RAM 3500 Chassis Cab (2019 year). Manual — part 3

44 GETTING TO KNOW YOUR VEHICLE

Power Lumbar — If Equipped

Vehicles equipped with power driver or passenger seats may

be also be equipped with power lumbar. The power lumbar

switch is located on the outboard side of the power seat.

Push the switch forward to increase the lumbar support.

Push the switch rearward to decrease the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped

This feature allows the driver to store up to two different

memory profiles for easy recall through memory buttons.

Each memory profile contains desired position settings for

the driver’s seat, side mirrors, adjustable pedals (if

equipped), and a set of desired radio station presets. Your

remote keyless entry key fob can also be programmed to

recall the same positions when the unlock button is pushed.
NOTE:

Your vehicle is equipped with two key fobs, one key fob can

be linked to memory position 1 and the other key fob can be

linked to memory position 2.
The driver memory seat buttons are located on the driver

door, next to the door handle.

Driver Memory Seat Buttons

GETTING TO KNOW YOUR VEHICLE

45

Programming The Memory Feature

To create a new memory profile, perform the following:
1. Cycle the vehicle’s ignition to the ON/RUN position (do

not start the engine).

2. Adjust all memory profile settings to desired preferences

(i.e., driver’s seat, outside mirrors, adjustable pedals (if

equipped), and radio station presets).

3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the

memory buttons (1) or (2). The instrument cluster display

will show which memory position has been set.

NOTE:

Memory profiles can be set without the vehicle in PARK.

Linking And Unlinking The Remote Keyless Entry Key
Fob To Memory

Your key fob can be programmed to recall one of two

pre-programmed memory profiles by pushing the unlock

button on the key fob.
NOTE:

Before programming your key fob you must select the

“Personal Settings Linked to Key Fob” feature through the

Uconnect Settings. Refer to “Uconnect Settings” in “Multi-

media” for further information.
To program your key fob, perform the following:
1. Cycle the vehicle’s ignition to the OFF position.
2. Select a desired memory profile 1 or 2.
NOTE:

If a memory profile has not already been set, refer to

"Programming The Memory Feature" in this section for

instructions on how to set a memory profile.
3. Once the profile has been recalled, push and release the

set (S) button on the memory switch.

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46 GETTING TO KNOW YOUR VEHICLE

4. Push and release button (1) or (2) accordingly. “Memory

Profile Set” (1 or 2) will display in the instrument cluster.

5. Push and release the lock button on the key fob within 10

seconds.

NOTE:

Your key fob can be unlinked to your memory settings by

pushing the set (S) button, and within 10 seconds, followed

by pushing the unlock button on the key fob.
Memory Position Recall

NOTE:

The vehicle speed must be lower than 5 mph (8 km/h) to

recall memory positions. If a recall is attempted when the

vehicle speed is greater than 5 mph (8 km/h), a message will

be displayed in the instrument cluster display.
Driver One Memory Position Recall
• To recall the memory settings for driver one using the

memory buttons on the door panel, push memory button (1).

• To recall the memory settings for driver one using the key

fob, push the unlock button on the key fob linked to

memory position 1.

Driver Two Memory Position Recall
• To recall the memory setting for driver two using the memory

buttons on the door panel, push memory button (2).

• To recall the memory settings for driver two using the key

fob, push the unlock button on the key fob linked to

memory position 2.

A recall can be cancelled by pushing any of the memory

buttons during a recall (S, 1, or 2). When a recall is canceled,

the driver's seat and the power pedals (if equipped) stop

moving. A delay of one second will occur before another

recall can be selected.
Easy Entry/Exit Seat

This feature provides automatic driver’s seat positioning to

enhance driver mobility when entering and exiting the vehicle.
The distance the driver’s seat moves depends on where you

have the driver’s seat positioned when you remove the key

fob from the ignition.
• When you remove the key fob from the ignition, the

driver’s seat will move about 2.4 inches (60 mm) rearward

if the driver’s seat position is greater than or equal to

2.7 inches (67.7 mm) forward of the rear stop. The seat will

return to its previously set position when you place the

ignition into the ACC or RUN position.

GETTING TO KNOW YOUR VEHICLE

47

• When you remove the key fob from the ignition, the

driver’s seat will move to a position 0.3 inches (7.7 mm)

forward of the rear stop if the driver’s seat position is

between 0.9 inches and 2.7 inches (22.7 mm and 67.7 mm)

forward of the rear stop. The seat will return to its previ-

ously set position when you place the ignition to the ACC

or RUN position.

• The Easy Entry/Easy Exit feature is disabled when the

driver’s seat position is less than 0.9 inches (22.7 mm)

forward of the rear stop. At this position, there is no benefit

to the driver by moving the seat for Easy Exit or Easy

Entry.

Each stored memory setting will have an associated Easy

Entry and Easy Exit position.
NOTE:

The Easy Entry/Exit feature is not enabled when the vehicle

is delivered from the factory. The Easy Entry/Exit feature is

enabled (or later disabled) through the programmable

features in the Uconnect system. Refer to “Uconnect

Settings” in “Multimedia” for further information.

Heated Seats — If Equipped

On some models, the front and rear seats may be equipped

with heaters located in the seat cushions and seat backs.

WARNING!

• Persons who are unable to feel pain to the skin because

of advanced age, chronic illness, diabetes, spinal cord

injury, medication, alcohol use, exhaustion or other

physical condition must exercise care when using the

seat heater. It may cause burns even at low tempera-

tures, especially if used for long periods of time.

• Do not place anything on the seat or seatback that insu-

lates against heat, such as a blanket or cushion. This

may cause the seat heater to overheat. Sitting in a seat

that has been overheated could cause serious burns due

to the increased surface temperature of the seat.

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48 GETTING TO KNOW YOUR VEHICLE

Front Heated Seats

The heated seats control buttons are located on the center

instrument panel below the touchscreen, and are also located

within the climate or controls screen of the touchscreen.
• Push the heated seat button once to turn the HI setting on.
• Push the heated seat button a second time to turn the

MED setting on.

• Push the heated seat button a third time to turn the LO

setting on.

• Push the heated seat button a fourth time to turn the

heating elements off.

NOTE:
• The engine must be running for the heated seats to operate.
• The level of heat selected will stay on until the operator

changes it.

Vehicles Equipped With Remote Start
On models that are equipped with remote start, the driver’s

seat can be programmed to come on during a remote start.
This feature can be programmed through the Uconnect

system. Refer to “Uconnect Settings” in “Multimedia” for

further information.
Rear Heated Seats

On some models, the two outboard rear seats are equipped

with heated seats. The heated seat switches for these seats are

located on the rear of the center console.

Rear Heated Seat Switches

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49

There are two heated seat switches that allow the rear

passengers to operate the seats independently. You can

choose from HI, MED, LO, or OFF heat settings. Amber indi-

cator lights in each switch indicate the level of heat in use.
• Push the heated seat button once to turn the HI setting

on.

• Push the heated seat button a second time to turn the

MED setting on.

• Push the heated seat button a third time to turn the LO

setting on.

• Push the heated seat button a fourth time to turn the

heating elements off.

NOTE:
• The level of heat selected will stay on until the operator

changes it.

• Once a heat setting is selected, heat will be felt within two

to five minutes.

• The engine must be running for the heated seats to operate.

Ventilated Seats — If Equipped

Front Ventilated Seats

Located in the seat cushion are small fans that draw the air

from the passenger compartment and move air through fine

perforations in the seat cover to help keep the driver and

front passenger cooler in higher ambient temperatures. The

fans operate at three speeds, HI, MED and LO.
The front ventilated seats control buttons are located on the

center instrument panel below the touchscreen, and are also

located within the climate or controls screen of the touch-

screen.
• Press the ventilated seat button once to choose HI.
• Press the ventilated seat button a second time to choose

MED.

• Press the ventilated seat button a third time to choose

LO.

• Press the ventilated seat button a fourth time to turn the

ventilation off.

NOTE:

The engine must be running for the ventilated seats to

operate.

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50 GETTING TO KNOW YOUR VEHICLE

(Continued)

Vehicles Equipped With Remote Start
On models that are equipped with remote start, the venti-

lated seats can be programmed to come on during a remote

start.
This feature can be programmed through the Uconnect

system. Refer to “Uconnect Settings” in “Multimedia” for

further information.

HEAD RESTRAINTS

Head restraints are designed to reduce the risk of injury by

restricting head movement in the event of a rear impact.

Head restraints should be adjusted so that the top of the head

restraint is located above the top of your ear.

NOTE:

Do not reverse the head restraints (making the rear of the

head restraint face forward) in an attempt to gain additional

clearance to the back of your head.

Front Head Restraints

Four-Way Head Restraints — If Equipped
Your vehicle may be equipped with front four-way driver

and passenger head restraints.
To raise the head restraint, pull upward on the head

restraint. To lower the head restraint, push the adjustment

button, located at the base of the head restraint, and push

downward on the head restraint.

WARNING!

• All occupants, including the driver, should not operate

a vehicle or sit in a vehicle’s seat until the head

restraints are placed in their proper positions in order

to minimize the risk of neck injury in the event of a

crash.

• Head restraints should never be adjusted while the

vehicle is in motion. Driving a vehicle with the head

restraints improperly adjusted or removed could cause

serious injury or death in the event of a collision.

WARNING! (Continued)

GETTING TO KNOW YOUR VEHICLE

51

To adjust the head restraint forward, pull the top of the head

restraint toward the front of the vehicle as desired and

release. To adjust the head restraint rearward, pull the top of

the head restraint to the forward most position and release.

The head restraint will return to the rear most position.
NOTE:

If your vehicle is equipped with a front bench seat, the center

head restraint is not adjustable or removable.
Two-Way Head Restraints — If Equipped
Your vehicle may be equipped with front two-way driver

and passenger head restraints.
To raise the head restraint, pull upward on the head

restraint. To lower the head restraint, push the adjustment

button, located at the base of head restraint, and push down-

ward on the head restraint.

Head Restraint Adjustment Button

NOTE:

The head restraints should only be removed by qualified

technicians, for service purposes only. If either of the head

restraints require removal, see an authorized dealer.

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52 GETTING TO KNOW YOUR VEHICLE

Rear Head Restraint Adjustment

The rear seats are equipped with adjustable and removable

head restraints. To raise the head restraint, pull upward on

the head restraint. To lower the head restraint, push the

adjustment button located on the base of the head restraint

and push downward on the head restraint.

Release/Adjustment Buttons

NOTE:
• The rear center head restraint (Crew Cab) has only one

adjustment position that is used to aid in the routing of a

tether. Refer to “Occupant Restraint Systems” in “Safety”

for further information.

• Do not reposition the head restraint 180 degrees to the

incorrect position in an attempt to gain additional clear-

ance to the back of the head.

WARNING!

• All occupants, including the driver, should not operate

a vehicle or sit in a vehicle’s seat until the head

restraints are placed in their proper positions in order

to minimize the risk of neck injury in the event of a

crash.

• Head restraints should never be adjusted while the

vehicle is in motion. Driving a vehicle with the head

restraints improperly adjusted or removed could cause

serious injury or death in the event of a collision.

1 — Release Button

2 — Adjustment Button

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53

Rear Head Restraint Removal

To remove the head restraint, push the adjustment button

and the release button while pulling upward on the whole

assembly. To reinstall the head restraint, put the head

restraint posts into the holes and adjust it to the appropriate

height.
NOTE:

To remove outboard restraints, the rear seat bottom must be

folded up.

STEERING WHEEL

Tilt Steering Column

This feature allows you to tilt the steering column upward or

downward. The tilt lever is located on the steering column,

below the multifunction lever.
Pull the lever toward the steering wheel to unlock the

steering column. With one hand firmly on the steering

wheel, move the steering column up or down, as desired.

Release the lever to lock the steering column firmly in place.

Tilt Steering Lever

WARNING!

• A loose head restraint thrown forward in a collision or

hard stop could cause serious injury or death to occu-

pants of the vehicle. Always securely stow removed

head restraints in a location outside the occupant

compartment.

• ALL the head restraints MUST be reinstalled in the

vehicle to properly protect the occupants. Follow the

re-installation instructions above prior to operating the

vehicle or occupying a seat.

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54 GETTING TO KNOW YOUR VEHICLE

Heated Steering Wheel — If Equipped

The steering wheel contains a heating element that helps

warm your hands in cold weather. The heated steering wheel

has only one temperature setting. Once the heated steering

wheel has been turned on, it will stay on until the operator

turns it off. The heated steering wheel may not turn on when

it is already warm.
The heated steering wheel control button is located on the

center instrument panel below the touchscreen, as well as

within the climate or controls screen of the touchscreen.
• Press the heated steering wheel button once to turn the

heating element on.

• Press the heated steering wheel button a second time to

turn the heating element off.

NOTE:

The engine must be running for the heated steering wheel to

operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated

steering wheel can be programmed to come on during a

remote start.
This feature can be programmed through the Uconnect

system. Refer to “Uconnect Settings” in “Multimedia” for

further information.

WARNING!

Do not adjust the steering column while driving.

Adjusting the steering column while driving or driving

with the steering column unlocked, could cause the

driver to lose control of the vehicle. Failure to follow this

warning may result in serious injury or death.

WARNING!

• Persons who are unable to feel pain to the skin because

of advanced age, chronic illness, diabetes, spinal cord

injury, medication, alcohol use, exhaustion, or other

physical conditions must exercise care when using the

steering wheel heater. It may cause burns even at low

temperatures, especially if used for long periods.

• Do not place anything on the steering wheel that insu-

lates against heat, such as a blanket or steering wheel

covers of any type and material. This may cause the

steering wheel heater to overheat.

GETTING TO KNOW YOUR VEHICLE

55

DRIVER ADJUSTABLE PEDALS — IF EQUIPPED

The adjustable pedals system is designed to allow a greater

range of driver comfort for steering wheel tilt and seat posi-

tion. This feature allows the brake and accelerator pedals to

move toward or away from the driver to provide improved

position with the steering wheel.
The adjustable pedal switch is located to the left side of the

steering column.

Adjustable Pedals Switch

• The pedals can be adjusted with the ignition OFF.
• The pedals cannot be adjusted when the vehicle is in

REVERSE or when the Speed Control System is on. The

following messages will appear on vehicles equipped with

an instrument cluster display if the pedals are attempted to

be adjusted when the system is locked out: “Adjustable

Pedal Disabled — Cruise Control Engaged” or “Adjust-

able Pedal Disabled — Vehicle In Reverse”.

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56 GETTING TO KNOW YOUR VEHICLE

NOTE:
• Always adjust the pedals to a position that allows full

pedal travel.

• Further small adjustments may be necessary to find the

best possible seat/pedal position.

• For vehicles equipped with Driver Memory Seat, you can

use your remote keyless entry key fob or the memory

switch on the driver’s door trim panel to return the adjust-

able pedals to pre-programmed positions. Refer to “Driver

Memory Seat” in “Getting To Know Your Vehicle” for

further information.

MIRRORS

Inside Day/Night Mirror — If Equipped

The mirror head can be adjusted up, down, left, and right for

various drivers. The mirror should be adjusted to center on

the view through the rear window.
Headlight glare from vehicles behind you can be reduced by

moving the small control under the mirror to the night posi-

tion (toward the rear of the vehicle). The mirror should be

adjusted while set in the day position (toward the wind-

shield).

Adjusting Rearview Mirror

WARNING!

Do not adjust the pedals while the vehicle is moving.

You could lose control and have an accident. Always

adjust the pedals while the vehicle is parked.

CAUTION!

Do not place any article under the adjustable pedals or

impede its ability to move, as it may cause damage to the

pedal controls. Pedal travel may become limited if

movement is stopped by an obstruction in the adjustable

pedal's path.

GETTING TO KNOW YOUR VEHICLE

57

Automatic Dimming Mirror — If Equipped

The mirror head can be adjusted up, down, left, and right for

various drivers. The mirror should be adjusted to center on

the view through the rear window.
This mirror automatically adjusts for headlight glare from

vehicles behind you.
NOTE:

The Automatic Dimming feature is disabled when the

vehicle is in REVERSE to improve rear view viewing.
The Automatic Dimming feature can be turned on or off

through the touchscreen.
• Press the mirror dimmer button once to turn the feature

on.

• Press the mirror dimmer button a second time to turn the

feature off.

Automatic Dimming Mirror

CAUTION!

To avoid damage to the mirror during cleaning, never

spray any cleaning solution directly onto the mirror.

Apply the solution onto a clean cloth and wipe the

mirror clean.

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58 GETTING TO KNOW YOUR VEHICLE

Automatic Dimming Mirror With Rear View Camera
Display — If Equipped

A single ball joint mirror is provided in the vehicle. It is a

twist on mirror that has a fixed position at the windshield.

The mirror installs on the windshield button with a counter-

clockwise rotation and requires no tools for mounting. The

mirror head can be adjusted up, down, left, and right for

various drivers. The mirror should be adjusted to center on

the view through the rear window.
This mirror automatically adjusts for headlight glare from

vehicles behind you.
When the vehicle is placed into reverse gear, a video display

illuminates to display the image generated by the rear view

camera (for the 3500, 4500, and 5500 Chassis Cab vehicles,

the Rear Backup Camera is shipped loose and not installed.

Please refer to the Ram Body Builders Guide for more infor-

mation). The auto dimming feature is also disabled to

improve rear view viewing.

Automatic Dimming Mirror With Rear View Camera

Outside Mirrors

To receive maximum benefit, adjust the outside mirrors to

center on the adjacent lane of traffic with a slight overlap of

the view obtained on the inside mirror.
NOTE:

If your vehicle is equipped with puddle lamps under the

outside mirrors, they can be turned off through the Uconnect

display. For further information, refer to “Uconnect

Settings” in “Multimedia”.

GETTING TO KNOW YOUR VEHICLE

59

Driver's Outside Automatic Dimming Mirror — If
Equipped

The driver’s outside mirror will automatically adjust for

glare from vehicles behind you. This feature is controlled by

the inside automatic dimming mirror and will automatically

adjust for headlight glare when the inside mirror adjusts.

Power Mirrors — If Equipped

The controls for the power mirrors are located on the driver's

door trim panel.

Power Mirror Controls

The power mirror controls consist of mirror select buttons

and a four-way mirror control switch.
To adjust a mirror, push either the L (left) or R (right) button

to select the mirror that you want to adjust.

WARNING!

Vehicles and other objects seen in the passenger side

convex mirror will look smaller and farther away than

they really are. Relying too much on your passenger side

convex mirror could cause you to collide with another

vehicle or other object. Use your inside mirror when

judging the size or distance of a vehicle seen in the

passenger side convex mirror. Some vehicles will not

have a convex passenger side mirror.

1 — Left Mirror Selection

2 — Right Mirror Selection

3 — Mirror Direction Control

2