Kia Mentor / Sephia Electrical System. Manual — part 197

TROUBLE SHOOTING - BASIC PROCEDURES

STEERING section

Power steering fluid low Add proper amount of
fluid

Power steering drive belt See STEERING section
loose

Power steering pump See STEERING section
defective

Steering gear out of See STEERING section
adjustment

Incorrect wheel alignment See WHEEL ALIGNMENT

Damaged steering gear See STEERING section

Damaged suspension See SUSPENSION section

Bent steering knuckle or See SUSPENSION section
supports

ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ

Vehicle Strut rod or control arm See SUSPENSION section
"Wanders" bushing worn

Loose or worn wheel See WHEEL BEARINGS in
bearings SUSPENSION section

Improper tire inflation Check tire pressure

Stabilizer bar missing or See SUSPENSION section
defective

Wheel alignment out of See Adjustment in
tolerance WHEEL ALIGNMENT section

Broken spring See SUSPENSION section

Defective shock absorbers Replace shock absorbers

Worn steering & suspension See SUSPENSION section
components

ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ

Front End Shimmy Tire out of balance/round Check tire balance

TROUBLE SHOOTING - BASIC PROCEDURESArticle Text (p. 86)

1996 Kia SephiaFor 1 1 1 1 1

Copyright © 1998 Mitchell Repair Information Company, LLC

Excessive wheel runout See WHEEL ALIGNMENT

Insufficient or improper See WHEEL ALIGNMENT
caster section

Worn suspension or steering See SUSPENSION section
components

Defective shock absorbers Replace shock absorber

Wheel bearings worn or See WHEEL BEARING ADJ.
loose in SUSPENSION section

Power steering reaction See STEERING section
Bracket loose

Steering gear box (rack) See STEERING section
mounting loose

Steering gear adjustment See STEERING section
loose

Worn spherical joints See SUSPENSION section

ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ

Toe-In Not Lower control arm bent See SUSPENSION section
Adjustable
Frame bent Check frame for damage

ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ

Camber Not Control arm bent See SUSPENSION section
Adjustable
Frame bent Check frame for damage

Hub & bearing not seated See SUSPENSION section
properly

ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ

END OF ARTICLE

Article Text

1996 Kia Sephia

For 1 1 1 1 1

Copyright © 1998 Mitchell Repair Information Company, LLC

Saturday, April 18, 2009 10:08PM

ARTICLE BEGINNING

GENERAL INFORMATION
Exhaust Systems January 2000 Motorist Assurance Program
Standards For Automotive Repair

All Makes and Models

CONTENTS

Motorist Assurance Program (MAP)

OVERVIEW OF MOTORIST ASSURANCE PROGRAM
OVERVIEW OF SERVICE REQUIREMENTS AND SUGGESTIONS

Exhaust

CATALYTIC CONVERTERS
EXHAUST AND TAIL PIPES
EXHAUST CONNECTIONS
HANGERS
HEAT RISERS (MECHANICAL EFE DEVICES)
HEAT SHIELDS
MANIFOLDS (CAST AND TUBE TYPE)
MECHANICAL EFE DEVICES
MUFFLERS AND RESONATORS

INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)

OVERVIEW OF MOTORIST ASSURANCE PROGRAM (MAP)

Automotive industry professionals and interested readers:
The Motorist Assurance Program (MAP) is the consumer outreach effort
of the Automotive Maintenance and Repair Association, Inc. (AMRA).
Participation in the Motorist Assurance Program is drawn from auto
repair companies and independents, parts and equipment manufacturers
and suppliers, vehicle manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We encourage
motorists to take greater responsibility for their vehicles-through
proper, manufacturer-recommended, maintenance, and endorse
participating service and repair shops (including franchisees and
dealers) who adopt (1) the MAP Pledge of Assurance to their Customers
and (2) the Motorist Assurance Program Standards of Service. All
participating service providers have agreed to subscribe to this

Pledge and to adhere to the promulgated Standards of Service
demonstrating to their customers that they are serious about customer
satisfaction.
These Standards of Service require an inspection of the
vehicle's (problem) system and that the results be communicated to the
customer according to industry standards. Since the industry did not
have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection communication
standards are re-published periodically. In addition to the above,
standards for Drive Train and Transmissions were promulgated and
published in 1998. Participating shops utilize these Uniform
Inspection & Communication Standards (UI&CS) as part of the inspection
process and for communicating their findings to their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association governing body, and the program
adjusted as needed.
To assure recourse for auto repair customers if they are not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through the BBB and other similar
non-profit organizations. MAP conducted pilot programs in twelve
states before announcing the program nationally in October 1998.
During the pilots, participating repair shops demonstrated their
adherence to the Pledge and Standards and agreed to follow the UI&CS
in communicating the results of their inspection to their customers.
Complaints and "come-backs" dropped significantly.
To put some "teeth" in the program, an accreditation
requirement for shops was initiated. The requirements are stringent,
and a self-policing technique has been incorporated which includes the
"mystery shopping" of outlets. By year-end 1999, over 4,000 auto
repair facilities had been accredited by the Motorist Assurance
Program.
We welcome you to join us as we continue our outreach. With
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at: