Nissan Qashqai J11. Manual — part 1260

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

DLK-309

< SYMPTOM DIAGNOSIS >

[TYPE 2]

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DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Diagnosis Procedure

INFOID:0000000010488247

1.

CHECK INTELLIGENT KEY

For Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the
vehicle to be checked.

Does the Intelligent Key belong to the vehicle to checked?

YES

>> GO TO 2.

NO

>> Check Intelligent Key button operation with registered Intelligent Key belonging to the vehicle.

2.

CHECK INTELLIGENT KEY LOW BATTERY WARNING

Check that the Intelligent Key low battery warning is operated.

Is the Intelligent Key low battery warning operated?

YES

>> GO TO 6.

NO-1

>> With another registered Intelligent Key: GO TO 3.

NO-2

>> Without another registered Intelligent Key: GO TO 4.

3.

CHECK INTELLIGENT KEY BUTTON OPERATION

Check that door lock and unlock can be performed by operating the buttons of another registered Intelligent
Key.

Can door lock and unlock be performed with another registered Intelligent Key?

YES

>> GO TO 4.

NO

>> GO TO 7.

4.

CHECK ENGINE START

While depressing the brake pedal, contact the backside of the Intelligent Key that cannot be used to perform
door lock and unlock operation to the push-button ignition switch. Operate the push-button ignition switch, and
check that the vehicle is in START status.
Is the vehicle in START status?

YES

>> GO TO 6.

NO

>> GO TO 5.

5.

CHECK INTELLIGENT KEY

Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits
for damage.
Is the inspection result normal?

YES

>> GO TO 6.

NO

>> Replace Intelligent Key.

6.

CHECK INTELLIGENT KEY BATTERY

Check the Intelligent Key battery.
Refer to

DLK-100, "Component Inspection"

.

Is the inspection result normal?

YES

>> GO TO 7.

NO

>> Replace Intelligent Key battery.

7.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.

Does door lock/unlock using door lock and unlock switch?

YES

>> GO TO 8.

NO

>> Refer to

DLK-301, "ALL DOOR : Diagnosis Procedure"

.

8.

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-95, "Component Function Check"

.

DLK-310

< SYMPTOM DIAGNOSIS >

[TYPE 2]

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Is the inspection result normal?

YES

>> GO TO 9.

NO

>> Repair or replace the malfunctioning parts.

9.

REPLACE INTELLIGENT KEY

1.

Replace Intelligent Key.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

BACK DOOR DOES NOT OPENED

DLK-311

< SYMPTOM DIAGNOSIS >

[TYPE 2]

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BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000010488248

1.

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to

DLK-79, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to

DLK-77, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

DLK-312

< SYMPTOM DIAGNOSIS >

[TYPE 2]

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010488259

1.

CHECK DTC WITH BCM

Check that DTC is not detected with BCM.
Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Refer to

BCS-89, "DTC Index"

.

2.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 3.

NO

>> Refer to

DLK-301, "ALL DOOR : Diagnosis Procedure"

.

3.

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to

DLK-95, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.