Renault Master (2022 year). Manual in english — page 1

Section 1: Getting to know your vehicle

Key, remote control

1.2

Deadlocking

1.7

Hands-free access transmitter, receiver

1.8

Locking, unlocking the doors

1.10

Doors

1.13

Headrests

1.19

Front seats

1.20

Seat belts

1.23

Methods of restraint in addition to the front seat belts

1.30

Side protection devices

1.35

Child safety: general information

1.37

choosing a child seat mounting

1.40

fitting a child seat, general information

1.42

Child seats: attachment by seat belt or by ISOFIX system

1.44

deactivating, activating the front passenger airbag

1.80

Steering wheel, power-assisted steering

1.83

Rear view mirrors

1.84

Driving position: left-hand drive

1.86

Driver’s position, right-hand drive

1.88

Warning lights

1.90

Trip computer

1.96

Clock

1.107

Exterior temperature

1.107

Windscreen washer, wiper

1.109

Exterior lighting and signals

1.112

Headlight beam adjustment

1.117

Audible and visual signals

1.119

Fuel tank

1.120

Reagent tank

1.122

1.1

KEY, RADIO FREQUENCY REMOTE CONTROL: general information (1/3)

Driver’s responsibility

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

a short time.

They may pose a risk to themselves

or to others by starting the engine,

Radio frequency remote

activating equipment such as the

control A

control B

electric windows or locking the

doors.

1 Locking all the opening elements.

2 Unlock the front doors or, depending

Also, in hot and/or sunny weather,

2 Unlocking all the opening elements.

on the vehicle, all the opening ele-

please remember that the tempera-

3 Key for ignition switch, doors and

ments. ➥ 1.5.

ture inside the passenger compart-

fuel filler cap.

3 Key for ignition switch, doors and

ment increases very quickly.

fuel filler cap.

RISK OF DEATH OR SERIOUS

4 Locking/unlocking the luggage com-

INJURY.

partment and, depending on the ve-

hicle, the sliding side doors.

The key must not be used for any

function other than those described

Advice

in the handbook (removing the cap

Avoid leaving the remote control in

from a bottle, etc.).

hot, cold or humid areas.

1.2

KEY, RADIO FREQUENCY REMOTE CONTROL: general information (2/3)

Radio frequency remote

control operating range

This varies according to the environ-

ment: take care not to lock or unlock

the doors by inadvertently pressing the

buttons on the remote control.

Note: on certain vehicles, if a door is

not opened within approximately two

minutes of the door being unlocked by

remote control, the doors will lock again

automatically.

Interference

Interference by factors in the imme-

Radio frequency remote

diate vicinity (external installations or

control C

control D

the use of equipment operating on the

1 Locking all the opening elements.

same frequency as the remote control)

1 Locking all the opening elements.

2 Unlock the front doors or, depending

may affect the operation of the remote

2 Unlocking all the opening elements.

on the vehicle, all the opening ele-

control.

3 Key for ignition switch, doors and

ments. ➥ 1.5.

fuel filler cap.

3 Key for ignition switch, doors and

5 Locking/unlocking the key insert for

fuel filler cap.

remote control C.

5 To release the insert from its hous-

To release the insert from its hous-

ing, press button 5, it comes out au-

tomatically. Press button 5 and guide

tomatically.

the insert back into its housing.

Press button 5 and guide the insert

6 Locking/unlocking the luggage com-

back into its housing.

partment and, depending on the ve-

hicle, the sliding doors.

1.3

KEY, RADIO FREQUENCY REMOTE CONTROL: general information (3/3)

Replacement, additional remote

Driver’s responsibility

when parking or stopping

control or transmitter/receiver

the vehicle

You must only contact an approved

Never leave an animal,

Dealer.

child or adult who is not self-suffi-

- If you need to replace a remote

cient alone on your vehicle, even for

control, it will be necessary to

a short time.

take the vehicle and all of its keys

They may pose a risk to themselves

to an approved Dealer in order to

or to others by starting the engine,

initialise the system.

Hands-free access

activating equipment such as the

- Depending on the vehicle, you

transmitter/receiver E

electric windows or locking the

may use up to four remote con-

doors.

This enables the vehicle doors to be

trols or two transmitter/receivers.

locked/unlocked without using the

Also, in hot and/or sunny weather,

remote control. ➥ 1.8.

Remote control unit failure

please remember that the tempera-

Make sure that the correct battery

ture inside the passenger compart-

type is being used, and that the

ment increases very quickly.

battery is in good condition and in-

RISK OF DEATH OR SERIOUS

serted correctly. These batteries

INJURY.

have a service life of approximately

two years.

How to change the battery ➥ 5.34.

1.4

KEY, RADIO FREQUENCY REMOTE CONTROL: use (1/2)

To lock/unlock the doors from the

inside ➥ 1.10.

Driver’s responsibility

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone in your vehicle, even for

a short time.

Remote controls A and B are used to

Note: depending on the vehicle, if a

They may pose a risk to themselves

lock and unlock the doors.

door or the luggage compartment is

or to others by starting the engine,

They are powered by a battery which

open or not properly shut, they will lock

activating equipment such as the

can be replaced ➥ 5.34.

and unlock in quick succession with-

electric windows or locking the

out any flashing of the hazard warning

doors, for example.

lights and side indicator lights.

Also, in hot and/or sunny weather,

Locking the doors

please remember that the tempera-

Press locking button 1. The side indi-

ture inside the passenger compart-

Unlocking the doors

cator lights and hazard warning lights

ment increases very quickly.

confirm the locking by flashing twice.

Pressing button 2 unlocks the doors

RISK OF DEATH OR SERIOUS

and tailgate. The unlocking is con-

INJURY.

firmed by one flash of the hazard warn-

ing lights and the side indicator lights.

1.5

KEY, RADIO FREQUENCY REMOTE CONTROL: use (2/2)

Unlocking the doors

Briefly pressing button 2 unlocks the

front doors or, depending on the vehi-

cle, all the doors.

Depending on the vehicle, briefly press-

ing button 2 twice in succession un-

locks all the doors.

A short press on button 3 locks/unlocks

the tailgate and, depending on the ve-

hicle, the sliding side doors. The un-

locking is confirmed by one flash of

the hazard warning lights and the side

indicator lights.

Remote controls C and D are used to

The side indicator lights and hazard

lock and unlock the doors and the lug-

warning lights confirm the locking by

gage compartment.

flashing twice.

They are powered by a battery which

Note: depending on the vehicle, if a

can be replaced ➥ 5.34.

door or the luggage compartment is

open or not properly shut, they will lock

Locking the doors

and unlock in quick succession with-

out any flashing of the hazard warning

Pressing button 1 locks the doors and

lights and side indicator lights.

tailgate.

A short press on button 3 locks/unlocks

the luggage compartment and, de-

pending on the vehicle, the sliding side

doors.

The key must not be used for any

function other than those described

in the handbook (removing the cap

from a bottle, etc.).

1.6

DEADLOCKING

If fitted to the vehicle, this allows the

To activate deadlocking

doors to be locked and prevents them

Press button 1 twice in quick succes-

from being opened with the interior

sion.

handles (for example, by breaking the

The side indicator lights and hazard

window and then trying to open the

warning lights flash five times to indi-

doors from the inside).

cate that the doors have locked.

To deactivate deadlocking

Unlock the vehicle using button 2.

The hazard warning lights and side in-

dicator lights flash once to indicate that

the doors have unlocked.

Never use deadlocking if

someone is still inside the

vehicle.

1.7

HANDS-FREE ACCESS TRANSMITTER, RECEIVER: use (1/2)

Driver’s responsibility

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

a short time.

They may pose a risk to themselves

or to others by starting the engine,

For vehicles equipped with transmitter/

It is powered by a battery which can be

activating equipment such as the

receiver 1, in addition to the functions

replaced. ➥ 5.36.

electric windows or locking the

of the remote control, it can be used to

doors.

lock/unlock without using the remote

control locking unit when it is in access

Also, in hot and/or sunny weather,

zone 2.

please remember that the tempera-

ture inside the passenger compart-

Note: the hands-free access transmit-

ment increases very quickly.

ter/receiver only works with the front

doors and the tailgate.

RISK OF DEATH OR SERIOUS

INJURY.

1.8

HANDS-FREE ACCESS TRANSMITTER, RECEIVER: use (2/2)

Interference

Unlocking the vehicle

Locking the vehicle

Interference by factors in the imme-

With the transmitter/receiver in one

diate vicinity (external installations or

of the access zones 2, press button 3

the use of equipment operating on the

or 4: all of the doors will unlock.

or 4: all of the doors will lock.

same frequency as the remote control)

The hazard warning lights confirm the

may affect the operation of the remote

unlocking of the doors by flashing

locking of the doors by illuminating

control.

once.

for 4 seconds.

Note: when a door or the tailgate is

open or is not properly closed, all of

the doors and the tailgate lock/unlock

quickly without the hazard warning

lights flashing.

1.9

LOCKING, UNLOCKING THE DOORS (1/2)

If the remote control does not

work

In some cases, the radio frequency

remote control may not work:

- radio frequency remote control bat-

tery worn out or vehicle battery dis-

charged, etc.

- due to the use of electronic devices

near to the remote control

(e.g.

mobile telephone);

- vehicle located in a high electromag-

netic radiation zone.

It is then possible:

- to use the key integrated in the radio

frequency remote control to unlock

the front left-hand door;

Manual control

Locking the doors manually

- to lock each of the doors manually;

Turn screw 2 with the door open (using

- to use the interior door locking/un-

Using the key

the end of the key) and close the door.

locking control (refer to the following

Lock or unlock the doors equipped

pages).

This means that the doors are then

with locks by inserting the key fully into

locked from the outside.

lock 1, then turning it.

The doors may then only be opened

from inside the vehicle or with the key

for the front doors.

1.10

LOCKING, UNLOCKING THE DOORS (2/2)

Locking the opening

Locking the doors with the

elements without the remote

tailgate open

control

To lock the vehicle leaving a door open

With the engine off, the rear doors

(e.g. when transporting something in

closed and a front door open,, press

the luggage compartment which pre-

switch 3 for more than five seconds.

vents it from being closed), or when

the vehicle is located in a zone of high

Make sure you have your key with you

electromagnetic radiation, or if the key

before you leave your vehicle.

is faulty: with the engine switched off,

When the door is closed, all the doors

press and hold switch 3 for more than

and tailgate will be locked.

five seconds.

Unlocking the driver’s door from out-

side the vehicle is only possible with the

key or the remote control.

Interior locking/unlocking

Doors and tailgate status

door control

indicator light

Driver’s responsibility

The switch 3 simultaneously controls all

When the ignition is on, the 3 switch

If you decide to keep the

the doors.

warning light indicates the locking

doors locked when you are

If a door or the tailgate is open or not

status of the opening elements:

driving, remember that it

closed properly, the doors and tailgate

– indicator light on, the doors and tail-

may be more difficult for those as-

lock/unlock quickly.

gate are locked;

sisting you to gain access to the

– light off, the doors and tailgate are

passenger compartment in the

unlocked.

event of an emergency.

When the ignition is off, the indicator

light remains lit and then goes out when

you lock the doors.

Never leave your vehicle

with the key, remote con-

trol or transmitter/receiver

inside.

1.11

RAID (AUTOMATIC LOCKING WHEN DRIVING)

Activating/deactivating the

Operating faults

function

If you experience an operating fault

To activate it: with the ignition on,

(no automatic locking, switch indica-

press switch 1 for approximately five

tor light 1 does not light up when trying

seconds until you hear a beep. The

to lock the opening elements etc.), first

switch indicator light comes on when

check that the opening elements are

the doors are locked.

properly closed. If they are properly

closed and the fault is still present, con-

To deactivate it: with the ignition on,

tact an approved Dealer.

press switch 1 for approximately five

seconds until you hear a beep. The

Also make sure that locking has not

warning light goes out.

been inadvertently deactivated.

If it has, switch the ignition off and on

again and reactivate it.

You can decide whether you want to

activate this function.

Operating principle

After the vehicle is started, the system

automatically locks the opening ele-

ments once your speed reaches ap-

proximately 4 mph (7 km/h).

The door can be unlocked:

Driver’s responsibility

- by pressing the central door unlock-

ing switch 1;

If you decide to keep the

doors locked when you are

- at a standstill, by opening a front

driving, remember that it

door from inside the vehicle.

may be more difficult for those as-

sisting you to gain access to the

passenger compartment in the

event of an emergency.

1.12

FRONT DOORS (1/2)

Opening the doors from the

Opening from the inside

outside

Pull handle 4 and open the door.

Unlock a door equipped with lock 2

using the key.

Closing from the inside

Vehicles with a remote control

Pull the door using only handle 5.

Pull handle 1.

Note: do not use the handle 4 to close

Vehicles with a transmitter/receiver

the door.

Press button 3 and pull handle 1.

Closing from the outside

Push the door. Use the key in lock 2 to

lock it, or use the remote control or the

As a safety precaution,

hands-free access transmitter/receiver

the doors should only be

by pressing button 3.

opened or closed when the

vehicle is stationary.

1.13

FRONT DOORS (2/2)

Lights-on reminder buzzer

If you have switched off the ignition

and left the lights switched on, a re-

minder buzzer will sound when a door

is opened.

Driver’s responsibility

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

a short time.

They may pose a risk to themselves

or to others by starting the engine,

activating equipment such as the

electric windows or by locking the

doors.

Also, in hot and/or sunny weather,

please remember that the tempera-

ture inside the passenger compart-

ment increases very quickly.

RISK OF DEATH OR SERIOUS

INJURY.

1.14

SLIDING SIDE DOOR (1/2)

Closing from the outside

Pull handle 1 and slide the door to-

wards the front of the vehicle until it

closes completely. Lock with the key or

using the remote control.

Closing from the inside

Pull lever 2 towards the front and close

the door until it latches.

Manual locking from inside

Lower button 3.

Opening the doors from the

Opening from the inside

outside

Pull lever 2 towards the rear and open

Unlock the lock with the key or with

the sliding door until it locks into posi-

the remote control, if the vehicle is

tion.

equipped with this function.

Pull handle 1 towards you and slide the

door towards the rear.

Note: the transmitter/receiver does not

work on the sliding side door (no button

on the handle).

As a safety precaution,

the doors should only be

opened or closed when the

vehicle is stationary.

1.15

SLIDING SIDE DOOR (2/2)

Recommendations con-

cerning the sliding side

door.

Care must be taken when

opening or closing the sliding door,

as is the case for any of the opening

elements on the vehicle:

- Check that the door will not come

into contact with any person, part

of the body, animal or object.

- Only use the handles on the

inside and outside of the door to

operate it.

- Take care when opening and

Child locks

closing the door.

With the door open, turn lever 4 and

- Take particular care when the ve-

close the door.

hicle is parked on a slope: open

This means that the door is then locked

or close the door fully until it

from the inside.

latches into its locking position.

The door can only be opened from the

- Before moving off, always ensure

outside of the vehicle.

that the sliding door is properly

closed.

1.16

REAR DOORS (1/2)

Opening the doors from the

Pull the lever 4 to open the door.

Opening the doors to 180°

outside

Open the door, but not fully.

Unlock lock 1 using the key or, on

Remove tie rod 7 from its housing 5.

equipped vehicles, use the remote con-

Lock the tie rod on the hook 6.

trol or the hands-free access remote

Open the door as far as possible.

control by pressing button 3. Pull

If the vehicle is parked on

handle 2 towards you and open the

the hard shoulder with tail-

door.

gate open, the rear lights

may be obscured. You

should make other road users aware

of your vehicle by using a warning

triangle or other equipment speci-

Do not leave the hinged

fied by the road traffic regulations of

For your safety, check that

rear doors open in case

the country you are driving in.

all the vehicle’s doors are

of strong winds. Risk of

properly closed before

injury.

starting the engine.

1.17

REAR DOORS (2/2)

Opening the doors to 270°

Opening from the inside

Closing from the inside

Remove the check-strap from its hous-

Lower lever 9 and push door A.

Partially close door B, then slam it shut.

ing as when opening to 180°. Open

Push lever 4 and open door B.

Do the same with door A using

the door fully until the magnets 8 make

handle 10.

contact.

Locking/unlocking

Closing from the outside

Turn button 11.

Partially close the left-hand door, then

slam it shut.

Then repeat this with the right-hand

door.

Lock.

For your safety, check that

all the vehicle’s doors are

properly closed before

starting the engine.

1.18

HEADRESTS

To raise the headrest

To refit the headrest

Simply slide it up.

Insert the rods into the holes, with the

notches to the front, and lower the

headrest to the desired height by press-

To lower the headrest

ing tab 1.

Press tab 1 and lower it at the same

time.

Adjusting the angle of the

headrest

To remove the headrest

The headrest is an impor-

(depending on the vehicle)

tant safety component:

Raise the headrest then press tabs 1

Move section B towards or away from

ensure that it is in place and

and 2 to release it.

you to the required position.

in the correct position. The

distance between your head and the

headrest and the distance between

the head and section A should be

as small as possible.

1.19

FRONT SEATS (1/3)

Heated seats

(depending on the vehicle)

With the ignition on, press switch 5.

The integrated indicator comes on.

Adjusting seat A

Lumbar adjustment

(depending on the vehicle)

To move forwards or backwards

Turn control knob 3 to increase or de-

Lift handle 1 to release. Release the

crease support.

For safety reasons, carry

handle once the seat is in the correct

out any adjustments when

position and ensure that the seat is

To tilt the seatback

the vehicle is not being

locked.

driven.

Move lever 4.

We would advise you not to recline

To adjust the height of the seat base

the seatbacks too far to ensure that

Lower or pull lever 2 as many times as

the effectiveness of the seat belts is

is necessary to raise or lower the seat

not reduced.

base.

Nothing should be placed on the

floor (area in front of driver) as such

objects may slide under the pedal

After making adjustments,

during braking manoeuvres, thus

make sure that the seat-

obstructing its use.

backs are correctly locked

in place.

1.20

FRONT SEATS (2/3)

Heated seats

(depending on the vehicle)

With the ignition on, press switch 8.

The integrated indicator comes on.

The system, which has a thermostat,

decides whether or not the heating is

needed.

Adjusting seat B with

Lumbar adjustment

suspension

Activate bulb 12 to make it firmer.

Press switch 13 to make it less firm.

To move forwards or backwards

Lift handle 11 to release. Release the

To adjust the seat suspension

handle once the seat is in the correct

position and ensure that the seat is

Turn control knob 6 to the right to stiffen

locked.

the suspension and to the left to reduce

it.

To tilt the seatback

Lower or pull control 7 towards you.

To adjust the height of the seat base

Move control 9 to adjust the rear of the

seat base or control 10 to adjust the

front of the seat base.

1.21

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