Nissan X-Trail 32. Manual — part 65

AV-252

< SYMPTOM DIAGNOSIS >

[WITH NAVIGATION]

MULTI AV SYSTEM

SYMPTOM DIAGNOSIS

MULTI AV SYSTEM

Symptom Table

INFOID:0000000010714913

RELATED TO NAVIGATION

NOTE:
Combined part of AV switch and NAVI control unit.

Symptoms

Check items

Probable malfunction location / Action

to take

Display does not turn ON.

All switches cannot be operated.

• NAVI control unit power supply and

ground circuit.
Refer to

AV-241, "NAVI CONTROL

UNIT : Diagnosis Procedure"

• Disconnect the battery negative ter-

minal. Reconnect the terminal. If the
same symptom occurs, replace NAVI
control unit. Refer to

AV-262, "Re-

moval and Installation"

All switches can be operated.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit. Refer to

AV-262, "Removal and In-

stallation"

All switches cannot be operat-
ed.

Display does not turn ON.

• NAVI control unit power supply and

ground circuit.
Refer to

AV-241, "NAVI CONTROL

UNIT : Diagnosis Procedure"

• Disconnect the battery negative ter-

minal. Reconnect the terminal. If the
same symptom occurs, replace NAVI
control unit. Refer to

AV-262, "Re-

moval and Installation"

Display turn ON.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit. Refer to

AV-262, "Removal and In-

stallation"

Only specified switch cannot be
operated.

–

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit. Refer to

AV-262, "Removal and In-

stallation"

Map screen is not displayed.
(RGB image other than map is
normal.)

• Check that the map

SD card is in the SD
card slot.

• Check “SD Card Ac-

cess” in “SERVICE
SYSTEM SELF
TEST”, “SERVICE
MENU”.

“OK” is displayed for “SD
Card Access”.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace Map SD card.

“OK” is not displayed for “SD
Card Access”.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit or Map SD card.

Voice guidance is not heard

Check that the map
SD card is in the SD
card slot.

“OK” is displayed for SD
Card Access.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace Map SD card.

Check “SD Card Ac-
cess” in “SERVICE
SYSTEM SELF
TEST”, “SERVICE
MENU”.

“OK” is not displayed for SD
Card Access.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit. Refer to

AV-262, "Removal and In-

stallation"

MULTI AV SYSTEM

AV-253

< SYMPTOM DIAGNOSIS >

[WITH NAVIGATION]

*: check that voice guidance is set to on in the set up menu of navigation.
*: check that the volume of voice guidance is not set to low.

RELATED TO AUDIO

RELATED TO USB

NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.

Display does not dim.

Check “Illumination
Signal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”.

“Illumination Signal” reaches
100% when the lighting
switch is ON.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit. Refer to

AV-262, "Removal and In-

stallation"

“Illumination Signal” does
not reach 100% when the
lighting switch is ON.

Illumination signal circuit

Vehicle icon does not move.

Check “Speed Signal”
in “SERVICE SYS-
TEM STATUS”, “SER-
VICE MENU”.

A value of “Speed Signal”
changes according to vehi-
cle speeds.

Disconnect the battery negative termi-
nal. Reconnect the terminal. If the same
symptom occurs, replace NAVI control
unit or GPS antenna.

A value of “Speed Signal”
does not change according
to vehicle speeds.

Vehicle speed signal circuit

Symptoms

Check items

Probable malfunction location / Action

to take

Symptoms

Check items

Probable malfunction location

No sound comes out or the lev-
el of the sound is low.

No sound from all speakers.

NAVI control unit power supply and ground circuits mal-
function. Refer to

AV-241, "NAVI CONTROL UNIT : Diag-

nosis Procedure"

Only a certain speaker (front right, front
left, rear right, or rear left) does not out-
put sound.

• Poor connector connection of speaker.
• Sound signal circuit malfunction between NAVI control

unit and speaker.

• Malfunction in speaker.
• Malfunction in NAVI control unit.

Noise is mixed with audio.

Noise comes out from all speaker.

Malfunction in NAVI control unit.

Noise comes out only from a certain
speaker (front right, front left, rear right,
or rear left).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between NAVI control

unit and speaker.

• Malfunction in speaker.
• Poor installation of speaker (e.g. backlash and loose-

ness)

• Malfunction in NAVI control unit.

Noise is mixed with radio only (when the
car hits a bump or while driving over bad
roads).

Poor connector connection of antenna or antenna feeder.

Radio is not received or poor
reception.

• Other audio sounds are normal.
• Any radio cannot be received or poor

reception is caused even after moving
to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).

• Antenna amp. ON signal circuit malfunction.
• Poor connector connection of antenna or antenna feed-

er.

AV-254

< SYMPTOM DIAGNOSIS >

[WITH NAVIGATION]

MULTI AV SYSTEM

iPod is a trademark of Apple inc., registered in the U.S. and other countries.

RELATED TO AUXILIARY INPUT

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

RELATED TO CAMERA

RELATED TO STEERING SWITCH

Symptoms

Check items

Probable malfunction location / Action

to take

iPod or USB memory can not be
recognized.

With iPod or USB
memory Connected,
check “USB Device” in
“SERVICE STATUS”,
“SERVICE MENU”.

iPod or USB memory name
is displayed for “USB De-
vice”.

• USB and AUX harness
• USB connector and AUX jack
• NAVI control unit

“Removed” is displayed for
“USB Device”.

• USB and AUX harness
• USB connector and AUX jack

Symptoms

Check items

Probable malfunction location

No voice sound is heard when
AUX mode is selected.

Voice sound is heard when other modes
are selected.

• USB and AUX harness
• USB connector and AUX jack

Symptoms

Check items

Probable malfunction location / Action to take

Camera image is not dis-
played. (Only warning mes-
sage under area is displayed.)

—

Reverse signal circuit malfunction (around view monitor
control unit).

Camera image does not
switch.

—

Reverse signal circuit malfunction (NAVI control unit).

The screen switches when
pressing the “CAMERA” switch
or the shift position is in “R”,
however, all views are not dis-
played.

—

Camera image signal circuit.
Refer to

AV-245, "Diagnosis Procedure"

It cannot be switched to rear
view monitor even when the
shift position is in “R”.

The front view image is normal.

Reverse signal circuit (around view monitor control unit).

The predictive course line dis-
play in front view and rear view
is malfunctioning.

—

Perform “Self Diagnostic Result” of “AVM” with CON-
SULT.
Refer to

AV-99, "CONSULT Function"

• The front view screen is not

displayed.

• The front of Birds-Eye view

screen is not displayed.

—

• The rear view screen is not

displayed.

• The rear of Birds-Eye view

screen is not displayed.

—

• The front-side screen is not

displayed.

• The passenger side of Birds-

Eye view screen is not dis-
played.

—

The driver side of Birds-eye
view screen is not displayed.

—

When shift position is in other
than “R”, the front-side and
front screen or the Birds-Eye
view and front screen remain
displaying even if the vehicle
speed increases.

—