Chrysler Town, Dodge Caravan. Manual — part 914
Symptom:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored:
Anytime the Power Sliding Door is operating in the closing direction.
Set Condition:
The power close operation was not completed within 20 seconds. This may
be caused by very high opening effort. A weak hall effect signal, low motor output or
defective clutch could also set this code.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
MOTOR/CLUTCH ASSEMBLY
TEST
ACTION
APPLICABILITY
1
With the DRBIII
t, record and erase DTC’s.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop - if possible.
With the DRBIII
t, read ACTIVE DTCs.
Does the DRBIII
t display INCOMPLETE POWER CLOSE - TIME-OUT?
All
Yes
→ Go To 2
No
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2
Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door of a known good vehicle or the other sliding door
and notice the effort needed.
Compare the effort needed on the disabled door.
Does it take more effort to operate the door than it should?
All
Yes
→ Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No
→ Replace the Motor/Clutch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
892
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER CLOSE- VOLTAGE BELOW MINIMUM
LEVEL
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE- VOLTAGE BELOW MINIMUM LEVEL
When Monitored:
Whenever the power sliding door is performing a power close opera-
tion.
Set Condition:
The PSD Module detects that the voltage is below 9.5 volts during the
power close operation.
POSSIBLE CAUSES
DTC PRESENT
MODULE VOLTAGE LOW
BINDING SLIDING DOOR
DRB OPERATING VOLTAGE LOW
POWER SLIDING DOOR MODULE - HIGH RESISTANCE
POWER SLIDING DOOR MOTOR
TEST
ACTION
APPLICABILITY
1
With the DRBIII
t, record and erase DTC’s.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIII
t, read DTCs.
Does the DRBIII
t display INCOMPLETE POWER CLOSE - VOLTAGE BELOW
MINIMUM LEVEL?
All
Yes
→ Go To 2
No
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2
Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the track and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Does it take more effort to operate the sliding door than it should?
All
Yes
→ Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 3
893
POWER DOORS - SLIDING
TEST
ACTION
APPLICABILITY
3
NOTE: Test the battery to ensure it is fully charged and in good condition
before proceeding.
Turn the ignition off.
Turn all lights and accessories off.
With the DRBIII
t in 9Sliding Door9 9Monitor Display9 9PCI Bus Info9 read the
9Battery Voltage9 and compare it to the 9PSD Bat Volts Input9.
NOTE: If the difference is greater than 0.5 volts, backprobe the Fused B(+)
at the module to verify.
Does the voltage vary more than 0.5 volts?
All
Yes
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors. Locate and repair the reason for the
voltage drop.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 4
4
Turn the ignition off.
Turn all lights and accessories off.
With the DRBIII
t in 9Sliding Door9 9Monitor Display9 9PCI Bus Info9 read the
9Battery Voltage9 and compare it to the 9PSD Bat Volts Input9.
Operate the power sliding door and observe the voltage difference.
NOTE: If the difference is greater than 1.6 volts, backprobe the Fused B(+)
at the module to verify.
Does the voltage vary more than 1.6 volts when the liftgate is operating??
All
Yes
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors. Locate and repair the reason for the
voltage drop.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 5
5
Turn the ignition off.
Turn all lights and accessories off.
Remove the sliding door trim panel to gain access to the Power Sliding Door Module.
Backprobe voltmeter leads between the Fused B(+) and the Sliding Door Close Driver
circuits in the PSD C1 connector.
Open the sliding door.
Operate the power sliding door in the CLOSE position and observe the voltage
difference.
Does the voltage vary more than 0.2 volts when the sliding door is closing?
All
Yes
→ Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No
→ Go To 6
6
If there are no possible causes remaining, view repair.
All
Repair
Check the wiring and connections from the module to the motor
for high resistance. If the wiring is okay, replace the Power Sliding
Door Motor assembly.
Perform BODY VERIFICATION TEST - VER 1.
894
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE- VOLTAGE BELOW MINIMUM LEVEL —
Continued
Symptom:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored:
Whenever the power sliding door is operating in the opening direction.
Set Condition:
The Full Open Switch was detected as closed before 200 hall effect pulses
were counted since the start of the open operation.
POSSIBLE CAUSES
DTC PRESENT
STICKING CABLES OR SWITCH
FULL OPEN SWITCH SENSE CIRCUIT SHORT TO GROUND
FULL OPEN SWITCH
TEST
ACTION
APPLICABILITY
1
With the DRBIII
t, record and erase DTC’s.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIII
t, read ACTIVE DTCs.
Does the DRBIII
t display INCOMPLETE POWER OPEN - FULL OPEN SWITCH
FAILURE?
All
Yes
→ Go To 2
No
→ Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding cables or other
obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2
Examine the door for proper fit and alignment, foreign material in the lower drive
unit or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIII
t in Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the door handle while monitoring the DRBIII
t.
Does the switch status change smoothly as the handle is pulled and released?
All
Yes
→ Go To 3
No
→ Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
895
POWER DOORS - SLIDING
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