Chrysler Pacifica Hybrid (2019 year). Manual — part 2

the button on the charge connector first and then
remove the connector from the vehicle charge inlet.

6. Close the inlet door when an EVSE is not connected to

the vehicle.

NOTE:

It is good practice to keep the ignition in the OFF

position while conducting Level 1 Charging. This mini-
mizes any additional vehicle loads the EVSE has to sup-
port. The additional electrical loads will extent the High
Voltage Battery charging time.

Troubleshooting Using The Status Indicator Display

If the vehicle is not charging properly, consult the status
indicator lights.

The AC Power Indicator displays the status and safety of
the input power. If this indicator is green, the power is
within acceptable limits to charge the vehicle. If only the
AC Power Indicator is flashing red, then there is a problem
with the AC power at the electrical outlet. If the AC Power
Indicator does not return to green, then the outlet should
be inspected by a licensed electrician to ensure the voltage,
frequency, and grounding are complaint to national and
local electrical codes and ordinances. It may be possible to
attempt charging from a different outlet.

The Fault Indicator displays the status of the Portable
EVSE Cordset and the vehicle connection. The Portable
EVSE Cordset will not allow charging while the fault
indicator is red. If it is off, the Portable EVSE Cordset has
not detected any internal faults, or faults with the vehicle
connection. If the Fault Indicator is flashing red, there is a
fault detected either with the Portable EVSE Cordset,
electronics, or with the vehicle connection. The Portable
EVSE Cordset may attempt to retry to provide current to
the vehicle if the fault is cleared. If the Portable EVSE

Removing The Charge Connector From The Vehicle

Charge Inlet

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GETTING TO KNOW YOUR VEHICLE

25

Cordset does not attempt to provide charge to the vehicle,
the charge connector will need to be removed from the
vehicle to clear the fault.

The fault code list in the table below provides a reference
for the important faults that are detected by the Portable
EVSE Cordset. When a fault is detected, the AC Power
Indicator, the Fault Indicator, or both the AC Power and
Fault Indicators will flash red. If only the AC Power
Indicator is red, there is a problem on the AC Power side of
the unit. If only the Fault Indicator is flashing red, there is
a problem internal to the unit or with the vehicle. If both
the AC Power and Fault Indicators are flashing red, an over
temperature condition is detected at either the AC plug or

within the EVSE enclosure. Additional information about
the faults is provided by a fault code that is displayed on
the two green Charge Rate Indicators. The fault code
consists of four digits, each with a value of 1 or 2. The value
of a digit is the number of indicators illuminated for that
part of the sequence. For example, fault code (1, 2, 1, 1) will
display the following sequence: One indicator will illumi-
nate for 0.3 seconds, then two indicators will illuminate,
then one indicator, and finally one indicator will illumi-
nate. After all four fault code digits have been displayed,
the indicators will remain off for one second before repeat-
ing the sequence.

Portable EVSE Cordset Fault Code List

Flashing

Fault Code

Flashing

Indicator

Fault Indication

Recommended Actions

1, 2, 2, 2

AC Power

Vehicle Current Draw

is Too High

Check Portable EVSE Cordset and Vehicle at

a service location.

1, 1, 2, 1

AC Power

Incorrect Electrical

Supply

Attempt to charge the vehicle at a different outlet. Contact a

certified electrician to check the electrical outlet and AC Sup-

ply (house wiring).

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GETTING TO KNOW YOUR VEHICLE

Portable EVSE Cordset Fault Code List

Flashing

Fault Code

Flashing

Indicator

Fault Indication

Recommended Actions

1, 1, 2, 2

AC Power

Incorrect Electrical

Supply

Attempt to charge the vehicle at a different outlet. Contact a

certified electrician to check the electrical outlet and AC Sup-

ply (house wiring).

1, 2, 1, 1

AC Power

Incorrect Electrical

Supply

Attempt to charge the vehicle at a different outlet. Contact a

certified electrician to check the electrical outlet and AC Sup-

ply (house wiring).

1, 2, 1, 2

AC Power

Incorrect Electrical

Supply

Attempt to charge the vehicle at a different outlet. Contact a

certified electrician to check the electrical outlet and AC Sup-

ply (house wiring).

1, 1, 1, 1

Fault

Portable EVSE Cordset

Internal Fault

Unplug the Portable EVSE Cordset from the vehicle charge

inlet and retry to charge. If the issue is not corrected, check

the Portable EVSE Cordset and Vehicle at a service location.

1, 1, 1, 2

Fault

Portable EVSE Cordset

Internal Fault

Unplug the Portable EVSE Cordset from the vehicle charge

inlet and retry to charge. If the issue is not corrected, check

the Portable EVSE Cordset and Vehicle at a service location.

1, 2, 2, 1

AC Power

Outlet Wiring Bad

Ground

Attempt to charge the vehicle at a different outlet. Contact a

certified electrician to check the electrical outlet and AC Sup-

ply (house wiring).

1, 2, 1, 1

Fault

Portable EVSE Cordset

Internal Fault

Check Portable EVSE Cordset and Vehicle at a service

location.

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GETTING TO KNOW YOUR VEHICLE

27

Portable EVSE Cordset Fault Code List

Flashing

Fault Code

Flashing

Indicator

Fault Indication

Recommended Actions

1, 2, 1, 2

Fault

CCID Leakage Current

Detected

Disconnect charge connector and retry charging. If problem

persists, check the Portable EVSE Cordset and Vehicle at a ser-

vice location.

2, 2, 2, 1

Fault

Vehicle Interface

Connector

Error with the Vehicle Charge Connector Interface — Check

for water or other contamination in the vehicle charge inlet or

charge connector.

2, 2, 2, 2

Fault

Vehicle Interface

Connector

Error with the Vehicle Charge Connector Interface — Check

for water or other contamination in the vehicle charge inlet or

charge connector.

1, 1, 2, 1

Fault & AC

Power

EVSE Enclosure Inter-

nal Temperature is Too

High

Use caution as the Portable EVSE Cordset housing may be

hot. It is recommended to move the Portable EVSE Cordset

out of direct sun exposure. Allow the unit to cool. If error per-

sists, check the Portable EVSE Cordset at a service location.

1, 1, 1, 2

Fault & AC

Power

Hot AC Power Plug

Warning

Use caution as the Portable EVSE Cordset AC Power Plug

may be hot. It is recommended to carefully unplug the unit

from the wall outlet and allow it to cool down. Attempt to

charge the vehicle at a different wall outlet. Contact a certified

electrician to inspect/replace the wall outlet that was associ-

ated with the Hot AC Plug event. Charging will still occur,

but at a reduced rate.

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GETTING TO KNOW YOUR VEHICLE

Portable EVSE Cordset Fault Code List

Flashing

Fault Code

Flashing

Indicator

Fault Indication

Recommended Actions

1, 1, 1, 1

Fault & AC

Power

AC Power Plug Over

Temperature

Use caution as the Portable EVSE Cordset AC Power Plug

may be hot. It is recommended to carefully unplug the unit

from the wall outlet and allow it to cool down. Attempt to

charge the vehicle at a different outlet. Contact a certified elec-

trician to inspect/replace the outlet that was associated with

the Hot AC Plug event.

FCC Notice:

This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, in-

cluding interference that may cause undesired opera-
tion.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void the
user’s authority to operate the equipment.

This unit complies with ICES-003E of Industry Canada,
and EMC Directive 2004/108/EC.

Guidelines for preventing fire and electric shock:
• Ensure the charging cable is positioned so it will not be

stepped on, tripped over, or otherwise subjected to
damage or stress.

• There are no user serviceable parts inside.
• Do not use the charging cordset if it is visibly damaged.

Contact your authorized dealer for service.

• Do not place fingers, or any other objects inside the

charge connector.

• Do not allow children to operate this device. Adult

supervision is mandatory when children are in proxim-
ity when the charging cordset is in use.

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GETTING TO KNOW YOUR VEHICLE

29

NOTE:

During normal operation, the charge connector or

AC plug may feel warm. If either one feels hot during
charging, unplug the charging cordset and have a qualified
electrician inspect the wall receptacle before you continue
charging.

WARNING!

Do not use the charging cordset with a receptacle that
is worn or damaged. Using the charging cordset with a
worn or damaged receptacle may cause burns or start a
fire.

AC Level 2 Charging (240V, 30 Amp Or 32 Amp)

AC Level 2 (240 V) charging requires a 240 V, Level 2 EVSE
(Charging station). A 30 Amp or 32 Amp Level 2 EVSE for
home installation is recommended.

When using public charging stations, ensure the charging
station is ready to provide charge and the vehicle is in
PARK before the charge connector is plugged into the
vehicle’s charge inlet. You will hear a “click” when the
charge connector is inserted correctly and is coupled with
the vehicle’s charge inlet. The vehicle should start charging
automatically. If not, please check the instructions at the
charging station.

NOTE:

The vehicle should start charging automatically. If

not, please check the following:
• Charging Station – Check the indications and instruc-

tions at the charging station or

• Charging Schedule – Check whether the charging sched-

ule is enabled and if so, whether the vehicle is currently
within the scheduled charge time/day (weekday/
weekend). If the charging schedule is enabled within the
vehicle, you may override them for this charging event
by plugging in the charge connector, unplugging it, and
then plugging it back into the vehicle charge inlet.
Complete the double plug sequence within ten seconds
for it to override the set schedule.

To stop the charging process:
• Press the “STOP” button located on the front of the

EVSE station.

• Press the button on the charge connector first and then

remove the connector from the vehicle charge inlet.

• Plug the charge handle into the EVSE station and coil the

charging cord onto its holder. Do not leave the charging
cord laying on the ground.

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GETTING TO KNOW YOUR VEHICLE

Charging Times

The following factors determine the time it takes to charge
the high voltage battery:
• The high voltage battery’s current state of charge
• The type of EVSE used (Level 1 - 120V or Level 2 – 240V)
• Ambient temperature
• Whether the vehicle is ON during charging

NOTE:
• The charging times below are estimates based on charg-

ing a high voltage battery that has a <1% SOC value
displayed in the instrument cluster.

• Charging times will vary based on the age, condition,

state of charge, available current being provided to the
charger from its energy source, and temperature of the
high voltage battery.

• Charging times may be longer if a thermal self-

protection reduces the charging current from the EVSE.

• If the vehicle’s ignition is in either the ACC or RUN

position, the vehicle charge indicator may not indicate
greater than a 99% state of charge, and will continue to
charge the vehicle, due to the vehicle loads.

Type of EVSE

Estimated Charge Time

Level 1 (120V/15A)

Approximately 14 hours

Level 2 (240V/30A or 32A)

Approximately 2 hours

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31

Vehicle Charge Indicators

Instrument Cluster High Voltage Battery Display

There is a battery display indicator located on the instru-
ment cluster. The battery display will display the current
state of charge for the high voltage battery; with the
percentage value located to the left of the symbol. When
plugged in, the battery symbol also gives the battery level
along with messages about the charge or whether the
system is waiting to charge due to the charge schedule.
These will appear unless there is a charging fault. A green
plug telltale will be shown in the cluster, as well as
applicable messaging when charging.

Instrument Panel State Of Charge Indicator

In addition to the battery display, your vehicle is equipped
with a visual state of charge indicator. The state of charge
indicator is made up of five lights that are mounted to the
top center of the instrument panel, which will illuminate
when the vehicle is plugged into the EVSE.

The state of charge indicator provides a visual indication of
the high voltage battery’s charge status during charging.
It’s also used to indicate a charging problem, as well as,
waiting for a schedule charge to begin.

High Voltage Battery Display

State Of Charge Indicator

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GETTING TO KNOW YOUR VEHICLE

NOTE:

The lights scroll one at a time when the vehicle is

plugged in outside of its charging schedule time/day of
the week, and it is waiting on the schedule to begin
charging.

In the event of an error in the charging process the outer
two lights will blink.

Number Of Indicator

Lights Illuminated

Percent Of Battery Charge

1st light blinks

0 – 20%

1st light ON, second light
blinks

21 – 40%

1st and 2nd lights ON,
3rd light blinks

41 – 60%

1st, 2nd, and 3rd light
ON, 4th light blinks

61 – 80%

1st, 2nd, 3rd, and 4th
light ON, 5th light blinks

81 – 99%

All 5 lights ON

100%

Number Of Indicator

Lights Illuminated

Percent Of Battery Charge

Two outer lights are
blinking

Indicates an error in the
charging process.

Lights turn on one at a
time from left to right
(when looking at the
front of the vehicle)

Indicates system is waiting
for scheduled time in
charge schedule to begin
charging.

All lights light up, and
then turn off immedi-
ately

Indicates a successful plug-
in.

NOTE:

For each segment illuminated to indicate charging,

two different blink rates are used. A blink rate on one 1 sec
ON/ 1 sec OFF indicates that the first half of the segment
is charging. The blink rate will increase to 0.5 sec ON/ 0.5
sec OFF to indicate that the second half of the segment is
charging. When the segment is fully charged, the blinking
stops and the segment remains illuminated as charging
continues.

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33

Hybrid Electric Pages

Within your Uconnect 4C/4C NAV system is the “Hybrid
Electric Pages” App that allows you to see your vehicle’s
power flow, understand your drive history, and set an
EVSE charging schedule for your vehicle’s high voltage
battery. To access this app, press the “Apps” button on the
main menu bar of the radio’s touch screen, and locate the
“Hybrid Electric” App. Pressing the “Hybrid Electric
Pages” App brings you to a set of three pages: Power Flow,
Driving History, and Charging Schedule.

Power Flow

The first screen within the “Hybrid Electric Pages” App is
the Power Flow screen. The Power Flow screen shows the
current power readings for all of the following:
• Engine - Shows the amount of power (in kW) the engine

is generating. Based on vehicle operating conditions, this
power is used to: propel the vehicle, provide passenger
compartment heating & cooling, power vehicle electrical
loads, and charge the High Voltage Battery. Engine
operation is controlled to maximize fuel economy.

• Battery - Shows the amount of power (in kW) the high

voltage battery is currently providing/absorbing. A
negative kW indicates the vehicle’s high voltage battery
is charging.

• Climate - Shows the amount of power (in kW) the

climate control system is using to maintain the current
interior temperature.

Hybrid Electric Pages App Location

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GETTING TO KNOW YOUR VEHICLE

Power Flow paths are indicated by the direction of the
arrows on the touchscreen.

Driving History

The second screen in the “Hybrid Electric Pages” App is
the Driving History screen. The Driving History screen
shows the miles (km) driven in both Full Electric and
Hybrid modes for both the previous week and the current
week. The data is displayed in a bar graph: Electric Mode
in teal and Hyrbid Mode in blue.

On the bar graph, miles (km) driven on the same day in
Electric mode (battery only) are always shown below miles
(km) driven in Hybrid mode. When one day of the week
exceeds 100 miles (160 km) driven, the values of miles (km)
driven in Electric and Hybrid modes will be listed above
the bar graph in respective colors (teal for Electric and blue
for Hybrid).

Power Flow Screen

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35

Charging Schedule

The third screen within the “Hybrid Electric Pages” App is
the Charging Schedule screen. From this screen you can set
when you want you vehicle to charge. To do so, press the
check box next to the setting “Enable Schedule” until a
check mark appears in the box, from there you can push
the ‘Weekdays’ or ‘Weekends’ schedule to adjust the start
and end time of desired charging. You can also choose
“Charge Until Full” instead of choosing an end time,
allowing the vehicle to continue to charge for an amount of
time after the start time until the vehicle is fully charged, as
long as the vehicle is plugged in. The Charging Schedule
can also be set using the Uconnect App on your smart-
phone.

NOTE:

If the charging schedule is not enabled, the vehicle

will charge whenever plugged in. It is not necessary to set
up the charging schedule to charge the vehicle.

Driving History Screen

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GETTING TO KNOW YOUR VEHICLE

NOTE:

If the vehicle is plugged in outside of the charging

schedule set in the Uconnect 4C radio, the vehicle’s battery
will not charge. Charging will only begin immediately if
the vehicle is plugged in within the time and day of the
week set in the schedule. Otherwise, charging will auto-
matically begin when the selected charge time/day of the
week occurs or whenever the vehicle is plugged in with no
charge schedule set.

If the vehicle is turned off outside of the charging window,
a radio pop-up message will be displayed, which provides
an option to begin charging the vehicle immediately. The
pop-up message asks the driver if they would like to

“Charge Now?” and provides other information, including
the next charging schedule start time and estimated time to
charge the battery to 100%. If within one hour of selecting
“Yes,” the vehicle is connected to a powered EVSE, the
vehicle will immediately begin to charge (temporarily
ignoring any set charge schedule). To fully deactivate the
charge schedule, refer to the “Charging Schedule” feature
within the “Hybrid Electric Pages” App.

The charging schedule can also be overridden if the EVSE
is plugged in, unplugged, and then plugged in a second
time to the vehicle. This “double plugged-in” feature will
override the schedule that is set in the radio, and begin
charging the vehicle immediately. The double plug se-
quence must be completed within ten seconds for it to
override the programed schedule.

If charge to full is selected, and the vehicle is plugged in
after the start time of the schedule, the vehicle will start
charging when it reaches the start time the next day. If you
would like to begin charging immediately, and continue
charging until the vehicle is fully charged, you can select
the “Charge Now” option.

Charging Schedule Screen

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37

KEYS

Key Fob

Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system uses a receiver module
in the vehicle that wirelessly links with the key fob.

NOTE:

The key fob may not be found if it is located next to

a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.

This system allows you to lock or unlock the doors and
liftgate, activate the Panic Alarm, optional power liftgate,
left power sliding door, and right power sliding door from
distances up to approximately 66 ft (20 m) using a key fob.
When any button on the key fob is pushed, or when any
signal is being transferred between the key fob and the
vehicle, an LED light on the key fob will flash as an
indicator. The key fob does not need to be pointed at the
vehicle to activate the system.

NOTE:

The emergency key allows for entry into the

vehicle should the battery in the vehicle or the key fob go
dead. The emergency key is also for locking/unlocking the

glove compartment. You can keep the emergency key with
you when valet parking.

Key Fob

1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding
Side Door
5 — PANIC Alarm

6 — Emergency Key
7 — Left Power Sliding
Side Door
8 — Liftgate
9 — Unlock

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GETTING TO KNOW YOUR VEHICLE

In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring
to the instrument cluster, which will display directions to
follow.

NOTE:
• A low key fob battery condition may be indicated by a

message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer
illuminates from key fob button pushes, then the key fob
battery requires replacement.

• The key fob LED light brightness is designed for indoor

light viewing, so the LED light may not be visible in
direct sunlight.

In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the
Emergency Key) against the ENGINE START/STOP button
and push to operate the ignition switch.

To Unlock The Doors

NOTE:

Uconnect Settings lets you program the system to

unlock either the driver’s side doors on the first push
(default) or unlock all doors on the first push of the unlock

button on the key fob. To change the default setting, refer
to “Uconnect Settings” in “Multimedia” for further infor-
mation.

1st Push Of Key Fob Unlocks

Push and release the unlock button on the key fob once to
unlock the driver front door and sliding door or twice
within five seconds to unlock all doors and liftgate. The
hazard lights will flash to acknowledge the unlock signal.
The illuminated entry system will be activated.

First Push Unlock

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39

2nd Push Of Key Fob Unlocks

Push and release the unlock button on the key fob twice
within five seconds to unlock all doors and liftgate. The
turn signal lights will flash to acknowledge the unlock
signal. The illuminated entry system will be activated.

This feature lets you program the system to unlock either
the driver’s side doors or all doors on the first push of the
unlock button on the key fob. To change the current setting,
refer to “Uconnect Settings” in “Multimedia” for further
information.

NOTE:

Your vehicle is equipped with Passive Entry; refer

to “Keyless Enter-N-Go — Passive Entry” in “Getting To
Know Your Vehicle” for further information.

Emergency Key Feature

The key fob also contains an emergency key. The emer-
gency key is stored in the bottom of the key fob.

The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. The
emergency key is also for locking/unlocking the glove
compartment. You can keep the emergency key with you
when valet parking.

Second Push Unlock

Mechanical Latch To Release Emergency Key

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GETTING TO KNOW YOUR VEHICLE