Citroen Berlingo (2017 year). Instruction — part 18

Audio and Telematics

271

TECHNOLOGY

on BOARD

10

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Auxiliary socket (AUx)

Connect the portable device (MP3 player, …) to
the auxiliary Jack socket using an audio cable
(not supplied).

Press the SOURCE button several
times in succession and select AUx

.

First adjust the volume on your portable device
(to a high level). Then adjust the volume on
your audio system. Operation of controls is via
the portable device.

Do not connect a device to both the
Jack auxiliary socket and the USB port
at the same time.

CD player

Insert circular compact discs only.
Some anti-pirating systems, on original discs
or CDs copied using a personal recorder, may
cause faults which are no reflection on the
quality of the vehicle's player.
Insert a CD in the player, play begins
automatically.

To play a disc which has already
been inserted, press the SOURCE
button several times in succession
and select CD

.

Press one of the buttons to select a
track on the CD.

Press the LIST REFRESH button to
display the list of tracks on the CD.

Press and hold one of the buttons for
fast forward or rewind.

Audio and Telematics

272

Berlingo2VP_en_Chap10b_RD45_ed02-2016

The audio system will only play files with the
extension ".mp3" with a sampling rate of
22.05 KHz or 44.1 KHz. No other type of file
(.wma, .mp4, .m3u, etc.) can be played.

It is advisable to restrict file names to
20 characters without using special characters
(e.g. " ? ; ù) to avoid any playing or displaying
problems.

In order to be able to play a recorded CDR or
CDRW, when recording, the ISO 9660 level 1.2
or Joliet file format is recommended.
If the disc is recorded in another format, it may
not be played correctly.
It is recommended that the same recording
format is always used for an individual disc,
with as low a speed as possible (4x maximum)
for optimum sound quality.
In the particular case of a multi-session CD, the
Joliet format is recommended.

Information and advice

To play a disc which has already
been inserted, press the SOURCE
button several times in succession
and select CD

.

Press one of the buttons to select a
folder on the CD.

Press one of the buttons to select a
track on the CD.

Press the LIST REFRESH button to
display the list of directories of the
MP3 compilation.

Press and hold one of the buttons for
fast forward or rewind play.

Playing an MP3 CD
compilation

Insert an MP3 CD compilation in the player.
The audio equipment searches for all of the
music tracks, which may take anything between
a few seconds and several tens of seconds,
before play begins.

On a single disc, the CD player can
read up to 255 MP3 files spread over
8 folder levels. However, it is advisable
to keep to a limit of two levels to reduce
the access time before the CD is
played.
While the CD is being played, the folder
structure is not followed.
All of the files are displayed on a single
level.

Audio and Telematics

273

TECHNOLOGY

on BOARD

10

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Use only USB memory sticks formatted FAT32
(File Allocation Table).

It is recommended that you use
genuine Apple

®

USB cables for correct

operation.

* In certain cases, play of the audio files must

be initiated from the keypad.

** If the telephone supports the function.

Bluetooth

®

audio streaming

Streaming allows music files on the telephone
to be played via the audio system.

Connect the telephone: see the "Telephone"
section.

Select in the "Bluetooth: Telephone - Audio"
menu the telephone to be connected.
The audio system connects to a newly paired
telephone automatically.

Control of tracks to be played is via the buttons
on the audio system control panel and the
steering mounted controls**. The contextual
information can be displayed in the screen.

Activate the streaming source by
pressing the SOURCE*

button.

Connecting Apple

®

players

Connect the Apple

®

player to the USB port

using a suitable cable (not supplied).
Play starts automatically.

Control is via the audio system.

The classifications available are those of the
portable device connected (artists / albums /
genres / playlists / audiobooks / podcasts).

The version of software in the audio system
may not be compatible with the generation of
your Apple

®

player.

To protect the system, do not use a
USB hub.

Audio and Telematics

274

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Telephone

Pairing a Bluetooth

®

telephone

Screen C
(Available according to model and version)

As a safety measure and because they
require prolonged attention on the part
of the driver, the operations for pairing
of the Bluetooth

®

mobile telephone with

the Bluetooth

®

hands-free system of

your audio equipment must be carried
out with the vehicle stationary and the
ignition on.

Go to www.citroen.co.uk for more information
(compatibility, more help, ...).

Activate the telephone's Bluetooth

®

function

and ensure that it is "visible to all" (telephone
configuration).

Press the MENU

button.

In the menu, select:
- "Bluetooth: Telephone - Audio"
- "Bluetooth configuration"
- "Perform a Bluetooth search"

A window is displayed with a message that a
search is in progress.

The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth

®

device

used.
Consult your telephone's manual and
your operator to find out which services
are available to you.

* If your telephone is fully compatible.

The first 4 telephones recognised are displayed
in this window.

The "Telephone" menu permits access to the
following functions in particular: "Directory"*,
"Calls list", "Consult the paired equipment

".

Select the telephone to be connected from the
list. Only one telephone can be connected at
a time.

A virtual keypad is displayed in the screen:
enter a code with at least 4 digits.

Confirm by pressing OK

.

A message in the screen indicates the telephone
chosen. To accept the pairing, enter the same
code on the telephone, then confirm with OK

.

If pairing fails, the number of attempts is not
limited.

A message that the pairing has been
successful appears in the screen.

The automatic connection authorised is only
active after the telephone has been configured.
The directory and the call list can be accessed
after the necessary synchronisation period.

Audio and Telematics

275

TECHNOLOGY

on BOARD

10

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Receiving a call

An incoming call is announced by a ring and a
superimposed display in the screen.

Select the YES tab on the display
using the buttons.

Confirm by pressing OK

.

Press this button at the steering
mounted controls to accept the call.

Making a call

From the "Bluetooth: Telephone - Audio"
menu.

Select "Manage the telephone call

".

Select "Call

".

Or

Select "Calls list

".

Or

Select "Directory

".

Press this button for more than two
seconds for access to your directory,
then navigate using the thumbwheel.

Or

To dial a number, use your telephone's keypad,
with the vehicle stationary.

Ending a call

During a call, press this button for
more than 2 seconds.

Confirm with OK

to end the call.

The system accesses the telephone's
contacts directory, depending on its
compatibility, and while it is connected
by Bluetooth

®

.

With certain telephones connected by
Bluetooth

®

you can send a contact to

the directory of the audio system.
Contacts imported in this way are
saved in a permanent directory
visible to all, whatever the telephone
connected.
The menu for the directory is not
accessible if it is empty.

Audio and Telematics

276

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Screen menu map(s)

Radio-CD

REG mode

CD repeat

Shuffle play

Vehicle config*

R wiper in rev

Options

Diagnostic

RDS options

View

Abandon

1

2

3

3

1

2

2

2

2

1

2

Screen A

* The settings vary according to the trim level of

the vehicle.

Guide lighting

2

Units

Temperature: °Celsius / °Fahrenheit

Fuel consumption: KM/L - L/100 - MPG

1

2

2

Display adjust

Month

Day

Hour

Minutes

Year

12 H/24 H mode

Language

Italiano

Nederlands

Portuguès

Português do Brasil

Français

Deutsch

Čeština

English

Hrvatski

Español

Magyar

1

2

2

2

2

2

2

2

1

2

2

2

2

2

2

2

2

2

2

Audio and Telematics

277

TECHNOLOGY

on BOARD

10

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Screen C

Press the OK dial for access to
short-cut menus according to the
display on the screen.

activate / deactivate RDS

activate / deactivate REG mode

activate / deactivate radiotext

Radio

activate / deactivate Intro

CD / MP3 CD

activate / deactivate track repeat
(the entire current CD for CD, the entire
current folder for MP3 CD)

activate / deactivate random play
(the entire current CD for CD, the entire
current folder for MP3 CD)

activate / deactivate track repeat
(of the current folder / artist / genre /
playlist)

USB

activate / deactivate random play
(of the current folder / artist / genre /
playlist)

1

1

1

1

1

1

1

1

Audio and Telematics

278

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Screen C

Audio functions

Alternative frequencies (RDS)

Activate / deactivate

FM preferences

Regional mode (REG)

Activate / deactivate

Radio-text information (RDTXT)

Activate / deactivate

1

2

3

4

3

4

3

4

Play modes

Album repeat (RPT)

Activate / deactivate

Track random play (RDM)

Activate / deactivate

2

3

4

3

4

Enter distance to destination

1

1

1

2

2

2

Pressing the MENU

button displays:

Audio functions

Trip computer

Distance: x miles

Vehicle diagnosis

Warning log

Systems activated or deactivated

State of systems

Audio and Telematics

279

TECHNOLOGY

on BOARD

10

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Bluetooth configuration

1

1

1

2

2

2

2

2

3

3

3

2

3

Normal video

Brightness-video adjustment

Display configuration

Define the vehicle

parameters*

Inverse video

Brightness (- +) adjustment

Date and time adjustment

Setting the day/month/year

Setting the hour/minute

Choice of 12 h / 24 h mode

Choice of units

l/100 km - mpg - km/l

°Celsius / °Fahrenheit

1

1

3

3

2

3

2

3

3

2

3

3

3

Personalisation-

configuration

Bluetooth: Telephone -
Audio

Telephone function

Delete a paired equipment

Connect/Disconnect an equipment

Audio Streaming function

Consult the paired equipment

Perform a Bluetooth search

Calls list

Call

Directory

Terminate the current call

Manage the telephone call

Activate secret mode

* The settings vary according to vehicle.

Choice of language

1

Audio and Telematics

280

Berlingo2VP_en_Chap10b_RD45_ed02-2016

The table below gives answers to the most frequently asked questions on your audio system.

QUESTION

ANSWER

SOLUTION

With the engine off, the
audio system switches off
after a few minutes of use.

When the engine is switched off, the audio system operating time
depends on the state of charge of the battery.
The switch-off is normal: the audio equipment switches to economy
mode and switches off to prevent discharging of the vehicle's
battery.

Start the vehicle's engine to increase the battery
charge.

The message "the audio
system is overheated"
appears on the display.

In order to protect the installation if the surrounding temperature
is too high, the audio system switches to an automatic thermal
protection mode leading to a reduction in volume or CD play
stopping.

Switch the audio system off for a few minutes to
allow the system to cool.

Frequently asked questions

QUESTION

ANSWER

SOLUTION

There is a difference in
sound quality between the
different audio sources
(radio, CD...).

For optimum sound quality, the audio settings (Volume, Bass,
Treble, Ambience, Loudness) can be adapted to the different sound
sources, which may result in audible differences when changing
source (radio, CD...).

Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the audio functions (Bass, Treble, Front-Rear
Balance, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive" position
in radio mode.

Radio

Audio and Telematics

281

TECHNOLOGY

on BOARD

10

Berlingo2VP_en_Chap10b_RD45_ed02-2016

QUESTION

ANSWER

SOLUTION

The stored stations do not
function (no sound,
87.5 Mhz is displayed...).

An incorrect waveband is selected.

Press the BAND AST button to return to the
waveband (AM, FM1, FM2, FMAST) on which the
stations are stored.

The traffic announcement
(TA) is displayed. I do
not receive any traffic
information.

The radio station is not part of the regional traffic information
network.

Tune to a radio station which broadcasts traffic
information.

The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz is displayed...).

The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.

Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.

The environment (hills, buildings, tunnels, underground car parks...)
block reception, including in RDS mode.

This phenomenon is normal and does not
indicate a failure of the audio equipment.

The aerial is absent or has been damaged (for example when going
through an automatic car wash or into an underground car park).

Have the aerial checked by a CITROËN dealer.

Sound cut-outs of 1 to
2 seconds in radio mode.

During this brief sound cut-out, the RDS searches for another
frequency giving better reception of the station.

Deactivate the RDS function if the phenomenon
is too frequent and always on the same route.

Audio and Telematics

282

Berlingo2VP_en_Chap10b_RD45_ed02-2016

Media

QUESTION

ANSWER

SOLUTION

The message "USB
peripheral error" is
displayed on the screen.
The Bluetooth

®

connection

is cut.

The battery of the peripheral may not be sufficiently charged.

Recharge the battery of the peripheral device.

The USB memory stick is not recognised.
The USB memory stick may be corrupt.

Reformat the USB memory stick.

The CD is ejected
automatically or is not
played by the player.

The CD is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
play.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment.

- Check that the CD is inserted in the player

the right way up.

- Check the condition of the CD: the CD

cannot be played if it is too damaged.

- Check the content in the case of a recorded

CD: consult the advice in the "Audio" section.

-

The audio equipment's CD player does not
play DVDs.

-

Due to their quality level, certain writeable
CDs will not be played by the audio system.

The CD player sound is
poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in
suitable conditions.

The audio equipment settings (bass, treble, ambiences) are
unsuitable.

Set the treble or bass level to 0, without selecting
an ambience.

QUESTION

ANSWER

SOLUTION

I am unable to access my
voicemail.

Few telephones or service providers allow the use of this function.

Telephone

Audio and Telematics

283

TECHNOLOGY

on

BOARD

10

Berlingo2VP_en_Chap10c_BTA-3R_ed02-2016

Localised Emergency Call

For Russia, Belarus and Kazakhstan.

If an impact is detected by the airbag
control unit, and independently of
the deployment of any airbags, an
emergency call is made automatically.

If you benefit from the CITROËN
Connect Box offer with the SOS and
assistance pack included, there are
additional services available to you in
your personal space, via the Internet
website for your country.

In an emergency, press this
button for more than 2 seconds.
Flashing of the green LED and
a voice message confirm that
the call has been made to the
"Localised Emergency Call" call
centre*.

The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.

Pressing this button again immediately cancels
the request.
The green LED goes off.

"Localised Emergency Call" immediately
locates your vehicle, starts communication with
you in your language**, and where necessary
sends the appropriate public emergency
services**. In countries where the service is
not available, or when the locating service has
been expressly declined, the call is sent directly
to the emergency services (112) without the
vehicle location.

* Subject to the general conditions for the

service available from dealers and subject
to technological and technical limitations.

** Depending on the geographical cover of

"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle.

The list of countries covered and Telematic
services is available from dealers or on the
website for your country.

Emergency or assistance call

Audio and Telematics

284

Berlingo2VP_en_Chap10c_BTA-3R_ed02-2016

Localised Assistance Call

Operation of the system

If you purchased your vehicle outside
the Brand's dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes. In
a multi-lingual country, configuration is
possible in the official national language
of your choice.

For technical reasons and in particular
to improve the quality of "Telematic
services" services to customers, the
manufacturer reserves the right to carry
out updates to the vehicle's on-board
telematic system.

When the ignition is switched
on, the green LED comes on for
3 seconds indicating that the
system is operating correctly.

The red indicator lamp is on
continuously: there is a system
fault.

A fault with the system does not prevent
the vehicle being driven.

Press this button for more than
2 seconds to request assistance if
the vehicle breaks down.

** Depending on the geographical cover of

"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle.

The list of countries covered and Telematic
services is available from dealers or on the
website for your country.

Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.

Geo-location

You can deactivate geo-location by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by a press on "Localised
Assistance Call" to confirm.

To reactivate geo-location, simultaneously
press the "Localised Emergency Call" and
"Localised Assistance Call" buttons again,
followed by a press on "Localised Assistance
CallLocalisé" to confirm.

The red indicator lamp flashes: replace the
back-up battery.

A voice message confirms that the call has
been made**.

In either case, the emergency and assistance
calls may not function.
Contact a qualified repairer as soon as
possible.

For Russia, Belarus and Kazakhstan.