Toyota C-HR (2020 year). Manual in english — part 7

396

6-3. Do-it-yourself maintenance

C-HR_OM_USA_OM10634U

■

Rear turn signal lights and rear side marker lights

Open the back door and
remove the cover.

To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.

Remove the 2 screws and
pull the light unit toward the
rear of the vehicle to remove
it.

Turn the bulb base counter-
clockwise.

Rear turn signal lights
Rear side marker lights

Remove the light bulb.

Rear turn signal lights
Rear side marker lights

When installing the light bulb, install by conducting

and

with the directions reversed.

1

2

3

4

5

3

4

397

6-3. Do-it-yourself maintenance

6

Mainten

ance an

d ca

re

C-HR_OM_USA_OM10634U

Install the lamp assembly.

Align the guide (

) and pins

(

) on the lamp assembly with

the mounting when installing it.

Install the 2 screws.

Install the cover.

6

7

8

398

6-3. Do-it-yourself maintenance

C-HR_OM_USA_OM10634U

■

Back-up lights

Open the back door and
remove the cover.

To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.

Turn the bulb base counter-
clockwise.

Remove the light bulb.

When installing, reverse the steps listed.

1

2

3

4

399

6-3. Do-it-yourself maintenance

6

Mainten

ance an

d ca

re

C-HR_OM_USA_OM10634U

■

License plate lights

Open the back door and
remove the cover.

To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.

Turn the bulb base counter-
clockwise.

Remove the light bulb.

When installing, reverse the steps listed.

1

2

3

4

400

6-3. Do-it-yourself maintenance

C-HR_OM_USA_OM10634U

■

Side turn signal lights

Insert a flathead screwdriver
and release the claw for the
outside rear view mirror
cover.

To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.

Release the cover claws
spanning over the entire
perimeter.

Release the claw of the bot-
tom part of the cover and
then remove the cover.

1

Claw

2

3

401

6-3. Do-it-yourself maintenance

6

Mainten

ance an

d ca

re

C-HR_OM_USA_OM10634U

Insert a flathead screwdriver
and remove the lens to the
outside.

Remove the socket from the
side turn signal light housing.

Remove the bulb.

Replace the bulb and install
the socket to the side turn
signal light housing.

Align the grooves of the socket
to the side turn signal light hous-
ing.

4

5

6

7

402

6-3. Do-it-yourself maintenance

C-HR_OM_USA_OM10634U

Install the lens.

Insert the claw of the lens.
Attach the lens.

Arrange the wire harness on the
back side of the lens.

Insert the claw of the cover.

Attach the claw on the bot-
tom part of the cover.

8

9

10

403

6-3. Do-it-yourself maintenance

6

Mainten

ance an

d ca

re

C-HR_OM_USA_OM10634U

Attach the cover claws span-
ning over the entire perime-
ter.

Finally, confirm that the outside
claw is securely fitted.

■

Replacing the following bulbs

If any of the lights listed below has burnt out, have it replaced by
your Toyota dealer.

●

Headlights

●

Parking lights/daytime running lights

●

Front turn signal lights (vehicles with LED type)

●

Front side marker lights (vehicles with LED type)

●

Front fog lights

●

Stop/tail lights

●

High mounted stoplight

●

Outer mirror illumination (if equipped)

11

404

6-3. Do-it-yourself maintenance

C-HR_OM_USA_OM10634U

■

LED light bulbs

The following lights consist of a number of LEDs. If any of the LEDs burns
out, take your vehicle to your Toyota dealer to have the light replaced.

●

Headlights

●

Parking lights/daytime running lights

●

Front turn signal lights (vehicles with LED type)

●

Front side marker lights (vehicles with LED type)

●

Front fog lights

●

Stop/tail lights

●

High mounted stoplight

●

Outer mirror illumination (if equipped)

■

Condensation build-up on the inside of the lens

Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact your Toyota dealer for more information in the following situations:

●

Large drops of water have built up on the inside of the lens.

●

Water has built up inside the headlight.

■

When replacing light bulbs



P. 390

405

6-3. Do-it-yourself maintenance

6

Mainten

ance an

d ca

re

C-HR_OM_USA_OM10634U

WARNING

■

Replacing light bulbs

●

Turn off the lights. Do not attempt to replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may cause burns.

●

Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.

●

Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.

●

Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.

■

To prevent damage or fire

●

Make sure bulbs are fully seated and locked.

●

Check the wattage of the bulb before installing to prevent heat damage.

406

6-3. Do-it-yourself maintenance

C-HR_OM_USA_OM10634U

407

7

When trouble arises

C-HR_OM_USA_OM10634U

7-1. Essential information

Emergency flashers . . .. 408
If your vehicle has to be

stopped in an
emergency . . . . . .. 409

If the vehicle is trapped

in rising water. . . . .. 411

7-2. Steps to take in an

emergency

If your vehicle needs to

be towed . . . . . . . 412

If you think something is

wrong . . . . . . . .. 419

Fuel pump shut off

system . . . . . . . 420

If a warning light turns

on or a warning buzzer
sounds . . . . . . . 421

If a warning message is

displayed. . . . . . . 431

If you have a flat tire. . .. 436
If the engine will not

start. . . . . . . . . 447

If the electronic key

does not operate
properly (vehicles with a
smart key system). . ... 449

If the vehicle battery is

discharged . . . . . .. 452

If your vehicle

overheats . . . . . . 457

If the vehicle becomes

stuck . . . . . . . ... 460

408

7-1. Essential information

C-HR_OM_USA_OM10634U

Emergency flashers

Press the switch.

All the turn signal lights will flash.
To turn them off, press the switch
once again.

■

Emergency flashers

If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.

The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.

409

7-1. Essential information

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If your vehicle has to be stopped in an

emergency

Steadily step on the brake pedal with both feet and firmly depress it.

Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.

Shift the shift lever to N.



If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.



If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.

Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:

1

2

3

4

3

410

7-1. Essential information

C-HR_OM_USA_OM10634U

Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.

Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for
2 consecutive seconds or more,
or press it briefly 3 times or
more in succession.

Stop the vehicle in a safe place by the road.

4

Press and hold for 2 seconds or
more, or press briefly 3 times or
more

4

WARNING

■

If the engine has to be turned off while driving

●

Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.

●

Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.

5

411

7-1. Essential information

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If the vehicle is trapped in rising water

●

Remove the seat belt first.

●

If the door can be opened, open the door and exit the vehicle.

●

If the door cannot be opened, open the window using the power
window switch and exit the vehicle through the window.

●

If the window cannot be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicle, and then open the door and exit the
vehicle.

In the event the vehicle is submerged in water, remain calm and
perform the following.

WARNING

■

Using an emergency hammer

*

for emergency escape

The front side windows and rear side windows, as well as the rear window
can be shattered with an emergency hammer

*

used for emergency escape.

However, an emergency hammer cannot shatter the windshield as it is lam-
inated glass.

*

: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-

ther information about an emergency hammer.

■

Escaping the vehicle from the window

There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

412

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

If your vehicle needs to be towed

The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.

●

The engine is running but the vehicle does not move.

●

The vehicle makes an abnormal sound.

If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.

Situations when it is necessary to contact dealers before towing

413

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Do not tow with a sling-type truck
to prevent body damage.

Towing with a sling-type truck

Towing with a wheel-lift type truck



From the front



From the rear

Release the parking brake.

Use a towing dolly under the
front wheels.

414

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.

If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45



.

Do not overly tighten the tie
downs or the vehicle may be dam-
aged.

If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.
Only the front towing eyelets may be used.

Using a flatbed truck

Emergency towing

415

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Take out the towing eyelet. (



P. 437)

Remove the eyelet cover using
a flathead screwdriver.

To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.

Insert the towing eyelet into the
hole and tighten partially by
hand.

Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.

Emergency towing procedure

1

2

3

4

416

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

Securely attach cables or chains to the towing eyelet.

Take care not to damage the vehicle body.

Vehicles without a smart key system: Enter the vehicle being towed
and start the engine.

If the engine does not start, turn the engine switch to the “ON” position.

Vehicles with a smart key system: Enter the vehicle being towed
and start the engine.

If the engine does not start, turn the engine switch to IGNITION ON mode.

Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted:



P. 191

■

While towing

If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.

■

Wheel nut wrench

Wheel nut wrench is installed in the luggage compartment. (



P. 437)

5

6

7

417

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

WARNING

Observe the following precautions.
Failure to do so may result in death or serious injury.

■

When towing the vehicle

■

While towing

●

When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.

●

Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.

●

Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.

■

Installing towing eyelets to the vehicle

Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.

Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.

418

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

NOTICE

■

To prevent damage to the vehicle when towing using a wheel-lift type
truck

●

Vehicles without a smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.

●

Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong
enough to hold the front wheels straight.

●

When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.

■

To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

■

To prevent damage to the vehicle during emergency towing

Do not secure cables or chains to the suspension components.

419

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If you think something is wrong

●

Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)

●

Flat-looking tires or uneven tire wear

●

Engine coolant temperature gauge needle continually points higher
than normal.

●

Changes in exhaust sound

●

Excessive tire squeal when cornering

●

Strange noises related to the suspension system

●

Pinging or other noises related to the engine

●

Engine misses, stumbling or running roughly

●

Appreciable loss of power

●

Vehicle pulls heavily to one side when braking

●

Vehicle pulls heavily to one side when driving on a level road

●

Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor

If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

420

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

Fuel pump shut off system

Follow the procedure below to restart the engine after the system is
activated.



Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.



Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.

To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.

NOTICE

■

Before starting the engine

Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.

1

2

1

2

421

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If a warning light turns on or a warning

buzzer sounds

Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

(U.S.A.)

(Red) (Canada)

Brake system warning light (warning buzzer)

Indicates that:
• Low brake fluid; or
• The brake system is malfunctioning.



Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.

*

1

Low engine oil pressure warning light (warning buzzer)

Indicates abnormal engine oil pressure
The warning light may come on if the engine oil pressure
is too low.
A buzzer also sounds.



Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.

*

1

Charging system warning light

Indicates a malfunction in the vehicle’s charging system



Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer

422

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

(U.S.A.)

(Canada)

Malfunction indicator lamp (warning buzzer)

Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic continuously variable transmission.



Have the vehicle inspected by your Toyota dealer
immediately.

SRS warning light

Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.



Have the vehicle inspected by your Toyota dealer
immediately.

(U.S.A.)

(Canada)

ABS warning light

Indicates a malfunction in:
• The ABS; or
• The brake assist system.



Have the vehicle inspected by your Toyota dealer
immediately.

(Red/yellow)

Electric power steering system warning light (warning
buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-
ing) system



Have the vehicle inspected by your Toyota dealer
immediately.

(Flashes)

“RCTA OFF” indicator (if equipped)

When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Crossing Traffic
Alert) function



Have the vehicle inspected by your Toyota dealer
immediately.

When a buzzer does not sound:
Indicates that the rear bumper around the radar sensor is
covered with dirt, etc. (



P. 272)



Follow the instructions displayed on the multi-infor-
mation display. (



P. 279)

Warning light

Warning light/Details/Actions

423

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Slip indicator

Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system.
The light will flash when the VSC or the TRAC is operat-
ing. (



P. 287)



Have the vehicle inspected by your Toyota dealer
immediately.

(Yellow)

Brake system warning light

Indicates a malfunction in the electric parking brake



Have the vehicle inspected by your Toyota dealer
immediately.

*

1

(Flashes)

Brake hold operated indicator

Indicates a malfunction in the brake hold system



Have the vehicle inspected by your Toyota dealer
immediately.

(Flashes or
illuminates)

PCS warning light

Indicates a malfunction in the PCS (Pre-Collision System)
or that the system is temporarily unavailable due to the
vehicle being extremely hot/cold, or dirt around a front
sensor, etc. (



P. 241, 431)



Follow the instructions displayed on the multi-infor-
mation display. (



P. 241, 431)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.



P. 241

*

2

(Flashes) (U.S.A.)

(Flashes) (Canada)

Parking brake indicator (warning buzzer)

It is possible that the parking brake is not fully engaged or
released



Operate the parking brake switch once again.

This light comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.

Low fuel level warning light

Indicates that remaining fuel is approximately 2.0 gal.
(7.5 L, 1.6 Imp.gal.) or less



Refuel the vehicle.

Warning light

Warning light/Details/Actions

424

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

*

3

Driver’s and front passenger’s seat belt reminder light
(warning buzzer)

Warns the driver and/or front passenger to fasten their
seat belts.



Fasten the seat belt.
If the front passenger seat is occupied, the front pas-
senger’s seat belt also needs to be fastened to make
the warning light (warning buzzer) off.

*

3

(On the center panel)

Rear passengers’ seat belt reminder lights (warning
buzzer)

Warn the rear passengers to fasten their seat belts



Fasten the seat belt.

Tire pressure warning light

When the light comes on:

Low tire inflation pressure such as

• Natural causes (



P. 427)

• Flat tire (



P. 436)



Adjust the tire inflation pressure to the specified

level.

The light will turn off after a few minutes. In case

the light does not turn off even if the tire inflation

pressure is adjusted, have the system checked by

your Toyota dealer.

When the light comes on after blinking for 1 minute:

Malfunction in the tire pressure warning system

(



P. 427)



Have the system checked by your Toyota dealer.

*

1

High engine coolant temperature warning light (warning
buzzer)

Indicates that the engine coolant temperature is too high



P. 457

Warning light

Warning light/Details/Actions

425

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

*

1

: This light illuminates on the multi-information display.

*

2

: Parking brake engaged warning buzzer:

A buzzer will sound if the vehicle is driven at a speed of approximately
3 mph (5 km/h) or more.

*

3

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the engine switch is turned to the “ON”
position (vehicles without smart key system) or IGNITION ON mode (vehi-
cles with smart key system), the buzzer sounds. If the seat belt is still
unfastened, the buzzer sounds intermittently for a certain period of time
after the vehicle reaches a certain speed.

Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.

Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after
the seat belt is fastened and unfastened and the vehicle reaches a certain
speed.

*

1

Brake Override System

Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.



Release the accelerator pedal and depress the brake
pedal.

Indicates a malfunction in the Brake Override System
(with warning buzzer)



Have the vehicle inspected by your Toyota dealer
immediately.

Drive-Start Control

Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal. (with warning buzzer)



Momentarily release the accelerator pedal.

Indicates a malfunction in the Drive-Start Control system
(with warning buzzer)



Have the vehicle inspected by your Toyota dealer
immediately.

Warning light

Warning light/Details/Actions

426

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

■

SRS warning light

This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle
switch, front passenger occupant classification system, “AIR BAG ON” indica-
tor light, “AIR BAG OFF” indicator light, front passenger’s seat belt buckle
switch, seat belt pretensioners, airbags, interconnecting wiring and power
sources. (



P. 32)

■

Electric power steering system warning light (warning buzzer)

When the battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering system warning light may come on and the
warning buzzer may sound.

■

If the malfunction indicator lamp comes on while driving

For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact your Toyota dealer.

■

Front passenger detection sensor, seat belt reminder and warning
buzzer

●

If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.

●

If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.

■

Warning light operations for unfastened rear passenger seat belts

●

When opening and closing the rear door, the warning light comes on for
approximately 34 seconds.

●

When any of the rear seat belts are unfastened, the warning light comes on.
When the rear doors are opened and closed while the warning light is on,
the warning light will turn off after approximately 34 seconds.

427

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

■

When the tire pressure warning light comes on

Inspect the appearance of the tire to check that the tire is not punctured.
If the tire is punctured:



P. 436

If the tire is not punctured:
Carry out the following procedure after the tire temperature has lowered

sufficiently.

●

Check the tire inflation pressure and adjust to the appropriate level.

●

If the warning light does not go out even after several minutes, check

that the tire inflation pressure is at the specified level and carry out ini-

tialization. (



P. 364)

The warning light may come on again if the above operations are con-

ducted without first allowing the tire temperature to lower sufficiently.

■

The tire pressure warning light may come on due to natural causes

The tire pressure warning light may come on due to natural causes such

as natural air leaks and tire inflation pressure changes caused by tem-

perature. In this case, adjusting the tire inflation pressure will turn off the

warning light (after a few minutes).

■

When a tire is replaced with a spare tire

The compact spare tire is not equipped with a tire pressure warning valve

and transmitter. If a tire goes flat, the tire pressure warning light will not

turn off even though the flat tire has been replaced with the spare tire.

Replace the spare tire with the repaired tire and adjust the tire inflation

pressure. The tire pressure warning light will go off after a few minutes.

■

Conditions that the tire pressure warning system may not function

properly



P. 367

■

If the tire pressure warning light frequently comes on after blinking

for 1 minute

If the tire pressure warning light frequently comes on after blinking for

1 minute when the engine switch is turned to the “ON” position (vehicles

without smart key system) or IGNITION ON mode (vehicles with smart

key system), have it checked by your Toyota dealer.

■

Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an
audio sound.

428

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

WARNING

■

If both the ABS and the brake system warning lights remain on

Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.

■

When the electric power steering system warning light comes on

When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely
heavy. When steering wheel operations are heavier than usual, grip the
steering wheel firmly and operate it using more force than usual.

■

If the tire pressure warning light comes on

Be sure to observe the following precautions. Failure to do so could

cause a loss of vehicle control and result in death or serious injury.

●

Stop your vehicle in a safe place as soon as possible. Adjust the tire

inflation pressure immediately.

●

If the tire pressure warning light comes on even after tire inflation pres-

sure adjustment, it is probable that you have a flat tire. Check the tires.

If a tire is flat, change it with the spare tire and have the flat tire

repaired by the nearest Toyota dealer.

●

Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,

you could lose control of the steering wheel or the brakes.

■

If a blowout or sudden air leakage should occur

The tire pressure warning system may not activate immediately.

429

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

WARNING

■

Maintenance of the tires

Each tire, including the spare (if provided), should be checked monthly

when cold and inflated to the inflation pressure recommended by the

vehicle manufacturer on the vehicle placard or tire inflation pressure

label (tire and load information label). (If your vehicle has tires of a dif-

ferent size than the size indicated on the vehicle placard or tire inflation

pressure label [tire and load information label], you should determine

the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire

pressure monitoring system (TPMS-tire pressure warning system) that

illuminates a low tire pressure telltale (tire pressure warning light) when

one or more of your tires is significantly under-inflated. Accordingly,

when the low tire pressure telltale (tire pressure warning light) illumi-

nates, you should stop and check your tires as soon as possible, and

inflate them to the proper pressure. Driving on a significantly under-

inflated tire causes the tire to overheat and can lead to tire failure.

Under-inflation also reduces fuel efficiency and tire tread life, and may

affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-

stitute for proper tire maintenance, and it is the driver’s responsibility to

maintain correct tire pressure, even if under-inflation has not reached

the level to trigger illumination of the TPMS low tire pressure telltale (tire

pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-

ing system) malfunction indicator to indicate when the system is not

operating properly. The TPMS (tire pressure warning system) malfunc-

tion indicator is combined with the low tire pressure telltale (tire pressure

warning light). When the system detects a malfunction, the telltale will

flash for approximately one minute and then remain continuously illumi-

nated. This sequence will continue upon subsequent vehicle start-ups

as long as the malfunction exists. When the malfunction indicator is illu-

minated, the system may not be able to detect or signal low tire pres-

sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-

ety of reasons, including the installation of replacement or alternate tires

or wheels on the vehicle that prevent the TPMS (tire pressure warning

system) from functioning properly. Always check the TPMS (tire pres-

sure warning system) malfunction telltale after replacing one or more

tires or wheels on your vehicle to ensure that the replacement or alter-

nate tires and wheels allow the TPMS (tire pressure warning system) to

continue to function properly.

430

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

NOTICE

■

To ensure the tire pressure warning system operates properly

Do not install tires with different specifications or makers, as the tire

pressure warning system may not operate properly.

431

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If a warning message is displayed

Multi-information display

If any of the warning messages are shown again after the following
actions have been performed, contact your Toyota dealer.

The multi-information display shows warnings of system mal-
functions, incorrectly performed operations, and messages that
indicate a need for maintenance. When a message is shown,
perform the correction procedure appropriate to the message.

432

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.

*

: A buzzer sounds the first time a message is shown on the multi-informa-

tion display

Messages and warnings

System

warning

light

Warning

buzzer

*

Warning



Sounds

• Indicates an important situation, such as

when a system related to driving is malfunc-
tioning or that danger may result if the correc-
tion procedure is not performed

• Indicates a situation, such as when damage

to the vehicle or danger may result

Comes

on or

flashes

Sounds

Indicates an important situation, such as when
the systems shown on the multi-information dis-
play may be malfunctioning



Does not

sound

• Indicates a condition, such as malfunction of

electrical components, their condition, or indi-
cates the need for maintenance

• Indicates a situation, such as when an opera-

tion has been performed incorrectly, or indi-
cates how to perform an operation correctly

433

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

■

Warning messages

The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.

■

If a message that indicates the need for visiting your Toyota dealer is
displayed

The system or part shown on the multi-information display is malfunctioning.
Have the vehicle inspected by your Toyota dealer immediately.

■

If a message about an operation is shown

●

If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) or the
dynamic radar cruise control with full-speed range is operating. If a warning
message is shown, be sure to decelerate the vehicle or follow the instruction
shown on the multi-information display.

●

A warning message is shown when Brake Override System or Drive-Start
Control operates (



P. 164). Follow the instructions on the multi-informa-

tion display.

●

If a message about an operation of the engine switch is shown
An instruction for operation of the engine switch is shown when the incorrect
procedure for starting the engine is performed or the engine switch is oper-
ated incorrectly. Follow the instructions shown on the multi -information dis-
play to operate the engine switch again.

●

If a message about a shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from
moving unexpectedly, a message that requires shifting the shift lever may
be shown on the multi-information display. In that case, follow the instruction
of the message and shift the shift lever.

●

If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.

434

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

■

If a message that indicates the need for referring to Owner’s Manual is
displayed

●

If “Engine Coolant Temperature High.”is shown, follow the instructions
(



P. 457).

●

If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer. Con-
tinuing to drive the vehicle may be dangerous.
• “Braking Power Low.”
• “Charging System Malfunction.”
• “Engine Oil Pressure Low.”

●

If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Smart Key System Malfunction.”

■

If “Engine Oil Level Low. Add or Replace Oil.” is displayed

The engine oil level is low. Check the level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. Move the
vehicle to a level surface and check to see if the message disappears.

■

If “Engine Stopped. Steering Power Low.” is displayed

This message is displayed if the engine is stopped while driving.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more force than usual.

■

If “Maintenance Required Soon.” is shown (U.S.A. only)

Indicates that all maintenance according to the driven distance on the mainte-
nance schedule

*

should be performed soon.

Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. (



P. 334)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

■

If “Maintenance Required. Visit Your Dealer.” is shown (U.S.A. only)

Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule

*

.

Comes on approximately 5000 miles (8000 km) after the message has been
reset. (The indicator will not work properly unless the message has been
reset.)
Perform the necessary maintenance. Please reset the message after the
maintenance is performed. (



P. 334)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

435

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

■

If “A New Key has been Registered. Contact Your Dealer for Details.” is
shown (vehicles with a smart key system)

This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered, ask your Toyota dealer to check if an unknown electronic key (other
than those in your possession) has been registered.

■

If “Front Camera Unavailable.”, “Front Camera Unavailable. See owner’s
manual.” or “Front Camera Vision Blocked. Clean and Demist Wind-
shield.” is displayed.

The following systems may be suspended until the problem shown in the
message is resolved. (



P. 241, 423)

●

PCS (Pre-Collision System)

●

LDA (Lane Departure Alert with steering control)

●

Dynamic radar cruise control with full-speed range

●

Automatic High Beam

■

Warning buzzer



P. 427

436

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

If you have a flat tire

●

Stop the vehicle in a safe place on a hard, flat surface.

●

Set the parking brake.

●

Shift the shift lever to P.

●

Stop the engine.

●

Turn on the emergency flashers. (



P. 408)

Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires:



P. 362

WARNING

■

If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

437

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Location of the spare tire, jack and tools

Towing eyelet
Wheel nut wrench
Jack

Jack handle
Spare tire

438

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

WARNING

■

Using the tire jack

Observe the following precautions.

Improper use of the tire jack may cause the vehicle to suddenly fall off

the jack, leading to death or serious injury.

●

Do not use the tire jack for any purpose other than replacing tires or

installing and removing tire chains.

●

Only use the tire jack that comes with this vehicle for replacing a flat

tire.

Do not use it on other vehicles, and do not use other tire jacks for

replacing tires on this vehicle.

●

Do not put any part of your body under the vehicle while it is supported

by the jack.

●

Do not start the engine or drive the vehicle while the vehicle is sup-

ported by the jack.

●

Do not raise the vehicle while someone is inside.

●

When raising the vehicle, do not put an object on or under the jack.

●

Do not raise the vehicle to a height greater than that required to

replace the tire.

●

Use a jack stand if it is necessary to get under the vehicle.

●

When lowering the vehicle, make sure that there is no-one near the

vehicle. If there are people nearby, warn them vocally before lowering.

●

Put the jack properly in its jack point.

(



P. 440)

439

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Remove the deck board. (



P. 316)

Take out the jack.

Remove the deck board. (



P. 316)

Remove the cushion.

Loosen the center fastener that
secures the spare tire.

Taking out the jack

1

2

Taking out the spare tire

1

2

3

WARNING

■

When storing the spare tire

Be careful not to catch fingers or other body parts between the spare

tire and the body of the vehicle.

440

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

Chock the tires.

Slightly loosen the wheel nuts
(one turn).

Turn the tire jack portion

by

hand until the center of the
recessed portion of the jack is
in contact with the center of the
jack point.

Replacing a flat tire

1

Flat tire

Wheel chock positions

Front

Left-hand side

Behind the rear right-hand side tire

Right-hand side

Behind the rear left-hand side tire

Rear

Left-hand side

In front of the front right-hand side tire

Right-hand side

In front of the front left-hand side tire

2

3

441

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Assemble the jack handle and
the wheel nut wrench as shown
in the illustration.

Raise the vehicle until the tire is
slightly raised off the ground.

Remove all the wheel nuts and
the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

4

5

6

442

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

WARNING

■

Replacing a flat tire

●

Observe the following precautions.

Failure to do so may result in serious injury:
• Do not try to remove the wheel ornament by hand. Take due care in

handling the ornament to avoid unexpected personal injury.

• Do not touch the disc wheels or the area around the brakes immedi-

ately after the vehicle has been driven.

After the vehicle has been driven, the disc wheels and the area

around the brakes will be extremely hot. Touching these areas with

hands, feet or other body parts while changing a tire, etc., may

result in burns.

●

Failure to follow these precautions could cause the wheel nuts to

loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft·lbf

(103 N·m, 10.5 kgf·m) as soon as possible after changing wheels.

• Do not attach a heavily damaged wheel ornament, as it may fly off

the wheel while the vehicle is moving.

• When installing a tire, only use wheel nuts that have been specifi-

cally designed for that wheel.

• If there are any cracks or deformations in the bolt screws, nut

threads or bolt holes of the wheel, have the vehicle inspected by

your Toyota dealer.

• When installing the wheel nuts, be sure to install them with the

tapered ends facing inward. (



P. 377)

443

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come

off.

Install the tire and loosely tighten each wheel nut by hand by
approximately the same amount.
When replacing a steel wheel
with a steel wheel, tighten the
wheel nuts until the tapered
portion comes into loose con-
tact with the disc wheel seat.

When replacing an aluminum
wheel with a steel wheel,
tighten the wheel nuts until the
tapered portion comes into
loose contact with the disc
wheel seat.

Lower the vehicle.

Installing the spare tire

1

2

Tapered portion

Disc wheel seat

Tapered portion

Disc wheel seat

3

444

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.

Tightening torque:

76 ft·lbf (103 N·m, 10.5 kgf·m)

Stow the flat tire, tire jack and all tools.

■

The compact spare tire

●

The compact spare tire is identified by the label “TEMPORARY USE

ONLY” on the tire sidewall.

Use the compact spare tire temporarily, and only in an emergency.

●

Make sure to check the tire inflation pressure of the compact spare tire.

(



P. 470)

■

After completing the tire change

The tire pressure warning system must be reset. (



P. 364)

■

When using the compact spare tire

As the compact spare tire is not equipped with a tire pressure warning

valve and transmitter, low inflation pressure of the spare tire will not be

indicated by the tire pressure warning system. Also, if you replace the

compact spare tire after the tire pressure warning light comes on, the light

remains on.

■

When the compact spare tire is equipped

The vehicle becomes lower when driving with the compact spare tire

compared to when driving with standard tires.

■

If you have a flat front tire on a road covered with snow or ice

Install the compact spare tire on one of the rear wheels of the vehicle.

Perform the following steps and fit tire chains to the front tires:

Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-

cle.
Fit tire chains to the front tires.

4

5

1

2

3

445

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

WARNING

■

When using the compact spare tire

●

Remember that the compact spare tire provided is specifically

designed for use with your vehicle. Do not use your compact spare tire

on another vehicle.

●

Do not use more than one compact spare tires simultaneously.

●

Replace the compact spare tire with a standard tire as soon as possi-

ble.

●

Avoid sudden acceleration, abrupt steering, sudden braking and shift-

ing operations that cause sudden engine braking.

■

When the compact spare tire is attached

The vehicle speed may not be correctly detected, and the following sys-

tems may not operate correctly:

■

Speed limit when using the compact spare tire

Do not drive at speeds in excess of 50 mph (80 km/h) when a compact

spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-

ure to observe this precaution may lead to an accident causing death or

serious injury.

■

After using the tools and jack

Before driving, make sure all the tools and jack are securely in place in

their storage location to reduce the possibility of personal injury during a

collision or sudden braking.

• ABS & Brake assist

• VSC

• TRAC

• EPS

• Automatic High Beam

• PCS (Pre-Collision System)

*

: If equipped

• LDA (Lane Departure Alert with

steering control)

• Dynamic radar cruise control

with full-speed range

• BSM (Blind Spot Monitor)

*

• Rear view monitor system

446

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

NOTICE

■

Be careful when driving over bumps with the compact spare tire

installed on the vehicle.

The vehicle height may become lower when driving with the compact

spare tire, compared to when driving with standard tires. Be careful

when driving over uneven road surfaces.

■

Driving with tire chains and the compact spare tire

Do not fit tire chains to the compact spare tire.

Tire chains may damage the vehicle body and adversely affect driving

performance.

■

When replacing the tires

When removing or fitting the wheels, tires or the tire pressure warning

valve and transmitter, contact your Toyota dealer as the tire pressure

warning valve and transmitter may be damaged if not handled correctly.

■

To avoid damage to the tire pressure warning valves and transmit-

ters

When a tire is repaired with liquid sealants, the tire pressure warning

valve and transmitter may not operate properly. If a liquid sealant is

used, contact your Toyota dealer or other qualified service shop as soon

as possible. Make sure to replace the tire pressure warning valve and

transmitter when replacing the tire. (



P. 363)

447

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If the engine will not start

One of the following may be the cause of the problem:

●

There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.

●

The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(



P. 178, 181)

●

There may be a malfunction in the engine immobilizer system.
(



P. 81)

One of the following may be the cause of the problem:

●

The battery may be discharged. (



P. 452)

●

The battery terminal connections may be loose or corroded.

The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
(



P. 448)

If the engine will not start even though correct starting proce-
dures are being followed (



P. 178, 181), consider each of the fol-

lowing points:

The engine will not start even though the starter motor operates
normally.

The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.

The starter motor does not turn over (vehicles with a smart key
system)

448

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

One of the following may be the cause of the problem:

●

One or both of the battery terminals may be disconnected.

●

The battery may be discharged. (



P. 452)

●

There may be a malfunction in the steering lock system. (vehicles
with a smart key system)

Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.

When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:

Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system

may be malfunctioning. Have the vehicle inspected by your Toyota

dealer.

The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.

Emergency start function (vehicles with a smart key system)

1

2

3

4

449

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If the electronic key does not operate

properly (vehicles with a smart key system)

Use the mechanical key (



P. 112) in order to perform the following

operations:

Locks all the doors
Closes the windows (turn and
hold)

*

Unlocks the door

Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.

Opens the windows (turn and
hold)

*

*

: These settings must be customized at your Toyota dealer. (



P. 494)

If communication between the electronic key and vehicle is
interrupted (



P. 134) or the electronic key cannot be used

because the battery is depleted, the smart key system and
wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by follow-
ing the procedure below.

Locking and unlocking the doors

450

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.

When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.

Firmly depress the brake pedal and check that

and mes-

sages are shown on the multi-information display.
Press the engine switch.

In the event that the engine still cannot be started, contact your Toyota
dealer.

Starting the engine

1

2

3

4

451

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

■

Stopping the engine

Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.

■

Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(



P. 383)

■

Changing engine switch modes

Release the brake pedal and press the engine switch in step

above. The

engine does not start and modes will be changed each time the switch is
pressed. (



P. 182)

■

When the electronic key does not work properly

●

Make sure that the smart key system and push button start has not been
deactivated in the customization setting. If it is off, turn the function on.
(Customizable features:



P. 488)

●

Check if battery-saving mode is set. If it is set, cancel the function.
(



P. 133)

WARNING

■

When using the mechanical key and operating the power windows

Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.

3

452

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

If the vehicle battery is discharged

If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.

Open the hood. (



P. 344)

Remove the engine cover.

Pull up the both ends of the cover
vertically.

The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota dealer or a qualified repair shop.

1

2

453

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

Connect the jumper cables according to the following procedure:

Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.

Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the battery of your vehicle.
Vehicles with a smart key system: Open and close any of the doors
of your vehicle with the engine switch off.

3

3

2

4

4

5

454

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle’s
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.

Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.

■

Starting the engine when the battery is discharged

The engine cannot be started by push-starting.

■

To prevent battery discharge

●

Turn off the headlights and the air conditioning system while the engine is
stopped.

●

Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.

■

Charging the battery

The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)

■

Precautions when the battery is discharged (vehicles with a smart key
system)

●

In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.

●

The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.

●

The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.

6

7

8

455

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

■

When replacing the battery

●

Use a battery that conforms to European regulations.

●

Use a battery that the case size is same as the previous one, 20 hour rate
capacity (20HR) is equivalent or greater, and performance rating (CCA) is
equivalent or greater.
Check the label on top of the battery for the battery size and specifications
(ex. LN2, 60Ah, 345A).
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the battery may discharge and the engine
may not be able to start.

●

For details, consult your Toyota dealer.

WARNING

■

Avoiding battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:

●

Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.

●

Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.

●

Do not allow the + and - clamps of the jumper cables to come into contact
with each other.

●

Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.

■

Battery precautions

The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery:

●

When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.

●

Do not lean over the battery.

●

In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.

●

Always wash your hands after handling the battery support, terminals, and
other battery-related parts.

●

Do not allow children near the battery.

456

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

NOTICE

■

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan or engine drive belt.

457

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

7

Wh
en tro

uble

a

ris

es

If your vehicle overheats

●

The needle of the engine coolant temperature gauge (



P. 94)

enters the red zone or a loss of engine power is experienced (for
example, the vehicle speed does not increase).

●

Steam comes out from under the hood.

Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled
down sufficiently, inspect the
hoses and radiator core (radia-
tor) for any leaks.

Radiator
Cooling fan

If a large amount of coolant
leaks, immediately contact your
Toyota dealer.

The following may indicate that your vehicle is overheating.

Correction procedures

1

2

3

458

7-2. Steps to take in an emergency

C-HR_OM_USA_OM10634U

The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.

Reservoir
“FULL” line
“LOW” line

Add coolant if necessary.

Water can be used in an emer-
gency if coolant is unavailable.

Start the engine and turn the air conditioning system on to check
that the radiator cooling fan operates and to check for coolant leaks
from the radiator or hoses.

The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly.
(The fan may not operate in freezing temperatures.)

If the fan is not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fan is operating:
Have the vehicle inspected at the nearest Toyota dealer.

4

5

6

7

459

7-2. Steps to take in an emergency

7

Wh
en tro

uble

a

ris

es

C-HR_OM_USA_OM10634U

WARNING

■

When inspecting under the hood of your vehicle

Observe the following precautions.
Failure to do so may result in serious injury such as burns.

●

If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.

●

Keep hands and clothing (especially a tie, a scarf or a muffler) away from
the fan and belts. Failure to do so may cause the hands or clothing to be
caught, resulting in serious injury.

●

Do not loosen the coolant reservoir cap while the engine and radiator are
hot.
High temperature steam or coolant could spray out.

NOTICE

■

When adding coolant

Add coolant slowly after the engine has cooled down sufficiently. Adding
cool coolant to a hot engine too quickly can cause damage to the engine.

■

To prevent damage to the cooling system

Observe the following precautions:

●

Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).

●

Do not use any coolant additives.