RAM 1500 (2019 year). Manual — part 28
2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS
operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
• Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
(Continued)
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IN CASE OF EMERGENCY
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WARNING! (Continued)
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
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IN CASE OF EMERGENCY
439
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WARNING!
• Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
440
IN CASE OF EMERGENCY
-------------------------------------------------------------------------------------------------------------------------------------------------------------
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base.
Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Number
Overhead Console Lamps
TS 212–9
Dome Lamp
7679
For lighted switches, see your authorized dealer for
replacement instructions.
Exterior Bulbs
Bulb Number
Low Beam (Halogen Re-
flector Headlamp)
H11LL
High Beam (Halogen Re-
flector Headlamp)
9005LL
Low & High Beam (LED
Reflector Headlamp)
LED (Serviced At An Au-
thorized Dealer)
Low & High Beam (LED
Projector Headlamp)
LED (Serviced At An Au-
thorized Dealer)
7
IN CASE OF EMERGENCY
441
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Bulb Number
Turn Signal / Front Posi-
tion (Halogen Reflector
Headlamp)
7444NA
Turn Signal / Front Posi-
tion (LED Headlamps)
LED (Serviced at
authorized dealer)
Front Side Marker (Halo-
gen Reflector Headlamp)
W5W
Front Side Marker (LED
Headlamps)
LED (Serviced At An
Authorized Dealer)
Front Fog Lamps (Halo-
gen Reflector Headlamp)
H11LL
Front Fog Lamps (LED
Headlamps)
LED (Serviced At An
Authorized Dealer)
Side Indicators (Front And
Side View Mirror)
LED (Serviced at autho-
rized dealer)
Base Rear Tail/Turn and
Stop Lamp
3157K
Premium Rear Tail/Turn
and Stop Lamp
LED (Serviced At An
Authorized Dealer)
Premium Backup Lamp
7440/W21W
Bulb Number
Center High Mounted
Stop Lamp (CHMSL)
921
Backup Lamp
921
Rear License Plate Lamp
194
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam
Headlamp, Front Park And Turn — If Equipped
Low Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
442
IN CASE OF EMERGENCY
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3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
4. Reach through the access hole of the wheel house splash
shield and disengage the bulb access cover by rotating
counterclockwise.
5. Disconnect the internal lamp wiring harness connector
from the low beam bulb.
CAUTION!
• Do not contaminate the bulb glass by touching it
with your fingers or by allowing it to contact other
oily surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the bulb socket, or the
lamp wiring.
Splash Shield Access Cover
1 — Access Cover
2 — Fastener
Bulb Access Cover
7
IN CASE OF EMERGENCY
443
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6. Rotate the bulb counterclockwise 1/4 turn to unlock the
bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and
covers.
High Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Look under the hood and behind the headlamp to find
the high beam bulb access cover.
4. Reach behind the headlamp and disengage the access
cover by rotating counterclockwise.
5. Disconnect the internal lamp wiring harness connector
from the high beam bulb.
CAUTION!
• Do not contaminate the bulb glass by touching it
with your fingers or by allowing it to contact other
oily surfaces. Shortened bulb life will result.
(Continued)
CAUTION! (Continued)
• Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the bulb socket, or the
lamp wiring.
6. Rotate the bulb counterclockwise 1/4 turn to unlock the
bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and
covers.
Front Park And Turn
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
444
IN CASE OF EMERGENCY
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3. Look under the hood and behind the headlamp to find
the park and turn socket.
4. Reach behind the headlamp and unlock the park and
turn socket from the lamp by rotating counterclockwise
¼ turn.
5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and
covers.
Side Marker Lamp
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Park And Turn Socket
Splash Shield Access Cover
1 — Access Cover
2 — Fastener
7
IN CASE OF EMERGENCY
445
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4. Reach through the access hole of the wheel house splash
shield and disengage the side marker socket by rotating
counterclockwise ¼ turn.
5. Pull the socket and bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and
covers.
Fog Lamps — If Equipped
1. Reach under and behind the front bumper to access the
back of the front fog lamp housing.
2. Disconnect the fog lamp wiring harness connector from
the fog lamp bulb.
3. Rotate the bulb counterclockwise ¼ turn to unlock the
bulb from the housing.
4. Pull the bulb straight out from the housing.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
Side Marker Socket
446
IN CASE OF EMERGENCY
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Rear Tail/Stop, Turn Signal And Backup Lamps
1. Remove the two screws and push pins that pass through
the bed sheet metal.
2. Pull the outboard side of the lamp rearward far enough
to unsnap the two receptacles on the outboard side of
the lamp housing from the two plastic snap post retain-
ers in the outer box side panel.
3. Disconnect the wiring harness connectors from the bulb
socket.
4. Rotate the bulb socket counterclockwise 1/4 turn to
unlock it from the housing.
5. Pull the bulb straight out of the socket.
Tail Lamp Locations
1 — Tail Lamp
2 — Fasteners
Tail Lamp Removed
1 — Tail Lamp Housing
2 — Bulb Socket Locations
7
IN CASE OF EMERGENCY
447
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CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
6. Reverse the procedure to install the bulb and housing.
Center High-Mounted Stoplamp (CHMSL) With
Cargo Lamp
1. Remove the two screws holding the housing/lens to the
body as shown.
2. Separate the connector holding the housing and wiring
harness to the body.
3. Turn the desired bulb socket ¼ turn and remove the
socket and bulb from housing.
CHMSL Mounting Screw Locations
CHMSL Connector Location
448
IN CASE OF EMERGENCY
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4. Pull the desired bulb straight from the socket.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
• Outside Bulbs: Cargo Lamps
• Inside Bulb: Center High-Mounted Stop Lamp
5. Reverse the procedure for installation of bulbs and
housing.
FUSES
WARNING!
• When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.
CHMSL Bulb And Socket
7
IN CASE OF EMERGENCY
449
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Power Distribution Center
The Power Distribution Center is located in the engine
compartment near the battery. This center contains car-
tridge fuses, micro fuses, relays, and circuit breakers. A
description of each fuse and component may be stamped
on the inside cover, otherwise the cavity number of each
fuse is stamped on the inside cover that corresponds to the
following chart.
Cavity
Cartridge Fuse
Micro Fuse
Description
F01
–
25 Amp Clear
Fuel Pump Motor
F03
–
5 Amp Tan
MGU – If Equipped
F04
–
–
Spare
F05
–
–
Spare
F06
–
–
Spare
F07
–
–
Spare
F08
20 Amp Blue
–
Trailer Tow Backup
F09
–
20 Amp Yellow
Trailer Stop / Turn Lamp Left
F10
–
20 Amp Yellow
Trailer Stop / Turn Lamp Right
F11
–
–
Spare
F12
20 Amp Blue
–
Trailer Tow Park Lamp
F13
–
–
Spare
F14
–
10 Amp Red
AC Clutch
F15
–
5 Amp Tan
IBS
F16
–
–
Spare
450
IN CASE OF EMERGENCY
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Cavity
Cartridge Fuse
Micro Fuse
Description
F17
–
20 Amp Yellow
Air Suspension
F18
–
15 Amp Blue
AGS / Rear Axle Cooling Valve / Active Air
Dam
F19
–
–
Spare
F20
–
20 Amp Yellow
Adjustable Pedals
F21
–
–
Spare
F22
50 Amp Red
–
I Air Module
F23
–
–
Spare
F24
–
20 Amp Yellow
TCM SBW
F25
50 Amp Red
–
Power Side Step
F26
50 Amp Red
–
ESP Module
F27
30 Amp Pink
–
Front Wiper
F28
–
10 Amp Red
PCM / ECM
F29
40 Amp Green
–
ESP Module
F30
–
–
Spare
F31
–
–
Spare
F32
20 Amp Blue
–
ECM / PCM
F33
30 Amp Pink
–
Brake Vacuum Pump
F34
–
–
Spare
7
IN CASE OF EMERGENCY
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Cavity
Cartridge Fuse
Micro Fuse
Description
F35
–
10 Amp Red
PCM / ECM / Power Pack Unit (PPU) Mo-
tor Generator Unit (MGU) Wake Up / EPS /
Active Tuned Mass Module (ATMM) / ESP
F36
–
–
Spare
F37
–
5 Amp Tan
R / S Output to iPDC
F38
–
10 Amp Red
DTCM / Active CL TEMP VLV
F39
–
–
Spare
F40
40 Amp Green
–
Starter
F41
–
10 Amp Red
IRCAM Heaters
F42
–
–
Spare
F43
–
20 Amp Yellow
MGU Coolant Pump – If Equipped
F44
–
–
Spare
F45
–
–
Spare
F46
30 Amp Pink
–
Fuel Heater – If Equipped
F47
30 Amp Pink
–
Rear Defroster
F48
–
–
Spare
F49
30 Amp Pink
–
Htr Ctrl – If Equipped (Diesel Only)
F50
–
–
Spare
F51
–
–
Spare
F52
–
–
Spare
452
IN CASE OF EMERGENCY
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Cavity
Cartridge Fuse
Micro Fuse
Description
F53
–
10 Amp Red
Supply / Purging Pump – If Equipped
F54
–
15 Amp Blue
PCM – If Equipped
F55
–
15 Amp Blue
Right HID Headlamp
F56
–
–
Spare
F57
–
20 Amp Yellow
Horn
F58
–
–
Spare
F59
–
25 Amp Clear
Injectors / IGN Coil / Glow Plug Module
F60
–
20 Amp Yellow
ECM / PCM / ACT Short Running Valve
F61
–
15 Amp Blue
Left HID Headlamp
F62
60 Amp Blue
–
Glow Plug – If Equipped
F63
–
–
Spare
F64
–
10 Amp Red
PM Sensor – If Equipped
CAUTION!
• When installing the power distribution center cover,
it is important to ensure the cover is properly posi-
tioned and fully latched. Failure to do so may allow
water to get into the power distribution center and
possibly result in an electrical system failure.
(Continued)
CAUTION! (Continued)
• When replacing a blown fuse, it is important to use
only a fuse having the correct amperage rating. The
use of a fuse with a rating other than indicated may
result in a dangerous electrical system overload. If a
properly rated fuse continues to blow, it indicates a
problem in the circuit that must be corrected.
7
IN CASE OF EMERGENCY
453
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