Nissan Maxima. Manual — part 62
AV-68
< SYMPTOM DIAGNOSIS >
[MONOCHROME DISPLAY - W/O BOSE]
AUDIO SYSTEM
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:
Stop diagnosis here. The customer needs to obtain a Bluetooth
®
phone that is on the approved list before
any further action.
c.
If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
Symptoms
Check items
Probable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).
Repeat the registration of cellular phone.
• Malfunction in Bluetooth
®
control unit.
Replace Bluetooth
®
control unit. Refer to
AV-88, "Removal and Installation"
.
• Malfunction in audio unit. Replace audio
unit. Refer to
.
Hands-free phone cannot be established.
• Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per-
formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone.
Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion.
Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
.
The system cannot be operated.
• The voice recognition can be controlled.
• Steering switch’s volume DOWN and vol-
ume UP switch works, but
does
not work.
Steering switch malfunction.
Replace steering switch. Refer to
Steering switch’s
, volume DOWN
and volume UP switches do not work.
Steering switch signal circuit malfunction.
Refer to
.
All steering switches do not work.
Steering switch ground circuit malfunction.
Refer to
.
AV
NORMAL OPERATING CONDITION
AV-69
< SYMPTOM DIAGNOSIS >
[MONOCHROME DISPLAY - W/O BOSE]
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NORMAL OPERATING CONDITION
Description
INFOID:0000000009471192
The majority of the audio concerns are the result of outside causes (bad CD, electromagnetic interference,
etc.).
NOISE
The following noise results from variations in field strength, such as fading noise and multi-path noise, or
external noise from trains and other sources. It is not a malfunction.
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-
tains or buildings blocking the signal.
• Multi-path noise: This noise results from the waves sent directly from the broadcast station arriving at the
antenna at a different time from the waves which reflect off mountains or buildings.
The vehicle itself can be a source of noise, if noise prevention parts or electrical equipment are malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.
Type of Noise and Possible Cause
RELATED TO HANDS-FREE PHONE
Occurrence condition
Possible cause
Occurs only when engine is ON.
A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.
• Ignition components
The occurrence of the noise is linked with the operation of the fuel pump.
• Fuel pump condenser
Noise only occurs when various
electrical components are oper-
ating.
A cracking or snapping sound occurs with the op-
eration of various switches.
• Relay malfunction, audio unit malfunction
The noise occurs when various motors are operat-
ing.
• Motor case ground
• Motor
The noise occurs constantly, not just under certain conditions.
• Rear defogger coil malfunction
• Open circuit in printed heater
• Poor ground of antenna feeder line
A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively.
• Ground wire of body parts
• Ground due to improper part installation
• Wiring connections or a short circuit
Symptom
Cause and Counter measure
Does not recognize cellular phone connection (No connection is
displayed on the display at the guide).
Some Bluetooth
®
enabled cellular phones may not be recognized
by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in
Cannot use hands-free phone.
Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio
waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.
• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth
®
wire-
less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth
®
Hands-Free Phone
System cannot charge cellular phones.
AV-70
< SYMPTOM DIAGNOSIS >
[MONOCHROME DISPLAY - W/O BOSE]
NORMAL OPERATING CONDITION
The other party’s voice cannot be heard by hands-free phone.
When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person’s voice during a
call.
Poor sound quality.
Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.
Symptom
Cause and Counter measure
AV
PRECAUTIONS
AV-71
< PRECAUTION >
[MONOCHROME DISPLAY - W/O BOSE]
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PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000010135040
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electric power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers, always switch the Ignition OFF, disconnect the
battery and wait at least three minutes before performing any service.
Precaution for Work
INFOID:0000000009471194
• When removing or disassembling each component, be careful not to damage or deform it. If a component
may be subject to interference, be sure to protect it with a shop cloth.
• When removing (disengaging) components with a screwdriver or similar tool, be sure to wrap the component
with a shop cloth or vinyl tape to protect it.
• Protect the removed parts with a shop cloth and prevent them from being dropped.
• Replace a deformed or damaged clip.
• If a part is specified as a non-reusable part, always replace it with a new one.
• Be sure to tighten bolts and nuts securely to the specified torque.
• After installation is complete, be sure to check that each part works properly.
• Follow the steps below to clean components:
- Water soluble dirt:
• Dip a soft cloth into lukewarm water, wring the water out of the cloth and wipe the dirty area.
• Then rub with a soft, dry cloth.
- Oily dirt:
• Dip a soft cloth into lukewarm water with mild detergent (concentration: within 2 to 3%) and wipe the dirty
area.
• Then dip a cloth into fresh water, wring the water out of the cloth and wipe the detergent off.
• Then rub with a soft, dry cloth.
- Do not use organic solvent such as thinner, benzene, alcohol or gasoline.
- For genuine leather seats, use a genuine leather seat cleaner.
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