Renault Zoe (2022 year). Manual in english — page 2

HANDS-FREE CARDS: general information (1/3)

The card is used for:

card operating range

- locking/unlocking the opening ele-

This varies according to the environ-

ments (doors, boot);

ment: take care not to accidentally lock

- unlocking the charging cable ➥ 1.8 ;

or unlock the vehicle by inadvertently

- switching on the vehicle lighting re-

pressing the buttons on the card.

motely (refer to the following pages).

Note: if any opening element (door or

luggage compartment) is open or not

Battery life

properly shut, locking is unsuccessful

and the hazard warning lights and side

Make sure that the correct battery type

indicator lights do not flash.

is being used, and that the battery is in

good condition and inserted correctly.

Its service life is approximately two

years: it should be replaced when the

message “Keycard Battery Low” ap-

pears on the instrument panel ➥ 5.15.

Unlocking the doors and luggage

compartment.

Locks all the opening elements.

Unlocking/locking the boot.

Switching on the lighting remotely.

When the battery is flat, you can still

lock/unlock and start your vehicle.

➥ 2.2 ➥ 1.32 ➥ 5.15.

1.21

HANDS-FREE CARDS: general information (2/3)

Interference

Interference by factors in the immediate

vicinity (external installations or the use

of equipment operating on the same

frequency as the remote control) may

affect the operation of the remote con-

trol.

Advice

Driver’s responsibility

Avoid leaving the card in hot, cold or

when parking or stopping

humid areas.

the vehicle

Do not keep the card in a place

Never leave an animal,

where it could be bent or dam-

child or adult who is not self-suffi-

aged accidentally, such as in a back

cient alone in your vehicle, even for

pocket of a garment.

a short time.

Distance lighting function

They may pose a risk to themselves

or to others by starting the engine,

Pressing button

4 switches on

the

activating equipment such as the

dipped beam headlights and the exte-

electric windows or locking the

rior lighting for approximately 20 sec-

doors, for example.

onds. This can be used, for example,

Also, in hot and/or sunny weather,

to identify the vehicle from a distance

Replacement: need for an

please remember that the tempera-

when parked in a car park. Pressing

additional card

ture inside the passenger compart-

and holding the 4 button for approxi-

If you lose your card or require an-

ment increases very quickly.

mately two seconds activates the exte-

other, you can obtain one from an

rior lighting and a sound is emitted.

RISK OF DEATH OR SERIOUS

authorised dealer.

Note: pressing button 4 again switches

If a card is replaced, it will be neces-

INJURY.

off the lighting.

sary to take the vehicle and all its

cards to an approved Dealer to ini-

tialise the system.

You may use up to four cards per

vehicle.

1.22

HANDS-FREE CARDS: general information (3/3)

Fitting a strap 7

Insert the strap into the 8 component

and pass the end of the strap through

Slide the rear casing

5 downwards

the buckle.

while pressing on zone A.

Position the strap at the 6 opening and

close the cartridge.

Note: check that the diameter of the

strap cord 7 will fit the opening 6.

1.23

“HANDS-FREE” CARD: use (1/5)

There are two ways to unlock/lock the

Deactivating/activating the

vehicle:

“hands-free” mode

“hands-free”, when approaching and

Depending on the vehicle, you can de-

moving away from the vehicle;

activate/activate unlocking when ap-

using the card in remote control

proaching and locking when moving

mode.

away from the vehicle.

You can also disable/activate the sound

signal that is emitted upon locking when

Driver’s responsibility

moving away from the vehicle ➥ 1.92.

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone in your vehicle, even for

a short time.

They may pose a risk to themselves

or to others by starting the engine,

activating equipment such as the

electric windows or locking the

doors, for example.

Also, in hot and/or sunny weather,

please remember that the tempera-

ture inside the passenger compart-

ment increases very quickly.

RISK OF DEATH OR SERIOUS

INJURY.

Do not store the card anywhere it

may come into contact with other

electronic equipment

(computer,

Never leave your vehicle

phone etc.) as this could hinder its

with the card inside.

operation.

1.24

“HANDS-FREE” CARD: use (2/5)

Unlocking in “hands-free”

Remote “Hands-free” locking

Depending on the equipment level, the

door mirrors fold in automatically to

mode, when approaching

With the card on you, doors and lug-

confirm locking.

and moving away from the

gage compartment door closed, move

vehicle

away from the vehicle: it will lock auto-

If the card has been within the detection

matically once you have left the access

area 1 for approximately 15 minutes,

With the card in access zone 1, the ve-

remote locking is disabled. To lock the

zone 1.

hicle will unlock.

vehicle, press button 3 on the card.

Note: the distance at which the vehicle

The hazard lights and side repeaters

The vehicle cannot be remotely locked

locks depends on the surroundings.

flash once to indicate that the doors

if the card is within the area 2.

have unlocked and, on some vehicles,

The hazard lights flash twice then

the door mirrors fold out automatically.

remain illuminated for about four sec-

onds, a beep sounds to indicate that

the doors have locked and, on some

vehicles, the door mirrors fold in auto-

matically.

1.25

“HANDS-FREE” CARD: use (3/5)

Special features of the

unlocking system

Under certain circumstances, approach

unlocking is deactivated:

- after eight days of no use of the vehi-

cle;

- if the card remains close to the 1

area of the vehicle for approximately

five minutes after the vehicle has

been locked;

- after several passes in the vicinity of

the 1 area of the vehicle and without

the door being unlocked.

Press button 4 or the remote control to

“Hands-free” unlocking using

unlock the vehicle and reactivate the

button 4

mode.

With the card in area 1 and the vehi-

cle locked, press button 4 to unlock the

entire vehicle.

Unlocking is indicated by one flash of

the hazard warning lights and the indi-

cator lights.

1.26

“HANDS-FREE” CARD: use (4/5)

Locking using the card

With the doors and boot closed, press

button 3: the vehicle locks.

The hazard warning lights flash twice

to indicate that the vehicle is locked

and, depending on the vehicle, the door

mirrors automatically fold in.

Pressing the 3 button twice locks the

vehicle and enables the closure of the

front and rear windows (depending on

the vehicle).

Note:

- the maximum distance at which the

vehicle locks depends on the sur-

Using the card as a remote

roundings;

If, while the engine is running, a door

is opened and closed, and the card is

control

- if a door or the boot is open or not

no longer in the zone 2, the message

properly shut, locking is not carried

Unlocking with the card

“Keycard Not Detected” indicates that

out. A beep sounds but the hazard

the card is not inside the vehicle. This

Press button 5.

warning lights and side repeaters do

will, for example, prevent you from driv-

not flash.

Unlocking is indicated by one flash of

ing away after dropping off a passenger

the hazard warning lights and the indi-

who has kept the card on them.

cator lights.

The warning disappears when the card

is detected again.

The card buttons are deactivated

when the engine is running.

1.27

“HANDS-FREE” CARD: use (5/5)

Unlocking the charging cord

Press button 5 to unlock the charging

cable from the vehicle.

Driver’s responsibility

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone in your vehicle, even for

a short time.

Locking/unlocking only the

They may pose a risk to themselves

or to others by starting the engine,

boot

activating equipment such as the

Press the button 6 to lock/unlock the

electric windows or locking the

boot only.

doors, for example.

Also, in hot and/or sunny weather,

please remember that the tempera-

ture inside the passenger compart-

ment increases very quickly.

RISK OF DEATH OR SERIOUS

INJURY.

1.28

CARD: deadlocking

To activate deadlocking

To deactivate deadlocking

Press button 2 twice in quick succes-

Unlock the vehicle using button 1 on

sion.

the card.

The hazard lights and side repeaters

The hazard warning lights flash once to

flash twice slowly and flash three

indicate that the doors have been un-

times quickly to indicate that the doors

locked.

are locked and, depending on the ve-

hicle, the door mirrors fold in automat-

ically.

If the vehicle is equipped with a dead-

locking function, this allows you to lock

the opening elements and to prevent

the doors from being unlocked using

the interior handles (for example, by

breaking the window and then trying to

open the door from the inside).

Never use deadlocking if

someone is still inside the

vehicle.

1.29

OPENING AND CLOSING THE DOORS (1/2)

Opening the doors from the

Rear doors

Opening from the inside

outside

With the doors unlocked:

Pull handle 4.

- press on recess

2 to move the

Front doors

handle 3;

Lights-on reminder buzzer

With the doors unlocked, pull handle 1.

– slide your hand into the handle 3 and

A warning beep sounds when the driv-

pull towards you.

er’s door is opened to warn you that the

lights are still on.

As a safety precaution,

the doors should only be

opened or closed when the

vehicle is stationary.

1.30

OPENING AND CLOSING THE DOORS (2/2)

Driver’s responsibility

when parking or stopping

the vehicle

Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

Door/tailgate open buzzer

Special note

a short time.

They may pose a risk to themselves

When stationary, the warning light

Once the engine has been switched off,

or to others by starting the engine,

the lights and accessories (radio, etc.)

activating equipment such as the



shows when a door, the boot or

will continue to operate until the driver’s

electric windows or by locking the

the charging flap is open or not closed

door is opened.

doors.

properly. The warning light 5 indicates

Also, in hot and/or sunny weather,

that the door or the boot is open or not

Child safety

please remember that the tempera-

properly closed.

ture inside the passenger compart-

When the vehicle reaches a speed of

To make it impossible for the rear doors

ment increases very quickly.

approximately 12 mph (20 km/h), the

to be opened from the inside, move the

RISK OF DEATH OR SERIOUS

lever 6 and check from the inside that

INJURY.

warning lights 

and 5 are accom-

the doors are securely locked.

panied by a message indicating that the

opening element is open or not properly

closed.

1.31

LOCKING, UNLOCKING THE DOORS (1/3)

If the card does not work:

In certain cases, the card may not

work:

- when the card battery is drained, flat

battery, etc.

- due to the use of electronic devices

near to the remote control

(e.g.

mobile telephone);

- vehicle located in a high electromag-

netic radiation zone.

It is then possible:

- to use the key that is built into the

card;

- to lock each of the doors manually;

The card’s built-in key

- to use the interior door locking/un-

The integrated 2 key is used to lock or

locking control (refer to the following

unlock the front left-hand door if the

pages).

card does not work.

Access with key 2

Slide the rear casing

1 downwards

while pressing on zone A.

1.32

LOCKING, UNLOCKING THE DOORS (2/3)

Using the key integrated in the card

Locking the doors manually

Insert the key 2 into the lock of the front

Turn screw 3 with the door open (using

left-hand door and lock or unlock.

the end of the key) and close the door.

This means that the doors are then

locked from the outside.

The doors may then only be opened

from the inside or by using the key in

the front left-hand door.

1.33

LOCKING, UNLOCKING THE DOORS (3/3)

Door and tailgate status

Locking the doors without

indicator

the card

When the ignition is on, the indicator

For example, in the event of a dis-

light above the 4 switch informs you of

charged battery or the card temporarily

the locking status of the opening ele-

not working, etc.

ments:

With the engine switched off and an

- indicator light on, the doors and tail-

opening (door or boot) open, press

gate are locked,

and hold the switch 4 for more than five

seconds.

- indicator light off, the doors and tail-

gate are unlocked.

When the door is closed, all the doors

and tailgate will be locked.

If the ignition is off, when you lock the

doors the warning light remains lit for

Note: unlocking the vehicle from the

some time before disappearing.

outside is only possible with the card in

the vehicle’s access zone or using the

Interior locking/unlocking

key integrated in the card.

door control

Switch 4 simultaneously controls the

doors and the tailgate.

Never leave your vehicle

with the card inside.

If a door or the tailgate is open or not

closed properly, the doors and tailgate

lock/unlock quickly.

If transporting an object with the tail-

gate open, you can still lock the doors:

After locking/unlocking the vehi-

Driver’s responsibility

with the ignition off, press and hold

cle using the buttons on the card,

switch 4 for more than five seconds to

If you decide to keep the

remote locking and hands-free un-

lock the other opening elements.

doors locked when you are

locking are deactivated.

driving, remember that it

To reactivate the “hands-free” mode:

may be more difficult for those as-

restart the vehicle.

sisting you to gain access to the pas-

senger compartment in the event of

an emergency.

1.34

AUTOMATIC LOCKING WHEN DRIVING

Activating/deactivating the

Operating faults

function

If you experience an operating fault

With the engine running, press the

(no automatic locking, the indicator

button 1 for approximately 5 seconds,

light incorporated in button 1 does not

until you hear a warning beep.

light up when trying to lock the open-

ing elements, etc.), firstly check that the

NB: if a door is opened or closed, it will

opening elements are properly closed.

automatically lock again when the vehi-

If they are properly closed, contact an

cle reaches a speed of 6 mph (10 km/h).

authorised dealer.

Operating principle

After the vehicle is started, the system

automatically locks the doors when you

are driving at approximately 6 mph (10

km/h) and over.

The door can be unlocked:

- by pressing the button 1 to unlock

the doors;

- with the vehicle stationary, by open-

Driver’s responsibility

ing a front door from inside the vehi-

cle.

If you decide to keep the

doors locked when you are

driving, remember that it

may be more difficult for those as-

sisting you to gain access to the

passenger compartment in the

event of an emergency.

1.35

STEERING WHEEL (1/2)

Activating the function

With the ignition on, press switch 3, the

indicator light in the switch lights up.

Deactivating the function

- Automatic:

The function switches off automatically

after the regulation phase of approxi-

mately 30 minutes. The indicator light

in switch 3 goes out.

Note: if the function has switched off

automatically, press the switch 3 twice

to reactivate it.

If switch 3 is not pressed again, the

Adjusting the steering wheel

Steering wheel heating

function will be reactivated the next

(depending on vehicle)

time the ignition is switched on.

height and depth

This function heats the steering

- Manually:

Lower the lever 1 and position the

steering wheel in the required position.

wheel 2.

To deactivate the function during the

regulation phase, press the switch 3.

Then, raise the lever fully, beyond the

Operating principle

The indicator light in switch 3 goes out.

point of resistance to lock the steering

When the temperature is reached, the

wheel.

function regulates the temperature of

Make sure that the steering wheel is

the heated areas for approximately

correctly locked.

30 minutes and then switches off auto-

matically.

For safety reasons, only

adjust the steering wheel

when the vehicle is station-

ary.

1.36

STEERING WHEEL (2/2)

Power-assisted steering

The variable power-assisted steering

system is equipped with an electronic

control system which alters the level of

assistance to suit the vehicle speed.

Steering is made easier during parking

manoeuvres (for added comfort) while

the force needed to steer increases

progressively as the speed rises (for

enhanced safety at high speeds).

Never leave the steering wheel on

full lock when the vehicle is station-

ary.

With the engine switched off, or if

there is a system fault, it is still pos-

sible to turn the steering wheel. The

force required will be greater.

Never switch off the igni-

A noise may be heard when the

tion when travelling down-

steering wheel is moved quickly.

hill, and avoid doing so in

This is normal.

normal driving (assistance

is not provided).

1.37

REAR VIEW MIRRORS

Heated door mirrors

When the engine is started, mirror de-

icing is activated with the rear screen

de-icing/demisting.

Folding door mirrors

The door mirrors will fold-out automati-

cally when the vehicle is unlocked. The

door mirrors fold in when the vehicle is

locked.

In any case, you can force fold in or fold

out:

- press switch 3 in position B to auto-

matically fold in the door mirrors;

- press switch 3 in position A to auto-

Door mirrors with electrical

Interior rear view mirror

matically fold out the door mirrors.

adjustment:

Its position can be adjusted.

Select the door mirror using switch 2,

Rear view mirror with lever 2

then use button 1 to adjust it to the de-

When driving at night, to avoid being

sired position.

dazzled by the headlights of the vehicle

behind, depress the little lever located

behind rear view mirror 2.

Objects observed in the

Rear view mirror without lever 2

door mirror glass are actu-

The rear view mirror automatically dark-

ally closer than they appear.

ens when you are being followed by a

For your safety, take this

vehicle using main beam headlights or

into account in order to correctly

in very bright lighting.

assess the distance before any ma-

For safety reasons, carry

noeuvre.

out any adjustments when

the vehicle is stationary.

1.38

FRONT SEATS (1/2)

To tilt the seatback

Turn control knob 3 to the required po-

sition.

To move the seat forwards or

To adjust the lumbar support

back

on the driver’s seat

(depending on vehicle)

Lift handle 1 to unlock. Release the

For safety reasons, carry

handle once the seat is in the correct

Lower handle 2 to increase the support

out any adjustments when

position and ensure that the seat is fully

and lift it to decrease it.

the vehicle is not being

locked into position.

driven.

We would advise you not to recline

the seatbacks too far to ensure that

the effectiveness of the seat belts is

not reduced.

No object should be placed on the

floor (in front of the driver). Nothing

should be placed around the driv-

After making adjustments,

er’s feet as such objects may slide

make sure that the seat-

under the pedals during sudden

backs are correctly locked

braking manoeuvres and obstruct

in place

their use.

1.39

FRONT SEATS (2/2)

Operating faults

When an operating fault is detected,

the warning lights in the 4 switch for the

seat concerned switch off after approxi-

mately five seconds.

Consult an approved dealer.

Heated seats

With the ignition on:

- Pressing the switch 4 on the re-

quired seat for the first time activates

the heating system on high. Both in-

tegrated switch warning lights come

on;

- pressing the switch for the second

time changes the heating to low. One

integrated warning light comes on;

- pressing for the third time turns the

heating off.

1.40

SEAT BELTS (1/5)

Always wear your seat belt when trav-

Before starting, first adjust your driv-

elling in your vehicle. You must also

ing position, then ask all occupants

comply with the legislation of the par-

to adjust their seat belts to ensure

ticular country you are in.

optimum protection.

Adjusting your driving

position

Sit well back in your seat

(having

Make sure that the rear bench seat

removed your coat or jacket etc.).

is locked in position correctly so that

This is essential to ensure your back

the rear seat belts will operate cor-

is positioned correctly;

rectly. ➥ 3.24.

adjust the distance between the

seat and the pedals. Your seat

should be as far back as possible

while still allowing you to fully de-

press the pedals. The seatback

Adjusting the seat belts

should be adjusted so that your arms

Incorrectly adjusted or

are slightly bent when you hold the

Sit with your back firmly against the

twisted seat belts may

steering wheel;

seatback.

cause injuries in the event

adjust the position of the steering

The shoulder strap 1 should be as close

of an accident.

wheel.

as possible to the base of the neck but

not on it.

Use one seat belt per person,

whether child or adult.

Lap belt 2 should be worn flat over the

thighs and against the pelvis.

Even pregnant women should wear

a seat belt. In this case, ensure that

The seat belt must be worn as close to

the lap belt is not exerting too much

the body as possible. Eg: avoid wearing

pressure on the abdomen, but do

heavy clothing or keeping bulky objects

not allow any slack.

under the belts, etc.

1.41

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Renault Zoe (2022 year). Manual in english — page 2

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