic information available.

The altitude is not
displayed.

On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly.

Wait until the system has started up completely so
that there is GPS coverage by at least 4 satellites.

Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary.

This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.

Audio and Telematics

Radio

QUESTION

ANSWER

SOLUTION

The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz is displayed...).

The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.

The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode.

This phenomenon is normal and does not indicate
a fault with the audio system.

The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park).

Have the aerial checked by a franchised dealer.

I cannot find some radio
stations in the list of
stations received.

The station is not received or its name has changed in the list.

Press on the "Update list" button in the "Radio
stations" secondary menu.

Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.

The name of the radio
station changes.

Audio and Telematics

Media

QUESTION

ANSWER

SOLUTION

Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).

Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.

The CD is ejected
automatically or is not
played by the player.

The CD is inserted upside down, is unplayable, does not contain any audio
data or contains an audio format which the player does not recognise.

Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot be
played if it is too badly damaged.
Check the content in the case of a recorded CD:
refer to the advice in the "AUDIO" section.
The audio system's CD player does not play
DVDs.
Some recorded CDs will not be played by the
audio system because they are not of adequate
quality.

The CD has been recorded in a format that is not compatible with the player (udf, ...).

The CD is protected by an anti-pirating protection system which is
not recognised by the audio system.

There is a long waiting
period following the
insertion of a CD or
connection of a USB
memory stick.

When a new medium is inserted, the system reads a certain
amount of data (directory, title, artist, etc.). This may take from a few
seconds to a few minutes.

This phenomenon is normal.

The CD player sound is
poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in suitable
conditions.

The audio equipment settings (bass, treble, ambiences) are
unsuitable.

Set the treble or bass level to 0, without selecting
an ambience.

Audio and Telematics

QUESTION

ANSWER

SOLUTION

I cannot connect my
Bluetooth telephone.

The telephone's Bluetooth function may be switched off or the
telephone may not be visible.

Check that your telephone's Bluetooth function is
switched on.
Check in the telephone settings that it is "visible
to all".

The Bluetooth telephone is not compatible with the system.

You can check the compatibility of your telephone
at the Brand's website (services).

The volume of the
telephone connected
in Bluetooth mode is
inaudible.

The volume depends both on the system and on the telephone.

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.

The ambient noise level has an influence on the quality of telephone
communication.

Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

Telephone

QUESTION

ANSWER

SOLUTION

Some characters in the
media information are not
displayed correctly while
playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and
folders.

Playing of streaming files
does not start.

The peripheral device connected does not support automatic play.

Start the playback from the device.

The names of tracks and
the track length are not
displayed on the screen
when streaming audio.

The Bluetooth profile does not allow the transfer of this information.

Audio and Telematics

QUESTION

ANSWER

SOLUTION

Some contacts are
duplicated in the list.

The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated.

Select "Display SIM card contacts" or "Display
telephone contacts".

Contacts are not shown in
alphabetical order.

Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order.

Modify the display setting in the telephone
directory.

The system does not receive
SMS text messages.

The Bluetooth mode does not permit sending SMS text messages to
the system.

QUESTION

ANSWER

SOLUTION

In changing the setting
of treble and bass the
equalizer setting is
deselected.

The selection of an equalizer setting imposes the settings for treble
and bass and vice-versa.

Modify the treble and bass or equalizer settings
to obtain the desired musical ambience.

In changing the equalizer
setting, treble and bass
return to zero.

When changing the
balance settings, the
distribution setting is
deselected.

The selection of a distribution setting imposes the balance settings
and vice-versa.

Modify the balance or distribution settings to
obtain the desired musical ambience.

When changing an
distribution setting,
the balance setting is
deselected.

Settings

Audio and Telematics

QUESTION

ANSWER

SOLUTION

There is a difference in
sound quality between the
different audio sources.

For optimum sound quality, the audio settings can be adapted to
the different sound sources, which may result in audible differences
when changing source.

Check that the audio settings are adapted to the
sources listened to. Adjust Balance, Treble, Bass
to the middle position, select the "None" musical
ambience and set the loudness correction to the
"Active" position in CD mode or to the "Inactive"
position in radio mode.

With the engine off, the
system switches off after a
few minutes of use.

When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode
and switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the battery
charge.

The date and time cannot
be set.

Setting of the date and time is only available if the synchronisation
with the satellites is deactivated.

Settings menu / Options / Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

Audio and Telematics

Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016

CITROËN Connect Radio

Multimedia audio system - Applications - Bluetooth

Multimedia audio system - Applications - Bluetooth telephone

Contents

First steps

Steering mounted controls - Type 1

Steering mounted controls - Type 2

Menus 100
Applications 102
Radio Media

106

Telephone 118
Settings

132

Frequently asked questions

143

The system is protected in such a way
that it will only operate in your vehicle.
The display of the

Energy Economy

Mode message signals that a change

to standby is imminent.

The different functions and settings
described vary according to the version
and configuration of your vehicle.

The link below gives access to OSS
(Open Source Software) codes for the
system.
http://www.psa-peugeot-citroen.com/oss

As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-
free system of your audio system must
be done with the

vehicle stationary

and the ignition on.

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Citroen C4 Picasso (2017 year). Instruction — part 28

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