Nissan Murano Z51. Manual — part 249
AV
MULTI AV SYSTEM SYMPTOMS
AV-775
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
RELATED TO RGB IMAGE
Trouble diagnosis chart by symptom
RELATED TO VOICE CONTROL
Trouble diagnosis chart by symptom
RELATED TO AUDIO
Trouble diagnosis chart by symptom
Camera image does not switch.
Malfunction of self-diagnosis result is indi-
cated.
Camera-connection recognition signal circuit malfunc-
tion between AV control unit and camera control unit.
Refer to
Malfunction of self-diagnosis result is not
indicated.
Reverse signal circuit malfunction (AV control unit).
Possible route line is indicated
abnormally when camera im-
age is displayed.
—
Steering angle sensor signal circuit malfunction.
Refer to
Symptoms
Check items
Probable malfunction location
Symptoms
Check items
Possible malfunction location / Action to take
RGB image is not shown.
• All RGB images are not shown.
• “MULTI AV” is displayed on system se-
lection screen when the CONSULT-III
is started.
Perform CONSULT-III self-diagnosis.
Refer to
AV-601, "CONSULT-III Function (MULTI AV)"
.
• All RGB images are not shown.
• “MULTI AV” is not displayed on system
selection screen when the CONSULT-
III is started.
AV control unit power supply and ground circuit malfunc-
tion.
Refer to
AV-631, "AV CONTROL UNIT : Diagnosis Proce-
.
Color of RGB image is not
proper.
Light blue (Cyan) tint.
RGB signal (R: red) circuit malfunction between AV con-
trol unit and display unit.
Refer to
Purple (Magenta) tint.
RGB signal (G: green) circuit malfunction between AV
control unit and display unit.
Refer to
Screen looks yellowish.
RGB signal (B: blue) circuit malfunction between AV con-
trol unit and display unit.
Refer to
.
RGB screen is rolling.
—
RGB synchronizing signal circuit malfunction between AV
control unit and front display unit.
Refer to
Symptoms
Check items
Probable malfunction location
The voice cannot be controlled
even if the voice control screen
is displayed.
Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.
Microphone circuit malfunction.
Refer to
The voice cannot be controlled
(Voice control screen is not dis-
played).
Steering switch “SOURCE”, “MENU UP”,
“MENU DOWN”, “ENTER” operates, but
“
” does not operate.
Steering switch malfunction.
Replace steering switch. Refer to
Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN”, “
”, “ENTER”
does not operate.
Steering switch signal A circuit malfunction.
Refer to
All steering switches do not work.
AV-776
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
RELATED TO iPod
®
Trouble diagnosis chart by symptom
Connect another iPod
®
and check if the symptom is reproduced or not. If the symptom is reproduced, diag-
nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:
It is unable to read a connection between iPod
®
and iPod harness.
Trouble diagnosis chart by symptom
Symptoms
Check items
Possible malfunction location / Action to take
The CD cannot be removed.
—
Disk eject signal circuit malfunction between AV control
unit and preset switch.
Refer to
.
Audio sound is not heard.
No sound from all speakers.
• Amp. ON signal circuit.
• BOSE amp. power supply and ground circuit.
AV-633, "BOSE AMP. : Diagnosis Procedure"
There is no sound from the woofer.
• Woofer amp. power supply and ground circuit.
AV-634, "WOOFER : Diagnosis Procedure"
• Sound signal woofer circuit between BOSE amp. and
woofer.
• Sound signal woofer circuit between BOSE amp. and
woofer.
• Woofer amp. ON signal circuit between BOSE amp.
and woofer.
There is no sound from the center speak-
er.
Sound signal center speaker circuit.
There is sound only from specific places
(RH front, RH rear, LH front and LH rear).
Sound signal circuit of suspect system.
Satellite radio is not received.
There is malfunction in the CONSULT-III
self-diagnosis result.
Perform CONSULT-III self-diagnosis.
Refer to
AV-601, "CONSULT-III Function (MULTI AV)"
.
There is no malfunction in the CON-
SULT-III self-diagnosis result.
Perform the following inspection procedure.
1.
Check antenna base mounting nut for looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb)
2.
Visually check for satellite radio antenna feeder.
3.
Replace the antenna base.
Refer to
4.
Replace the AV control unit.
Refer to
AM/FM radio is not received.
Other audio sounds are normal.
• Antenna amp. ON signal circuit.
• Antenna feeder.
Symptoms
Check items
Possible malfunction location / Action to take
There is no sound from the iP-
od
®
.
Other audio sounds are normal.
• iPod sound signal circuit between AV control unit and
iPod adapter.
• iPod sound signal circuit between iPod
®
and iPod
adapter.
It does not change to iPod
mode.
There is malfunction in the CONSULT-III
self-diagnosis.
Perform CONSULT-III self-diagnosis.
Refer to
AV-601, "CONSULT-III Function (MULTI AV)"
.
“iPod is not connected” is dis-
played when it comes to iPod
mode.
Connected to iPod
®
.
iPod connection recognition signal circuit between iPod
®
and iPod adapter.
iPod
®
cannot charge the bat-
tery.
—
iPod battery charge circuit between iPod
®
and iPod
adapter.
The title of music file in the iP-
od
®
is not indicated.
—
Communication circuit between iPod
®
and iPod adapter.
Accessing the iPod
®
is unavail-
able from the vehicle.
AV
MULTI AV SYSTEM SYMPTOMS
AV-777
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
RELATED TO STEERING SWITCH
Trouble diagnosis chart by symptom
Trouble diagnosis chart by symptom
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
Trouble diagnosis chart by symptom
Symptoms
Probable malfunction location
None of the steering switch operations work.
Steering switch signal GND circuit malfunction.
Refer to
.
Only specified switch (1) cannot be operated.
Steering switch malfunction.
Refer to
.
Steering switch's “SOURCE”, “MENU UP”, “MENU
DOWN”,“
”, “ENTER”switches do not work.
Steering switch signal A circuit malfunction.
Refer to
.
Steering switch's “
”, “VOL UP”, “VOL DOWN”, “
”
switches do not work.
Steering switch signal B circuit malfunction.
Refer to
.
Symptoms
Check items
Probable malfunction location
No vocal sound is heard when
AUX mode is selected.
Vocal sound is heard when other modes
are selected.
AUX sound signal circuit (auxiliary input jacks to AV con-
trol unit).
Image is not displayed when
AUX mode is selected.
Camera image is displayed.
AUX image signal circuit malfunction.
Refer to
.
AV-778
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
NORMAL OPERATING CONDITION
Description
INFOID:0000000005528814
NOTE:
• For Navigation system operation information, refer to Navigation system Owner's Manual.
• Vehicle operation information, refer to Owner's Manual.
BASIC OPERATIONS
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.
RELATED TO VOICE RECOGNITION
Related to Basic Operation
Related to Item Choice
The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.
Symptom
Possible cause
Possible solution
No image is displayed.
The brightness is at the lowest setting.
Adjust the brightness of the display.
The systems in the video mode.
Press <DISC-AUX> to change the mode.
The display is turned off.
Press <Day/Night> to turn on the display.
No voice guidance is available. Or
The volume is too high or too low.
The volume is not set correctly, or it is turned off.
Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray).
This is not a malfunction.
No map is displayed on the screen.
A screen other than map screen is displayed.
Press <MAP>.
The screen is too dim. The move-
ment is slow.
The temperature in the interior of the vehicle is low.
Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are dark-
er or brighter than others.
This condition is an inherent characteristic of liquid
crystal displays.
This is not a malfunction.
Some menu items cannot be se-
lected.
Some menu items become unavailable while the ve-
hicle is driven.
Park the vehicle in a safe location, and
then operate the navigation system.
Symptom
Possible cause
Possible solution
The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly
The interior of the vehicle is too noisy.
Close the windows or have other occupants quiet.
The volume of your voice is too low.
Speak louder.
The volume if your voice is too loud.
Speak softer.
Your pronunciation is unclear.
Speak clearly.
You are speaking before the voice recognition is ready
Press and release “
” switch on the steering
switch, and speak a command after the tone
sounds.
8 seconds or more have passed after you pressed and
released “
” switch on the steering switch.
Make sure to speak a command within 8 seconds
after you press and release “
” switch on the
steering switch.
Only a limited range of voice commands is usable for
each screen.
Use a correct voice command appropriate for the
current screen.
The fan of the air conditioner is too loud.
If the air conditioner is set to “Auto”, the fan speed
is automatically lowered and voice commands
can be recognized more easily.
Lower the fan speed as necessary or set the air
conditioner to “Auto”.
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