Nissan Juke (2014 year). Service Repair Manual — part 9
AV
STEERING SWITCH SIGNAL B CIRCUIT
AV-125
< DTC/CIRCUIT DIAGNOSIS >
[AUDIO WITH NAVIGATION]
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STEERING SWITCH SIGNAL B CIRCUIT
Description
INFOID:0000000009752106
Transmits the steering switch signal to NAVI control unit.
Diagnosis Procedure
INFOID:0000000009752107
1.
CHECK STEERING SWITCH SIGNAL B CIRCUIT
1.
Disconnect NAVI control unit connector and spiral cable connector.
2.
Check continuity between NAVI control unit harness connector and spiral cable harness connector.
3.
Check continuity between NAVI control unit harness connector and ground.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK SPIRAL CABLE
Check spiral cable.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Replace spiral cable. Refer to
.
3.
CHECK NAVI CONTROL UNIT VOLTAGE
1.
Connect NAVI control unit connector and spiral cable connector.
2.
Turn ignition switch ON.
3.
Check voltage between NAVI control unit harness connector.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Replace NAVI control unit. Refer to
AV-139, "Removal and Installation"
4.
CHECK STEERING SWITCH
1.
Turn ignition switch OFF.
2.
Check steering switch. Refer to
AV-126, "Component Inspection"
Is the inspection result normal?
YES
>> INSPECTION END
NO
>> Replace steering switch. Refer to
NAVI control unit
Spiral cable
Continuity
Connector
Terminal
Connector
Terminal
M107
16
M33
31
Existed
NAVI control unit
Ground
Continuity
Connector
Terminal
M107
16
Not existed
Probe
Reference value
(Approx.)
(+)
(
−
)
NAVI control unit
Connector
Terminal
Connector
Terminal
M107
16
M107
15
5.0 V
Revision: 2013 October
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AV-126
< DTC/CIRCUIT DIAGNOSIS >
[AUDIO WITH NAVIGATION]
STEERING SWITCH SIGNAL B CIRCUIT
Component Inspection
INFOID:0000000009752108
Measure the resistance between the steering switch connector.
Standard
JSNIA2808GB
Steering switch
Condition
Resistance
(Approx.)
Ω
Terminal
Terminal
14
17
switch
ON
709 – 737
SEEK DOWN switch
ON
315 – 327
SEEK UP switch ON
119 – 123
SOURCE switch ON
0
15
switch ON
315 – 327
VOL UP switch ON
119 – 123
VOL DOWN switch ON
0
Revision: 2013 October
2014 JUKE
AV
STEERING SWITCH GROUND CIRCUIT
AV-127
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[AUDIO WITH NAVIGATION]
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STEERING SWITCH GROUND CIRCUIT
Description
INFOID:0000000009752109
Transmits the steering switch signal to NAVI control unit.
Diagnosis Procedure
INFOID:0000000009752110
1.
CHECK STEERING SWITCH SIGNAL GROUND CIRCUIT
1.
Disconnect NAVI control unit connector and spiral cable connector.
2.
Check continuity between NAVI control unit harness connector and spiral cable harness connector.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK SPIRAL CABLE
Check spiral cable.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Replace spiral cable. Refer to
.
3.
CHECK GROUND CIRCUIT
1.
Connect NAVI control unit connector.
2.
Check continuity between NAVI control unit harness connector and ground.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Replace NAVI control unit. Refer to
AV-139, "Removal and Installation"
4.
CHECK STEERING SWITCH
1.
Turn ignition switch OFF.
2.
Check steering switch. Refer to
AV-127, "Component Inspection"
Is the inspection result normal?
YES
>> INSPECTION END
NO
>> Replace steering switch. Refer to
Component Inspection
INFOID:0000000009752111
Measure the resistance between the steering switch connector.
NAVI control unit
Spiral cable
Continuity
Connector
Terminal
Connector
Terminal
M107
15
M33
33
Existed
NAVI control unit
Ground
Continuity
Connector
Terminal
M107
15
Existed
JSNIA2808GB
Revision: 2013 October
2014 JUKE
AV-128
< DTC/CIRCUIT DIAGNOSIS >
[AUDIO WITH NAVIGATION]
STEERING SWITCH GROUND CIRCUIT
Standard
Steering switch
Condition
Resistance
(Approx.)
Ω
Terminal
Terminal
14
17
switch
ON
709 – 737
SEEK DOWN switch
ON
315 – 327
SEEK UP switch ON
119 – 123
SOURCE switch ON
0
15
switch ON
315 – 327
VOL UP switch ON
119 – 123
VOL DOWN switch ON
0
Revision: 2013 October
2014 JUKE
AV
NAVIGATION SYSTEM
AV-129
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[AUDIO WITH NAVIGATION]
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SYMPTOM DIAGNOSIS
NAVIGATION SYSTEM
Symptom Table
INFOID:0000000009752112
RELATED TO NAVIGATION
NOTE:
Combined part of AV switch and NAVI control unit.
RELATED TO AUDIO
Symptoms
Check items
Probable malfunction location / Action
to take
Display does not turn ON.
All switches cannot be operated.
NAVI control unit power supply and
ground circuit.
Refer to
All switches can be operated.
NAVI control unit
All switches cannot be operat-
ed.
Display does not turn ON.
NAVI control unit power supply and
ground circuit.
Refer to
Display turn ON.
NAVI control unit
Only specified switch cannot be
operated.
–
NAVI control unit
Map screen is not displayed.
(RGB image other than map is
normal.)
• Check that the map
SD-card is in the
SD-card slot.
• Check “SD Card Ac-
cess” in “SERVICE
SYSTEM SELF
TEST”, “SERVICE
MENU”.
“OK” is displayed for “SD
Card Access”.
Map SD-card
“OK” is not displayed for “SD
Card Access”.
• NAVI control unit
• Map SD-card
Voice guidance is not heard.
Audio sound is normal.
NAVI control unit
Display does not dim.
Check “Illumination
Signal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”.
“Illumination Signal” reaches
100% when the lighting
switch is ON.
NAVI control unit
“Illumination Signal” does
not reach 100% when the
lighting switch is ON.
Illumination control signal circuit
Vehicle icon does not move.
Check “Speed Signal”
in “SERVICE SYS-
TEM STATUS”, “SER-
VICE MENU”.
A value of “Speed Signal”
changes according to vehi-
cle speeds.
NAVI control unit
A value of “Speed Signal”
does not change according
to vehicle speeds.
Vehicle speed signal circuit
Map matching is not complete
GPS icon is not displayed
Check “GPS Antenna”
in “SERVICE SYS-
TEM SELF TEST”,
“SERVICE MENU”.
“Connected” is displayed for
“GPS Antenna”.
NAVI control unit
“Connected” is not displayed
for “GPS Antenna”.
GPS antenna
Traffic information (XM Traffic)
is not received.
Check “XM Antenna”
in “SERVICE SYS-
TEM SELF TEST”,
“SERVICE MENU”.
“Detected” is displayed for
“XM Antenna”.
NAVI control unit
“Detected” is not displayed
for “XM Antenna”.
• Antenna base
• Antenna feeder
Revision: 2013 October
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AV-130
< SYMPTOM DIAGNOSIS >
[AUDIO WITH NAVIGATION]
NAVIGATION SYSTEM
RELATED TO USB
NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.
Symptoms
Check items
Probable malfunction location
No sound comes out or the lev-
el of the sound is low.
No sound from all speakers.
NAVI control unit power supply and ground circuits mal-
function. Refer to
AV-115, "NAVI CONTROL UNIT : Diag-
Sound is not heard from woofer.
• Woofer power supply and ground circuit malfunction.
• Sound signal (woofer) circuit malfunction.
• Woofer amp. ON signal circuit malfunction.
Only a certain speaker (front right, front
left, rear right, or rear left, etc.) does not
output sound.
• Poor connector connection of speaker.
• Sound signal circuit malfunction between NAVI control
unit and speaker.
• Malfunction in speaker.
• Malfunction in NAVI control unit.
Noise is mixed with audio.
Noise comes out from all speakers.
Malfunction in NAVI control unit.
Noise comes out only from a certain
speaker (front right, front left, rear right, or
rear left, etc.).
• Poor connector connection of speaker.
• Sound signal circuit malfunction between NAVI control
unit and speaker.
• Malfunction in speaker.
• Poor installation of speaker (e.g. backlash and loose-
ness)
• Malfunction in NAVI control unit.
Noise is mixed with radio only (when the
car hits a bump or while driving over bad
roads).
• Poor connector connection of antenna or antenna feed-
er.
• Loose antenna base mounting nut. Refer to
.
Radio is not received or poor
reception.
• Other audio sounds are normal.
• Any radio cannot be received or poor
reception is caused even after moving
to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).
• Antenna amp. ON signal circuit malfunction.
• Poor connector connection of antenna or antenna feed-
er.
• Loose antenna base mounting nut. Refer to
.
Speed sensitive volume sys-
tem does not work.
Check “Speed Sig-
nal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”.
A value of “Speed
Signal” changes
according to vehi-
cle speeds.
Malfunction in NAVI control unit.
A value of “Speed
Signal” does not
change according
to vehicle speeds.
Vehicle speed signal circuit
Traffic information (XM Traffic)
is not received.
Check “XM Anten-
na” in “SERVICE
SYSTEM SELF
TEST”, “SERVICE
MENU”.
“Detected” is dis-
played for “XM An-
tenna”.
Malfunction in NAVI control unit.
“Detected” is not
displayed for “XM
Antenna”.
• Poor continuity in antenna feeder.
• Poor connector connection of antenna or antenna feed-
er.
• Loose satellite radio antenna mounting nut.
Refer to
Symptoms
Check items
Probable malfunction location / Action
to take
iPod
®
or USB memory can not
be recognized.
With iPod
®
or USB
memory Connected,
check “USB Device” in
“SERVICE STATUS”,
“SERVICE MENU”.
iPod
®
or USB memory name
is displayed for “USB De-
vice”.
• USB and AUX harness
• USB connector and AUX jack
• NAVI control unit
“Removed” is displayed for
“USB Device”.
• USB and AUX harness
• USB connector and AUX jack
Revision: 2013 October
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AV
NAVIGATION SYSTEM
AV-131
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[AUDIO WITH NAVIGATION]
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iPod
®
is a trademark of Apple inc., registered in the U.S. and other countries.
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
RELATED TO STEERING SWITCH
RELATED TO CAMERA
Symptoms
Check items
Probable malfunction location
No voice sound is heard when
AUX mode is selected.
Voice sound is heard when other modes
are selected.
• USB and AUX harness
• USB connector and AUX jack
Symptoms
Possible malfunction location / Action to take
All steering switches are not operated.
Steering switch signal ground circuit.
Refer to
Only specified switch cannot be operated.
Steering switch
“
”, “SEEK UP”, “SEEK DOWN” and “SOURCE” switch-
es are not operated.
Steering switch signal A circuit.
Refer to
“
”, “VOL UP” and “VOL DOWN” switches are not operated.
Steering switch signal B circuit.
Refer to
The steering switch operates improperly.
(The above phenomena excluded.)
• EQ1 circuit
• EQ3 circuit
Symptoms
Check items
Probable malfunction location / Action
to take
Camera image is not shown.
The guide line display is normal.
• Rear view camera image signal cir-
cuit
• Rear view camera power supply and
ground circuits
.
The screen is not switched to
camera image.
Check “Direction Sig-
nal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”.
“Reverse” is displayed for
“Direction Signal” when the
shift lever is in R.
NAVI control unit
“Reverse” is not displayed
for “Direction Signal” when
the shift lever is in R.
Reverse signal circuit
The guide line display is mal-
functioning.
—
EQ1 circuit
Revision: 2013 October
2014 JUKE
AV-132
< SYMPTOM DIAGNOSIS >
[AUDIO WITH NAVIGATION]
HANDS-FREE PHONE SYMPTOMS
HANDS-FREE PHONE SYMPTOMS
Symptom Table
INFOID:0000000009752113
RELATED TO HANDS-FREE PHONE
• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with
the vehicle.
• It is possible that a malfunction is occurring due to a version change of the phone even though the phone is
a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and
checking that it operates normally. It is important to determine whether the cause of the malfunction is the
vehicle or the cellular phone.
Check Compatibility
1.
Make sure the customer's Bluetooth
®
related concern is understood.
2.
Verify the customer's concern.
NOTE:
The customer's phone may be required, depending upon their concern.
3.
Write down the customer's phone brand, model, and service provider.
NOTE:
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4.
Go to “www.nissanusa.com/bluetooth/”.
a.
Using the website's search engine, find out if the customer's phone is on the approved list.
b.
If the customer's phone is NOT on the approved list:
Stop diagnosis here. The customer needs to obtain a Bluetooth
®
phone that is on the approved list before
any further action.
c.
If the feature related to the customer's concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features” list.
d.
If the feature related to the customer's concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
RELATED TO STEERING SWITCH
Symptoms
Check items
Possible malfunction location/Action to take
Does not recognize cellular
phone connection.
Repeat the registration of cellular phone.
TEL adapter unit
Hands-free phone cannot be
established.
—
• TEL adapter unit power supply and ground circuit.
Refer to
AV-115, "TEL ADAPTER UNIT : Diagnosis
.
• Control signal circuit
Refer to
• AV communication circuit between NAVI control unit
and TEL adapter unit.
The other party's voice cannot
be heard by hands-free phone.
Audio system sound is normal.
Sound signal (TEL voice, TEL guidance) circuit
Audio system sound does not sound.
Refer to
Originating sound is not heard
by the other party with hands-
free phone communication.
Voice recognition function is normal.
TEL adapter unit
Voice recognition function does not work.
Microphone signal circuit.
Refer to
.
Symptoms
Possible malfunction location / Action to take
All steering switches are not operated.
Steering switch signal ground circuit.
Refer to
.
Only specified switch cannot be operated.
Replace steering switch.
Refer to
Revision: 2013 October
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AV
HANDS-FREE PHONE SYMPTOMS
AV-133
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[AUDIO WITH NAVIGATION]
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“
”, “SEEK UP”, “SEEK DOWN” and “SOURCE”
switches are not operated.
Steering switch signal A circuit.
Refer to
.
“
”, “VOL UP” and “VOL DOWN” switches are not oper-
ated.
Steering switch signal B circuit.
Refer to
.
The steering switch operates improperly.
(The above phenomena excluded.)
• EQ1 circuit
• EQ3 circuit
Symptoms
Possible malfunction location / Action to take
Revision: 2013 October
2014 JUKE
AV-134
< SYMPTOM DIAGNOSIS >
[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
NORMAL OPERATING CONDITION
Description
INFOID:0000000009752114
NOTE:
For Navigation system operation information, refer to Navigation system Owner's Manual.
BASIC OPERATIONS
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.
RELATED TO AUDIO
• The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic
interference, etc.). Check the symptoms below to diagnose the malfunction.
• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and oper-
ation of each piece of electrical equipment, and then determine the cause.
NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-
rectly mastered by the customer on a computer.
• Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the “red book” Compact
Disc Standard and may not play.
Symptom
Possible cause
Possible solution
No image is displayed.
The brightness is at the lowest setting.
Adjust the brightness of the display.
The display is turned off.
Press “
-” to turn on the display.
No voice guidance is available or
the volume is too high or too low.
The volume is not set correctly, or it is turned off.
Adjust the voice guidance volume level.
No map is displayed on the screen.
The map SD-card is not inserted.
Insert the map SD-card correctly.
A screen other than map screen is displayed.
Press “MAP”.
The screen is too dim. The move-
ment is slow.
The temperature in the interior of the vehicle is low.
Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are dark-
er or brighter than others.
This condition is an inherent characteristic of liquid
crystal displays.
This is not a malfunction.
Some menu items cannot be se-
lected.
Some menu items become unavailable while the ve-
hicle is driven.
Park the vehicle in a safe location, and
then operate the navigation system.
Symptom
Cause and Counter measure
Cannot play
Check if the CD was inserted correctly.
Check if the CD is scratched or dirty.
Check if there is condensation inside the player, and if there is, wait until the condensation is gone
(about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal
temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music
CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addition,
the character codes and number of characters for folder names and file names should be in com-
pliance with the specifications.
Check if the disc or the file is generated in an irregular format, This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the CD.
Check if the CD is protected by copyright.
Revision: 2013 October
2014 JUKE
AV
NORMAL OPERATING CONDITION
AV-135
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[AUDIO WITH NAVIGATION]
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Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.
NOTE:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking
the signal.
• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the
antenna and the waves reflected by mountains or buildings.
MAP SD-CARD
RELATED TO ROUTE CALCULATION AND VISUAL GUIDANCE
Poor sound quality
Check if the CD is scratched or dirty.
It takes a relatively long time before
the music starts playing.
If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
time may be required before the music starts playing.
Music cuts off or skips
The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width might not match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files
Skipping may occur with large quantities if data such as for high bit rate data.
Move immediately to the next song
when playing
When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or
when play is prohibited by copyright protection, the player will skip to the next song.
The songs do not play back in the
desired order.
The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.
Poor reception only from a certain
radio broadcast station.
Check incoming radio wave signal strength of applicable broadcast station.
Buzz/rattle sound from speaker
The majority of rattle sounds are not indicative of an issue with the speaker, usually something
nearby the speaker is causing the rattle.
Symptom
Cause and Counter measure
Symptom
Possible cause
Possible solution
The message “Error” ap-
pears.
The SD-card is not recognized by the system.
Check the map SD-card data. Files can be lost.
If you see any damage, replace the map SD-
card.
Symptom
Possible cause
Possible solution
Route information is not dis-
played.
Route calculation has not yet been performed.
Set the destination and perform route
calculation.
You are not driving on the suggested route.
Drive on the suggested route.
Route guidance is cancelled.
Turn on the route guidance.
The auto reroute calculation (or
detour calculation) suggests
the same route as the one pre-
viously suggested.
Route calculations took priority conditions into consider-
ation, but the same route was calculated.
This is not a malfunction.
The suggested route is not dis-
played.
Roads near the destination cannot be calculated.
Reset the destination to a main or or-
dinary road, and recalculate the route.
The starting point and destination are too close.
Set a more distant destination.
The starting point and destination are too far away.
Divide your trip by selecting one or two
intermediate destinations, and per-
form a global route calculation based
on multiple route calculations.
An indirect route is suggested.
If there are restrictions (such as one-way streets) on roads
close to the starting point or destination, the system may
suggest an indirect route.
Adjust the location of the starting point
or destination.
The system may suggest an indirect route because route
calculation does not take into consideration some areas
such as narrow streets.
Reset the destination to a main or or-
dinary road, and recalculate the route.
Revision: 2013 October
2014 JUKE
AV-136
< SYMPTOM DIAGNOSIS >
[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
RELATED TO VEHICLE ICON
RELATED TO VOICE GUIDANCE
RELATED TO TRAFFIC INFORMATION
The landmark information does
not correspond to the actual in-
formation.
This may be caused by insufficient or incorrect data on the
map SD-card.
Updated information will be included
in the next version of the map SD-
card.
The suggested route does not
exactly connect to the starting
point, waypoints, or destina-
tion.
There is no data for route calculation closes to these loca-
tions.
Set the starting point, waypoints and
destination on a main road, and per-
form route calculation.
Symptom
Possible cause
Possible solution
Symptom
Possible cause
Possible solution
Names of roads and locations differ
between 2D and 3D view.
This is because the quantity of the displayed in-
formation is reduced so that the screen does
not become difficult to read. There is also a
chance that the names of roads or locations
may be displayed several times, and that the
names appearing on the screen may be differ-
ent because of a processing procedure.
This is not a malfunction.
The vehicle icon is not displayed in
the correct position.
The vehicle was transported after the ignition
switch was pressed off, for example, by a ferry
or car transporter.
Drive the vehicle for a while on a road where
GPS signals can be received.
The position and direction of the vehicle icon
may be incorrect depending on the driving en-
vironments and the levels of positioning accu-
racy of the navigation system.
This is not a malfunction. Drive the vehicle for
a while to automatically correct the position
and direction of the vehicle icon.
When the vehicle is travelling on a
new road, the vehicle icon is located
on another nearby road.
The system automatically places the vehicle
icon on the nearest available road, because the
new road is not stored in the map data.
Updated road information will be included in
the next version of the map SD-card.
The screen does not switch to the
night screen even after turning on
the headlights.
The daytime screen was set the last time the
headlights were turned on.
Set the screen to the night screen mode using
<Day/Night> when you turn on the headlights.
The map does not scroll even when
the vehicle is moving.
The current location map screen is not dis-
played.
Press “MAP”.
The vehicle icon is not displayed.
The current location map screen is not dis-
played.
Press “MAP”.
The location of the vehicle icon is
misaligned from the actual position.
When using tire chains or replacing the tires,
speed calculations based on the speed sensor
may be incorrect.
Drive the vehicle for a while [at approximately
30 km/h (19 MPH) for about 30 minutes] to
automatically correct the vehicle icon posi-
tion.
The map data has an error or is incomplete (the
vehicle icon position is always misaligned in the
same area).
Updated road information will be included in
the next version of the map SD-card.
Symptom
Possible cause
Possible solution
Voice guidance is not available
In some cases, voice guidance is not available even
when the vehicle should make a turn.
This is not a malfunction.
The vehicle has deviated from the suggested route.
Go back to the suggested route or request
route calculation again
Voice guide is set to off.
Turn voice guidance ON.
Route guidance is set to off.
Route guidance is set to ON.
The guidance contact does not
correspond to the actual condi-
tion.
The contact of voice guidance may vary, depending on
the types of intersections at which turn are made.
Follow all traffic rules and regulations.
Revision: 2013 October
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AV
NORMAL OPERATING CONDITION
AV-137
< SYMPTOM DIAGNOSIS >
[AUDIO WITH NAVIGATION]
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RELATED TO TELEPHONE
RELATED TO HANDS-FREE PHONE
Symptom
Possible cause
Possible solution
The traffic information is
not displayed
The traffic information is not set to on.
Set the traffic information to on.
You are in an area where traffic information is not avail-
able
Scroll to an area where traffic information is avail-
able
You have not subscribed to XM NavTraffic or, your sub-
scription to XM NavTraffic has expired.
Check your subscription status of XM NavTraffic.
The map scale is set at a level where the display of icons
is impossible.
Check that the map scale is set at a level in which
the display of icons is possible.
With the automatic de-
tour route search ON,
no detour route is set to
avoid congested areas.
There is no faster route compared to the current route,
based on the road network and traffic information.
The automatic detour search is not intended for
avoiding traffic jams. It searches for the fasted
rote taking into consideration such things as traffic
jams.
The route does not
avoid road section with
traffic information stat-
ing it is closed due to
road construction.
The navigation system is designed not to avoid this
event because the actual period of closure may differ
from the declared roadwork period.
Observe the actual road condition and follow the
instructions on road for detour when necessary. If
the road closure is for certain, use detour function
and set the detour distance to avoid the closed
road section.
Traffic information dis-
played differs from in-
formation from other
media (e.g. radio).
Other media may use different information sources.
Observe the actual road conditions and regula-
tions. Always observe safe driving practices and
follow all traffic regulations.
Symptoms
Cause and Counter measure
System fails to interpret the com-
mand correctly.
1. Ensure that the command format is valid.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise
level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster
on).
NOTE:
If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be
carried out to improve the recognition response for the speaker.
Refer to
AV-92, "On Board Diagnosis Function"
.
The system consistently selects
the wrong entry from the phone
book.
1. Ensure that the phone book entry name requested matches what was originally stored. This
can be confirmed by using the “List Names” command.
2. Replace one of the names being confused with a new name.
Revision: 2013 October
2014 JUKE
AV-138
< SYMPTOM DIAGNOSIS >
[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
Symptom
Cause and Counter measure
Does not recognize cellular phone connection. (No connection is
displayed on the display at the guide.)
Some Bluetooth
®
enabled cellular phones may not be recognized
by the in-vehicle phone module. Refer to “RELATED TO HANDS-
FREE PHONE (Check Compatibility)” of HANDS-FREE PHONE
SYMPTOMS.
Cannot use hands-free phone
Customer will not be able to use a hands-free phone under the fol-
lowing conditions.
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio
waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.
• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth
®
wire-
less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth
®
Hands-Free Phone
System cannot charge cellular phones.
The other party's voice cannot be heard by hands-free phone.
When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person's voice during a
call.
Poor sound quality
Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.
Revision: 2013 October
2014 JUKE
AV
NAVI CONTROL UNIT
AV-139
< REMOVAL AND INSTALLATION >
[AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
REMOVAL AND INSTALLATION
NAVI CONTROL UNIT
Removal and Installation
INFOID:0000000009752115
REMOVAL
1.
Remove cluster lid C. Refer to
2.
Remove NAVI control unit screws.
3.
Disconnect NAVI control unit connectors to remove NAVI control unit and brackets as a single unit.
4.
Remove brackets screws to remove NAVI control unit.
INSTALLATION
Install in the reverse order of removal.
Revision: 2013 October
2014 JUKE
AV-140
< REMOVAL AND INSTALLATION >
[AUDIO WITH NAVIGATION]
FRONT DOOR SPEAKER
FRONT DOOR SPEAKER
Removal and Installation
INFOID:0000000009752116
REMOVAL
1.
Remove front door finisher. Refer to
2.
Remove front door speaker screws, then disconnect front door speaker connector and remove front door
speaker.
INSTALLATION
Install in the reverse order of removal.
Revision: 2013 October
2014 JUKE
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