Toyota Highlander (2020 year). Manual in english — part 1

9

HIGHLANDER_U

Reading this manual

Explains symbols used in
this manual.

Symbols in this manual

Symbols

Meanings

WARNING:

Explains something
that, if not obeyed,
could cause death or
serious injury to peo-
ple.

NOTICE:

Explains something
that, if not obeyed,
could cause dam-
age to or a malfunc-
tion in the vehicle or
its equipment.

Indicates operating
or working proce-
dures. Follow the
steps in numerical
order.

Symbols in illustrations

Symbols

Meanings

Indicates the action
(pushing, turning,
etc.) used to operate
switches and other
devices.

Indicates the out-
come of an operation
(e.g. a lid opens).

Symbols

Meanings

Indicates the compo-
nent or position
being explained.

Means

Do not

,

Do

not do this

, or

Do

not let this happen

.

10

HIGHLANDER_U

■

Searching by name



Alphabetical index:



P.545

■

Searching by installation
position



Pictorial index:



P.11

■

Searching by symptom or
sound



What to do if... (Troubleshoot-
ing):



P.542

■

Searching by title



Table of contents:



P.2

How to search

11

Pictorial index

Pictorial index

■

Exterior

The shape of the lights may differ depending on the grade, etc.

Side doors . . . . . . . . . . . . . . . . . . .. P.115

Locking/unlocking . . . . . . . . . . . . . . . . P.115

Opening/closing the side windows . . . . . . . . . ... P.164

Locking/unlocking by using the mechanical key . . . . .. P.481

Warning lights/warning messages . . . . . . . ... P.450, 460

Back door . . . . . . . . . . . . . . . . . . ... P.119

Opening from inside the cabin

*

. . . . . . . . . . . P.122

Opening from outside. . . . . . . . . . . . . . ... P.123

Warning lights/warning messages . . . . . . . ... P.450, 460

Outside rear view mirrors . . . . . . . . . . . . . P.162

Adjusting the mirror angle . . . . . . . . . . . . . P.162

Folding the mirrors . . . . . . . . . . . . . . . ... P.163

Driving position memory

*

. . . . . . . . . . . . . . P.144

Defogging the mirrors . . . . . . . . . . . . .. P.329, 335

Windshield wipers. . . . . . . . . . . . . . . .. P.220

12

Pictorial index

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Precautions for winter season. . . . . . . . . . . .. P.319

To prevent freezing (windshield wiper de-icer). . . . P.330, 335

Precautions for car wash

*

. . . . . . . . . . . . . P.389

Fuel filler door . . . . . . . . . . . . . . . . . P.225

Refueling method . . . . . . . . . . . . . . . . . P.225

Fuel type/fuel tank capacity . . . . . . . . . . . . . P.495

Tires. . . . . . . . . . . . . . . . . . . . . . P.411

Tire size/inflation pressure . . . . . . . . . . ... P.411, 499

Winter tires/tire chains . . . . . . . . . . . . . . . P.319

Checking/rotation/tire pressure warning system . . . . .. P.411

Coping with flat tires. . . . . . . . . . . . . . . . P.464

Hood . . . . . . . . . . . . . . . . . . . . . P.402

Opening . . . . . . . . . . . . . . . . . . . ... P.402

Engine oil . . . . . . . . . . . . . . . . . . . . P.495

Coping with overheating . . . . . . . . . . . . . .. P.487

Warning messages . . . . . . . . . . . . . . . .. P.460

Headlights. . . . . . . . . . . . . . . . . . ... P.214

Parking lights . . . . . . . . . . . . . . . . . . P.214

Front turn signal lights . . . . . . . . . . . . . .. P.208

Parking lights

*

/daytime running lights. . . . . . . . P.214

Front side marker lights . . . . . . . . . . . . . P.214

Front fog lights

*

. . . . . . . . . . . . . . . . .. P.220

Stop/tail lights . . . . . . . . . . . . . . . . . P.214

Tail lights. . . . . . . . . . . . . . . . . . . . P.214

Back-up lights

Shifting the shift lever to R . . . . . . . . . . . . ... P.204

License plate lights. . . . . . . . . . . . . . . P.214

Rear turn signal lights . . . . . . . . . . . . . ... P.208

Light bulbs of the exterior lights for driving

(Replacing method: P.432, Watts: P.501)

13

Pictorial index

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Rear side marker lights . . . . . . . . . . . . . . P.214

Side turn signal lights . . . . . . . . . . . . . ... P.208

*

: If equipped

14

Pictorial index

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■

Instrument panel

Engine switch . . . . . . . . . . . . . . . . . . P.200

Starting the engine/changing the modes . . . . . . . . P.200

Emergency stop of the engine . . . . . . . . . . . . P.442

When the engine will not start . . . . . . . . . . . .. P.478

Warning messages . . . . . . . . . . . . . . . .. P.460

Shift lever. . . . . . . . . . . . . . . . . . . P.204

Changing the shift position. . . . . . . . . . . . ... P.205

Precautions for towing . . . . . . . . . . . . . . . P.445

When the shift lever does not move. . . . . . . . . . P.206

Meters . . . . . . . . . . . . . . . . . . . . ... P.79

Reading the meters/adjusting the instrument panel light . P.79, 81

Warning lights/indicator lights . . . . . . . . . . . . P.74

When a warning light turns on . . . . . . . . . . . . P.450

Multi-information display . . . . . . . . . . . .. P.82, 91

Display . . . . . . . . . . . . . . . . . . . . P.82, 91

When the warning messages are displayed . . . . . . P.460

15

Pictorial index

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Turn signal lever. . . . . . . . . . . . . . . . . P.208
Headlight switch . . . . . . . . . . . . . . . . P.214

Headlights/side marker lights/parking lights/tail lights/license plate
lights/daytime running lights. . . . . . . . . . . . . P.214

Front fog lights

*1

. . . . . . . . . . . . . . . . ... P.220

Windshield wiper and washer switch. . . . . ... P.220, 223

Usage. . . . . . . . . . . . . . . . . . ... P.220, 223

Adding washer fluid. . . . . . . . . . . . . . . .. P.410

Warning messages . . . . . . . . . . . . . . . .. P.460

Emergency flasher switch. . . . . . . . . . . . . P.442

Hood lock release lever . . . . . . . . . . . . . . P.402

Tilt and telescopic steering lock release lever. . . . P.150

Adjustment . . . . . . . . . . . . . . . . . . ... P.150

Air conditioning system . . . . . . . . . . . P.328, 333

Usage. . . . . . . . . . . . . . . . . . ... P.328, 333

Rear window defogger . . . . . . . . . . . . . P.329, 335

Windshield wiper de-icer

*1

. . . . . . . . . . ... P.330, 335

Audio system

*2

Fuel filler door opener switch . . . . . . . . . . ... P.225

*1

: If equipped

*2

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

16

Pictorial index

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■

Switches

Driving position memory switches

*1

. . . . . . . . P.144

Window lock switch . . . . . . . . . . . . . . ... P.166

Power window switches . . . . . . . . . . . . . P.164

Door lock switches . . . . . . . . . . . . . . . P.118

Outside rear view mirror switches . . . . . . . . ... P.162

“ODO TRIP” switch . . . . . . . . . . . . . . . .. P.81

Instrument panel light control switches . . . . . . . P.81

Automatic High Beam switch . . . . . . . . . . ... P.217

Camera switch

*2

Power back door switch

*1

. . . . . . . . . . . . . P.122

Heated steering wheel switch

*1

. . . . . . . . . . P.352

Windshield wiper de-icer

*1

. . . . . . . . . . . . P.343

*1

: If equipped

*2

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

17

Pictorial index

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Meter control switches . . . . . . . . . . . . .. P.83, 92

Vehicle-to-vehicle distance switch . . . . . . . . ... P.258

Cruise control switch

Dynamic radar cruise control with full-speed range . . . . P.254

Audio remote control switches

*

LTA (Lane Tracing Assist) switch . . . . . . . . . . P.241

Phone switch

*

Talk switch

*

*

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

18

Pictorial index

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USB port

*1

USB charging ports . . . . . . . . . . . . . . ... P.367

Power outlet . . . . . . . . . . . . . . . . . ... P.376

Brake hold switch . . . . . . . . . . . . . . . .. P.212

Parking brake switch . . . . . . . . . . . . . . . P.209

Applying/releasing. . . . . . . . . . . . . . . . P.209

Precautions against winter season . . . . . . . . . .. P.319

Warning buzzer/light/message. . . . . . . . . . . . P.460

Stop & Start cancel switch

*2

. . . . . . . . . . . . P.265

“DAC” switch

*2

. . . . . . . . . . . . . . . . ... P.311

Snow mode switch. . . . . . . . . . . . . . . . P.310

VSC OFF switch . . . . . . . . . . . . . . . . . P.314

Driving mode select switch. . . . . . . . . . . ... P.306

Multi-terrain Select switch

*2

. . . . . . . . . . . .. P.307

*1

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

*2

: If equipped

19

Pictorial index

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■

Interior

SRS airbags . . . . . . . . . . . . . . . . . . .. P.32

Floor mats. . . . . . . . . . . . . . . . . . . . P.22

Front seats. . . . . . . . . . . . . . . . . . .. P.138

Rear seats . . . . . . . . . . . . . . . . . . ... P.139

Head restraints . . . . . . . . . . . . . . . . ... P.147

Seat belts . . . . . . . . . . . . . . . . . . . .. P.25

Console box . . . . . . . . . . . . . . . . . ... P.359

Inside lock buttons . . . . . . . . . . . . . . . P.118

Cup holders . . . . . . . . . . . . . . . . . . P.360

Assist grips . . . . . . . . . . . . . . . . . . P.375

Rear seat entertainment system

*1, 2

*1

: If equipped

*2

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

20

Pictorial index

HIGHLANDER_U

■

Ceiling

Auxiliary box . . . . . . . . . . . . . . . . . .. P.361
Conversation mirror . . . . . . . . . . . . . . .. P.378

Interior light

*1

. . . . . . . . . . . . . . . . . . P.356

Personal lights

*1

. . . . . . . . . . . . . . . . . P.356

Moon roof switches

*2

. . . . . . . . . . . . . . . P.167

Panoramic moon roof switches

*2

. . . . . . . . . . P.170

Vanity mirrors . . . . . . . . . . . . . . . . . . P.377

Sun visors. . . . . . . . . . . . . . . . . . ... P.377

“SOS” button

*2

. . . . . . . . . . . . . . . . . . P.63

Inside rear view mirror

*2

. . . . . . . . . . . . . P.151

Digital Rearview Mirror

*2

. . . . . . . . . . . . ... P.152

Garage door opener switches

*2

. . . . . . . . . . P.379

*1

: The illustration shows the front, but they are also equipped in the rear.

*2

: If equipped

21

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1

1

For safety and secu

rity

For safety and security

.

1-1. For safe use

Before driving . . . . .

22

For safe driving . . . ..

23

Seat belts . . . . . ...

25

SRS airbags . . . . ...

32

Front passenger occupant

classification system .

41

Exhaust gas precautions

. . . . . . . . . .

46

1-2. Child safety

Riding with children . .

47

Child restraint systems...

48

1-3. Emergency assistance

Safety Connect . . . ..

63

1-4. Theft deterrent system

Engine immobilizer system

. . . . . . . . . .

69

Alarm. . . . . . . ..

71

22

1-1. For safe use

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1-1.For safe use

Use only floor mats designed

specifically for vehicles of the

same model and model year as

your vehicle. Fix them securely

in place onto the carpet.

1

Insert the retaining hooks

(clips) into the floor mat eye-

lets.

2

Turn the upper knob of each

retaining hook (clip) to secure

the floor mats in place.

Always align the

marks .

The shape of the retaining hooks

(clips) may differ from that shown in

the illustration.

Before driving

Observe the following

before starting off in the

vehicle to ensure safety of

driving.

Installing floor mats

WARNING

Observe the following precau-

tions.
Failure to do so may cause the

driver’s floor mat to slip, possibly

interfering with the pedals while

driving. An unexpectedly high

speed may result or it may

become difficult to stop the vehi-

cle. This could lead to an acci-

dent, resulting in death or serious

injury.

■

When installing the driver’s

floor mat

●

Do not use floor mats designed

for other models or different

model year vehicles, even if

they are Toyota Genuine floor

mats.

●

Only use floor mats designed

for the driver’s seat.

●

Always install the floor mat

securely using the retaining

hooks (clips) provided.

●

Do not use two or more floor

mats on top of each other.

●

Do not place the floor mat bot-

tom-side up or upside-down.

23

1-1. For safe use

HIGHLANDER_U

1

For safety and secu

rity

Adjust the angle of the seat-

back so that you are sitting

straight up and so that you do

not have to lean forward to

steer. (



P.138)

Adjust the seat so that you

can depress the pedals fully

and so that your arms bend

slightly at the elbow when

gripping the steering wheel.

(



P.138)

Lock the head restraint in

place with the center of the

head restraint closest to the

top of your ears. (



P.147)

Wear the seat belt correctly.

(



P.25)

WARNING

■

Before driving

●

Check that the floor mat is

securely fixed in the correct

place with all the provided

retaining hooks (clips). Be espe-

cially careful to perform this

check after cleaning the floor.

●

With the engine stopped and

the shift lever in P, fully depress

each pedal to the floor to make

sure it does not interfere with

the floor mat.

For safe driving

For safe driving, adjust the

seat and mirror to an appro-

priate position before driv-

ing.

Correct driving posture

24

1-1. For safe use

HIGHLANDER_U

Make sure that all occupants are

wearing their seat belts before

driving the vehicle. (



P.25)

Use a child restraint system

appropriate for the child until the

child becomes large enough to

properly wear the vehicle’s seat

belt. (



P.48)

Make sure that you can see

backward clearly by adjusting

the inside and outside rear view

mirrors properly. (



P.151, 152,

162)

WARNING

■

For safe driving

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

●

Do not adjust the position of the

driver’s seat while driving.

Doing so could cause the driver

to lose control of the vehicle.

●

Do not place a cushion between

the driver or passenger and the

seatback. A cushion may pre-

vent correct posture from being

achieved, and reduce the effec-

tiveness of the seat belt and

head restraint.

●

Do not place anything under the

front seats. Objects placed

under the front seats may

become jammed in the seat

tracks and stop the seat from

locking in place. This may lead

to an accident and the adjust-

ment mechanism may also be

damaged.

●

Always observe the legal speed

limit when driving on public

roads.

●

When driving over long dis-

tances, take regular breaks

before you start to feel tired.

Also, if you feel tired or sleepy

while driving, do not force your-

self to continue driving and take

a break immediately.

Correct use of the seat

belts

Adjusting the mirrors

25

1-1. For safe use

HIGHLANDER_U

1

For safety and secu

rity

Seat belts

Make sure that all occu-

pants are wearing their seat

belts before driving the

vehicle.

WARNING

Observe the following precautions

to reduce the risk of injury in the

event of sudden braking, sudden

swerving or an accident. Failure

to do so may cause death or seri-

ous injury.

■

Wearing a seat belt

●

Ensure that all passengers wear

a seat belt.

●

Always wear a seat belt prop-

erly.

●

Each seat belt should be used

by one person only. Do not use

a seat belt for more than one

person at once, including chil-

dren.

●

Toyota recommends that chil-

dren be seated in the rear seat

and always use a seat belt

and/or an appropriate child

restraint system.

●

To achieve a proper seating

position, do not recline the seat

more than necessary. The seat

belt is most effective when the

occupants are sitting up straight

and well back in the seats.

●

Do not wear the shoulder belt

under your arm.

●

Always wear your seat belt low

and snug across your hips.

■

Pregnant women

Obtain medical advice and wear

the seat belt in the proper way.

(



P.26)

Women who are pregnant should

position the lap belt as low as

possible over the hips in the same

manner as other occupants,

extending the shoulder belt com-

pletely over the shoulder and

avoiding belt contact with the

rounding of the abdominal area.
If the seat belt is not worn prop-

erly, not only the pregnant

woman, but also the fetus could

suffer death or serious injury as a

result of sudden braking or a colli-

sion.

■

People suffering illness

Obtain medical advice and wear

the seat belt in the proper way.

(



P.26)

■

When children are in the vehi-

cle



P.57

■

Seat belt damage and wear

●

Do not damage the seat belts

by allowing the belt, plate, or

buckle to be jammed in the

door.

26

1-1. For safe use

HIGHLANDER_U



Extend the shoulder belt so

that it comes fully over the

shoulder, but does not come

into contact with the neck or

slide off the shoulder.



Position the lap belt as low as

possible over the hips.



Adjust the position of the

seatback. Sit up straight and

well back in the seat.



Do not twist the seat belt.

■

Emergency locking retractor

(ELR)

The retractor will lock the belt during

a sudden stop or on impact. It may

also lock if you lean forward too

quickly. A slow, easy motion will

allow the belt to extend so that you

can move around fully.

■

Automatic locking retractor

(ALR)

When a passenger’s shoulder belt is

completely extended and then

retracted even slightly, the belt is

locked in that position and cannot

be extended. This feature is used to

hold the child restraint system

(CRS) firmly. To free the belt again,

fully retract the belt and then pull the

belt out once more. (



P.48)

■

Child seat belt usage

The seat belts of your vehicle were

principally designed for persons of

adult size.

●

Use a child restraint system

appropriate for the child, until the

child becomes large enough to

properly wear the vehicle’s seat

belt. (



P.48)

●

When the child becomes large

enough to properly wear the vehi-

cle’s seat belt, follow the instruc-

tions regarding seat belt usage.

(



P.25)

■

Seat belt extender

If your seat belts cannot be fastened

securely because they are not long

enough, a personalized seat belt

extender is available from your Toy-

ota dealer free of charge.

WARNING

●

Inspect the seat belt system

periodically. Check for cuts,

fraying, and loose parts. Do not

use a damaged seat belt until it

is replaced. Damaged seat belts

cannot protect an occupant

from death or serious injury.

●

Ensure that the belt and plate

are locked and the belt is not

twisted. If the seat belt does not

function correctly, immediately

contact your Toyota dealer.

●

Replace the seat assembly,

including the belts, if your vehi-

cle has been involved in a seri-

ous accident, even if there is no

obvious damage.

●

Do not attempt to install,

remove, modify, disassemble or

dispose of the seat belts. Have

any necessary repairs carried

out by your Toyota dealer. Inap-

propriate handling may lead to

incorrect operation.

Correct use of the seat

belts

27

1-1. For safe use

HIGHLANDER_U

1

For safety and secu

rity

1

To fasten the seat belt, push

the plate into the buckle until

a click sound is heard.

2

To release the seat belt,
press the release button .

■

When not using the rear seat

belts

Pass the outer seat belts through

the seat belt hangers and secure

the seat belt plates to prevent the

shoulder belts from being damaged.



Second seat belts



Third seat belts

WARNING

■

Using a seat belt extender

Observe the following precautions

to reduce the risk of injury in the

event of sudden braking, sudden

swerving or an accident. Failure

to do so may cause death or seri-

ous injury.

●

Do not wear the seat belt

extender if you can fasten the

seat belt without the extender.

●

Do not use the seat belt

extender when installing a child

restraint system because the

belt will not securely hold the

child restraint system, increas-

ing the risk of death or serious

injury in the event of an acci-

dent.

●

The personalized extender may

not be safe on another vehicle,

when used by another person,

or at a different seating position

other than the one originally

intended.

NOTICE

■

When using a seat belt

extender

When releasing the seat belt,

press on the buckle release but-

ton on the extender, not on the

seat belt. This helps prevent dam-

age to the vehicle interior and the

extender itself.

Fastening and releasing

the seat belt (except for

the third center seat)

28

1-1. For safe use

HIGHLANDER_U

1

Take the plate out of the

holder, and then pull down

the seat belt.

2

Push plate into buckle

until a click sound is heard.

3

Push plate into buckle

until a click sound is heard.

1

To release plate , press the
release button on buckle

.

2

To release plate , insert the

mechanical key (



P.112) or

plate into the hole on
buckle .

Retract the belt slowly when releas-

Fastening the seat belt

(for the third center seat)

WARNING

■

When using the third center

seat belt

Do not use the third center seat

belt with either buckle released.

Fastening only one of the buckles

may result in death or serious

injury in case of sudden braking,

sudden swerving or a collision.

Fastening the seat belt

(for the third center seat)

29

1-1. For safe use

HIGHLANDER_U

1

For safety and secu

rity

ing and stowing the seat belt.

3

Stow the plate and in

the holder on the roof.

In order to securely stow them,

firmly insert them as far as possi-

ble.

1

Push the seat belt shoulder

anchor down while pressing
the release button .

2

Push the seat belt shoulder

anchor up.

Move the height adjuster up and

down as needed until you hear a

click.

If the shoulder belt sits close to

a person’s neck, use the seat

belt comfort guide.

1

Pull the comfort guide from

the pocket.

2

Slide the belt past the slot of

the guide.

The elastic cord must be behind the

Adjusting the seat belt

shoulder anchor height

(front seats)

WARNING

■

Adjustable shoulder anchor

Always make sure the shoulder

belt is positioned across the cen-

ter of your shoulder. The belt

should be kept away from your

neck, but not falling off your shoul-

der. Failure to do so could reduce

the amount of protection in an

accident and cause death or seri-

ous injuries in the event of a sud-

den stop, sudden swerve or

accident.

Seat belt comfort guide

(for the third center seat)

30

1-1. For safe use

HIGHLANDER_U

seat belt.

3

Buckle the seat belt and posi-

tion it comfortably.

The pretensioners help the seat

belts to quickly restrain the

occupants by retracting the seat

belts when the vehicle is sub-

jected to certain types of severe

frontal or side collision or a vehi-

cle rollover.

The pretensioners do not activate

in the event of a minor frontal

impact, a minor side impact or a

rear impact.

■

Replacing the belt after the pre-

tensioner has been activated

If the vehicle is involved in multiple

collisions, the pretensioner will acti-

vate for the first collision, but will not

activate for the second or subse-

quent collisions.

WARNING

■

Using a seat belt comfort

guide

Failure to observe the following

precautions could reduce the

effectiveness of the seat belt in an

accident, causing death or seri-

ous injury.

●

Make sure the belt is not twisted

and that it lies flat. The elastic

cord must be behind the belt

and the guide must be on the

front.

●

To reduce the chance of injury

in case of a sudden stop, sud-

den swerve or accident while

driving, remove and store the

comfort guide in its pocket when

it is not in use.

●

Always make sure the shoulder

belt is positioned across the

center of the shoulder. The belt

should be kept away from the

neck, and should not fall off the

shoulder.

Seat belt pretensioners

(front seats)

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For safety and secu

rity

WARNING

■

Seat belt pretensioners

Observe the following precautions

to reduce the risk of injury in the

event of sudden braking, sudden

swerving or an accident. Failure

to do so may cause death or seri-

ous injury.

●

Do not place anything, such as

a cushion, on the front passen-

ger’s seat. Doing so will

disperse the passenger’s

weight, which prevents the sen-

sor from detecting the passen-

ger’s weight properly. As a

result, the seat belt pretensioner

for the front passenger’s seat

may not activate in the event of

a collision.

●

If the pretensioner has acti-

vated, the SRS warning light will

come on. In that case, the seat

belt cannot be used again and

must be replaced at your Toyota

dealer.

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■

Location of the SRS airbags



SRS front airbags

SRS driver airbag/front passenger airbag

Can help protect the head and chest of the driver and front passenger from
impact with interior components

SRS knee airbag

Can help provide driver protection

SRS seat cushion airbag

Can help restrain the front passenger



SRS side and curtain shield airbags

SRS front side airbags

Can help protect the torso of the front seat occupants

SRS airbags

The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.

SRS airbag system

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For safety and secu

rity

SRS curtain shield airbags

• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehicle in the

event of vehicle rollover

■

SRS airbag system components

Front passenger airbag

“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights

Front side airbags

Curtain shield airbags

Side impact sensors (rear)

SRS warning light

Front passenger occupant classification system (ECU and sen-
sors)

Driver airbag

Side impact sensors (front door)

Seat belt pretensioners and force limiters

Seat cushion airbag

Driver’s seat position sensor

Driver’s knee airbag

Driver’s seat belt buckle switch

Front impact sensors

Airbag sensor assembly

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Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This information includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.

■

If the SRS airbags deploy
(inflate)

●

Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.

●

A loud noise and white powder will
be emitted.

●

Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. The airbag itself
may also be hot.

●

The windshield may crack.

●

All of the doors will be unlocked.
(



P.116)

●

The brakes and stop lights will be
controlled automatically. (



P.314)

●

The interior lights will turn on auto-
matically. (



P.357)

●

The emergency flashers will turn
on automatically. (



P.442)

●

Fuel supply to the engine will be
stopped. (



P.449)

●

For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants

are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (



P.63)

• An SRS airbag is deployed.
• A seat belt pretensioner is acti-

vated.

• The vehicle is involved in a severe

rear-end collision.

■

SRS airbag deployment condi-
tions (SRS front airbags)

●

The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of force corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).

However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object,

such as a parked vehicle or sign
pole, which can move or deform
on impact

• If the vehicle is involved in an

underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck

●

Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.

●

The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags for the front

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For safety and secu

rity

passenger may deploy if luggage
is put in the seat, even if the seat
is unoccupied.

●

The SRS seat cushion airbag on
the front passenger seat will not
operate if the occupant is not
wearing a seat belt.

■

SRS airbag deployment condi-
tions (SRS side and curtain
shield airbags)

●

The SRS side and curtain shield
airbags will deploy in the event of
an impact that exceeds the set
threshold level (the level of force
corresponding to the impact force
produced by an approximately
3300 lb. [1500 kg] vehicle colliding
with the vehicle cabin from a
direction perpendicular to the
vehicle orientation at an approxi-
mate speed of 12 - 18 mph [20 -
30 km/h]).

●

Both SRS curtain shield airbags
may deploy in the event of a
severe side collision.

●

Both SRS curtain shield airbags
will deploy in the event of vehicle
rollover.

●

Both SRS curtain shield airbags
may also deploy in the event of a
severe frontal collision.

■

Conditions under which the
SRS airbags may deploy
(inflate), other than a collision

The SRS front airbags and SRS cur-
tain shield airbags may also deploy
if a serious impact occurs to the
underside of your vehicle. Some
examples are shown in the illustra-
tion.

●

Hitting a curb, edge of pavement
or hard surface

●

Falling into or jumping over a deep
hole

●

Landing hard or falling

The SRS curtain shield airbags may
also deploy under the situations
shown in the illustration.

●

The angle of vehicle tip-up is mar-
ginal.

●

The vehicle skids and hits a curb
stone.

■

Types of collisions that may not
deploy the SRS airbags (SRS
front airbags)

The SRS front airbags do not gener-
ally inflate if the vehicle is involved
in a side or rear collision, if it rolls
over, or if it is involved in a
low-speed frontal collision. But,
whenever a collision of any type
causes sufficient forward decelera-
tion of the vehicle, deployment of
the SRS front airbags may occur.

●

Collision from the side

●

Collision from the rear

●

Vehicle rollover

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■

Types of collisions that may not
deploy the SRS airbags (SRS
side and curtain shield airbags)

The SRS side and curtain shield air-
bags may not activate if the vehicle
is subjected to a collision from the
side at certain angles, or a collision
to the side of the vehicle body other
than the passenger compartment.

●

Collision from the side to the vehi-
cle body other than the passenger
compartment

●

Collision from the side at an angle

The SRS side airbags do not gener-
ally inflate if the vehicle is involved
in a frontal or rear collision, if it rolls
over, or if it is involved in a
low-speed side collision.

●

Collision from the front

●

Collision from the rear

●

Vehicle rollover

The SRS curtain shield airbags do
not generally inflate if the vehicle is
involved in a rear collision, if it
pitches end over end, or if it is
involved in a low-speed side or
low-speed frontal collision.

●

Collision from the rear

●

Pitching end over end

■

When to contact your Toyota
dealer

In the following cases, the vehicle
will require inspection and/or repair.
Contact your Toyota dealer as soon
as possible.

●

Any of the SRS airbags have
been inflated.

●

The front of the vehicle is dam-
aged or deformed, or was
involved in an accident that was
not severe enough to cause the
SRS front airbags to inflate.

●

A portion of a door or its surround-
ing area is damaged, deformed or
has had a hole made in it, or the
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.

●

The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is

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1

For safety and secu

rity

scratched, cracked, or otherwise

damaged.

●

The front passenger’s seat cush-

ion surface is scratched, cracked,

or otherwise damaged.

●

The surface of the seats with the

SRS side airbag is scratched,

cracked, or otherwise damaged.

●

The portion of the front pillars, rear

pillars or roof side rail garnishes

(padding) containing the SRS cur-

tain shield airbags inside is

scratched, cracked, or otherwise

damaged.

WARNING

■

SRS airbag precautions

Observe the following precautions

regarding the SRS airbags.

Failure to do so may cause death

or serious injury.

●

The driver and all passengers in

the vehicle must wear their seat

belts properly.

The SRS airbags are supple-

mental devices to be used with

the seat belts.

●

The SRS driver airbag deploys

with considerable force, and

can cause death or serious

injury especially if the driver is

very close to the airbag. The

National Highway Traffic Safety

Administration (NHTSA)

advises:

Since the risk zone for the

driver’s airbag is the first 2 - 3

in. (50 - 75 mm) of inflation,

placing yourself 10 in. (250 mm)

from your driver airbag provides

you with a clear margin of

safety. This distance is mea-

sured from the center of the

steering wheel to your breast-

bone. If you sit less than 10 in.

(250 mm) away now, you can

change your driving position in

several ways:

• Move your seat to the rear as

far as you can while still reach-

ing the pedals comfortably.

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WARNING

• Slightly recline the back of the

seat.

Although vehicle designs vary,

many drivers can achieve the

10 in. (250 mm) distance, even

with the driver seat all the way

forward, simply by reclining the

back of the seat somewhat. If

reclining the back of your seat

makes it hard to see the road,

raise yourself by using a firm,

non-slippery cushion, or raise

the seat if your vehicle has that

feature.

• If your steering wheel is adjust-

able, tilt it downward. This

points the airbag toward your

chest instead of your head and

neck.

The seat should be adjusted as

recommended by NHTSA above,

while still maintaining control of

the foot pedals, steering wheel,

and your view of the instrument

panel controls.

●

If the seat belt extender has

been connected to the front

seat belt buckles but the seat

belt extender has not also been

fastened to the latch plate of the

seat belt, the SRS front airbags

will judge that the driver and

front passenger are wearing the

seat belt even though the seat

belt has not been connected. In

this case, the SRS front airbags

may not activate correctly in a

collision, resulting in death or

serious injury in the event of a

collision. Be sure to wear the

seat belt with the seat belt

extender.

●

The SRS front passenger air-

bag also deploys with consider-

able force, and can cause death

or serious injury especially if the

front passenger is very close to

the airbag. The front passenger

seat should be as far from the

airbag as possible with the seat-

back adjusted, so the front pas-

senger sits upright.

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For safety and secu

rity

WARNING

●

Improperly seated and/or

restrained infants and children

can be killed or seriously injured

by a deploying airbag. An infant

or child who is too small to use

a seat belt should be properly

secured using a child restraint

system. Toyota strongly recom-

mends that all infants and chil-

dren be placed in the rear seats

of the vehicle and properly

restrained. The rear seats are

safer for infants and children

than the front passenger seat.

(



P.48)

●

Do not sit on the edge of the

seat or lean against the dash-

board.

●

Do not allow a child to stand in

front of the SRS front passenger

airbag unit or sit on the knees of

a front passenger.

●

Do not allow the front seat occu-

pants to hold items on their

knees.

●

Do not lean against the door,

the roof side rail or the front,

side and rear pillars.

●

Do not allow anyone to kneel on

the passenger seat toward the

door or put their head or hands

outside the vehicle.

●

Do not attach anything to or

lean anything against areas

such as the dashboard, steering

wheel pad and lower portion of

the instrument panel.

These items can become pro-

jectiles when the SRS driver,

front passenger and knee air-

bags deploy.

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WARNING

●

Do not attach anything to areas

such as a door, windshield, side

windows, front or rear pillar, roof

side rail and assist grip.

●

Do not hang coat hangers or

other hard objects on the coat

hooks. All of these items could

become projectiles and may

cause death or serious injury,

should the SRS curtain shield

airbags deploy.

●

If a vinyl cover is put on the area

where the SRS knee airbag will

deploy, be sure to remove it.

●

Do not use seat accessories

which cover the parts where the

SRS side airbags and SRS seat

cushion airbag inflate as they

may interfere with inflation of

the SRS airbags. Such acces-

sories may prevent the side air-

bags and seat cushion airbag

from activating correctly, disable

the system or cause the side

airbags and seat cushion airbag

to inflate accidentally, resulting

in death or serious injury.

●

Do not strike or apply significant

levels of force to the area of the

SRS airbag components or the

front doors. Doing so can cause

the SRS airbags to malfunction.

●

Do not touch any of the compo-

nent parts immediately after the

SRS airbags have deployed

(inflated) as they may be hot.

●

If breathing becomes difficult

after the SRS airbags have

deployed, open a door or win-

dow to allow fresh air in, or

leave the vehicle if it is safe to

do so. Wash off any residue as

soon as possible to prevent skin

irritation.

●

If the areas where the SRS air-

bags are stored, such as the

steering wheel pad and front

and rear pillar garnishes, are

damaged or cracked, have

them replaced by your Toyota

dealer.

●

Do not place anything, such as

a cushion, on the front passen-

ger’s seat. Doing so will

disperse the passenger’s

weight, which prevents the sen-

sor from detecting the passen-

ger’s weight properly. As a

result, the SRS front airbags for

the front passenger may not

deploy in the event of a colli-

sion.

■

Modification and disposal of

SRS airbag system compo-

nents

Do not dispose of your vehicle or

perform any of the following modi-

fications without consulting your

Toyota dealer. The SRS airbags

may malfunction or deploy

(inflate) accidentally, causing

death or serious injury.

●

Installation, removal, disassem-

bly and repair of the SRS air-

bags

●

Repairs, modifications, removal

or replacement of the steering

wheel, instrument panel, dash-

board, seats or seat upholstery,

front, side and rear pillars, roof

side rails, front door panels,

front door trims or front door

speakers

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1

For safety and secu

rity



Vehicles with a 8-inch display

SRS warning light
Driver’s and front passen-

ger’s seat belt reminder light
“PASS AIR BAG OFF” indica-

tor light

WARNING

●

Modifications to the front door

panel (such as making a hole in

it)

●

Repairs or modifications of the

front fender, front bumper, or

side of the occupant compart-

ment

●

Installation of a grille guard (bull

bars, kangaroo bar, etc.), snow

plows, winches or roof luggage

carrier

●

Modifications to the vehicle’s

suspension system

●

Installation of electronic devices

such as mobile two-way radios

and CD players

●

Modifications to your vehicle for

a person with a physical disabil-

ity

Front passenger occu-

pant classification

system

Your vehicle is equipped

with a front passenger

occupant classification sys-

tem. This system detects

the conditions of the front

passenger seat and acti-

vates or deactivates the

front passenger airbag and

seat cushion airbag.

System components

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“PASS AIR BAG ON” indica-

tor light



Vehicles with a 12.3-inch dis-

play

SRS warning light
Driver’s and front passen-

ger’s seat belt reminder light
“PASS AIR BAG OFF” indica-

tor light
“PASS AIR BAG ON” indica-

tor light

WARNING

■

Front passenger occupant

classification system precau-

tions

Observe the following precautions

regarding the front passenger

occupant classification system.

Failure to do so may cause death

or serious injury.

●

Wear the seat belt properly.

●

Make sure the front passenger’s

seat belt plate has not been left

inserted into the buckle before

someone sits in the front pas-

senger seat.

●

Make sure the “PASS AIR BAG

OFF” indicator light is not illumi-

nated when using the seat belt

extender for the front passenger

seat. If the “PASS AIR BAG

OFF” indicator light is illumi-

nated, disconnect the extender

tongue from the seat belt

buckle, and reconnect the seat

belt. Reconnect the seat belt

extender after making sure the

“PASS AIR BAG ON” indicator

light is illuminated. If you use

the seat belt extender while the

“PASS AIR BAG OFF” indicator

light is illuminated, the SRS air-

bags for the front passenger will

not activate, which could cause

death or serious injury in the

event of a collision.

●

Do not apply a heavy load to the

front passenger seat or equip-

ment (e.g. seatback pocket).

●

Do not put weight on the front

passenger seat by putting your

hands or feet on the front pas-

senger seat seatback from the

rear passenger seat.

●

Do not let a rear passenger lift

the front passenger seat with

their feet or press on the seat-

back with their legs.

●

Do not put objects under the

front passenger seat.

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1

For safety and secu

rity

WARNING

●

Do not recline the front passen-

ger seatback so far that it

touches a rear seat. This may

cause the “PASS AIR BAG

OFF” indicator light to be illumi-

nated, which indicates that the

SRS airbags for the front pas-

senger will not activate in the

event of a severe accident. If

the seatback touches the rear

seat, return the seatback to a

position where it does not touch

the rear seat. Keep the front

passenger seatback as upright

as possible when the vehicle is

moving. Reclining the seatback

excessively may lessen the

effectiveness of the seat belt

system.

●

If an adult sits in the front pas-

senger seat, the “PASS AIR

BAG ON” indicator light is illumi-

nated. If the “PASS AIR BAG

OFF” indicator is illuminated,

ask the passenger to sit up

straight, well back in the seat,

feet on the floor, and with the

seat belt worn correctly. If the

“PASS AIR BAG OFF” indicator

still remains illuminated, either

ask the passenger to move to

the rear seat, or if that is not

possible, move the front pas-

senger seat fully rearward.

●

When it is unavoidable to install

a forward-facing child restraint

system on the front passenger

seat, install the child restraint

system on the front passenger

seat in the proper order.

(



P.50)

●

Do not modify or remove the

front seats.

●

Do not kick the front passenger

seat or subject it to severe

impact. Otherwise, the SRS

warning light may come on to

indicate a malfunction of the

front passenger occupant clas-

sification system. In this case,

contact your Toyota dealer

immediately.

●

Child restraint systems installed

on the rear seat should not con-

tact the front seatbacks.

●

Do not use a seat accessory,

such as a cushion and seat

cover, that covers the seat

cushion surface.

●

Do not modify or replace the

upholstery of the front seat.

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■

Adult

*1

■

Child

*4

■

Child restraint system with infant

*5

Condition and operation in the front passenger occupant
classification system

Indicator/warning

light

“PASS AIR BAG ON” and “PASS

AIR BAG OFF” indicator lights

“PASS AIR BAG

ON”

SRS warning light

Off

Driver’s and front passenger’s seat

belt reminder light

Off

*2

or flashing

*3

Devices

Front passenger airbag

Activated

Front passenger seat cushion air-

bag

Activated

*2

or

deactivated

*3

Indicator/warning

light

“PASS AIR BAG ON” and “PASS

AIR BAG OFF” indicator lights

“PASS AIR BAG

OFF” or “PASS

AIR BAG ON”

*4

SRS warning light

Off

Driver’s and front passenger’s seat

belt reminder light

Off

*2

or flashing

*3

Devices

Front passenger airbag

Deactivated or

activated

*4

Front passenger seat cushion air-

bag

Deactivated or

activated

*4, 2

Indicator/warning

light

“PASS AIR BAG ON” and “PASS

AIR BAG OFF” indicator lights

“PASS AIR BAG

OFF”

*6

SRS warning light

Off

Driver’s and front passenger’s seat

belt reminder light

Off

*2

or flashing

*3

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion air-

bag

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1

For safety and secu

rity

■

Unoccupied

■

There is a malfunction in the system

*1

: The system judges a person of adult size as an adult. When a smaller

adult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.

*2

: In the event the front passenger is wearing a seat belt.

*3

: In the event the front passenger does not wear a seat belt.

*4

: For some children, child in seat, child in booster seat or child in convert-

ible seat, the system may not recognize him/her as a child. Factors
which may affect this can be the physique or posture.

*5

: Never install a rear-facing child restraint system on the front passenger

seat. A forward-facing child restraint system should only be installed on
the front passenger seat when it is unavoidable. (



P.48)

*6

: In case the indicator light is not illuminated, consult this manual on how

to install the child restraint system properly. (



P.50)

Indicator/warning

light

“PASS AIR BAG ON” and “PASS

AIR BAG OFF” indicator lights

“PASS AIR BAG

OFF”

SRS warning light

Off

Driver’s and front passenger’s seat

belt reminder light

Devices

Front passenger airbag

Deactivated

Seat cushion airbag in the front

passenger side

Indicator/warning

light

“PASS AIR BAG ON” and “PASS

AIR BAG OFF” indicator lights

“PASS AIR BAG

OFF”

SRS warning light

On

Driver’s and front passenger’s seat

belt reminder light

Off

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion air-

bag

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Exhaust gas precau-

tions

Harmful substance to the

human body is included in

exhaust gases if inhaled.

WARNING

Exhaust gases include harmful

carbon monoxide (CO), which is

colorless and odorless. Observe

the following precautions.
Failure to do so may cause

exhaust gases enter the vehicle

and may lead to an accident

caused by light-headedness, or

may lead to death or a serious

health hazard.

■

Important points while driving

●

Keep the back door closed.

●

If you smell exhaust gases in

the vehicle even when the back

door is closed, open the win-

dows and have the vehicle

inspected at your Toyota dealer

as soon as possible.

■

When parking

●

If the vehicle is in a poorly venti-

lated area or a closed area,

such as a garage, stop the

engine.

●

Do not leave the vehicle with

the engine running for a long

time.

If such a situation cannot be

avoided, park the vehicle in an

open space and ensure that

exhaust fumes do not enter the

vehicle interior.

●

Do not leave the engine running

in an area with snow build-up,

or where it is snowing. If snow-

banks build up around the vehi-

cle while the engine is running,

exhaust gases may collect and

enter the vehicle.

■

Exhaust pipe

The exhaust system needs to be

checked periodically. If there is a

hole or crack caused by corro-

sion, damage to a joint or abnor-

mal exhaust noise, be sure to

have the vehicle inspected and

repaired by your Toyota dealer.

47

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

1-2.Child safety

Riding with children

Observe the following pre-

cautions when children are

in the vehicle.
Use a child restraint system

appropriate for the child,

until the child becomes

large enough to properly

wear the vehicle’s seat belt.



It is recommended that chil-

dren sit in the rear seats to

avoid accidental contact

with the shift lever, wiper

switch, etc.



Use the rear door child-pro-

tector lock or the window

lock switch to avoid children

opening the door while driv-

ing or operating the power

window accidentally.

(



P.118, 166)



Do not let small children

operate equipment which

may catch or pinch body

parts, such as the power

window, hood, back door,

seats etc.

WARNING

■

When children are in the vehi-

cle

Never leave children unattended

in the vehicle, and never allow

children to have or use the key.
Children may be able to start the

vehicle or shift the vehicle into

neutral. There is also a danger

that children may injure them-

selves by playing with the win-

dows, the moon roof or panoramic

moon roof, or other features of the

vehicle. In addition, heat build-up

or extremely cold temperatures

inside the vehicle can be fatal to

children.

48

1-2. Child safety

HIGHLANDER_U

Points to remember: P.48
Child restraint system: P.50
When using a child restraint sys-

tem: P.51
Child restraint system installa-

tion method

• Fixed with a seat belt: P.53

• Fixed with a child restraint

LATCH anchor: P.58

• Using an anchor bracket (for

top tether strap): P.60

The laws of all 50 states of the

U.S.A. as well as Canada now

require the use of child restraint

systems.



Prioritize and observe the

warnings, as well as the laws

and regulations for child

restraint systems.



Use a child restraint system

until the child becomes large

enough to properly wear the

vehicle’s seat belt.



Choose a child restraint sys-

tem that suits your vehicle

and is appropriate to the age

and size of the child.

Child restraint sys-

tems

Before installing a child

restraint system in the vehi-

cle, there are precautions

that need to be observed,

different types of child

restraint systems, as well as

installation methods, etc.,

written in this manual.
Use a child restraint system

when riding with a small

child that cannot properly

use a seat belt. For the

child’s safety, install the

child restraint system to a

second seat. Be sure to fol-

low the installation method

that is in the operation man-

ual enclosed with the

restraint system.

Table of contents

Points to remember

WARNING

■

When a child is riding

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

For effective protection in auto-

mobile accidents and sudden

stops, a child must be properly

restrained, using a seat belt or

child restraint system which is

correctly installed. For installa-

tion details, refer to the opera-

tion manual enclosed with the

child restraint system. General

installation instruction is pro-

vided in this manual.

49

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

WARNING

●

Toyota strongly urges the use of

a proper child restraint system

that conforms to the weight and

size of the child, installed on the

second seat. According to acci-

dent statistics, the child is safer

when properly restrained in the

second seat than in the front

seat.

●

Holding a child in your or some-

one else’s arms is not a substi-

tute for a child restraint system.

In an accident, the child can be

crushed against the windshield

or between the holder and the

interior of the vehicle.

■

Handling the child restraint

system

If the child restraint system is not

properly fixed in place, the child or

other passengers may be seri-

ously injured or even killed in the

event of sudden braking, sudden

swerving, or an accident.

●

If the vehicle were to receive a

strong impact from an accident,

etc., it is possible that the child

restraint system has damage

that is not readily visible. In

such cases, do not reuse the

restraint system.

●

Make sure you have complied

with all installation instructions

provided with the child restraint

system manufacturer and that

the system is properly secured.

●

Keep the child restraint system

properly secured on the seat

even if it is not in use. Do not

store the child restraint system

unsecured in the passenger

compartment.

●

If it is necessary to detach the

child restraint system, remove it

from the vehicle or store it

securely in the luggage com-

partment.

50

1-2. Child safety

HIGHLANDER_U

■

Types of child restraint system installation methods

Confirm with the operation manual enclosed with the child restraint
system about the installation of the child restraint system.

Child restraint system

Installation method

Page

Seat belt attachment

P.53

Child restraint LATCH

anchors attachment

P.58

51

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

*

: The third seats are not equipped with Child restraint LATCH anchors.

■

When installing a child
restraint system to a front
passenger seat

For the safety of a child, install
child restraint systems to sec-
ond seats. When installing child
restraint system to a front pas-
senger seat is unavoidable,
adjust the seat as follows and
install the child restraint system.

Anchor brackets (for

top tether strap) attach-

ment

8-seat models second seats:

P.60

7-seat models second seats:

Third seats

*

:

Installation method

Page

When using a child
restraint system

52

1-2. Child safety

HIGHLANDER_U



Move the seat to the rearmost

position



Raise the seatback as much

as possible



If the head restraint interferes

with the installation of the

child restraint system, and the

head restraint can be

removed, remove the head

restraint

WARNING

■

When using a child restraint

system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Never install a rear-facing child

restraint system on the front

passenger seat even if the

“PASS AIR BAG OFF” indicator

light is illuminated. In the event

of an accident, the force of the

rapid inflation of the front pas-

senger airbag can cause death

or serious injury to the child if

the rear-facing child restraint

system is installed on the front

passenger seat.

●

A forward-facing child restraint

system may be installed on the

front passenger seat only when

it is unavoidable. A child

restraint system that requires a

top tether strap should not be

used in the front passenger seat

since there is no top tether strap

anchor for the front passenger

seat.

●

A forward-facing child restraint

system may be installed on the

front passenger seat only when

it is unavoidable. When install-

ing a forward-facing child

restraint system on the front

passenger seat, raise the seat-

back as much as possible, and

move the seat to the rearmost

position, even if the “PASS AIR

BAG OFF” indicator light is illu-

minated.

If the head restraint interferes with

the installation of the child

restraint system, and the head

restraint can be removed, remove

the head restraint.

If the head restraint cannot be

removed, raise it to the uppermost

position.

53

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

A child restraint system for a

small child or baby must itself be

properly restrained on the seat

with the lap portion of the

lap/shoulder belt.

■

Installing child restraint

system using a seat belt

(child restraint lock func-

tion belt)

Install the child restraint system

in accordance to the operation

manual enclosed with the child

restraint system.

■

Rear-facing



Infant

seat/convertible seat

1

Adjust the rear seat

If there is a gap between the child

seat and the seatback, adjust the

seatback angle until good contact is

achieved.

WARNING

●

Do not allow the child to lean

his/her head or any part of

his/her body against the door or

the area of the seat, front or rear

pillars, or roof side rails from

which the SRS side airbags or

SRS curtain shield airbags

deploy even if the child is

seated in the child restraint sys-

tem. It is dangerous if the SRS

side airbags and curtain shield

airbags inflate, and the impact

could cause death or serious

injury to the child.

●

When a booster seat is

installed, always ensure that the

shoulder belt is positioned

across the center of the child’s

shoulder. The belt should be

kept away from the child’s neck,

but not so that it could fall off the

child’s shoulder.

●

Use child restraint system suit-

able to the age and size of the

child and install it to the rear

seat.

●

If the driver’s seat interferes

with the child restraint system

and prevents it from being

attached correctly, attach the

child restraint system to the

right-hand rear seat.

●

Adjust the front passenger seat

so that it does not interfere with

the child restraint system.

Child restraint system

fixed with a seat belt

54

1-2. Child safety

HIGHLANDER_U

2

Place the child restraint sys-
tem on the rear seat facing
the rear of the vehicle.

3

Run the seat belt through the
child restraint system and
insert the plate into the
buckle. Make sure that the
belt is not twisted.

4

Fully extend the shoulder belt
and allow it to retract to put it
in lock mode. In lock mode,
the belt cannot be extended.

5

While pushing the child
restraint system down into

the rear seat, allow the shoul-
der belt to retract until the
child restraint system is
securely in place.

After the shoulder belt has
retracted to a point where there is
no slack in the belt, pull the belt to
check that it cannot be extended.

6

After installing the child
restraint system, rock it back
and forth to ensure that it is
installed securely. (



P.57)

■

Forward-facing



Convert-

ible seat

1

Adjust the seat



When using the front passen-
ger seat

If installing the child restraint
system to the front passenger
seat is unavoidable, refer to
P.51for the front passenger seat
adjustment.



When using the rear seat

If there is a gap between the
child seat and the seatback,
adjust the seatback angle until
good contact is achieved.

55

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

2

Remove the head restraint if
it interferes with your child
restraint system. (



P.147)

3

Place the child restraint sys-
tem on the seat facing the
front of the vehicle.

4

Run the seat belt through the
child restraint system and
insert the plate into the
buckle. Make sure that the
belt is not twisted.

5

Fully extend the shoulder belt
and allow it to retract to put it

in lock mode. In lock mode,
the belt cannot be extended.

6

While pushing the child
restraint system into the rear
seat, allow the shoulder belt
to retract until the child
restraint system is securely in
place.

After the shoulder belt has
retracted to a point where there is
no slack in the belt, pull the belt to
check that it cannot be extended.

7

If the child restraint has a top
tether strap, follow the child
restraint manufacturer’s
operation manual regarding
the installation, using the top
tether strap to latch onto the
top tether strap anchor.
(



P.60)

8

After installing the child
restraint system, rock it back

56

1-2. Child safety

HIGHLANDER_U

and forth to ensure that it is
installed securely. (



P.57)

■

Booster seat

1

If installing the child restraint
system to the front passen-
ger seat is unavoidable, refer
to P.51for the front passenger
seat adjustment.

2

High back type: Remove the
head restraint if it interferes
with your child restraint sys-
tem. (



P.147)

3

Place the child restraint sys-
tem on the seat facing the
front of the vehicle.



Booster type



High back type

4

Sit the child in the child
restraint system. Fit the seat
belt to the child restraint sys-
tem according to the manu-
facturer’s instructions and
insert the plate into the
buckle. Make sure that the
belt is not twisted.

Check that the shoulder belt is cor-
rectly positioned over the child’s
shoulder and that the lap belt is as
low as possible. (



P.25)

■

Removing a child restraint
system installed with a seat
belt

Press the buckle release button
and fully retract the seat belt.

When releasing the buckle, the
child restraint system may spring
up due to the rebound of the seat
cushion. Release the buckle while
holding down the child restraint

57

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

system.
Since the seat belt automatically

reels itself, slowly return it to the

stowing position.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Do not allow children to play

with the seat belt. If the seat belt

becomes twisted around a

child’s neck, it may lead to

choking or other serious injuries

that could result in death.

If this occurs and the buckle

cannot be unfastened, scissors

should be used to cut the belt.

●

Ensure that the belt and plate

are securely locked and the

seat belt is not twisted.

●

Shake the child restraint system

left and right, and forward and

backward to ensure that it has

been securely installed.

●

After securing a child restraint

system, never adjust the seat.

●

When a booster seat is

installed, always ensure that the

shoulder belt is positioned

across the center of the child’s

shoulder. The belt should be

kept away from the child’s neck,

but not so that it could fall off the

child’s shoulder.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

●

Child restraint systems cannot

be installed in the rear center

seat. Do not install the child

restraint system in the rear cen-

ter seat using the LATCH

anchors.

●

When securing some types of

child restraint systems in rear

seats, it may not be possible to

properly use the seat belts in

positions next to the child

restraint without interfering with

it or affecting seat belt effective-

ness. Be sure your seat belt fits

snugly across your shoulder

and low on your hips. If it does

not, or if it interferes with the

child restraint, move to a differ-

ent position. Failure to do so

may result in death or serious

injury.

■

When installing a booster

seat

To prevent the belt from going into

ALR lock mode, do not fully

extend the shoulder belt. ALR

mode causes the belt to tighten

only. This could cause injury or

discomfort to the child. (



P.26)

58

1-2. Child safety

HIGHLANDER_U

■

Child restraint LATCH

anchors

LATCH anchors are provided for

the outboard second seats.

■

When installing in the rear

outboard seats

Install the child restraint system

in accordance to the operation

manual enclosed with the child

restraint system.

1

Adjust the seat

If there is a gap between the child

seat and the seatback, adjust the

seatback angle until good contact is

achieved.

2

Remove the head restraint if

it interferes with your child

restraint system. (



P.147)

3

Widen the gap between the

seat cushion and seatback

slightly.



With flexible lower attach-

ments

4

Latch the hooks of the lower

attachments onto the LATCH

anchors.

For owners in Canada:

The symbol on a child
restraint system indicates

the presence of a lower con-

nector system.

Canada only

WARNING

■

Do not use a seat belt

extender

If a seat belt extender is used

when installing a child restraint

system, the seat belt will not

securely hold the child restraint

system, which could cause death

or serious injury to the child or

other passengers in the event of

sudden braking, sudden swerv-

ing or an accident.

Child restraint system

fixed with a child restraint

LATCH anchor

59

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity



With rigid lower attachments

4

Latch the buckles onto the

LATCH anchors.

For owners in Canada:

The symbol on a child
restraint system indicates

the presence of a lower con-

nector system.

Canada only

5

If the child restraint has a top

tether strap, follow the child

restraint manufacturer’s

operation manual regarding

the installation, using the top

tether strap to latch onto the

top tether strap anchor.

(



P.60)

6

After installing the child

restraint system, rock it back

and forth to ensure that it is

installed securely. (



P.57)

■

When installing in the sec-

ond center seat (8-seat

models)

There are no LATCH anchors

behind the seceond center seat.

However, the inboard LATCH

anchors of the outboard seats,

which are 18.6 in. (473 mm)

apart, can be used if the child

restraint system manufacturer’s

instructions permit use of those

anchors with the anchor spacing

stated.
Child restraint systems with rigid

lower attachments cannot be

installed in the center seat. This

type of child restraint system

can only be installed in the out-

board seat.

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to

FMVSS225 or CMVSS210.2.

Child restraint systems conforming

to FMVSS213 or CMVSS213 speci-

fications can be used.

This vehicle is designed to conform

to SAE J1819.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

After securing a child restraint

system, never adjust the seat.

●

When using the LATCH

anchors, be sure that there are

no foreign objects around the

anchors and that the seat belt is

not caught behind the child

restraint system.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

60

1-2. Child safety

HIGHLANDER_U

■

Anchor brackets (for top

tether strap)

Anchor brackets are provided

for the following seats:
Use anchor brackets when fix-

ing the top tether strap.



8-seat models second seats

Anchor brackets
Top tether strap



7-seat models second seats

Anchor brackets
Top tether strap



Third center seat

*

Anchor brackets
Top tether strap

*

: The third seats are not equipped

with Child restraint LATCH

WARNING

●

Never attach two child restraint

system attachments to the

same anchor. In a collision, one

anchor may not be strong

enough to hold two child

restraint system attachments

and may break.

If the LATCH anchors are already

in use, use the seat belt to install

a child restraint system in the cen-

ter seat.

●

When securing some types of

child restraint systems in rear

seats, it may not be possible to

properly use the seat belts in

positions next to the child

restraint without interfering with

it or affecting seat belt effective-

ness. Be sure your seat belt fits

snugly across your shoulder

and low on your hips. If it does

not, or if it interferes with the

child restraint, move to a differ-

ent position. Failure to do so

may result in death or serious

injury.

●

If the seat is adjusted, reconfirm

the security of the child restraint

system.

Using an anchor bracket

(for top tether strap)

61

1-2. Child safety

HIGHLANDER_U

1

For safety and secu

rity

anchors.

■

Fixing the top tether strap
to the anchor bracket (sec-
ond seats)

Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.

1

Remove the head restraint if
it interferes with your child
restraint system. (



P.147)

2

Open the anchor bracket
cover, latch the hook onto the
anchor bracket and tighten
the top tether strap.

Make sure the top tether strap is
securely latched. (



P.57)

When installing the child restraint
system with the head restraint
being raised, be sure to have the
top tether strap pass underneath
the head restraint.

Hook

Top tether strap

■

Fixing the top tether strap
to the anchor bracket (third
center seat)

Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.

1

Remove the head restraint if
it interferes with your child
restraint system. (



P.147)

2

Latch the hook onto the
anchor bracket and tighten
the top tether strap.

Make sure the top tether strap is
securely latched. (



P.57)

When installing the child restraint
system with the head restraint
being raised, be sure to have the
top tether strap pass underneath
the head restraint.

Hook

Top tether strap

62

1-2. Child safety

HIGHLANDER_U

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to

FMVSS225 or CMVSS210.2.

Child restraint systems conforming

to FMVSS213 or CMVSS213 speci-

fications can be used.

This vehicle is designed to conform

to SAE J1819.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Firmly attach the top tether

strap and make sure that the

belt is not twisted.

●

Do not attach the top strap to

anything other than the anchor

bracket of the seat the child

restraint system is installed to.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

●

When installing a child restraint

system in the center rear seat,

adjust both seatbacks at the

same angle. Otherwise, the

child restraint system cannot be

securely restrained and this

may cause death or serious

injuries in the event of sudden

braking, sudden swerving or an

accident.

●

When installing the child

restraint system with the head

restraint being raised, after the

head restraint has been raised

and then the anchor bracket has

been fixed, do not lower the

head restraint.

●

If the seat is adjusted, reconfirm

the security of the child restraint

system.

NOTICE

■

Anchor brackets (for top

tether strap)

When not in use, make certain to

close the lid. If it remains open,

the lid may be damaged.

63

1-3. Emergency assistance

HIGHLANDER_U

1

For safety and secu

rity

1-3.Emergency assistance

*

: If equipped

“SOS” button

LED light indicators

Microphone

Safety Connect

*

Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.

Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.

By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.

System components

64

1-3. Emergency assistance

HIGHLANDER_U

■

Certification for Safety Connect

Subscribers have the following
Safety Connect services avail-
able:



Automatic Collision Notifica-

tion

*

Helps drivers receive necessary
response from emergency service
providers. (



P.66)

Services

65

1-3. Emergency assistance

HIGHLANDER_U

1

For safety and secu

rity

*

: U.S. Patent No. 7,508,298 B2



Stolen Vehicle Location

Helps drivers in the event of vehicle
theft. (



P.66)



Emergency Assistance Button
(“SOS”)

Connects drivers to response-cen-
ter support. (



P.67)



Enhanced Roadside Assis-
tance

Provides drivers various on-road
assistance. (



P.67)

After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.

A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.



The United States

1-800-331-4331



Canada

1-888-869-6828



Puerto Rico

1-877-855-8377

■

Safety Connect Services Infor-
mation

●

Phone calls using the vehicle’s
Bluetooth

®

technology will not be

possible when Safety Connect is
active and in use.

●

Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.

●

Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.

●

Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.

●

Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.

■

Languages

The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.

Subscription

66

1-3. Emergency assistance

HIGHLANDER_U

■

When contacting the response
center

You may be unable to contact the
response center if the network is
busy.

When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.

The following indicator light pat-
terns indicate specific system
usage conditions:



Green indicator light on =
Active service



Green indicator light flashing
= Safety Connect call in pro-
cess



Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)



No indicator light (off) =
Safety Connect service not
active

■

Automatic Collision Notifi-
cation

In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to

automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.

■

Stolen Vehicle Location

If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States,
1-877-855-8377 in Puerto Rico
or 1-888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.

In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.

Safety Connect LED light
Indicators

Safety Connect services

67

1-3. Emergency assistance

HIGHLANDER_U

1

For safety and secu

rity

■

Emergency Assistance But-
ton (“SOS”)

In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.

If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.

■

Enhanced Roadside Assis-
tance

Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.

Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.

Important! Read this informa-

tion before using Safety Con-
nect.

■

Exposure to radio fre-
quency signals

The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.

In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.



ANSI (American National
Standards Institute) C95.1
[1992]



NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]



ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]

Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to

Safety information for
Safety Connect

68

1-3. Emergency assistance

HIGHLANDER_U

develop the ANSI Standard
(C95.1).

The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.

69

1-4. Theft deterrent system

HIGHLANDER_U

1

For safety and secu

rity

1-4.Theft deterrent system

The indicator light flashes after
the engine switch has been
turned off to indicate that the
system is operating.

The indicator light stops flashing
after the engine switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.

■

System maintenance

The vehicle has a mainte-
nance-free type engine immobilizer
system.

■

Conditions that may cause the
system to malfunction

●

If the grip portion of the key is in
contact with a metallic object

●

If the key is in close proximity to or
touching a key registered to the
security system (key with a built-in
transponder chip) of another vehi-
cle

Engine immobilizer

system

The vehicle’s keys have
built-in transponder chips
that prevent the engine from
starting if a key has not
been previously registered
in the vehicle’s on-board
computer.

Never leave the keys inside
the vehicle when you leave
the vehicle.

This system is designed to
help prevent vehicle theft
but does not guarantee
absolute security against all
vehicle thefts.

Operating the system

70

1-4. Theft deterrent system

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■

Certification for the engine immobilizer system



Except for vehicles sold in Canada



For vehicles sold in Canada

NOTICE

■

To ensure the system oper-

ates correctly

Do not modify or remove the sys-

tem. If modified or removed, the

proper operation of the system

cannot be guaranteed.

71

1-4. Theft deterrent system

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1

For safety and secu

rity

*

: If equipped

■

Items to check before lock-
ing the vehicle

To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:



Nobody is in the vehicle.



The windows, moon roof (if
equipped) and panoramic
moon roof (if equipped) are
closed before the alarm is set.



No valuables or other per-
sonal items are left in the
vehicle.

■

Setting

Close the doors and hood, and
lock all the doors. The system

will be set automatically after 30
seconds.

The security indicator changes from
being on to flashing when the sys-
tem is set.

■

Canceling or stopping

Do one of the following to deac-
tivate or stop the alarms:



Unlock the doors.



Turn the engine switch to
ACC or ON, or start the
engine. (The alarm will be
deactivated or stopped after a
few seconds.)

■

System maintenance

The vehicle has a mainte-
nance-free type alarm system.

■

Triggering of the alarm

The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)

●

A person inside the vehicle opens
a door or hood, or unlocks the
vehicle.

Alarm

*

The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:



A locked door is unlocked or
opened in any way other
than using the entry func-
tion, wireless remote control
or mechanical key. (The
doors will lock again auto-
matically.)



The hood is opened.

Setting/canceling/stop-
ping the alarm system

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1-4. Theft deterrent system

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●

The battery is recharged or

replaced when the vehicle is

locked. (



P.485)

■

Alarm-operated door lock

In the following cases, depending

on the situation, the door may auto-

matically lock to prevent improper

entry into the vehicle:

●

When a person remaining in the

vehicle unlocks the door and the

alarm is activated.

●

While the alarm is activated, a

person remaining in the vehicle

unlocks the door.

●

When recharging or replacing the

battery

NOTICE

■

To ensure the system oper-

ates correctly

Do not modify or remove the sys-

tem. If modified or removed, the

proper operation of the system

cannot be guaranteed.