Toyota Highlander Hybrid (2018 year). Instruction — part 35
578
8-2. Steps to take in an emergency
Warning message
Details/Actions
Indicates a malfunction in the hybrid system
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that one or more of the doors is not fully
closed
The system also indicates which doors are not
fully closed.
If the vehicle reaches a speed of 3 mph (5
km/h),
flashes and a buzzer sounds to
indicate that the door(s) are not yet fully
closed.
→ Make sure that all the doors are closed.
Indicates that the hood is not fully closed
If the vehicle reaches a speed of 3 mph (5
km/h),
flashes and a buzzer sounds to
indicate that the hood is not yet fully closed.
→ Close the hood.
Indicates that the back door is not fully closed
If the vehicle reaches a speed of 3 mph (5
km/h),
flashes and a buzzer sounds to
indicate that the back door is not yet fully
closed.
→ Close the back door.
Indicates that the glass hatch is not fully closed
If the vehicle reaches a speed of 3 mph (5
km/h),
flashes and a buzzer sounds to
indicate that the glass hatch is not yet fully
closed.
→ Close the glass hatch.
(If equipped)
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
579
Warning message
Details/Actions
Indicates a malfunction in the intuitive parking
assist-sensor
The assist-sensors flash.
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates that an intuitive parking assist-sensor is
dirty or covered with ice
A buzzer also sounds.
→ Clean the sensor.
(If equipped)
Preparing the vehicle for refueling.
→ Wait a moment.
You may commence refueling.
→ Finish refueling within 30 minutes.
Close the fuel filler door.
8
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift lever to N
A buzzer also sounds.
→ Restart the hybrid system when starting
the vehicle.
(Flashes)
HIGHLANDER_HV_U (OM0E032U)
580
8-2. Steps to take in an emergency
Warning message
Details/Actions
Indicates a malfunction in the hybrid system
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that the hybrid battery (traction battery)
is low
A buzzer also sounds.
→ When stopping the vehicle for a long
period of time, shift the shift lever to P. The
battery cannot be charged with the shift
lever in N.
(Flashes)
Indicates a malfunction in the EPS
(Electric
Power Steering) system
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
Indicates that the vehicle is being driven at 3 mph (5
km/h) or more with the parking brake still engaged
A buzzer also sounds.
→ Release the parking brake.
(U.S.A.)
(Canada)
(Flashes)
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
581
Warning message
Details/Actions
Indicates that the LDA (Lane Departure Alert with
steering control) system has determined that the
driver does not have the hands on the steering
wheel while the steering control function is on
If the driver operates the steering wheel only a
small amount, the system may be unable to
detect the steering wheel operations and this
warning may be displayed.
A buzzer also sounds.
→ Firmly hold the steering wheel.
Indicates that the engine coolant temperature is
too high
A buzzer also sounds.
→ P. 630
Indicates a malfunction in the vehicle’s charging
system
→ Immediately stop the vehicle in a safe place
and contact your Toyota dealer. Continuing
to drive the vehicle may be dangerous.
8
Indicates that the radar sensor is dirty or covered
with ice
A buzzer also sounds.
→ Clean the sensor.
Indicates that the dynamic radar cruise control
system cannot be used temporarily due to bad
weather
A buzzer also sounds.
→ Use the dynamic radar cruise control sys-
tem when it becomes available again.
HIGHLANDER_HV_U (OM0E032U)
582
8-2. Steps to take in an emergency
Warning message
Details/Actions
Indicates that the system is temporarily unavail-
able due to a malfunction in a sensor other than
the camera sensor
A buzzer also sounds.
→ Turn the LDA (Lane Departure Alert with
steering control) system off, wait for a little
(Amber)
while, and then turn the LDA (Lane Depar-
ture Alert with steering control) system
back on.
Indicates that a Blind Spot Monitor sensor or the
surrounding area on the rear bumper is dirty or
covered with snow, ice, etc. or that a sensor is
misaligned
A buzzer also sounds.
→ Clean off the dirt, snow, ice, etc. and drive
the vehicle with the operation conditions of
the BSM function (→P. 318) satisfied for
(If equipped)
approximately 10 minutes. If the warning
message does not disappear, the sensor
may be misaligned. Have the vehicle
inspected by your Toyota dealer.
Indicates a malfunction in the dynamic radar
cruise control system.
• Press the “ON-OFF” button once to deacti-
vate the system, and then press the button
again to reactivate the system.
• A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
Indicates a malfunction in the LDA (Lane Depar-
ture Alert with steering control) system
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
(Amber)
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
583
Warning message
Details/Actions
The operation conditions of the camera sensor
(temperature, etc.) are not met.
→ When the operation conditions of the cam-
era sensor (temperature, etc.) are met, the
following systems will become available.
• PCS (Pre-Collision System)
• LDA (Lane Departure Alert with steering con-
trol) system
(Flashes)
(Amber)
• Dynamic radar cruise control
• Automatic High Beam
Dirt, rain, condensation, ice, snow, etc., are pres-
ent on the windshield in front of the camera sen-
sor
The following systems will be temporarily unus-
able.
• PCS (Pre-Collision System)
• LDA (Lane Departure Alert with steering con-
trol) system
• Dynamic radar cruise control
• Automatic High Beam
→ Tum the system off, remove any dirt, rain,
condensation, ice, snow, etc., from the
(Flashes)
(Amber)
windshield, and then turn the system back
on.
Indicates a malfunction in the pre-collision sys-
tem
A buzzer also sounds.
8
→ Have the vehicle inspected by your Toyota
dealer.
(Flashes)
Indicates a malfunction in the BSM (Blind Spot
Monitor) system
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
(If equipped)
HIGHLANDER_HV_U (OM0E032U)
584
8-2. Steps to take in an emergency
Warning message
Details/Actions
Indicates abnormal engine oil pressure
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates a malfunction in the AWD system
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
Indicates that the LDA (Lane Departure Alert with
steering control) system cannot be used as the
vehicle speed is approximately 32 mph (50 km/h)
or less
→ Drive the vehicle at approximately 32 mph
(50 km/h) or more.
Indicates that LDA (Lane Departure Alert with
steering control) system cannot be used due to
the vehicle speed being too high
→ Slow down.
Indicates that the hybrid system was stopped
while driving
A buzzer also sounds.
→ Operate the steering wheel with more force
than usual.
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
585
Warning message
Details/Actions
Indicates that the power switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
(Flashes)
→ Turn the lights off.
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the power switch off,
and the driver’s door open)
A buzzer also sounds.
→ Close the moon roof or panoramic moon
(Flashes)
(If equipped)
roof.
Indicates a malfunction in the brake override sys-
tem
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
Indicates that the hybrid system has overheated
This message may be displayed when driving
under severe operating conditions. (For exam-
ple, when driving up a long steep hill.)
A buzzer also sounds.
→ Stop and check. (→P. 630)
8
Indicates a malfunction in the Automatic High
Beam system
A buzzer also sounds.
→ Have the vehicle inspected by your Toyota
dealer.
HIGHLANDER_HV_U (OM0E032U)
586
8-2. Steps to take in an emergency
Warning message
Details/Actions
Indicates that the accelerator and brake pedal
are being depressed simultaneously
→ Release the accelerator or brake pedal.
(Flashes)
Indicates that the washer fluid level is low
→ Add washer fluid.
Indicates that remaining fuel is approximately 2.6
gal. (9.7 L, 2.1 Imp. gal.) or less
→ Refuel the vehicle.
Indicates that the TRAC (Traction Control) sys-
tem has been deactivated
→ Turn the TRAC on. (→P. 331)
Indicates that all maintenance according to the
driven distance on the maintenance schedule*1
should be performed soon.
Comes on approximately 4500 miles (7200 km)
after the message has been reset.
(U.S.A. only)
→ If necessary, perform maintenance.
Indicates that all maintenance is required to cor-
respond to the driven distance on the mainte-
nance schedule*1.
Comes on approximately 5000 miles (8000 km)
after the message has been reset.
(The indicator will not work properly unless the
message has been reset.)
(U.S.A. only)
→ Perform the necessary maintenance.
Please reset the message after the mainte-
nance is performed. (→P. 498)
Indicates that the Automatic High Beam switch is
pressed while the headlights are in low beam.
→ Turn the high beam on and press the Auto-
matic High Beam switch again.
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
587
Warning message
Details/Actions
Indicates that, since the VSC (Vehicle Stability
Control) system was turned off, the pre-collision
brake system operation is stopped
→ Turn the VSC on. (→P. 331)
Indicates that the pre-collision system is tempo-
rarily unavailable
→ Please wait until the system returns. If the
message does not disappear, the system
may be malfunctioning. Have the vehicle
inspected by your Toyota dealer immedi-
ately.
(Flashes)
Indicates that the pre-collision system sensor is
dirty, covered with ice, etc.
→ Remove any dirt, ice, etc.
(Flashes)
8
HIGHLANDER_HV_U (OM0E032U)
588
8-2. Steps to take in an emergency
Warning message
Details/Actions
Indicates that the EV drive mode is not avail-
able*2
The reason the EV drive mode is not available
(the vehicle is idling, hybrid battery
[traction
battery] charge is low, speed is higher than the
EV drive mode operating speed range, acceler-
ator pedal is depressed too much) may be dis-
played.
A buzzer also sounds.
→ Use the EV drive mode when it becomes
available.
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
589
Warning message
Details/Actions
Indicates that the EV drive mode has been auto-
matically canceled*2
The reason the EV drive mode is not available
(the hybrid battery [traction battery] charge is
low, speed is higher than the EV drive mode
operating speed range, accelerator pedal is
depressed too much) may be displayed.
A buzzer also sounds.
→ Drive the vehicle for a while.
*1: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
*2: For the EV drive mode operating conditions: →P. 231
■ Messages displays
The message illustrations used are intended as examples, and may differ
from the image that is actually displayed on the multi-information display.
8
■ Conditions that the tire pressure warning system may not function prop-
erly
→P. 528
■ Warning buzzer
→P. 572
■ Warning message in radar cruise mode
In the following cases, the warning message may not be displayed even if
vehicle-to-vehicle distance decreases:
● When your vehicle and the vehicle ahead are traveling at the same speed or
the vehicle ahead is traveling more quickly than your vehicle
● When the vehicle ahead is traveling at a very low speed
● Immediately after cruise control speed is set
● At the instant the accelerator pedal is depressed
HIGHLANDER_HV_U (OM0E032U)
590
8-2. Steps to take in an emergency
Interior
Exterior
Warning message
Details/Actions
buzzer
buzzer
An attempt was made to start
the hybrid system with the shift
lever in an incorrect position.
Once
⎯
→ Shift the shift lever to P
and start the hybrid sys-
(Flashes)
tem.
The driver’s door was opened
Con-
when the shift lever was not in
tinu-
⎯
P and the power switch was not
ous
turned off.
→ Shift the shift lever to P.
(Flashes)
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
Con-
shift lever was not in P and the
Contin-
tinu-
power switch was not turned
uous
ous
off.
(Displayed alternately)
→ Shift the shift lever to P.
→ Bring the electronic key
back into the vehicle.
(Flashes)
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
Contin-
Once
first turning the power switch off
uous
(Displayed alternately)
when the shift lever was in P.
→ Turn the power switch off
and lock the doors again.
(Flashes)
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
591
Interior
Exterior
Warning message
Details/Actions
buzzer
buzzer
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
→ Turn the power switch off.
→ Bring the electronic key
back into the vehicle.
Once
3 times
The electronic key was carried
(Flashes)
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
→ Bring the electronic key
back into the vehicle.
The electronic key is not
detected when an attempt is
made to start the hybrid sys-
Once
⎯
tem.
→ Start the hybrid system
(Flashes)
with the electronic key
present.
An attempt was made to drive
when the electronic key was not
9
inside the vehicle.
⎯
times
→ Confirm that the elec-
8
tronic key is inside the
(Flashes)
vehicle.
An attempt was made to lock
the doors using the smart key
system while the electronic key
Contin-
⎯
was still inside the vehicle.
uous
→ Retrieve the electronic key
(Flashes)
from the vehicle and lock
the doors again.
HIGHLANDER_HV_U (OM0E032U)
592
8-2. Steps to take in an emergency
Interior
Exterior
Warning message
Details/Actions
buzzer
buzzer
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
Contin-
then closing the door with the
Once
uous
electronic key still inside the
vehicle.
(Flashes)
→ Retrieve the electronic key
from the vehicle and lock
the doors again.
The electronic key has a low
battery.
Once
⎯
→ Replace the electronic key
battery. (→P. 539)
The steering lock could not be
released within
3 seconds of
the power switch being
pressed.
Once
⎯
→ Press the power switch
while depressing the brake
(Flashes)
pedal and moving the
steering wheel left and
right.
Indicates a malfunction in the
smart key system
Once
⎯
→ Have the vehicle inspected
by your Toyota dealer.
(Flashes)
HIGHLANDER_HV_U (OM0E032U)
8-2. Steps to take in an emergency
593
Interior
Exterior
Warning message
Details/Actions
buzzer
buzzer
• When the doors were
unlocked with the mechanical
key and then the power
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not
Once
⎯
be detected in the vehicle
even after the power switch
was pressed two consecu-
(Flashes)
tive times.
→ Touch the electronic key to
the power switch while
depressing the brake
pedal.
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly
(→P.
622), the
Once
⎯
power switch was touched with
the electronic key.
→ Press the power switch
within 10 seconds of the
buzzer sounding.
Indicates that:
• With the power switch off, the
doors were unlocked and
then the driver’s door was
opened and closed;
8
• The power switch was turned
to ACCESSORY mode with-
out starting the hybrid sys-
⎯
⎯
tem; or
• The shift lever was shifted to
P from another position with
the power switch in ON
mode.
→ Press the power switch
while depressing the brake
pedal.
HIGHLANDER_HV_U (OM0E032U)
594
8-2. Steps to take in an emergency
Interior
Exterior
Warning message
Details/Actions
buzzer
buzzer
The power switch has been
turned off with the shift lever in
Once
⎯
a position other than P.
→ Shift the shift lever to P.
(Flashes)
After the power switch has
been turned off with the shift
lever in a position other than P,
Once
⎯
the shift lever has been shifted
to P.
(Flashes)
→ Turn the power switch off.
Power was turned off due to the
automatic power off function.
→ Next time when starting
the hybrid system, oper-
⎯
⎯
ate the hybrid system for
approximately
5 minutes
to recharge the 12-volt bat-
tery.
Indicates that the hybrid system
was stopped in an emergency
Con-
while driving
tinu-
⎯
→ To restart the hybrid sys-
ous
tem, shift the shift lever to
N and turn the power
switch to ON mode.*
(Flashes)
Indicates that the power switch
has been pressed while driving
→ Except when emergency
Once
⎯
stopping of the vehicle is
needed,
immediately
release the power switch.
(Flashes)
*: The hybrid system may not be restarted depending on the vehicle condi-
tion.
HIGHLANDER_HV_U (OM0E032U)
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