Renault Zoe (2018 year). Instruction — part 12

5.12

INTERIOR LIGHTING: changing bulbs

The bulbs are under pres-

sure and can break when

replaced.
Risk of injury.

Courtesy light

Unclip the lens (using a flat-blade

screwdriver or similar).
Remove the bulb concerned.
Bulb type 1: W5W.

3

4

5

Disconnect the light.
Press tab 3 to release the lens 5 and

access bulb 4.
Bulb type: W5W.

2

Luggage compartment light

Unclip light 2 by pressing the tabs on

each side (using a flat-blade screw-

driver or similar).
Disconnect the light.

1

5.13

Fuse box

If any electrical component does not

work, check the condition of the fuses.
Unclip the access flap A.

Tweezers 1

Remove the fuse using tweezers 1, lo-

cated at the back of flap A.
To remove the fuse from the tweezers,

slide the fuse to the side.
It is not advisable to use the free fuse

locations.

Check the fuse in question

and replace it, if neces-

sary, by a fuse of the same

rating.

If a fuse is fitted where the rating is

too high, it may cause the electrical

circuit to overheat (risk of fire) in the

event of an item of equipment using

an excessive amount of current.

FUSES

(1/2)

1

A

In accordance with local legislation

or as a precautionary measure:
Obtain an emergency kit containing

a set of spare bulbs and fuses from

an approved Dealer.

5.14

FUSES

(2/2)

Allocation of fuses

(the presence of certain fuses depends

on the vehicle equipment level)
1 Brake light;
2 Horn;
3 Instrument panel;
4 Automatic door locking;
5 Direction indicator lights;
6 Cigarette lighter;
7 Windscreen washer;
8 Radio;
9 Rear windscreen wiper;

1

2

3

4

5

6

7

8

9

10

11

12

13

14

10 Front ceiling light and boot light;
11 Pedestrian horn;
12 Brake switch;
13 Driver’s window winder;
14 Heated door mirrors.

Check the fuse in question

and replace it, if neces-

sary, by a fuse of the same

rating.

If a fuse is fitted where the rating is

too high, it may cause the electrical

circuit to overheat (risk of fire) in the

event of an item of equipment using

an excessive amount of current.

5.15

Operating faults

If the battery is too weak to ensure cor-

rect operation, you can still start (insert

the RENAULT card in the card reader)

and lock/unlock the vehicle (refer to the

information on "Locking/unlocking the

doors" in Section 1).

RENAULT CARD: battery

Replacing the battery

When the message “Keycard battery

low” appears on the instrument panel,

replace the RENAULT card battery,

press the button 1 while pulling on

the emergency key 2, then unclip the

cover 3 using the tab 4.

Remove the battery by pressing on one

side (movement A) and by lifting the

other (movement B) then replace it, en-

suring the polarity and model, shown

on cover 3 are respected.

Do not throw away your

used batteries; give them to

an organisation responsible

for collecting and recycling

batteries.

1

2

When refitting, proceed in the reverse

order, then depending on the vehicle,

press one of the buttons on the card

four times, close to the vehicle: the

message will disappear.

Note: it is not advisable to touch the

electronic circuit or contacts on the

RENAULT card when replacing the bat-

tery.

A

B

3

The batteries are available from approved Dealers, and their service life approxi-

mately two years. Check that there is no dye on the battery: risk of an incorrect

electrical contact.

4

Check that the cover is clipped shut.

5.16

Radio location 1

Unclip the blanking cover. The aerial, +

and – supply and speaker wire connec-

tions are located behind it.

Door speakers 2

To install any equipment, please con-

sult an authorised dealer.

FITTING A RADIO

1

2

– In all cases, it is very important to

follow the manufacturer’s instruc-

tions carefully.

– The specifications of the brack-

ets and wires (available from our

network) vary depending on the

equipment level of your vehicle

and the type of radio.

Consult an approved Dealer to

find out the correct part number.

– No work may be carried out on

the vehicle’s electrical or radio

circuits, except by approved

dealers: an incorrectly connected

system may result in damage

being caused to the electrical

equipment and/or the compo-

nents connected to it.

5.17

ACCESSORIES

Electrical and electronic accessories

Before installing this type of accessory (particularly for transmitters/receivers: frequency bandwidth, power level, po-

sition of the aerial, etc.), make sure it is compatible with your vehicle. You can get advice from an authorised dealer.

Connect accessories with a maximum power of 120 Watts only. Fire hazard. When several accessory sockets are

used at the same time, the total power of the connected accessories must not exceed 180 watts.

No work may be carried out on the vehicle’s electrical or radio circuits, except by approved Dealers: an incorrectly connected

system may result in damage being caused to the electrical equipment and/or the components connected to it.

If the vehicle is fitted with any aftermarket electrical equipment, make sure that the installation is correctly protected by a fuse.

Establish the rating and position of this fuse.

Using the diagnostic socket

The use of electronic accessories on the diagnostic socket may cause serious disturbance to the vehicle’s electronic systems.

For your safety we recommend that you use only electronic accessories approved by the manufacturer, consult an Approved

Dealer. Serious accident risk.

Use of transmission/receiving devices (telephones, CB equipment etc.).

Telephones and CB equipment with integrated aerials may cause interference to the electronic systems originally fitted to the

vehicle: it is advisable only to use equipment with an external aerial. Furthermore, we remind you of the need to conform

to the legislation in force concerning the use of such equipment.

Fitting after-market accessories

If you wish to install accessories on the vehicle: please contact an authorised dealer. Also, to ensure the correct operation of

your vehicle, and to avoid any risk to your safety, we recommend that you use only accessories specifically designed for your

vehicle, which are the only accessories for which the manufacturer will provide a warranty.

If you are using an anti-theft device, only attach it to the brake pedal.

Obstructions to the driver

On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting regu-

larly. Do not lay one mat on top of another. There is a risk of wedging the pedals

5.18

WINDSCREEN WIPER BLADES

Replacing wiper blades 1

With the ignition on and the engine

switched off, lower the windscreen

wiper stalk completely: they stop

slightly away from the bonnet.

Lift wiper arm 3, pull tab 2 (move-

ment A) and push the blade upwards.

To refit

Slide the blade along the arm until it

clips on. Make sure that the blade is

correctly locked in position. Return the

windscreen wiper stalk to the park po-

sition.

1

2

3

Keep monitoring the condition of the

wiper blades. How long they last de-

pends on you:

– clean the blades and the wind-

screen regularly with soapy

water;

– do not use them when the wind-

screen is dry;

– free them from the windscreen

when they have not been used

for a long time.

A

– In frosty weather, make

sure that the wiper blades

are not stuck by ice (to

avoid the risk of the motor

overheating).

–

Check the condition of the wiper

blades.

They should be replaced as soon

as they become less efficient: ap-

proximately once a year.

When changing the blade, when it

has been removed, do not let the

wiper arm fall against the window:

risk of breaking the window.

Rear screen wiper blade 4

– Lift wiper arm 6;
– pivot blade 4 until some resistance is

met (movement C);

– depending on the vehicle, press

tab 5, then remove the blade by pull-

ing it (movement B).

To refit
To refit the wiper blade, proceed in re-

verse order to removal. Make sure that

the blade is correctly locked in position.

4

5

B

C

6

5.19

Choice of breakdown service

In the event of an energy fault

In the event of a fully discharged trac-

tion battery, any type of towing is per-

mitted: towing on a flatbed truck or

towing on the road using the tow eye

(please see following pages). It is es-

sential to wait approximately 5 minutes

after locking the doors to start towing.

All other cases
Only towing on a flatbed truck is per-

mitted.

TOWING, BREAKDOWN

(1/3)

Before any recovery, unlock the stee-

ring column: with the clutch pressed,

engage the lever in position N, insert

the card in the reader then press the

engine starting button for approxima-

tely two seconds.
The regulations in force for breakdown

recovery must always be observed.

Towing on a flatbed truck

Breakdown recovery must be perfor-

med on a flat surface under all circums-

tances except where the vehicle is im-

mobilised following a full discharge of

the traction battery. In the event of a

total energy loss, please see the fol-

lowing pages.

5.20

Once you have finished towing, press

the engine start button twice (risk of

running down the 12 V battery).
If the lever is stuck in P, even though

you are depressing the brake pedal, the

lever can be released manually.
To do this, unclip the cover at the base

of the lever.
Simultaneously press at the location7

and the unlocking button 6 on the lever.

TOWING, BREAKDOWN

(2/3)

6

7

In the event of an energy

fault: towing

In the event of a fully discharged trac-

tion battery:
– the warning light 2

Ṏ

flashes;

– the indicator 1 shows an empty bat-

tery.

It is possible to recover on a flatbed

truck or tow the vehicle using the tow

eye, following the instructions below.

When the engine is stop-

ped, steering and braking

assistance are not opera-

tional.

Before towing, unlock the steering

column: engage the lever 5 in posi-

tion N, insert the card in the reader 4

then press the engine starting button 3

for approximately two seconds.
The column is unlocked, the accessory

functions are supplied: the vehicle lights

can be used (hazard warning lights,

brake lights etc.). The towed vehicle’s

lights must be switched on at night.
The speed specified by current legisla-

tion for towing must always be obser-

ved.

3

5

4

1

2

5.21

TOWING, BREAKDOWN

(3/3)

Access to the towing point

Only use the front and rear towing

points 8.
This towing point may only be used for

towing: never use it for lifting the vehi-

cle directly or indirectly.

Unclip the cover 10 by inserting a flat-

blade screwdriver or similar under the

cover.

Tighten towing hitch 9 fully: as much

as possible by hand at first, then finish

tightening it using the lever.

Use only the towing hitch 9 and the

lever located under the luggage com-

partment carpet in the tool kit (please

refer to the information on the “Tool kit”

in Section 5).
NB: Please do not use a damaged tow

eye.

Do not leave the tools unse-

cured inside the vehicle as

they may come loose under

braking.

After use, check that all the tools

are correctly clipped into the tool kit,

then, depending on the vehicle, po-

sition it correctly in its housing.

Risk of injury.

Do not remove the card

RENAULT from the reader

when the vehicle is being

towed.

9

8

10

5.22

OPERATING FAULTS

(1/4)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

FAULTS

POSSIBLE CAUSES

WHAT TO DO

Impossible to charge the traction bat-

tery.

The charging flap warning light flashes

red.

The outdoor temperature is lower

than -26°C.

Recharge your vehicle in a more suitable

environment. If necessary, please refer to

the information on “Towing: breakdown re-

covery” in Section 5.

No electrical current in the wall

socket or poor connection of cable

to domestic socket.

Check your installation (circuit breaker, pro-

grammer, etc.).
Check the connections (socket, etc.).

Please refer to the information on “Electric

vehicle: charging” in Section 1.

The cord is defective.

Please see an authorised dealer to replace

it.

Impossible to charge the traction bat-

tery.

The charging flap warning light flashes

blue.

The charging cord is not correctly

locked to the vehicle.

Plug the charging cord correctly to the ve-

hicle. Refer to the information on “Electric

vehicle: charging” in Section 1.

The activation of the air conditioning

using the card RENAULT fails to work.

The card RENAULT is outside its

area of action.

Step closer to the vehicle.

One of the usage conditions is not

complied with.

Please refer to the information on “Air-

conditioning: remote control activation” in

Section 3.

5.23

OPERATING FAULTS

(2/4)

FAULTS

POSSIBLE CAUSES

WHAT TO DO

The programmable air conditioning

fails to work.

One of the usage conditions is not

complied with (the traction battery

is not charged, etc).

Please refer to the information on “Air-

conditioning: programming” in Section 3.

The remote control does not lock or

unlock the doors.

The remote control battery is flat.

Use the emergency key.

Use of appliances operating on

the same frequency as the remote

control (mobile phone, etc.).

Stop using the devices or use the key.

Vehicle located in a high electro-

magnetic radiation zone.

Secondary 12 V battery dis-

charged.

Replace the battery or have it replaced. You

can still lock/unlock and start your vehicle (refer

to the information on “Locking, unlocking the

opening elements” in Section 1 and “Starting,

stopping the engine” in Section 2).

The steering column remains

locked.

Steering wheel locked.

Move the steering wheel while pressing the

engine start button (refer to Section 2 “Starting

the engine”).

Vibrations.

Tyres not inflated to correct pres-

sures, incorrectly balanced or dam-

aged.

Check the tyre pressures. If this is not the

problem, have them checked by an approved

Dealer.

5.24

Electrical equipment

POSSIBLE CAUSES

ACTION REQUIRED

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Broken windscreen wiper fuse.

Consult an approved dealer.

Blown rear screen wiper fuse (intermit-

tent, permanently stopped).

Replace the fuse or have it replaced;

refer to the information on “Fuses” in sec-

tion 5.

Motor fault.

Consult an approved dealer.

The wiper does not stop.

Faulty electrical controls.

Consult an approved dealer.

Direction indicators flashing more quickly. Blown bulb.

Replace the bulb or have it replaced.

The indicators are

not working.

On one side only:

Blown bulb.

Replace the bulb or have it replaced.

On both sides:

– fuse blown,

Replace the fuse or have it replaced;

refer to the information on “Fuses” in sec-

tion 5.

– faulty flasher unit.

Needs replacing: please see an autho-

rised dealer.

OPERATING FAULTS

(3/4)

5.25

OPERATING FAULTS

(4/4)

Electrical equipment

POSSIBLE CAUSES

ACTION REQUIRED

The headlights

are not working.

Only one:

– blown bulb,

Replace the bulb or have it replaced.

– disconnected wire or incorrectly-posi-

tioned connector,

Check and reconnect the wire or the con-

nector.

Both:

– if the circuit is fused.

Check and replace if necessary.

The headlights do not switch off.

Faulty electrical controls.

Consult an approved dealer.

Traces of condensation in the headlights

or rear lights.

This is not a fault. Traces of condensa-

tion in the lights is a natural phenomenon

caused by variations in temperature and

humidity.
These traces soon disappear when the

lights are switched on.

6.1

Section 6: Technical specifications

Vehicle identification plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.2

Engine identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.3

Engine specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.3

Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.4

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.5

Replacement parts and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.6

Service sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.7

Anticorrosion check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.13

6.2

VEHICLE IDENTIFICATION PLATES

A

B

A

The information shown on the ve-

hicle identification plate should be

quoted on all correspondence or

orders.

Vehicle identification plate A

1 Manufacturer name.

2 EC design number or approval

number.

3 Identification number.

Depending on the vehicle, this

information is also given on

marking B.

4 MAM (Maximum Authorised

Mass).

5 GTW (Gross train weight: vehicle

fully loaded, with trailer).

6 MPAW (Maximim Permissible

Weight) for front axle.

7 MPAW on rear axle.

8 Reserved for related or additional

entries.

9 Paint reference (colour code).

7

8

9

6

5

4

3

2

1