Nissan Frontier. Manual — part 85
AV-332
< SYMPTOM DIAGNOSIS >
[NAVIGATION]
MULTI AV SYSTEM
No sound comes out or the level of the
sound is low.
No sound from all speakers.
• Speaker circuit shorted to ground.
.
• Amp ON signal circuit malfunction.
• Audio amplifier power supply and ground
circuits malfunction.
Refer to
Only a certain speaker (front door speaker
LH, front door speaker RH, front tweeter
LH, front tweeter RH, rear door speaker LH,
rear door speaker RH, rear tweeter LH, rear
tweeter RH, subwoofer) does not output
sound.
• Poor connector connection of speaker.
• Sound signal circuit malfunction between
AV control unit and audio amplifier.
Refer to:
-
(front
door speaker).
-
(front
tweeter).
-
(rear
door speaker).
-
(rear
tweeter).
-
(sub-
woofer).
• Sound signal circuit malfunction between
audio amplifier and speaker.
Refer to:
-
(front
door speaker).
-
(front
tweeter).
-
(rear
door speaker).
-
(rear
tweeter).
-
(sub-
woofer).
• Malfunction in speaker.
Refer to:
-
AV-351, "Removal and Installation"
door speaker).
-
AV-350, "Removal and Installation"
tweeter).
-
AV-352, "Removal and Installation"
(rear
door speaker).
-
AV-353, "Removal and Installation"
(rear
tweeter).
-
AV-354, "Removal and Installation"
(sub-
woofer).
• Malfunction in AV control unit.
• Malfunction in audio amplifier.
Replace Audio amplifier. Refer to
349, "Removal and Installation"
Symptoms
Check items
Probable malfunction location
AV
MULTI AV SYSTEM
AV-333
< SYMPTOM DIAGNOSIS >
[NAVIGATION]
C
D
E
F
G
H
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A
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Noise is mixed with audio.
Noise comes out from all speakers.
• Malfunction in AV control unit.
Refer to
.
• Malfunction in audio amplifier.
Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH, front tweeter LH, front tweeter RH,
rear door speaker LH, rear door speaker
RH, rear tweeter LH, rear tweeter RH, sub-
woofer).
• Poor connector connection of speaker.
• Sound signal circuit malfunction between
AV control unit and audio amplifier.
Refer to:
-
door speaker).
-
tweeter).
-
door speaker).
-
tweeter).
-
woofer).
• Sound signal circuit malfunction between
audio amplifier and speaker.
Refer to:
-
door speaker).
-
tweeter).
-
door speaker).
-
tweeter).
-
woofer).
• Malfunction in speaker.
• Poor Installation of speaker (e.g. back-
lash and looseness).
Refer to:
-
AV-351, "Removal and Installation"
(front
door speaker).
-
AV-350, "Removal and Installation"
(front
tweeter).
-
AV-352, "Removal and Installation"
door speaker).
-
AV-353, "Removal and Installation"
tweeter).
-
AV-354, "Removal and Installation"
woofer).
• Malfunction in AV control unit.
Refer to
.
• Malfunction in audio amplifier.
Replace audio amplifier. Refer to
Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad
roads)
Poor connector connection of antenna or
antenna feeder.
Refer to
Symptoms
Check items
Probable malfunction location
AV-334
< SYMPTOM DIAGNOSIS >
[NAVIGATION]
MULTI AV SYSTEM
RELATED TO HANDS-FREE PHONE
• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with
the vehicle.
• It is possible that a malfunction is occurring due to a version change of the phone even though the phone is
a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and
check that it operates normally. It is important to determine whether the cause of the malfunction is the vehi-
cle or the cellular phone.
Check Compatibility
1. Make sure the customer’s Bluetooth
®
related concern is understood.
2. Verify the customer’s concern.
NOTE:
The customer’s phone may be required, depending upon their concern.
3. Write down the customer’s phone brand, model and service provider.
NOTE:
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:
Stop diagnosis here. The customer needs to obtain a Bluetooth
®
phone that is on the approved list before
any further action.
c.
If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
No radio reception or poor reception.
• Other audio sounds are normal.
• Any radio station cannot be received or
poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).
• Antenna amp. ON signal circuit malfunc-
tion.
.
• Rod antenna is not fully connected to an-
tenna base.
• Antenna base/rod connection (thread
zone) has foreign material or corrosion
inside.
• Poor connector connection of antenna or
antenna feeder.
.
No satellite radio reception.
There is malfunction in the CONSULT self
diagnosis result.
Refer to
• Malfunction in antenna, antenna feeder
or AV control unit. Perform DTC diagno-
sis.
Refer to
• Poor continuity in antenna feeder.
• Poor connector connection of antenna or
There is no malfunction in the CONSULT
self diagnosis result.
Refer to
• Poor continuity in antenna feeder.
• Poor connector connection of antenna or
antenna feeder.
• Loose satellite radio antenna mounting
Buzz/rattle sound from speaker
The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.
Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.
Symptoms
Check items
Probable malfunction location
AV
MULTI AV SYSTEM
AV-335
< SYMPTOM DIAGNOSIS >
[NAVIGATION]
C
D
E
F
G
H
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K
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B
A
O
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RELATED TO NAVIGATION
RELATED TO REAR VIEW CAMERA
Symptoms
Check items
Probable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).
Repeat the registration of cellular phone.
Malfunction in AV control unit.
Replace AV control unit. Refer to
.
Hands-free phone cannot be established.
• Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per-
formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone.
Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion.
Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
The system cannot be operated.
• The voice recognition can be controlled.
• Steering switch’s VOL UP and VOL
DOWN switch works, but
does not
work.
Steering switch malfunction.
Replace steering switch. Refer to
.
Steering switch’s
, VOL UP and VOL
DOWN switches do not work.
Steering switch signal circuit malfunction.
Refer to
All steering switches do not work.
Steering switch ground circuit malfunction.
Refer to
Symptoms
Check items
Probable malfunction location
Navigation system is inoperative.
Navigation malfunction.
• Malfunction in SD card.
• Malfunction in AV control unit.
Refer to
Steering switches malfunction.
Steering switch signal circuit malfunction.
Refer to
.
Voice activated control malfunction.
Microphone signal circuit malfunction.
Refer to
.
Steering switch signal circuit malfunction.
Refer to
.
Symptoms
Check items
Probable malfunction location
Rear view camera is inoperative.
Reverse signal circuit malfunction.
Reverse signal circuit malfunction between
BCM and AV control unit.
Refer to
.
Camera image signal circuit malfunction.
Camera image signal circuit malfunction
between rear view camera and AV control
unit.
Refer to
.
Rear view camera malfunction.
Replace rear view camera. Refer to
363, "Removal and Installation"
.
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