RAM 3500 (2019 year). Manual — part 26
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413
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of the
load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control
The trailer sway control can be a mechanical telescoping link
that can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable friction asso-
ciated with the telescoping motion to dampen any unwanted
trailer swaying motions while traveling.
If equipped, the electronic Trailer Sway Control (TSC) recog-
nizes a swaying trailer and automatically applies individual
wheel brakes and/or reduces engine power to attempt to
eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some other
connecting point of the vehicle. These kinds of hitches are the
most popular on the market today and they are commonly
used to tow small and medium sized trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle's front axle and the trailer axle(s). When used in
accordance with the manufacturer's directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens sway
caused by traffic and crosswinds and contributes positively
to tow vehicle and trailer stability. Trailer sway control and
a weight distributing (load equalizing) hitch are recom-
mended for heavier Tongue Weights (TW) and may be
required depending on vehicle and trailer configuration/
loading to comply with GAWR requirements.
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414 STARTING AND OPERATING
Without Weight-Distributing Hitch (Incorrect)
With Weight-Distributing Hitch (Correct)
WARNING!
• An improperly adjusted weight distributing hitch
system may reduce handling, stability and braking
performance and could result in a collision.
• Weight distributing systems may not be compatible
with surge brake couplers. Consult with your hitch and
trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.
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415
Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
Recommended Distribution Hitch Adjustment
Towing With 2500/3500 Air Suspension
1. Position the truck to be ready to connect to the trailer (do
not connect the trailer).
NOTE:
Normal Ride Height (NRH) or Alternate Trailer Height
(ATH) can be used. The vehicle must remain in the engine
running position while attaching a trailer for proper leveling
of the air suspension system. It may not be possible to enter
Alternate Trailer Height (ATH) while lightly loaded.
2. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distri-
bution bars connected.
4. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing
bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1 above
normal ride height [H1]).
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416 STARTING AND OPERATING
6. Perform a visual inspection of the trailer and weight
distributing hitch to confirm manufacturers’ recommen-
dations have been met.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Towing With All Other 2500/3500 (Non-Air Suspension)
1. Position the truck to be ready to connect to the trailer (do
not connect the trailer).
2. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distri-
bution bars connected.
4. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing
bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1 above
normal ride height [H1]).
6. Perform a visual inspection of the trailer and weight
distributing hitch to confirm manufacturers’ recommen-
dations have been met.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Measurement Example
Example 2500/3500
Height (mm)
H1
1030
H2
1058
H2-H1
28
(H2-H1)/2
14
(H2-H1)/2 + H1
1044
Measurement Example
Example 2500/3500
Height (mm)
H1
1030
H2
1058
H2-H1
28
(H2-H1)/2
14
(H2-H1)/2 + H1
1044
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417
Fifth-Wheel Hitch
The fifth-wheel hitch is a special high platform with a
coupling that mounts over the rear axle of the tow vehicle in
the truck bed. It connects a vehicle and fifth-wheel trailer
with a coupling king pin.
Your truck may be equipped with a 5th wheel hitch option.
Refer to the separately provided 5th wheel hitch safety, care,
assembly, and operating instructions.
Gooseneck Hitch
The gooseneck hitch employs a pivoted coupling arm which
attaches to a ball mounted in the bed of a pickup truck. The
coupling arm connects to the hitch mounted over the rear
axle in the truck bed.
Trailer Hitch Type and Maximum Trailer Weight
The following chart provides the maximum trailer weight a
given factory equipped trailer hitch type can tow and should
be used to assist you in selecting the correct trailer hitch for
your intended towing condition.
All trailer hitches should be professionally installed on your vehicle.
Trailer Hitch Type and Maximum Trailer Weight
Hitch Type
Max. Trailer Weight / Max. Tongue Weight
Class V - 2500 Models
20,000 lbs (9,071 kg) / 2000 lbs (907 kg)
Class V - 3500 Models
23,000 lbs (10,432 kg) / 2300 lbs (1043 kg)
Fifth Wheel - 2500 Models
25,000 lbs (11,339 kg) / 2500 lbs (1,133 kg)
Fifth Wheel - 3500 Models
30,000 lbs (13,607 kg) / 3000 lbs (1,360 kg)
Gooseneck - 2500 Models
20,000 lbs (9,071 kg) / 2000 lbs (907 kg)
Gooseneck - 3500 Models
35,000 lbs (15,875 kg) / 3500 lbs (1,587 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” for the Maximum Gross Trailer Weight (GTW)
towable for your given drivetrain.
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418 STARTING AND OPERATING
(Continued)
Trailer Towing Weights (Maximum Trailer Weight
Ratings)
NOTE:
For trailer towing information (maximum trailer weight
ratings) refer to the following website addresses:
•
ramtrucks.com/en/towing_guide/
•
•
Trailer And Tongue Weight
Weight Distribution
Consider the following items when computing the weight on
the rear axle of the vehicle:
• The tongue weight of the trailer.
• The weight of any other type of cargo or equipment put in
or on your vehicle.
• The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer adds to
the load on your vehicle. Also, additional factory-installed
options or dealer-installed options must be considered as
part of the total load on your vehicle. Refer to the “Tire And
Loading Information” placard for the maximum combined
weight of occupants and cargo for your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components, the following guidelines are recommended.
CAUTION!
• Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle or
other parts could be damaged.
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419
(Continued)
Perform the maintenance listed in the “Scheduled
Servicing”. Refer to “Scheduled Servicing” in “Servicing
And Maintenance” for the proper maintenance intervals.
When towing a trailer, never exceed the GAWR or GCWR
ratings.
• Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
WARNING!
• Make certain that the load is secured in the trailer and
will not shift during travel. When trailering cargo that
is not fully secured, dynamic load shifts can occur that
may be difficult for the driver to control. You could lose
control of your vehicle and have a collision.
• When hauling cargo or towing a trailer, do not overload
your vehicle or trailer. Overloading can cause a loss of
control, poor performance or damage to brakes, axle,
engine, transmission, steering, suspension, chassis
structure or tires.
CAUTION! (Continued)
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a grade.
When parking, apply the parking brake on the tow
vehicle. Put the tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the transfer case
is not in NEUTRAL. Always, block or "chock" the
trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
WARNING! (Continued)
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420 STARTING AND OPERATING
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact spare
tire.
• Do not drive more than 50 mph (80 km/h) when towing
while using a full size spare tire.
• Proper tire inflation pressures are essential to the safe and
satisfactory operation of your vehicle. Refer to “Tires” in
“Servicing And Maintenance” for proper tire inflation
procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires” in “Servicing And Main-
tenance” for the proper inspection procedure.
• When replacing tires, refer to “Tires” in “Servicing And
Maintenance” for the proper tire replacement procedures.
Replacing tires with a higher load carrying capacity will
not increase the vehicle's GVWR and GAWR limits.
Towing Requirements — Trailer Brakes
• Do not interconnect the hydraulic brake system or vacuum
system of your vehicle with that of the trailer. This could
cause inadequate braking and possible personal injury.
• An electronically actuated trailer brake controller is
required when towing a trailer with electronically actu-
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic brake
controller is not required.
• Trailer brakes are recommended for trailers over 1,000 lbs
(453 kg) and required for trailers in excess of 2,000 lbs (907 kg).
WARNING!
• Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your brake
system and cause it to fail. You might not have brakes
when you need them and could have an accident.
• Towing any trailer will increase your stopping
distance. When towing, you should allow for addi-
tional space between your vehicle and the vehicle in
front of you. Failure to do so could result in an accident.
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421
Integrated Trailer Brake Module — If Equipped
Your vehicle may have an Integrated Trailer Brake Module
(ITBM) for Electric and Electric Over Hydraulic (EOH) trailer
brakes.
NOTE:
This module has been designed and verified with electric
trailer brakes and new electric over hydraulic systems. Some
previous EOH systems may not be compatible with ITBM.
Integrated Trailer Brake Module (ITBM)
The user interface consists of the following:
Manual Brake Control Lever
Slide the manual brake control lever to the left to activate
power to the trailer's electric brakes independent of the tow
vehicle's brakes. If the manual brake control lever is acti-
vated while the brake is also applied, the greater of the two
inputs determines the power sent to the trailer brakes.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg) loaded,
it should have its own brakes and they should be of
adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal effort,
and longer stopping distances.
1 — GAIN Adjustment Button
2 — GAIN Adjustment Button
3 — Manual Brake Control Lever
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422 STARTING AND OPERATING
The trailer and the vehicle’s stop lamps will come on when
braking normally with the vehicle brake pedal. Only the
trailer stop lamps will come on when the manual brake
control lever is applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical connection status.
If no electrical connection is detected after the ignition is
turned on, pushing the GAIN adjustment button or sliding
the manual brake control lever will display the GAIN setting
for 10 seconds and the “Trailer Brake Status Indicator Light”
will not be displayed.
If a fault is detected in the trailer wiring or the Integrated
Trailer Brake Module (ITBM), the “Trailer Brake Status Indi-
cator Light” will flash.
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake control power
output to the trailer brakes in 0.5 increments. The GAIN
setting can be increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed as
towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free environment
at speeds of approximately 20–25 mph (30–40 km/h).
1. Make sure the trailer brakes are in good working condi-
tion, functioning normally and properly adjusted. See
your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections
according to the trailer manufacturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in,
the trailer connected message should appear in the
instrument cluster display (if the connection is not recog-
nized by the ITBM, braking functions will not be avail-
able), the GAIN setting will illuminate and the correct
type of trailer must be selected from the instrument
cluster display options.
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423
4. Push the UP or DOWN button on the steering wheel until
“TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter
“TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake
Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN
buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry,
level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires),
reduce the GAIN setting; if the trailer wheels turn freely,
increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer, trailer
wheel lockup may not be attainable even with the maximum
GAIN setting of 10.
* The suggested selection depends and may change
depending on the customer preferences for braking perfor-
mance. Condition of the trailer brakes, driving and road state
may also affect the selection.
Light Electric
Heavy Electric
Light EOH
Heavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydraulic
Trailer Brakes
Electric over Hydraulic
Trailer Brakes
Load
*Under 10,000 lbs
*Above 10,000 lbs
*Under 10,000 lbs
*Above 10,000 lbs
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424 STARTING AND OPERATING
Display Messages
The trailer brake control interacts with the instrument cluster
display. Display messages, along with a single chime, will be
displayed when a malfunction is determined in the trailer
connection, trailer brake control, or on the trailer. Refer to
“Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
• An aftermarket controller may be available for use with
trailers with air or electric-over-hydraulic trailer brake
systems. To determine the type of brakes on your trailer
and the availability of controllers, check with your trailer
manufacturer or dealer.
• Removal of the ITBM will cause errors and it may cause
damage to the electrical system and electronic modules of
the vehicle. See your authorized dealer if an aftermarket
module is to be installed.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety.
The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
NOTE:
Do not cut or splice wiring into the vehicle’s wiring harness.
The electrical connections are all complete to the vehicle but
you must mate the harness to a trailer connector. Refer to the
following illustrations.
WARNING!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
personal injury.
CAUTION!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
damage to your vehicle, trailer, or other property.
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NOTE:
• Disconnect trailer wiring connector from the vehicle
before launching a boat (or any other device plugged into
vehicle’s electrical connect) into water.
• Be sure to reconnect once clear from water area.
Four-Pin Connector
Seven-Pin Connector
1 — Female Pins
4 — Park
2 — Male Pin
5 — Left Stop/Turn
3 — Ground
6 — Right Stop/Turn
1 — Battery
5 — Ground
2 — Backup Lamps
6 — Left Stop/Turn
3 — Right Stop/Turn
7 — Running Lamps
4 — Electric Brakes
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426 STARTING AND OPERATING
Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The trans-
mission controls include a drive strategy to avoid frequent
shifting when towing. However, if frequent shifting does
occur while in DRIVE, select TOW/HAUL mode or select a
lower gear range (using the Electronic Range Select (ERS)
shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower gear range
(using the ERS shift control) while operating the vehicle
under heavy loading conditions will improve performance
and extend transmission life by reducing excessive shifting
and heat build up. This action will also provide better engine
braking.
Tow/Haul Mode
To reduce potential for automatic transmission overheating,
activate TOW/HAUL mode when driving in hilly areas, or
select a lower gear range (using the Electronic Range Select
(ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until you
can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
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427
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air Suspen-
sion System” in “Starting And Operating” for further infor-
mation.
NOTE:
The vehicle must remain in the engine running position
while attaching a trailer for proper leveling of the air suspen-
sion system.
SNOWPLOW
2500/3500 Models Only
Snowplow Prep Packages are available as a factory installed
option. These packages include components necessary to
equip your vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly recommended
that the owner/installer obtain and follow the recommenda-
tions contained within the current Body Builders Guide. See
your authorized dealer, installer or snowplow manufacturer
for this information. There are unique electrical systems that
must be connected to properly assure operator safety and
prevent overloading vehicle systems.
Before Plowing
• Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear.
The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm) above
ground in snow plowing position.
• Check that snowplow lighting is connected and func-
tioning properly.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision. Do
not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
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428 STARTING AND OPERATING
Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body Builders
Guide.
1. The maximum number of occupants in the truck should
not exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR
should never be exceeded.
3. Cargo capacity will be reduced by the addition of options
or passengers, etc.
The loaded vehicle weight, including the snowplow system,
all aftermarket accessories, driver, passengers, options, and
cargo, must not exceed either the Gross Vehicle Weight
(GVWR) or Gross Axle Weight (GAWR) ratings. These
weights are specified on the Safety Compliance Certification
Label on the driver's side door opening.
NOTE:
Detach the snowplow when transporting passengers.
Vehicle front end wheel alignment was set to specifications
at the factory without consideration for the weight of the
plow. Front end toe-in should be checked and reset if neces-
sary at the beginning and end of the snowplow season. This
will help prevent uneven tire wear.
The blade should be lowered whenever the vehicle is parked.
Maintain and operate your vehicle and snowplow equip-
ment following the recommendations provided by the
specific snowplow manufacturer.
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