Toyota Highlander (2018 year). Manual — part 174

708

What to do if... (Troubleshooting)

What to do if... (Troubleshooting)

●

If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (

→P. 111)

●

If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (

→P. 114)

●

Is the key battery weak or depleted? (

→P. 549)

●

Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (

→P. 222)

●

Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.

●

The function may not operate properly due to the condition of the radio
wave. (

→P. 111, 144)

●

Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (

→P. 120)

If you have a problem, check the following before contacting
your Toyota dealer.

The doors cannot be locked, unlocked, opened or closed

You lose your keys

The doors cannot be locked or unlocked

The rear door cannot be opened

709

What to do if... (Troubleshooting)

●

Is the shift lever in P? (

→P. 218)

●

Is the steering wheel unlocked? (

→P. 218)

●

Is the battery discharged? (

→P. 638)

●

Did you press the engine switch while firmly depressing the brake pedal?
(

→P. 221)

●

Is the shift lever in P? (

→P. 223)

●

Is the electronic key anywhere detectable inside the vehicle?
(

→P. 142)

●

Is the steering wheel unlocked? (

→P. 224)

●

Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
(

→P. 636)

●

Is the battery discharged? (

→P. 638)

If you think something is wrong

The engine does not start
(vehicles without a smart key system)

The engine does not start
(vehicles with a smart key system)

710

What to do if... (Troubleshooting)

●

Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (

→P. 231)

●

Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. (

→P. 231)

●

Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (

→P. 219)

●

Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. (

→P. 224)

●

Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (

→P. 173)

The shift lever cannot be shifted from P even if you depress
the brake pedal

The steering wheel cannot be turned after the engine is
stopped

The windows do not open or close by operating the power
window switches

711

What to do if... (Troubleshooting)

●

The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (with the engine not running) for a period of
time. (

→P. 223)

●

The seat belt reminder light is flashing

Are the driver and the passengers wearing the seat belts? (

→P. 582)

●

The parking brake indicator is on

Is the parking brake released? (

→P. 234)

Depending on the situation, other types of warning buzzer may also sound.
(

→P. 581, 591)

●

Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (

→P. 82)

Vehicles without a smart key system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
Vehicles with a smart key system:
To stop the alarm, turn the engine switch to IGNITION ON mode or start the
engine.

The engine switch is turned off automatically
(vehicles with a smart key system)

A warning buzzer sounds during driving

An alarm is activated and the horn sounds
(vehicles with an alarm)