Toyota Corolla Hybrid (2020 year). Owner's manual — part 20

310

5-11. Voice command system operation

talk switch.

●

If the system does not respond or

the confirmation screen does not

disappear, press the talk switch

and try again.

●

If a voice command cannot be rec-

ognized 3 consecutive times,

voice recognition will be canceled.

●

Voice recognition prompts can be

changed on the voice settings

screen. (P.271)

This function can be used to cancel

voice guidance by turning the voice

prompts off. When you press the

talk switch while using this setting, a

beep sounds, and then you can

immediately say a command.

●

Some voice guidance can be can-

celed by setting voice prompts to

off. Use this setting when it is

desirable to say a command

immediately after pressing the talk

switch and hearing a beep.

To increase voice recognition
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started
with Voice” screen. These func-
tions are only available when
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be
started on the voice settings
screen. (P.271)

1

Press the talk switch.

2

Select the desired item to be
set.

Select to display the voice
command tutorials.
Select to train the voice com-
mand system.

The user will be asked to say 10
sample phrases. This will help the
voice command system adapt to
the user’s accent.

Select to prevent the screen
from being displayed again.
Select to proceed to the
voice command screen.

Increasing the voice rec-
ognition performance

311

5-11. Voice command system operation

5

Entune au

dio

Recognizable voice commands
and their actions are shown
below.


Frequently used commands
are listed in the following
tables.



For devices that are not
installed to the vehicle, com-
mands relating to that device
may not be displayed on the
screen. Also, depending on
other conditions, such as
compatibility, some com-
mands may not be displayed
on the screen.



The functions available may
vary according to the system
installed.



Voice recognition language
can be changed. (P.268)

■

Common

■

Top menu

*

: Vehicle must be parked

■

Phone

*1

Command list

Command list overview

Command list

Command

Action

“Help”

Displays exam-
ples of some of
the available
commands

“Go back”

Returns to the
previous screen

“Cancel”

Cancels the
voice command
system

“Start over”

Returns to top
menu screen

“Pause”

Temporarily
pauses a voice
session until it is
resumed by
pressing the talk
switch again.

Command

Action

“Show com-
mand examples
for <menu>”

Displays the
command list of
the selected
menu

“More com-
mands”

Displays more
commonly used
commands

“Voice settings”

Displays Voice
Setting screen

“Train my voice”

Displays Train
Voice Recogni-
tion screen

*

Command

Action

“Call <con-
tact>”

*2

Places a call to
the specified
contact from the
phone book

“Call <contact>
<phone type>”

*2

Places a call to
the specified
phone type of
the contact from
the phone book

Command

Action

312

5-11. Voice command system operation

*1

:When an Apple CarPlay connec-

tion is established, this voice
commands will be unavailable.

*2

:If the system does not recognize

the name of a contact, create a
voice tag. (P.334) The name of
a contact can also be recognized
by adding a voice tag.

■

While in a phone call

*

*

: When an Apple CarPlay connec-

tion is established, this voice
commands will be unavailable.

■

While incoming message
notification is displayed

*1, 2

*1

:Full screen message notification

must be turned on within the
phone settings (P.332)

*2

:When an Apple CarPlay connec-

tion is established, this voice
commands will be unavailable.

■

Radio

“Dial <phone
number>”

Places a call to
the specified
phone number

“Redial”

Places a call to
the phone num-
ber of the latest
outgoing call

“Call back”

Places a call to
the phone num-
ber of latest
incoming call

“Show recent
calls”

Displays the call
history screen

“Send a mes-
sage to <con-
tact>”

Sends a text
message to
specified con-
tact from the
phone book

Command

Action

“Send <digits>”

Sends DTMF
tones has speci-
fied

“Mute”

Mutes the micro-
phone (far side
cannot hear the
conversation)

“Unmute”

Unmutes the
microphone

Command

Action

Command

Action

“Read message”

Reads the
incoming mes-
sage over the
vehicle speakers

“Ignore”

Ignores the
incoming mes-
sage notification

“Reply”

Initiates sending
a reply to the
incoming mes-
sage

“Call”

Places a call to
the phone num-
ber of incoming
message

Command

Action

“Tune to <fre-
quency> AM”

Changes the
radio to the
specified AM fre-
quency

“Tune to <fre-
quency> FM”

Changes the
radio to the
specified FM fre-
quency

313

5-11. Voice command system operation

5

Entune au

dio

*

: A station list must be built first

using the radio screen (P.279)

■

Audio

*1

*1

:The audio device must be con-

nected via a USB cable to use
the functionality in this section

*2

:When an Apple CarPlay connec-

tion is established, this voice
commands will be unavailable.

■

Apps

*1

*1

:When an Apple CarPlay connec-

tion is established, this voice
commands will be unavailable.

*2

:When an application is opened

and is in full screen mode, press-
ing the talk switch will start the
voice command system and
commands for the currently dis-
played application will be avail-
able

●

Commands relating to operation

of the audio/visual system can

“Play a <genre>
station”

Changes the
radio to an FM
station of the
specified genre

*

“Tune to preset
<1-36>”

Changes the
radio to the
specified preset
radio station

Command

Action

“Play Playlist
<name>”

*2

Plays tracks
from the
selected playlist

“Play Artist
<name>”

*2

Plays tracks
from the
selected artist

“Play Song
<name>”

*2

Plays the
selected track

“Play Album
<name>”

*2

Plays tracks
from the
selected album

“Play Genre
<name>”

*2

Plays tracks
from the
selected genre

“Play Composer
<name>”

*2

Plays tracks
from the
selected com-
poser

“Play Podcast
<name>”

*2

Plays tracks
from the
selected podcast

Command

Action

“Play Audiobook
<name>”

*2

Plays tracks
from the
selected audio-
book

“Audio On”

Turns the
audio/visual sys-
tem on

“Audio Off”

Turns the
audio/visual sys-
tem off

“Change the
audio source to
<source name>”

Sets the source
to the specified
audio mode

Command

Action

“Launch <appli-
cation name>”

*2

Activates the
Toyota Entune
App Suite Con-
nect application

Command

Action

314

5-11. Voice command system operation

only be performed when the

audio/visual system is turned on.

315

5-12. Mobile Assistant operation

5

Entune au

dio

5-12.Mobile Assistant operation

●

While a phone call is active, the

Mobile Assistant cannot be used.

●

If using the navigation feature of

the cellular phone, ensure the
active audio source is Bluetooth

®

audio or iPod in order to hear turn

by turn direction prompts.

●

Wait for the listening beeps before

using the Mobile Assistant.

●

The Mobile Assistant may not rec-

ognize commands in the following

situations:

• Spoken too quickly.

• Spoken at a low or high volume.

• The windows are open.

• Passengers are talking while the

Mobile Assistant is being used.

• The fan speed of the air condition-

ing system is set at high.

• The air conditioning vents are

turned toward the microphone.

Mobile Assist supports the Siri
Eyes Free Mode and Google
App. The available features and
functions may vary based on the
iOS/Android version installed on
the connected device.



Type A

1

Press and hold the talk
switch on the steering wheel
until Mobile Assistant screen
is displayed.



Type B

1

Press and hold the

switch

on the steering wheel until

Mobile Assistant

The Mobile Assistant func-
tion is a voice input assist
function. Mobile Assist sup-
ports the Siri Eyes Free
Mode and Google App.
(Google App can be used
only with the corresponding
device.) Instructions can be
spoken into the vehicle
microphone as if speaking a
command to the phone. The
content of the request is
then interpreted by the
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile
Assistant, a compatible
device must be registered
and connected to this sys-
tem via Bluetooth

®

.

(P.248)
When an Apple CarPlay
connection is established,
this function will be unavail-
able.

Connectable devices and
available functions

Mobile Assistant opera-
tion

316

5-12. Mobile Assistant operation

Mobile Assistant screen is
displayed.

2

The Mobile Assistant can be
used only when the following
screen is displayed.



Type A: To cancel the Mobile
Assistant, select “Cancel” or
press and hold the talk switch
on the steering wheel.
Type B: To cancel the Mobile
Assistant, select “Cancel” or
press and hold the

switch

on the steering wheel.



Type A: To restart the Mobile
Assistant for additional com-
mands, press the talk switch
on the steering wheel.
Type B: To restart the Mobile
Assistant for additional com-
mands, press the

switch

on the steering wheel.

• Mobile Assistant can only be

restarted after the system
responds to a voice command.

• After some phone and music

commands, the Mobile Assistant
feature will automatically end to
complete the requested action.



The volume of the Mobile
Assistant can be adjusted
using the “POWER VOLUME”
knob or steering wheel vol-
ume control switches. The
Mobile Assistant and phone
call volumes are synchro-
nized.

317

5-13. Phone operation (Hands-free system for cellular phones)

5

Entune au

dio

5-13.Phone operation (Hands-free system for cellular phones)

The phone screen can be
reached by the following meth-
ods:



From the “PHONE” button

Press the “PHONE” button.



From the “MENU” button

Press the “MENU” button, then
select “Phone”.

The following functions can be
used on phone operation:


Registering/connecting a
Bluetooth

®

device (P.248)



Placing a call using the Blue-
tooth

®

hands-free system

(P.322)



Receiving a call using the
Bluetooth

®

hands-free system

(P.325)



Talking on the Bluetooth

®

hands-free system (P.326)

The following function can be
used on message function:

Using the Bluetooth

®

phone

message function (P.328)

The following functions can be
made in the system:


Phone settings (P.332)



Bluetooth

®

settings (P.252)

Quick reference

Phone screen operation

Bluetooth

®

hands-free

system operation

Message function

Setting up a phone

318

5-13. Phone operation (Hands-free system for cellular phones)

●

This system is not guaranteed to
operate with all Bluetooth

®

devices.

●

If your cellular phone does not
support Bluetooth

®

, this system

cannot function.

●

In the following conditions, the

system may not function:

• The cellular phone is turned off.

• The current position is outside the

communication area.

• The cellular phone is not con-

nected.

• The cellular phone has a low bat-

tery.

●

Depending on the type of Blue-
tooth

®

phone, some function is

not available.

●

When using the hands-free sys-
tem or Bluetooth

®

audio and

Wi-Fi

®

Hotspot functions at the

same time, the following problems

may occur:

• The Bluetooth

®

connection may

be cut.

• Noise may be heard on the Blue-

tooth

®

audio playback.

• A noise may be heard during

phone calls.

●

Bluetooth

®

uses the 2.4 GHz fre-

quency band. If both a Wi-Fi

®

con-

nection and Bluetooth

®

connection are being used simul-

taneously, each connection may

be affected.

●

If a Bluetooth

®

device is attempt-

ing to connect to the vehicle while

another device is connected as a
Bluetooth

®

audio device or con-

nected using the hands-free sys-
tem or Wi-Fi

®

Hotspot function,

the communication speed may

decrease or malfunctions may

occur, such as image distortion or
audio skipping. If a Bluetooth

®

device is connected to the system,

the interference it may cause will

be reduced. When carrying a
device with its Bluetooth

®

connec-

tion enabled, make sure to regis-

ter it to the system and connect it
or disable its Bluetooth

®

function.

●

When a device is connected via
Bluetooth

®

, the Bluetooth

®

icon

on the status bar will be displayed

in blue. (P.236)

Some basics

The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.

This system supports Blue-
tooth

®

. Bluetooth

®

is a wire-

less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.

The operating procedure of
the phone is explained here.

When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.

WARNING

●

While driving, do not operate a

cellular phone.

319

5-13. Phone operation (Hands-free system for cellular phones)

5

Entune au

dio

To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.248)

■

Connecting a Bluetooth

®

device



Registering an additional
device

1

Display the phone top
screen. (P.317)

2

Select “Select Device”.

3

Select “Add Device”.

When another Bluetooth

®

device is

connected, a confirmation screen

will be displayed. To disconnect the
Bluetooth

®

device, select “Yes”.

4

Follow the steps in “Register-
ing a Bluetooth

®

phone for

the first time” from step

5

.

(P.248)



Selecting a registered device

1

Display the phone top
screen. (P.317)

2

Select “Select Device”.

3

Select the desired device to
be connected.

4

Check that a confirmation
screen is displayed when the
connection is complete.

If an error message is displayed,

follow the guidance on the screen

to try again.

■

Bluetooth

®

phone condition

display

The condition of the Bluetooth

®

phone appears on the upper
right side of the screen.
(P.237)

WARNING

●

Your audio unit is fitted with
Bluetooth

®

antennas. People

with implantable cardiac pace-

makers, cardiac resynchroniza-

tion therapy-pacemakers or

implantable cardioverter defibril-

lators should maintain a reason-

able distance between
themselves and the Bluetooth

®

antennas. The radio waves may

affect the operation of such

devices.

●

Before using Bluetooth

®

devices, users of any electrical

medical device other than

implantable cardiac pacemak-

ers, cardiac resynchronization

therapy-pacemakers or implant-

able cardioverter defibrillators

should consult the manufacturer

of the device for information

about its operation under the

influence of radio waves. Radio

waves could have unexpected

effects on the operation of such

medical devices.

NOTICE

Do not leave your cellular phone

in the vehicle. The temperature

inside may rise to a level that

could damage the phone.

Registering/Connecting a
Bluetooth

®

phone

320

5-13. Phone operation (Hands-free system for cellular phones)

■

Steering switch

By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.

Phone switch

• If the switch is pressed during a

call, the call will end.

• If the switch is pressed when an

incoming call is received, the call
will be answered.

• If the switch is pressed during a

call when a separate incoming
call is waiting, the waiting call will
be answered.

• If the switch is pressed when an

Apple CarPlay connection is
established, the Apple CarPlay
phone application will be dis-
played on the system screen.

Volume control switch

• Press the “+” side to increase the

volume.

• Press the “-” side to decrease the

volume.

■

Microphone

The microphone is used when
talking on the phone.

●

The other party’s voice will be

heard from the front speakers.

The audio/visual system will be

muted during phone calls or when

hands-free voice commands are

used.

●

Talk alternately with the other

party on the phone. If both parties

speak at the same time, the other

party may not hear what has been

said. (This is not a malfunction.)

●

Keep call volume down. Other-

wise, the other party’s voice may

be audible outside the vehicle and

voice echo may increase. When

talking on the phone, speak

clearly towards the microphone.

●

The other party may not hear you

clearly when:

• Driving on an unpaved road.

(Making excessive traffic noise.)

• Driving at high speeds.

• The windows are open.

• The air conditioning vents are

pointed towards the microphone.

• The sound of the air conditioning

fan is loud.

• There is a negative effect on

sound quality due to the phone

and/or network being used.

Using the phone
switch/microphone

NOTICE

Do not touch and put a sharp

object to the microphone. It may

cause failure.

321

5-13. Phone operation (Hands-free system for cellular phones)

5

Entune au

dio

Press this switch to operate the
voice command system.

The voice command system and
its list of commands can be
operated. (P.308)

The following data is stored for
every registered phone. When
another phone is connected, the
following registered data cannot
be read:


Contact data



Call history data



Favorites data



Image data



All phone settings



Message settings

When a phone’s registration is

deleted, the above-mentioned data

is also deleted.

A lot of personal data is regis-
tered when the hands-free sys-
tem is used. When selling or
disposing of the vehicle, initial-
ize the data. (P.270)
The following data in the system
can be initialized:


Contact data



Call history data



Favorites data



Image data



All phone settings



Message settings

Once initialized, the data and set-

tings will be erased. Pay additional

attention when initializing the data.

Voice command system

About the contacts in the
contact list

When selling or disposing
of the vehicle

322

5-13. Phone operation (Hands-free system for cellular phones)

1

Display the phone top
screen. (P.317)

2

Select the desired method to
call from.

■

Calling methods from
phone screen



By call history (P.322)



By favorites (P.322)



By contacts (P.323)



By keypad (P.324)



By message (P.331)

■

Also the following lists are
available from each func-
tion’s screen



By voice command system
(P.309)



By home screen (P.324)

Up to 30 of the latest call history

items (missed, incoming and
outgoing) can be selected.

1

Display the phone top
screen. (P.317)

2

Select “History” and select
the desired contact.

If the contact which is not regis-

tered on the contact list is selected,

the name is displayed as “Unknown

Contact”. In this case, select the

number to make a call properly.

3

Check that the dialing screen
is displayed.

●

The icons of call type are dis-

played.

: Missed call

: Incoming call

: Outgoing call

●

When making a call to the same

number continuously, only the

most recent call is listed in call his-

tory.

●

When a phone number registered

in the contact list is received, the

name is displayed.

●

Number-withheld calls are also

memorized in the system.

●

International phone calls may not

be made depending on the type of
Bluetooth

®

phone you have.

●

The list should group together

consecutive entries with the same

phone number and same call

type. For example, two calls from

John’s mobile would be displayed

as follows: John (2)

Calls can be made using regis-
tered contacts which can be

Placing a call using

the Bluetooth

®

hands-free system

After a Bluetooth

®

phone

has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.

Calling methods on the
Bluetooth

®

phone

By call history

By favorites list

323

5-13. Phone operation (Hands-free system for cellular phones)

5

Entune au

dio

selected from a contact list.
(P.323)

1

Display the phone top
screen. (P.317)

2

Select “Favorites” and select
the desired contact.

3

Select the desired number.

4

Check that the dialing screen
is displayed.

Calls can be made by using
contact data which is transferred
from a registered cellular phone.
(P.334)
Up to 5000 contacts (maximum
of 4 phone numbers, e-mail
addresses and addresses per
contact) can be registered in the
contact list.

1

Display the phone top
screen. (P.317)

2

Select “Contacts” and select
the desired contact.

3

Select the desired number.

“Add Favorite”/“Remove Favorite”:

Select to register/remove the con-

tact in the favorites list. (P.338,

339)
“E-mail Addresses”: Select to dis-

play all registered e-mail addresses

for the contact.
“Addresses”: Select to display all

registered addresses for the con-

tact.

4

Check that the dialing screen
is displayed.

■

For PBAP compatible Blue-
tooth

®

phones when “Auto-

matic Transfer” is set to on
(P.334)

Contacts are transferred auto-
matically.

■

For PBAP compatible Blue-
tooth

®

phones when “Auto-

matic Transfer” is set to off
(P.334)

1

Select the desired item.

Select to always transfer all
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.

By contacts list

When the contact list is
empty

324

5-13. Phone operation (Hands-free system for cellular phones)

2

Check that a confirmation
screen is displayed when the
operation is complete.

■

For PBAP incompatible but
OPP compatible Blue-
tooth

®

phones

1

Select the desired item.

Select to transfer the con-
tacts from the connected cel-
lular phone.
Transfer the contact data to
the system using a Blue-
tooth

®

phone.

Select to add a new contact
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step

2

.

(P.337)
Select to cancel transferring.

●

If your cellular phone is neither

PBAP nor OPP compatible, the

contacts cannot be transferred
using Bluetooth

®

. But the contacts

can be transferred from USB

device. (P.336)

●

Depending on the type of Blue-
tooth

®

phone:

• It may be necessary to perform

additional steps on the phone

when transferring contact data.

• The registered image in the con-

tact list may not transfer depend-
ing on the type of Bluetooth

®

phone connected.

1

Display the phone top
screen. (P.317)

2

Select “Keypad” and enter
the phone number.

3

Select

or press the

switch on the steering wheel.

4

Check that the dialing screen
is displayed.

Depending on the type of Blue-
tooth

®

phone being connected, it

may be necessary to perform addi-

tional steps on the phone.

1

Display the home screen.
(P.242)

2

Select the desired contact.

3

Check that the dialing screen
is displayed.

■

Registering a new contact

1

Select and hold the screen
button to add a contact.

2

Select the desired contact.

3

Select the desired number.

●

If there is no contact in the con-

tacts list, the contacts cannot be

registered at the home screen.

●

The contact cannot be registered

at the home screen while driving.

By keypad

By home screen

325

5-13. Phone operation (Hands-free system for cellular phones)

5

Entune au

dio

1

Select “Answer” or press the

switch on the steering

wheel to talk on the phone.

“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel.

●

The contact image picture can be

displayed only when the vehicle is

not moving.

●

During international phone calls,

the other party’s name or number

may not be displayed correctly

depending on the type of Blue-
tooth

®

phone you have.

●

The incoming call display mode

can be set. (P.333)

●

The ringtone that has been set in

the sound settings screen can be

heard when there is an incoming

call. Depending on the type of

Bluetooth

®

phone, both the sys-

tem and Bluetooth

®

phone may

ring simultaneously when there is

an incoming call. (P.332)

Receiving a call using

the Bluetooth

®

hands-free system

When a call is received, the
following screen is dis-
played with a sound.

Incoming calls