Chrysler Pacifica Hybrid (2019 year). Manual — part 11

The vehicle will automatically enter into the Fuel and Oil
Refresh Mode to minimize potential for stale fuel, and to
ensure lubrication of internal engine components. When
operating in this mode, the gas engine will run to provide
vehicle propulsion (electric only operation is inhibited). A
message will be displayed in the instrument cluster when-
ever Fuel and Oil Refresh Mode is active.

The vehicle will automatically exit the Fuel and Oil Refresh
Mode when conditions have been satisfied. If the vehicle
enters Fuel and Oil Refresh Mode, due to fuel which has
been in the fuel tank for a long period of time (becoming
stale fuel), the engine will run whenever the vehicle is
operational (no electric only operation) until the low fuel
level warning is activated. It is also possible to exit the Fuel
and Oil Refresh Mode sooner by adding a minimum of 4
gallons of new fuel to the vehicle’s fuel tank.

NOTE:

If the vehicle enters Fuel and Oil Refresh Mode to

maintain engine lubrication, adding fuel will not exit the
mode sooner.

If the vehicle enters Fuel and Oil Refresh Mode to maintain
engine lubrication properties, the engine may run for a
period of up to 20 minutes when fully warm whenever the
vehicle is operational (no electric only operation). If the
vehicle is shut down before conditions to exit the refresh
mode have been satisfied, the engine may run for addi-
tional time on subsequent trips.

NOTE:

Frequent short trips at low ambient temperature

conditions are more likely to trigger the lubrication based
mode.

KeySense Cluster Messages — If Equipped

When the KeySense key is in use there will be:

• Continuous, dedicated telltale
• Unique Display Splash Screen

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With KeySense in use there will be multiple associated
messages shown in the following table:

Setting

Instrument Cluster Display Message

None – With vehicle ignition

ON

“KeySense in use. Max vehicle speed set to xx MPH/or km/h”

Max Vehicle Speed

• “Max speed reached. KeySense in use” supported by a chime

• “Approaching max speed xx MPH/km” supported by a chime

Start Up Fuel Alert message

“Range to empty xxx miles or km”

Early Low Fuel Alert Message

“Fuel Low”

ParkSense

“Feature cannot be disabled. KeySense in use”

Blind Spot

“Feature cannot be disabled. KeySense in use”

Forward Collision Warning

“Feature cannot be disabled. KeySense in use”

Instrument Cluster Display Menu Items

NOTE:

The Instrument Cluster Display menu items dis-

play in the center of the instrument cluster. Menu items
may vary depending on your vehicle features.

Speedometer

Push and release the up or down arrow button until
Speedometer is highlighted in the instrument cluster dis-
play. Push and release the OK button to toggle between
MPH and km/h.

Vehicle Info

Push and release the up or down arrow button until
Vehicle Info is highlighted in the instrument cluster dis-
play. Push the left or right arrow button to scroll through
the following information submenus:
• Tire Pressure

• If tire pressure is OK for all tires, a vehicle ICON is

displayed with tire pressure values in each corner of the
ICON.

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• If one or more tires have low pressure, “Inflate Tire To

XX” is displayed with the vehicle ICON, and the tire
pressure values in each corner of the ICON with the
pressure value of the low tire displayed in a different
color than the other tire pressure value.

• If the Tire Pressure system requires service, “Service Tire

Pressure System” is displayed.

• Tire PSI is an information only function and cannot be

reset.

• Refer to “Tire Pressure Monitoring System (TPMS)”

under “Safety” for further information.

• Coolant Temperature

Displays the actual coolant temperature.
• Oil Temperature

Displays the actual oil temperature.
• Oil Pressure

Displays the actual oil pressure.
• Battery Voltage

Displays the actual battery voltage.

• Engine Hours — If Equipped

Displays the number of hours of engine operation.
• Oil Life

To reset the Oil Life, you must hold the OK button. The
“Hold OK to Reset” instruction will be displayed at all
times, but the following conditions will need to be met in
order to reset Oil Life:
The vehicle must be off
The ignition must be in the ON/RUN position

• If the conditions are met, holding the OK button will

reset the gauge and the numeric display will return to
100%.

• If the conditions are not met, a popup message will

display for 5 seconds, describing the required condi-
tions, and then the Oil Life screen will reappear.

NOTE:

This procedure should only be performed after

scheduled maintenance is completed. Resetting oil life
other than when associated with a scheduled maintenance
may result in severe engine damage.

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Driver Assist — If Equipped

Push and release the up or down arrow button until Driver
Assist is highlighted in the instrument cluster display.

Adaptive Cruise Control and LaneSense:
• Driver Assist Screen shows the current status of both the

ACC and the LaneSense systems

• Popup messages also indicate the status of the system

and/or the conditions that need to be met

Adaptive Cruise Control (ACC) Feature

The instrument cluster display will show the current ACC
system settings. The information displayed depends on
ACC system status. Push the Adaptive Cruise Control
(ACC) on/off button (located on the steering wheel) until
one of the following displays in the instrument cluster
display:
• Adaptive Cruise Control Off: when ACC is deactivated,

the display will read “Adaptive Cruise Control Off.”

• Adaptive Cruise Control Ready: when ACC is activated

but the vehicle speed setting has not been selected, the
display will read “Adaptive Cruise Control Ready.”
Push the SET + or the SET- button (located on the
steering wheel).

ACC SET

When ACC is set, the set speed will display in the
instrument cluster.

The ACC screen may display once again if any ACC
activity occurs, which may include any of the following:
• Distance Setting Change
• System Cancel
• Driver Override
• System Off
• ACC Proximity Warning
• ACC Unavailable Warning

For further information, refer to “Adaptive Cruise Control
(ACC) — If Equipped” in “Starting And Operating.”

LaneSense — If Equipped

The instrument cluster displays the current LaneSense
system settings. The information displayed depends on
LaneSense system status and the conditions that need to be
met. For further information, refer to “LaneSense — If
Equipped” in “Starting And Operating.”

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Hybrid Info

Push and release the up or down arrow button until
Hybrid Info is highlighted in the instrument cluster dis-
play. Push the left or right arrow button to scroll through
the following information submenus:

Energy Economy
• Average Energy Economy gauge + value (hold OK to

reset)

• Current Energy Economy gauge + value
• Total Range

Range to Empty
• Electric Range
• Hybrid Range
• Total Range

Efficiency Coach
• Refer to “Instrument Cluster Descriptions” in “Getting

To Know Your Instrument Panel” for gauge description.

Charge/Power
• Refer to “Instrument Cluster Descriptions” in “Getting

To Know Your Instrument Panel” for gauge description.

Trip Info

Push and release the up or down arrow button until Trip
Info is highlighted in the instrument cluster display. Push
the left or right arrow button to scroll through the Trip A
and Trip B submenus. The Trip information will display the
following:

Trip A
• Distance Electric
• Distance Hybrid
• Distance Total
• Average Energy Economy
• Elapsed Time
Hold the OK button to reset feature information.

Trip B
• Distance Electric
• Distance Hybrid
• Distance Total
• Average Energy Economy
• Elapsed Time
Hold the OK button to reset feature information.

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173

Audio

Push and release the up or down arrow button until Audio
is highlighted in the instrument cluster display.
• Current Media Source
• Song title
• Artist (if available)
• Phone status

Messages

Push and release the up or down arrow button until
Messages is highlighted in the instrument cluster display.
This feature shows the number of stored warning mes-
sages. Pushing the right arrow button will allow you to see
what the stored messages are.

NOTE:

The popup messages indicate the status of the

system and/or the conditions that need to be met. Mes-
sages remain in the stored stack until condition is cleared.

Screen Setup

Instrument Cluster Display Screen Setup Options:

1 — Left Side

• None

• Energy Economy

• Efficiency Coach (Default)

• Charge/ Power

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Instrument Cluster Display Screen Setup Options:

2 — Upper Left

• None

• Compass (Default)

• Outside Temp (Option 2 default)

• Time (Option 3 default)

• Average MPG (or “L/100km”, or “km/L”)

• Current MPG (or “L/100km”, or “km/L”)

• Trip A (Total Distance)

• Trip B (Total Distance)

• Battery %

• Total Range

• Electric Range

• Hybrid Range

3 — Upper Right

• None

• Compass

• Outside Temp

• Time

• Average MPG (or “L/100km”, or “km/L”)

• Current MPG (or “L/100km”, or “km/L”)

• Trip A (Total Distance)

• Trip B (Total Distance)

• Battery % (default)

• Total Range

• Electric Range

• Hybrid Range

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Instrument Cluster Display Screen Setup Options:

4 — Right Side

• None

• Battery % & EV Range

• Electric Range

• All (3) Range Values (Default)

5 — Odometer

• Show (Default)

• Hide (unless door open)

6 — Defaults

• Restore

• Cancel

Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions — If Equipped

The vehicle is equipped with an Intelligent Battery Sensor
(IBS) to perform additional monitoring of the 12 volt
electrical system and status of the 12 volt vehicle battery.

In cases when the IBS detects charging system failure, or
the 12 volt vehicle battery conditions are deteriorating,
electrical load reduction actions will take place to extend
the driving time and distance of the vehicle. This is done by
reducing power to or turning off non-essential 12 volt
electrical loads. Load reduction will be functional when the
vehicle propulsion system is active.

The vehicle may not be running depending on the HV
battery SOC or temperature. It will display a message if

there is a risk of battery depletion to the point where the
vehicle may stall due to lack of electrical supply, or will not
restart after the current drive cycle.

When 12 volt load reduction is activated, the message
“Battery Saver On” or “Battery Saver Mode” will appear in
the Instrument Cluster Display.

These messages indicate the 12 volt vehicle battery has a
low state of charge and continues to lose electrical charge at
a rate that the charging system cannot sustain.

NOTE:
• The charging system is independent from load reduc-

tion. The charging system performs a diagnostic on the
charging system continuously.

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• If the Battery Charge Warning Light is on it may indicate

a problem with the charging system. Refer to “Battery
Charge Warning Light” in ”Warning And Indicator
Lights And Messages” located in ”Getting To Know
Your Instrument Panel” for further information.

The electrical loads that may be switched off (if equipped),
and vehicle functions which can be effected by load
reduction:
• Heated Seat/Vented Seats/Heated Wheel
• Heated/Cooled Cup Holders — If Equipped
• Rear Defroster And Heated Mirrors
• HVAC System
• 115V AC Power Inverter System
• Audio and Telematics System
Loss of the battery charge may indicate one or more of the
following conditions:
• The charging system cannot deliver enough electrical

power to the vehicle system because the electrical loads
are larger than the capability of charging system, even
though the charging system is still functioning properly.

• Turning on all possible vehicle electrical loads (e.g.

HVAC to max settings, exterior and interior lights,
overloaded power outlets +12V, 115V AC, USB ports)
during certain driving conditions (city driving, frequent
stopping).

• Installing options like additional lights, upfitter electri-

cal accessories, audio systems, alarms and similar de-
vices.

• Unusual driving cycles (short trips separated by long

parking periods).

• The vehicle was parked for an extended period of time

(weeks, months).

• The 12 volt battery was recently replaced and was not

charged completely.

• The 12 volt battery was discharged by an electrical load

left on when the vehicle was parked.

• The 12 volt battery was used for an extended period

with the vehicle not running to supply radio, lights,
chargers, +12V portable appliances like vacuum clean-
er’s, game consoles and similar devices.

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177

What to do when an electrical load reduction action
message is present (“Battery Saver On” or “Battery Saver
Mode”)

During a trip:
• Reduce power to unnecessary loads if possible:

– Turn off redundant lights (interior or exterior)
– Check what may be plugged in to power outlets +12V,

115V AC, USB ports

– Check HVAC settings (blower, temperature)
– Check the audio settings (volume)

After a trip:
• Check if any aftermarket equipment was installed (ad-

ditional lights, upfitter electrical accessories, audio sys-
tems, alarms) and review specifications if any (load and
Ignition Off Draw currents).

• Evaluate the latest driving cycles (distance, driving time

and parking time).

• The vehicle should have service performed if the mes-

sage is still present during consecutive trips and the
evaluation of the vehicle and driving pattern did not
help to identify the cause.

WARNING LIGHTS AND MESSAGES

The warning/indicator lights will illuminate in the instru-
ment panel together with a dedicated message and/or
acoustic signal when applicable. These indications are
indicative and precautionary and as such must not be
considered as exhaustive and/or alternative to the infor-
mation contained in the Owner’s Manual, which you are
advised to read carefully in all cases. Always refer to the
information in this chapter in the event of a failure indica-
tion. All active telltales will display first if applicable. The
system check menu may appear different based upon
equipment options and current vehicle status. Some tell-
tales are optional and may not appear.

Red Warning Lights

— Air Bag Warning Light

This warning light will illuminate to indicate a fault with
the air bag, and will turn on for four to eight seconds as a
bulb check when the ignition is placed in the ON/RUN or
ACC/ON/RUN position. This light will illuminate with a
single chime when a fault with the air bag has been
detected, it will stay on until the fault is cleared. If the light
is either not on during startup, stays on, or turns on while
driving, have the system inspected at an authorized dealer
as soon as possible.

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— Seat Belt Reminder Warning Light

This warning light indicates when the driver or passenger
seat belt is unbuckled. When the ignition is first placed in
the ON/RUN or ACC/ON/RUN position and if the
driver’s seat belt is unbuckled, a chime will sound and the
light will turn on. When driving, if the driver or front
passenger seat belt remains unbuckled, the Seat Belt Re-
minder Light will flash or remain on continuously and a
chime will sound.

Refer to “Occupant Restraint Systems” in “Safety” for
further information.

— Brake Warning Light

This warning light monitors various brake functions, in-
cluding brake fluid level and parking brake application. If
the brake light turns on it may indicate that the parking
brake is applied, that the brake fluid level is low, or that
there is a problem with the anti-lock brake system reser-
voir.

If the light remains on when the parking brake has been
disengaged, and the fluid level is at the full mark on the
master cylinder reservoir, it indicates a possible brake
hydraulic system malfunction or that a problem with the
Brake Booster has been detected by the Anti-Lock Brake

System (ABS) / Electronic Stability Control (ESC) system.
In this case, the light will remain on until the condition has
been corrected. If the problem is related to the brake
booster, the ABS pump will run when applying the brake,
and a brake pedal pulsation may be felt during each stop.

The dual brake system provides a reserve braking capacity
in the event of a failure to a portion of the hydraulic
system. A leak in either half of the dual brake system is
indicated by the Brake Warning Light, which will turn on
when the brake fluid level in the master cylinder has
dropped below a specified level.

The light will remain on until the cause is corrected.

NOTE:

The light may flash momentarily during sharp

cornering maneuvers, which change fluid level conditions.
The vehicle should have service performed, and the brake
fluid level checked.

If brake failure is indicated, immediate repair is necessary.

WARNING!

Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have failed. It
will take longer to stop the vehicle. You could have a
collision. Have the vehicle checked immediately.

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Vehicles equipped with the Anti-Lock Brake System (ABS)
are also equipped with Electronic Brake Force Distribution
(EBD). In the event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light. Immediate
repair to the ABS system is required.

Operation of the Brake Warning Light can be checked by
turning the ignition switch from the OFF position to the
ON/RUN position. The light should illuminate for ap-
proximately two seconds. The light should then turn off
unless the parking brake is applied or a brake fault is
detected. If the light does not illuminate, have the light
inspected by an authorized dealer.

The light also will turn on when the parking brake is
applied with the ignition switch in the ON/RUN position.

NOTE:

This light shows only that the parking brake is

applied. It does not show the degree of brake application.

— Battery Charge Warning Light

This warning light illuminates when the 12 volt battery is
not charging properly. If it stays on while the vehicle is
running, there may be a malfunction with the charging
system. Contact an authorized dealer as soon as possible.

This indicates a possible problem with the electrical system
or a related component.

— Engine Coolant Temperature Warning Light

This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.

If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.

Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.

— Electronic Throttle Control (ETC) Warning

Light

This warning light will illuminate to indicate a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light

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remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.

NOTE:

This light may turn on if the accelerator and brake

pedals are pressed at the same time.

If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.

— Electric Power Steering Fault Warning Light

This warning light will turn on when there’s a fault with
the EPS (Electric Power Steering) system. Refer to
“Power Steering” in “Starting And Operating” for further
information.

WARNING!

Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.

— Oil Temperature Warning Light

This warning light will illuminate to indicate the engine oil
temperature is high. If the light turns on while driving,
stop the vehicle and shut off the engine as soon as possible.
Wait for oil temperature to return to normal levels.

— Oil Pressure Warning Light

This warning light will illuminate to indicate low engine
oil pressure. If the light turns on while driving, stop the
vehicle, shut off the engine as soon as possible, and contact
an authorized dealer. A chime will sound when this light
turns on.

Do not operate the vehicle until the cause is corrected. This
light does not indicate how much oil is in the engine. The
engine oil level must be checked under the hood.

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181

— Transmission Temperature Warning Light —

If Equipped

This warning light will illuminate to warn of a high
transmission fluid temperature. This may occur with
strenuous usage such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or slightly
faster, with the transmission in PARK or NEUTRAL, until
the light turns off. Once the light turns off, you may
continue to drive normally.

WARNING!

If you continue operating the vehicle when the Trans-
mission Temperature Warning Light is illuminated you
could cause the fluid to boil over, come in contact with
hot engine or exhaust components and cause a fire.

CAUTION!

Continuous driving with the Transmission Tempera-
ture Warning Light illuminated will eventually cause
severe transmission damage or transmission failure.

— Vehicle Security Warning Light — If Equipped

This warning light will flash at a fast rate for approxi-
mately 15 seconds when the vehicle security alarm is
arming, and then will flash slowly until the vehicle is
disarmed.

— Hood Open Warning Light

This warning light will illuminate when the hood is left
open and not fully closed.

NOTE:

If the vehicle is moving, there will also be a single

chime.

— Door Open Warning Light — If Equipped

This warning light will illuminate when a door is ajar/
open and not fully closed. This indicator will reflect which
doors are open.

NOTE:

If the vehicle is moving, there will also be a single

chime.

— Liftgate Open Warning Light

This warning light will illuminate when the liftgate is open.

NOTE:

If the vehicle is moving, there will also be a single

chime.

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— Hybrid Electric Vehicle System Service Light

This warning light will illuminate when service to the
hybrid electric system is needed. It will be accompanied by
a

⬙Service Hybrid Electric Vehicle System⬙ message in the

cluster. If the telltale stays on or continues to come on,
contact an authorized dealer as soon as possible.

— Plug Status Fault Warning Light

This warning light will illuminate when a plug status fault
is detected (when vehicle not in motion). It will be accom-
panied by a cluster message indicating the type of fault.
You may receive one of the following messages if a fault is
detected:
• “Service Charging System” – If you see this message, it

is recommended to unplug and plug in again, or try a
different charging station. If an issue continues, contact
your authorized dealer to service your high voltage
charging system.

• “Issue Detected Check External Charging Station” – If

you see this message, the charging station maybe pow-
ered off, having internal fault or being scheduled to
charge later. It is recommended to try a different charg-
ing station. If an issue continues, then contact your
authorized dealer.

NOTE:

Older or non-compliant J1772 EVSE models may

not support charging of this vehicle. If this vehicle does not
charge, it may be connected to a non-compliant Level 2
EVSE, and will flash indicators. Please identify this failure
to the site operator and/or EVSE provider.

NOTE:

Before driving the vehicle make sure the charging

cord has been removed from the charging inlet.

— Torque Limited Warning Light

This warning light illuminates when vehicle acceleration is
limited due to a reduction in engine or electric motor
performance. Contact your authorized dealer for service if
illumination persists.

Yellow Warning Lights

— Anti-Lock Brake (ABS) Warning Light

This warning light monitors the Anti-Lock Brake System
(ABS). The light will turn on when the ignition is placed in
the ON/RUN or ACC/ON/RUN position and may stay on
for as long as four seconds.

If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not function-
ing and service is required as soon as possible. However,

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183

the conventional brake system will continue to operate
normally, assuming the Brake Warning Light is not also on.

If the ABS light does not turn on when the ignition is
placed in the ON/RUN or ACC/ON/RUN position, have
the brake system inspected by an authorized dealer.

— Electronic Stability Control (ESC) Active

Warning Light — If Equipped

This warning light will indicate when the Electronic Sta-
bility Control system is Active. The “ESC Indicator Light”
in the instrument cluster will come on when the ignition is
placed in the ON/RUN or ACC/ON/RUN position, and
when ESC is activated. It should go out with the engine
running. If the “ESC Indicator Light” comes on continu-
ously with the engine running, a malfunction has been
detected in the ESC system. If this warning light remains
on after several ignition cycles, and the vehicle has been
driven several miles (kilometers) at speeds greater than
30 mph (48 km/h), see an authorized dealer as soon as
possible to have the problem diagnosed and corrected.
• The “ESC Off Indicator Light” and the “ESC Indicator

Light” come on momentarily each time the ignition is
placed in the ON/RUN or ACC/ON/RUN position.

• The ESC system will make buzzing or clicking sounds

when it is active. This is normal; the sounds will stop
when ESC becomes inactive.

• This light will come on when the vehicle is in an ESC

event.

— Electronic Stability Control (ESC) Off Warning

Light — If Equipped

This warning light indicates the Electronic Stability Control
(ESC) is off.

Each time the ignition is turned to ON/RUN or ACC/ON/
RUN, the ESC system will be on, even if it was turned off
previously.

— Electronic Park Brake Warning Light

This warning light will illuminate to indicate the Electronic
Park Brake is not functioning properly and service is
required. Contact an authorized dealer.

— LaneSense Warning Light — If Equipped

The LaneSense Warning Light will be solid yellow when
the vehicle is approaching a lane marker. The warning light
will flash when the vehicle is crossing the lane marker.

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