Citroën Berlingo (2022 year). Manual in english — page 18

274

CITROËN Connect Nav

Radio

Selecting a station

Press

Radio Media

to display the main

page.

Press "

Frequency

".

Press one of the buttons to perform an

automatic search for radio stations.

Or

Move the slider to manually search for

frequencies up or down.

Or

Press

Radio Media

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Radio stations

" on the secondary

page.

Press "

Frequency

".

Enter the values using the virtual keypad.

First enter the units then click on the

decimals field to enter the figures after the

decimal point.

Press "

OK

" to confirm.

Radio reception may be affected by the

use of electrical equipment not approved

by the Brand, such as a USB charger

connected to the 12 V socket.

The exterior environment (hills, buildings,

tunnels, basement car parks, etc.) may

block reception, including in RDS mode.

This phenomenon is perfectly normal in the

context of radio wave transmission, and

in no way indicative of an audio system

malfunction.

Presetting a station

Select a radio station or frequency.

(refer to the corresponding section)

Press "

Presets

".

Make a long press on one of the buttons

to preset the station.

Changing the waveband

Press

Radio Media

to display the main

page.

To change the waveband, press "Band…",

displayed at the top right of the screen.

Activating/Deactivating RDS

RDS, if activated, allows you to continue

listening to the same station by automatic

retuning to alternative frequencies.

Press

Radio Media

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Radio settings

".

Select "

General

".

Activate/deactivate "

Station follow

".

Press "

OK

" to confirm.

RDS station tracking may not be

available nationwide, as many radio

stations do not cover 100 % of the country.

This explains the loss of reception of the

station during a journey.

Displaying text information

The "Radio Text" function displays information

transmitted by the radio station relating to the

station or the currently playing song.

Press

Radio Media

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Radio settings

".

Select "

General

".

Activate/deactivate "

Display radio text

".

Press "

OK

" to confirm.

Playing TA messages

The TA (Traffic Announcement) function gives

priority to TA alert messages. To operate, this

function needs good reception of a radio station

that carries this type of message. While traffic

information is being broadcast, the current

media is automatically interrupted so that the

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TA message can be heard. Normal play of the

previously playing media resumes at the end of

the message.

Select "

Announcements

".

Activate/deactivate "

Traffic

announcement

".

Press "

OK

" to confirm.

DAB (Digital Audio

Broadcasting) radio

Terrestrial Digital Radio

Digital radio provides higher quality sound.

The various "multiplexes/ensembles" offer a

choice of radio stations organised in alphabetical

order.

Press

Radio Media

to display the main

page.

Press “Band …" at the top right of the screen to

display the "

DAB

" waveband.

FM-DAB tracking

"DAB" does not cover 100% of the territory.

When the digital radio signal is poor,

“FM-DAB auto tracking" enables you to continue

listening to the same station by automatically

switching to the corresponding FM analogue

station (if there is one).

Press

Radio Media

to display the main

page.

Press the "

OPTIONS

" button to go to the

secondary page.

Select "

Radio settings

".

Select "

General

".

Activate/deactivate "

FM-DAB Follow-up

".

Activate/deactivate "

Station follow

".

Press "

OK

".

If "FM-DAB auto tracking" is activated,

there may be a time lag of a few seconds

when the system switches to "FM" analogue

radio, and in some cases a change in volume.

When the digital signal quality is restored, the

system automatically changes back to "DAB".

To minimise this time lag, storing radio

stations in the "DAB" band is recommended.

If the "DAB" station being listened to is

not available on "FM" ("

FM-DAB

" greyed

out), or "FM-DAB auto tracking" is not

activated, the sound will cut out when the

digital signal becomes too weak.

Media

USB port

Insert the USB memory stick into the USB

port or connect the USB device to the

USB port using a suitable cable (not supplied).

To protect the system, do not use a USB

hub.

The system builds playlists (in temporary

memory); this operation can take from a

few seconds to several minutes at the first

connection.

Reduce the number of non-music files and the

number of folders to reduce the waiting time.

Playlists are updated whenever the ignition

is switched off or a USB memory stick is

connected. The audio system memorises these

lists, which will subsequently load faster if they

have not been changed.

Auxiliary socket (AUX)

Depending on equipment

Connect a portable device (MP3 player,

etc.) to the auxiliary jack socket using an

audio cable (not supplied).

This source is only available if "Auxiliary input"

has been selected in the audio settings.

First adjust the volume on the portable device

(to a high level). Then adjust the volume of the

audio system.

Controls are managed via the portable device.

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Selecting the source

Press

Radio Media

to display the main

page.

Select "

SOURCES

".

Select the source.

Watching a video

Depending on equipment/Depending on version/

Depending on country.

Insert a USB memory stick in the USB port.

Video control commands are accessible

only through the touch screen.

Press

Radio Media

to display the main

page.

Select "

SOURCES

".

Select

Video

to start the video.

To remove the USB memory stick, press

the pause button to stop the video, then

remove the memory stick.

The system can play video files in the MPEG-4

Part 2, MPEG-2, MPEG-1, H.264, H.263, VP8,

WMV and RealVideo formats.

Streaming Bluetooth

®

Streaming allows you to listen to the audio feed

from your smartphone.

The Bluetooth profile must be activated.

First adjust the volume on the portable device (to

a high level).

Then adjust the volume of the audio system.

If play does not start automatically, it may be

necessary to start the audio playback from the

smartphone.

Control is from the portable device or by using

the system's touch buttons.

Once connected in streaming mode, the

smartphone is considered to be a media

source.

Connecting Apple

®

players

Connect the Apple

®

player to the USB port using

a suitable cable (not supplied).

Play starts automatically.

Control is via the audio system.

The classifications available are those of

the portable device connected (artists/

albums/genres/playlists/audio books/

podcasts).

The default classification used is by artist. To

modify the classification used, return to the

first level of the menu then select the desired

classification (playlists for example) and

confirm to go down through the menu to the

desired track.

The version of software in the audio system may

not be compatible with the generation of the

Apple

®

player.

Information and advice

The system supports USB mass storage

devices, BlackBerry

®

devices and Apple

®

players

via the USB ports. The adapter cable is not

supplied.

Devices are managed using the audio system

controls.

Other devices, not recognised on connection,

must be connected to the auxiliary socket using

a jack cable (not supplied) or via Bluetooth

streaming, if compatible.

The audio system will only play audio files with

".wma", ".aac", ".flac", ".ogg" and ".mp3" file

extensions, at bit rates between 32 Kbps and

320 Kbps.

It also supports VBR (Variable Bit Rate) mode.

No other file types (".mp4", etc.) can be read.

All ".wma" files must be standard WMA 9 files.

The supported sampling rates are 32, 44 and

48 KHz.

To avoid reading and display problems, we

recommend choosing file names less than 20

characters long that do not contain any special

characters (e.g. “ ? . ; ù).

Use only USB memory sticks in FAT32 format

(File Allocation Table).

We recommend using the original USB

cable for the portable device.

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12

Telephone

Pairing a Bluetooth

®

telephone

The services available depend on the

network, the SIM card and the

compatibility of the Bluetooth devices used.

Consult the telephone user guide and the

service provider to check which services are

available.

The Bluetooth function must be activated

and the telephone configured as "Visible

to all” (in the telphone settings).

To complete the pairing, whichever procedure is

used (from the telephone or from the system),

ensure that the code is the same in the system

and in the telephone.

If the pairing procedure fails, we

recommend deactivating and then

reactivating the Bluetooth function on the

telephone.

Procedure from the telephone

Select the system name in the list of

detected devices.

In the system, accept the connection request

from the telephone.

Procedure from the system

Press

Telephone

to display the main

page.

Press "

Bluetooth search

".

Or

Select "

Search

".

The list of detected telephones is

displayed.

Select the name of the chosen telephone

in the list.

Connection sharing

The system offers to connect the telephone with

3 profiles:

– "

Telephone

" (hands-free kit, telephone only),

– “

Streaming

" (streaming: wireless playing of

audio files on the telephone),

– "

Mobile internet data

".

The "

Mobile internet data

" profile must

be activated for connected navigation,

after first activating smartphone connection

sharing.

Select one or more profiles.

Press "

OK

" to confirm.

Depending on the type of telephone, you may by

prompted to accept the transfer of contacts and

messages.

The ability of the system to connect just

one profile depends on the telephone.

All three profiles may connect by default.

The profiles compatible with the system

are: HFP, OPP, PBAP, A2DP, AVRCP,

MAP and PAN.

Visit the Brand's website for more information

(compatibility, additional help, etc.).

Automatic reconnection

On returning to the vehicle, if the last telephone

connected is present again, it is automatically

recognised and within about 30 seconds

after switching on the ignition, the pairing is

established automatically (Bluetooth activated).

To modify the connection profile:

Press

Telephone

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Bluetooth connection

" to display

the list of paired devices.

Press the "Details" button.

Select one or more profiles.

Press "

OK

" to confirm.

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Managing paired telephones

This function lets you connect or disconnect a

device or delete a pairing.

Press

Telephone

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Bluetooth connection

" to display

the list of paired devices.

Press on the name of the telephone

selected in the list to disconnect it.

Press again to connect it.

Deleting a telephone

Select the basket at top right of the

screen to display a basket alongside the

telephone chosen.

Press the basket alongside the telephone

chosen to delete it.

Receiving a call

An incoming call is announced by a ring and a

superimposed display in the screen.

Make a short press on the steering

mounted telephone button to accept an

incoming call.

And

Make a long press

on the steering mounted telephone button

to reject the call.

Or

Select "

End call

" on the touch screen.

Making a call

Using the telephone is not recommended

while driving.

Park the vehicle.

Make the call using the steering mounted

controls.

Calling a new number

Press

Telephone

to display the main

page.

Enter the phone number using the digital

keypad.

Press "

Call" to start the call.

Calling a contact

Press

Telephone

to display the main

page.

Or press and hold

the steering mounted telephone button.

Select "

Contact

".

Select the desired contact from the displayed list.

Select "

Call

".

Calling a recently used

number

Press

Telephone

to display the main

page.

Or

Press and hold

the steering mounted telephone button.

Select "

Calls

".

Select the desired contact from the displayed list.

It is always possible to make a call

directly from the telephone; as a safety

measure, first park the vehicle.

Managing contacts/entries

Press

Telephone

to display the main

page.

Select "

Contact

".

Select "

Create

" to add a new contact.

Press the "

Telephone

" tab to enter the

contact’s telephone number(s).

Press the "

Address

" tab to enter the

contact’s address(es).

Press the "

Email

" tab to enter the

contact’s email address(es).

Press "

OK

" to save.

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Press this button to sort contacts by

Surname+first name or by First

name+surname.

The "

Email

" function allows email

addresses to be entered for a contact,

but the system is not able to send emails.

Managing messages

Press

Telephone

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Messages

" to display the list of

messages.

Select the "

All

", "

Incoming

" or "

Sent

”

tab.

Select the details of the message chosen

in one of the lists.

Press "

Answer

" to send a quick message

stored in the system.

Press "

Call" to start the call.

Press "

Play

" to listen to the message.

Access to "

Messages

" depends on the

compatibility between the smartphone

and the onboard system.

Some smartphones retrieve messages or

email messages more slowly than others.

Managing quick messages

Press

Telephone

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Quick messages

" to display the

list of messages.

Select the "

Delayed

", "

My arrival

", "

Not

available

" or "

Other

" tab, enabling you to

create new messages.

Press "

Create

" to write a new message.

Select the message chosen in one of the

lists.

Press "

Transfer

" to select one or more

recipients.

Press "

Play

" to start playing the message.

Managing email

Press

Telephone

to display the main

page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Email

" to display the list of

messages.

Select the "

Incoming

", "

Sent

" or "

Not

read

” tab.

Select the message chosen in one of the lists.

Press "

Play

" to start playing the message.

Access to email messages depends on

the compatibility between the

smartphone and the onboard system.

Settings

Audio settings

Press

Settings

to display the main page.

Select "

Audio settings

".

Then select "

Ambience

", "

Position

", "

Sound

",

"

Voice

" or "

Ringtone

".

Press "

OK

" to save the settings.

The balance/distribution (or spatialisation

with the Arkamys

system) uses audio

processing to adjust the sound quality

according to the number of passengers in the

vehicle.

Available only with the front and rear speaker

configuration.

The

Ambience

setting (choice of 6

ambiances) as well as for

Bass

,

Medium

and

Treble

are different and independent for

each audio source.

Activate or deactivate "

Loudness

".

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The "

Position

" settings (All passengers,

Driver and Front only) are common to all

sources.

Activate or deactivate "

Touch tones

",

"

Volume linked to speed

" and "

Auxiliary

input

".

Onboard audio: Arkamys Sound Staging

optimises the sound distribution inside

the passenger compartment.

Configuring profiles

Press

Settings

to display the main page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Setting of the profiles

".

Select "

Profile 1

", "

Profile 2

", "

Profile 3

” or

"

Common profile

".

Press this button to enter a name for the

profile using the virtual keypad.

Press "

OK

" to confirm.

Press this button to add a photograph to

the profile.

Insert a USB memory stick containing the

photograph in the USB port.

Select the photograph.

Press "

OK

" to accept the transfer of the

photograph.

Press "

OK

" again to save the settings.

The location for the photograph is

square; the system reshapes the original

photograph if in another format.

Press this button to reset the selected

profile.

Resetting the selected profile activates

the English language by default.

Select a "

Profile

" (1 or 2 or 3) to link "

Audio

settings

" with it.

Select "

Audio settings

".

Then select "

Ambience

", "

Position

"; "

Sound

",

"

Voice

" or "

Ringtone

".

Press "

OK

" to save the selected profile’s

settings.

Modifying system settings

Press

Settings

to display the main page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Screen configuration

".

Select "

Animation

".

Activate or deactivate:

Automatic

scrolling

Select "

Brightness

".

Move the slider to adjust the brightness of

the screen and/or the instrument panel.

Press

Settings

to display the main page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

System settings

".

Select "

Units

" to change the units of distance,

fuel consumption and temperature.

Select "

Factory settings

" to restore the initial

settings.

Resetting the system to "Factory

settings" activates English and degrees

Fahrenheit and deactivates summer time.

Select "

System info

" to display the versions of

the various modules installed in the system.

Selecting the language

Press

Settings

to display the main page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Languages

" to change the

language.

Setting the date

Press

Settings

to display the main page.

Press the "

OPTIONS

" button to access the

secondary page.

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12

Select "

Setting the time-date

".

Select "

Date

".

Press this button to set the date.

Press "

OK

" to confirm.

Select the display format for the date.

Time and date setting is only available if

"GPS synchronisation" is deactivated.

Setting the time

Press

Settings

to display the main page.

Press the "

OPTIONS

" button to access the

secondary page.

Select "

Setting the time-date

".

Select "

Time

".

Press this button to set the time using the

virtual keypad.

Press "

OK

" to confirm.

Press this button to set the time zone.

Select the display format for the time

(12h/24h).

Activate or deactivate summer time (+1

hour).

Activate or deactivate GPS

synchronisation (UTC).

Press "

OK

" to confirm.

The system may not automatically

manage the change between winter and

summer time (depending on the country of

sale).

Colour schemes

Depending on equipment/Depending on version.

As a safety measure, the procedure for

changing the colour scheme is only

possible when the

vehicle is stationary

.

Press

Settings

to display the main page.

Select "

Color schemes

".

Select a colour scheme in the list then

press "

OK

" to confirm.

Whenever the colour scheme is

changed, the system restarts, temporarily

displaying a black screen.

Frequently asked

questions

The following information groups together the

answers to the most frequently asked questions

concerning the system.

Navigation

I cannot enter the navigation address.

The address is not recognised.

► Use the "intuitive method" by pressing

the "Search…" button at the bottom of the

"Navigation” page.

The route calculation is not successful.

The route settings may conflict with the current

location (for example, if toll roads are excluded

but the vehicle is on a toll road).

► Check the route settings in the "Navigation"

menu.

I am not receiving "Danger zone" alerts.

You have not subscribed to the online services

option.

► If you have subscribed to the option:

- a few days may elapse before the service is

activated,

- services may not be selected in the system

menu,

- online services are not active ("TOMTOM

TRAFFIC" not shown on the map).

The POIs do not appear.

The POIs have not been selected.

► Set the zoom level to 200 metres (656 ft), or

select POIs from the POI list.

The "Danger zone" audible warning feature is

not working.

The audible warning is not active or the volume

is too low.

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► Activate the audible warning in the

"Navigation" menu and check the voice volume

in the sound settings.

The system does not suggest a detour

around an incident on the route.

The route settings do not take account of TMC

messages.

► Configure the "Traffic info" function in the

route settings list (None, Manual or Automatic).

I am receiving a "Danger zone" alert which is

not on my route.

As well as providing guided navigation, the

system announces all "Danger areas" positioned

in a cone located in front of the vehicle. It may

provide an alert for "Danger areas" located on

nearby or parallel roads.

► Zoom the map to show the exact location

of the "Danger area". You can select "On the

route" to stop receiving warnings or decrease the

warning duration.

Certain traffic jams along the route are not

indicated in real time.

On starting, a few minutes may elapse before

the system begins to receive traffic information.

► Wait until traffic information is being received

correctly (traffic information icons shown on the

map).

In certain countries, only major routes

(motorways, etc.) are listed for the traffic

information.

This is perfectly normal. The system is

dependent on the traffic information available.

The altitude is not displayed.

On starting, GPS initialisation may take up to

3 minutes to receive more than 4 satellites

correctly.

► Wait until the system has started up

completely so that there is GPS coverage by at

least 4 satellites.

Depending on the geographical environment

(tunnel, etc.) or the weather, the conditions of

reception of the GPS signal may vary.

This behaviour is normal. The system is

dependent on the GPS signal reception

conditions.

My navigation is no longer connected.

During start-up and in certain geographical

areas, the connection may be unavailable.

► Check that the online services are activated

(settings, contract).

Radio

The reception quality of the radio station

being listened to gradually deteriorates or

the station presets are not working (e.g. no

sound, "87.5" MHz is displayed).

The vehicle is too far from the selected station’s

transmitter, or no transmitter is present in the

geographical area.

► Activate the "RDS" function by means of the

short-cut menu to enable the system to check

whether there is a more powerful transmitter in

the geographical area.

The aerial is missing or damaged (e.g. when

going through a car wash or in an underground

car park).

► Have the aerial checked by a dealer.

The surrounding area (e.g. hill, building, tunnel,

underground car park, etc.) is blocking reception,

including in RDS tracking mode.

This is a perfectly normal phenomenon, and is

not indicative of an audio system malfunction.

I cannot find some radio stations in the list of

stations received.

The name of the radio station changes.

The station is no longer received or its name has

changed in the list.

Some radio stations send other information

in place of their name (the title of the song for

example).

The system interprets these details as the station

name.

► Press "Update list" in the "Radio stations"

secondary menu.

Media

Playback of my USB memory stick starts only

after a very long wait (around 2 to 3 minutes).

Some files supplied with the memory stick may

greatly slow down access to reading the memory

stick (multiplication by 10 of the cataloguing

time).

► Delete the files supplied with the memory

stick and limit the number of sub-folders in the

file structure on the memory stick.

There may be an extended pause after

inserting a USB stick.

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The system reads a variety of data (folder, title,

artist, etc.). This can take from a few seconds to

a few minutes.

This is perfectly normal.

Some characters in information about the

currently playing media may not be displayed

correctly.

The audio system is unable to process certain

types of character.

► Use standard characters to name tracks and

folders.

Playback of streaming files does not start.

The connected device does not automatically

launch playback.

► Start playback from the device.

Track names and playing times are not

displayed on the audio streaming screen.

The Bluetooth profile does not allow the transfer

of this information.

Telephone

I am unable to connect my Bluetooth

telephone.

The telephone's Bluetooth function may be

switched off or the device may not be visible.

► Check that the telephone has Bluetooth

switched on.

► Check in the telephone settings that it is

"visible to all".

► Deactivate then reactivate the telephone’s

Bluetooth function.

The Bluetooth telephone is not compatible with

the system.

► You can check the compatibility of the

telephone on the Brand's website (services).

Android Auto and/or CarPlay do not work.

Android Auto and CarPlay may not activate if the

USB cables are of poor quality.

► Use genuine USB cables to ensure

compatibility.

Android Auto and/or CarPlay do not work.

Android Auto and CarPlay are not available in all

countries.

► Check the list of supported countries via

these websites: Google Android Auto or Apple.

The volume of the telephone connected via

Bluetooth is too low.

The volume depends on both the system and the

telephone.

► Increase the volume of the audio system, to

maximum if required, and increase the volume of

the telephone if necessary.

Ambient noise affects the quality of the

telephone call.

► Reduce ambient noise (e.g. close the

windows, reduce ventilation, slow down).

Some contacts are duplicated in the list.

The options for synchronising contacts are:

synchronise the contacts on the SIM card, the

contacts on the telephone, or both. When both

synchronisations are selected, some contacts

may be duplicated.

► Select "Display SIM card contacts" or

"Display telephone contacts".

The contacts are not listed in alphabetical

order.

Some telephones offer display options.

Depending on the settings chosen, contacts can

be transferred in a specific order.

► Modify the telephone directory display

settings.

The system is not receiving SMS text

messages.

Bluetooth mode does not allow SMS text

messages to be sent to the system.

Settings

When the treble and bass settings are

changed, the ambience is deselected.

When the ambience is changed, the treble

and bass settings are reset.

Selecting an ambience imposes the treble and

bass settings, and vice versa.

► Modify the treble and bass or ambience

settings to obtain the desired musical ambience.

When the balance settings are changed, the

distribution is deselected.

When the distribution setting is changed, the

balance settings are deselected.

Selecting a distribution setting imposes the

balance settings, and vice versa.

► Modify the balance setting or the distribution

setting to obtain the desired sound quality.

There is a difference in sound quality

between audio sources.

To allow for optimal listening quality, the sound

settings can be tailored to different audio

sources, which can generate audible differences

when changing source.

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► Check that the sound settings are appropriate

to the sources listened to. We recommend

setting the sound functions (Bass, Treble,

Balance) to the middle position, setting the

musical ambience to "None", setting loudness

correction to "Active" in USB mode and "Inactive"

in Radio mode.

► In all cases, after applying sound settings,

adjust the volume level on the portable device (to

a high level) first. Then adjust the volume level

on the audio system.

When the engine is off, the system switches

off after several minutes of use.

When the engine is switched off, the system's

operating time depends on the state of charge of

the battery.

The switch-off is normal: the system

automatically goes into energy economy mode

and switches off to maintain an adequate charge

in the battery.

► Start the vehicle’s engine to increase the

charge of the battery.

The date and time cannot be set.

Date and time settings are only available if

satellite synchronisation is deactivated.

► Settings menu/Options/Date-Time Setting.

Select the "Time" tab and deactivate "GPS

synchronisation" (UTC).

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13

Event data recorders

Electronic control units are installed in your

vehicle. Control units process data which is

received by vehicle sensors, for example, or

which they generate themselves or exchange

amongst themselves. Some control units are

necessary for the safe functioning of your

vehicle, others assist you while you drive (driver

assistance systems), while others provide

comfort or infotainment functions.

The following contains general information about

data processing in the vehicle. You will find

additional information as to which specific data is

uploaded, stored and passed on to third parties

and for what purpose in your vehicle under

the key word Data Protection closely linked

to the references for the affected functional

characteristics in the relevant owner's manual

or in the general terms of sale. These are also

available online.

Vehicle operating data

The control units process the data used for the

operation of the vehicle.

This data includes, for example:

– Information about the state of the vehicle

(e.g. speed, travel time, lateral acceleration,

wheel rotation rate, fastened seat belts display).

– Environmental conditions (e.g. temperature,

rain sensor, distance sensor).

As a general rule, this data is temporary, is

not stored for longer than one operating cycle

and is only used within the vehicle itself. The

control units often record this data (including the

vehicle's key). This function allows either the

temporary or permanent storage of information

about the state of the vehicle, stresses on

components, servicing requirements, as well as

events and technical errors.

Depending on the vehicle's equipment level, the

data stored is as follows:

– Operating state of system components

(e.g. filling level, tyre pressures, battery charge

status).

– Faults and malfunctions in important system

components (e.g. lamps, brakes).

– System reactions in specific driving situations

(e.g. deployment of an airbag, triggering of

stability control and braking systems).

– Information about events which have

damaged the vehicle.

– For electric and rechargeable hybrid vehicles,

the traction battery charge level and the

estimated driving range.

In particular circumstances (e.g. if the vehicle

has detected a malfunction), it may be necessary

to record data which would otherwise simply not

be stored.

When taking your vehicle in for servicing

(e.g. repairs, maintenance), the stored operating

data may be read along with the vehicle's

identification number and used if necessary.

The personnel working for the servicing network

(e.g. garages, manufacturers) or third parties

(e.g. roadside assistance agents) may read

the vehicle's data. This also applies to work

carried out under warranty and quality assurance

measures.

This data is generally read via the OBD

(On-Board Diagnostics) port fitted by law to

the vehicle. It is used to report on the technical

state of the vehicle or its components and

facilitates the diagnosis of malfunctions, in

compliance with warranty obligations and for

quality improvement. This data, in particular the

information relating to stress on components,

technical events, operator errors and other

malfunctions, is sent to the Manufacturer, if

necessary, along with the vehicle's identification

number. The Manufacturer's liability may also be

engaged. The Manufacturer may also use the

operating data taken from the vehicle for product

recalls. This data may also be used to check the

customer's warranty and any claims made under

warranty.

Any malfunctions stored in the vehicle may be

reset by an after-sales service company during

servicing or repair work, or at your request.

Comfort and infotainment

functions

Comfort settings and personalised settings

may be saved in the vehicle and modified or

reinitialised at any time.

Depending on the vehicle's equipment level, this

may include:

– Seat and steering wheel position settings.

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Event data recorders

– Chassis and air conditioning settings.

– Personalised settings such as the interior

lighting.

You can enter your own data into the functions

of your vehicle's audio and telematic system, as

part of the selected functionalities.

Depending on the vehicle's equipment level, this

may include:

– Multimedia data such as music, videos or

photos to be read by an integrated multimedia

system.

– Address book data to be used with an

integrated hands-free system or with an

integrated navigation system.

– Entered destinations.

– Data regarding the use of online services.

This data for the comfort and infotainment

functions may be stored locally in the vehicle

or saved to a device that you have connected

to the vehicle (e.g. smartphone, USB memory

stick or MP3 player). Data that you have entered

yourself may be deleted at any time.

This data may also be transmitted outside the

vehicle at your request, particularly when using

online services in line with the settings that you

have selected.

Smartphone integration

(e.g. Android Auto

®

or

Apple

®

CarPlay

®

)

If your vehicle is equipped accordingly, you can

connect your smartphone or another mobile

device to the vehicle in order to operate it using

the vehicle's integrated controls. Images and

sounds from the smartphone can be transmitted

through the audio and telematics system.

Specific information is simultaneously sent

to your smartphone. Depending on the type

of integration, this includes data such as location,

day/night mode and other general information

about the vehicle. For more information, please

refer to the user instructions for the vehicle or the

audio and telematics system.

Integrating a smartphone allows you to use

its applications, such as a navigation app or

music player. No other integration between

the smartphone and the vehicle is possible, in

particular active access to vehicle data. How the

data is processed subsequently is determined

by the supplier of the application being used.

The ability the change settings depends on the

application in question and on the operating

system installed on your smartphone.

Online services

If your vehicle is connected to a wireless

network, data can be exchanged between

your vehicle and other systems. Connection

to a wireless network is made possible via a

transmitter located in your vehicle or a mobile

device that you have provided (e.g. smartphone).

The online services can be used via this wireless

connection. These include online services and

applications (apps) provided to you by the

Manufacturer or other suppliers.

Exclusive services

As regards the Manufacturer's online services,

the corresponding functions are described by

the Manufacturer in an appropriate medium

(e.g. handbook, Manufacturer's website) and the

information about data protection is provided.

Personal data may be used for online services.

The exchange of data for this purpose takes

place over a secure connection, using for

example the Manufacturer's dedicated computer

systems. The collection, processing and use of

personal data for the development of services

are carried out solely on the basis of a legal

authorisation, for example in the case of a

legal emergency call system or a contractual

agreement or else under a consent agreement.

You can activate or deactivate the services and

functions (some may be chargeable) and, in

some cases, the vehicle's entire connection to

the wireless network. This does not include the

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Event data recorders

13

statutory functions and services such as the

emergency or assistance call system.

Third-party services

If you use online services provided by other

(third-party) suppliers, these services are subject

to the responsibility, the data protection and

the terms and conditions of use of the supplier

in question. The Manufacturer often has no

influence over the content exchanged in this

regard.

Please therefore ensure that you are aware of

the nature, extent and purpose of the collection

and use of personal data as part of the third-

party services provided by the service provider

in question.