Chrysler Pacifica Hybrid (2019 year). Manual — part 25

WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

• The SOS and ASSIST buttons will only function if you

are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.

ASSIST Call

The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,

just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.

• SiriusXM Guardian Customer Care – In-vehicle support

for SiriusXM Guardian.

• Vehicle Customer Care – Total support for all other

vehicle issues.

SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:

In case the SOS Call button is pushed in error, there

will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.

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IN CASE OF EMERGENCY

393

2. The LED light located between the ASSIST and SOS

buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.

3. Once a connection between the vehicle and a SOS

operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:

• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.

4. You should be able to speak with the SOS operator

through the vehicle audio system to determine if addi-
tional assistance is needed.

WARNING!

ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.

NOTE:

• Your vehicle may be transmitting data as authorized

by the subscriber.

• Once a connection is made between the vehicle’s SOS

Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.

5. The SOS operator may attempt to contact appropriate

emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.

WARNING!

• If anyone in the vehicle could be in danger (e.g., fire

or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an

(Continued)

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IN CASE OF EMERGENCY

WARNING! (Continued)

Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.

• Never place anything on or near the vehicle’s operable

network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.

• The SOS Call system is embedded into the vehicle’s

electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.

(Continued)

WARNING! (Continued)

• Modifications to any part of the SOS Call system

could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

SOS Call System Limitations

Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.

SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.

If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST

and SOS buttons will continuously be illuminated red.

• The Device Screen will display the following message

“Vehicle device requires service. Please contact your
dealer.”

• An In-Vehicle Audio message will state “Vehicle device

requires service. Please contact your dealer.”

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IN CASE OF EMERGENCY

395

WARNING!

• Ignoring the Rearview Mirror light could mean you

will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.

• The Occupant Restraint Control module turns on the

air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.

Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are

damaged during a crash.

• The vehicle battery loses power or becomes discon-

nected during a vehicle crash.

• LTE (voice/data) or 4G (data) network and/or Global

Positioning Satellite signals are unavailable or ob-
structed.

• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.

WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.

NOTE:
• Your vehicle may be transmitting data as authorized by

the subscriber.

396

IN CASE OF EMERGENCY

• Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.

General Information

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

CAUTION!

To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.

BULB REPLACEMENT

Replacement Bulbs

Interior Bulbs

Lamps

Bulb Number

Center & Rear Dome
Lamp

LED (Serviced At Autho-

rized Dealer)

Center & Rear Reading
Lamps

LED (Serviced At Autho-

rized Dealer)

Front Door Courtesy
Lamp

LED (Serviced At Autho-

rized Dealer)

Front Header Reading
Lamps – If Equipped

LED (Serviced At Autho-

rized Dealer)

Instrument Cluster Lamps

LED (Serviced At Autho-

rized Dealer)

Liftgate Lamp(s)

LED (Serviced At Autho-

rized Dealer)

Overhead Console Read-
ing Lamps

LED (Serviced At Autho-

rized Dealer)

Removable Console Lamp
– If Equipped

LED (Serviced At Autho-

rized Dealer)

Visor Vanity Lamps

6501966

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397

Exterior Bulbs

Lamps

Bulb Number

Halogen Headlamp

Projector Halogen Low

Beam - 9005HL+

High Beams - 9005LL

Dedicated Daytime Run-
ning Lamp (If Equipped)

LED (Serviced at Autho-

rized Dealer)

Front Turn Signal Lamp

PWY24WNA

Side Marker Lamp

W3W

Front Park Lamp

LED (Serviced At Autho-

rized Dealer)

Front Fog Lamp

H11LL

LED Front Fog Lamp

LED (Serviced At Autho-

rized Dealer)

Center High Mounted
Stop (CHMSL) Lamp

LED (Serviced At Autho-

rized Dealer)

Stop/Turn Signal Lamp

W21/5WLL

Lamps

Bulb Number

Rear Tail/Side Marker
Lamp

Rear Tail - Body Side -

LED (Serviced at Autho-

rized Dealer)

Rear Tail - Liftgate - LED

(Serviced at Authorized

Dealer)

Rear Side Marker: W3W

Backup Lamp

W21W

License Lamp

LED (Serviced At Autho-

rized Dealer)

Replacing Exterior Bulbs

Halogen Headlamps

1. Reach behind the headlamp housing to access the

headlamp bulb cap.

2. Firmly grasp the headlamp bulb cap and rotate it

counterclockwise to unlock it.

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IN CASE OF EMERGENCY

3. Firmly grasp the headlamp bulb socket assembly and

rotate counterclockwise to remove from the housing.

4. Disconnect the bulb from the electrical connector and

then connect the replacement bulb.

Headlamp Bulb Cap

Headlamp Bulb Socket

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IN CASE OF EMERGENCY

399

CAUTION!

Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.

5. Install the bulb and connector assembly into the head-

lamp housing and rotate clockwise to lock it in place.

6. Install the headlamp bulb cap in the headlamp housing

and rotate clockwise to lock it in place.

Front Turn Signal Lamp

1. Open the hood.

2. Twist the front turn signal lamp socket assembly coun-

terclockwise, and then remove the front turn signal
lamp assembly from the lamp housing.

3. Pull the bulb out of the socket and insert the replace-

ment bulb.

4. Install the front turn signal lamp socket assembly into

the housing, and rotate the front turn signal lamp socket
clockwise to lock it in place.

Headlamp Bulb

Front Turn Signal Lamp Socket

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IN CASE OF EMERGENCY

Front And Rear Side Marker Lamps

1. Remove the three fasteners from the inner wheel liner

and carefully peel back liner for access.

2. Firmly grasp the front side marker lamp socket and

rotate 1/4 turn counterclockwise to remove it from the
lamp assembly.

3. Remove bulb from the front side marker lamp socket

and replace with a new bulb.

4. Install front side marker lamp socket in lamp assembly

and rotate 1/4 turn clockwise to lock into place.

5. Position the inner wheel liner in place and install the

three fasteners.

Inner Wheel Liner Fasteners

Front Side Marker Lamp Bulb Removal

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401

Front Fog Lamp — Halogen

1. Remove fasteners from inner wheel liner and carefully

peel back liner for access.

2. Reach through the front fascia to fog lamp housing to

access the bulb.

3. Rotate the front fog lamp bulb counterclockwise, and

remove the bulb from the front fog lamp housing.

4. Disconnect the bulb from the electrical connector and

then connect the replacement bulb.

CAUTION!

Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.

5. Install the front fog lamp bulb into the front fog lamp

housing, and rotate the bulb clockwise to lock it in place.

6. Position the inner wheel liner in place and install

fasteners.

Rear Liftgate Mounted Back-Up Lamps And Tail
Lamps (If Bulb Equipped)

1. Raise the liftgate.

2. Use a fiber stick or flat blade screw driver to pry off the

bulb access cover on the lower liftgate trim.

3. Back-up lamps/tail lamp (if bulb equipped) are now

visible. Rotate socket(s) counter clockwise.

4. Remove/replace bulb(s).

5. Reinstall the socket(s)

6. Reverse process to reinstall the liftgate trim.

Front Fog Lamp Socket

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IN CASE OF EMERGENCY

Rear Bodyside Mounted Taillamps

1. Raise the liftgate.

2. Remove two torx head screws on bodyside lamp using

a T30 screwdriver.

3. Remove lamp from vehicle body and locate bulb socket

on rear of lamp. Rotate socket counter-clockwise.

4. Remove/replace bulb(s).

5. Reinstall the socket(s)

6. Reverse process to reinstall the lamp onto vehicle.

Center High-Mounted Stop Lamp (CHMSL)

The center high-mounted stop lamp is an LED assembly.
See your authorized dealer for replacement.

Rear License Lamp

The rear license lamps are LED. See your authorized dealer
for replacement.

FUSES

WARNING!

• When replacing a blown fuse, always use an appro-

priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.

• Before replacing a fuse, make sure that the ignition is

off and that all the other services are switched off
and/or disengaged.

• If the replaced fuse blows again, contact an autho-

rized dealer.

• If a general protection fuse for safety systems (air

bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.

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IN CASE OF EMERGENCY

403

General Information

The fuses protect electrical systems against excessive cur-
rent.

When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.

Also, please be aware that when using power outlets for
extended periods of time with the vehicle off may result in
vehicle battery discharge.

Fuse Location

The fuses are grouped into controllers located in the engine
compartment.

Underhood Fuses

The Power Distribution Center is located in the engine
compartment near the battery. This center contains car-
tridge fuses, mini-fuses, micro-fuses, circuit breakers and
relays. A label that identifies each component is printed on
the inside of the cover.

Before any procedure is done on the PDC, make sure
engine is turned off.

Remove the cover by unlatching the two locks located at
each side of the PDC cover, avoid the usage of screw
drivers or any other tool to remove the cover, since they
may apply excessive force and result on a broken/
damaged part.

Blade Fuses

1 — Fuse Element
2 — Blade fuse with a good/functional fuse element.
3 — Blade fuse with NOT functional / BAD fuse element (blown fuse)

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IN CASE OF EMERGENCY

After service is done, secure the cover with its two locks.

Cavity

Cartridge Fuse

Blade Fuse

Description

F06

–

15 Amp Blue

Low Temp Active Pump

F07

–

25 Amp Clear

Ignition Coil/Fuel Injector

F08

–

25 Amp Clear

Amplifier / Active Noise Control

F09

–

–

Not Used

F10

–

15 Amp Blue

High Temp Aux Pump & HV Electric Coolant

Htr Enable

F11

–

15 Amp Blue

ELCM / FTIV

F12

–

5 Amp Tan

Battery Sensor (IBS)

Power Distribution Center

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IN CASE OF EMERGENCY

405

Cavity

Cartridge Fuse

Blade Fuse

Description

F13

–

–

Not Used

F14A

–

10 Amp Red

Media Hub 1, 2, 3

F14B

–

Pwr Lumbar Switch

F15

40 Amp Green

–

CBC / Power Locks

F16

–

20 Amp Yellow

ECM

F17

–

–

Not Used

F18

40 Amp Green

–

CBC Feed #4 (Exterior Lights #1)

F19

–

–

Not Used

F20

–

10 Amp Red

Low Temp Passive Pump

F21

20 Amp Blue

–

PIM - Park PAWL Motor

F22

–

–

Not Used

F23

–

–

Not used

F24

–

20 Amp Yellow

RR Wiper

F25A

–

10 Amp Red

Handsfree (Lt & Rt Rear Door Release

Module)

F25B

–

Active Grill Shutter

F26

40 Amp Green

–

Front HVAC Blower Motor

F27

25 Amp Clear

–

RR Slide Door Module - RT

F28A

–

10 Amp Red

Diagnostic Port

F28B

–

USB + AUX (UCI) Port (IP) / Video USB Port

406

IN CASE OF EMERGENCY

Cavity

Cartridge Fuse

Blade Fuse

Description

F29

–

–

Not Used

F30A

–

10 Amp Red

ECM / PIM

F30B

–

Not Used

F31

–

10 Amp Red

3, 4 way Valves

F32

20 Amp Blue

–

ECM

F33

30 Amp Pink

–

Power Liftgate Module

F34

25 Amp Clear

–

Rear Door Control Module - Lt

F35

25 Amp Clear

–

Sunroof Control Module

F36

–

–

Not Used

F37

40 Amp Green

–

CBC Feed #4 (Exterior Lighting / PCM #2)

F38

–

–

Not Used

F39

25 Amp Clear

–

Rear HVAC Blower Motor

F40

20 Amp Blue

–

Trans Oil Pump

F41

–

–

Not Used

F42

–

–

Not Used

F43

–

20 Amp Yellow

Fuel Pump Motor

F44

30 Amp Pink

–

CBC Feed #1 (Interior Lights)

F45

30 Amp Pink

–

Power Inverter

F46

30 Amp Pink

–

Driver Door Module

F47

30 Amp Pink

–

Passenger Door Module

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IN CASE OF EMERGENCY

407

Cavity

Cartridge Fuse

Blade Fuse

Description

F48

40 Amp Green

–

EBCM Motor

F49

25 Amp Clear

–

Rear Sliding Door Module - Lt

F50

25 Amp Clear

–

Rear Door Control Module - Rt

F51

30 Amp Pink

–

Front Wiper

F52

–

–

Not Used

F53

–

–

Not Used

F54

40 Amp Green

–

ESP-ECU And Valves

F55A

–

15 Amp Blue

RF Hub/KIN/ESL - BUX Only

F55B

–

DVD / VRM

F56A

–

10 Amp Red

FRT. & RR HVAC CTRL/ OCM / ESL

F56B

–

B. EPS / ESC - Electric Stability Ctr

F57

–

20 Amp Yellow

PIM - Main Power Supply

F58

–

–

Not Used

F59

–

–

Not Used

F60

–

20 Amp Yellow

Rear Cargo APO

F61

–

–

Not Used

F62

–

20 Amp Yellow

PIM-Main PWR Supply

F63

–

5 Amp Tan

HV Elect Coolant HTR Enable

F64

–

–

Not Used

F65

–

–

Not Used

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IN CASE OF EMERGENCY