Toyota Prius Prime (2020 year). Owner's manual — part 18

280

4-2. Opening, closing and locking the doors

◆

Wireless remote control

Locks all the doors

Check that the door is securely
locked.

Unlocks all the doors

Pressing the button unlocks the
driver’s door. Pressing the but-
ton again within 3 seconds
unlocks the other doors.
Press and hold to open the side
windows.

*

*

: This setting must be customized at your Toyota dealer.

■

Operation signals
Doors:
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
Side windows:
A buzzer sounds to indicate that the side windows are operating.

■

Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.

■

When the door cannot be locked by the lock sensor on the surface of the
door handle

■

Door lock buzzer
If an attempt to lock the doors is made when a door is not fully closed, a
buzzer sounds continuously for 5 seconds. Fully close the door to stop the
buzzer, and lock the vehicle once more.

■

If the smart key system or the wireless remote control does not operate
properly

●

Use the mechanical key to lock and unlock the doors. (

P. 699)

●

Replace the key battery with a new one if it is depleted. (

P. 635)

1

2

When the door cannot be locked even if
the lock sensor on the surface of the door
handle is touched by a finger, touch the
lock sensor with the palm.
When gloves are being worn, remove the
gloves.

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4-2. Opening, closing and locking the doors

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◆

Door lock switches

Locks all the doors
Unlocks all the doors

◆

Inside lock buttons

Locks the door
Unlocks the door

The front doors can be opened
by pulling the inside handle
even if the lock buttons are in
the lock position.

Move the inside lock button to the lock position.
Close the door.

The door cannot be locked if the power switch is in ACCESSORY or
ON mode, or the electronic key is left inside the vehicle.

The key may not be detected correctly and the door may be locked.

Locking and unlocking the doors from the inside

1
2

1
2

Locking the front doors from the outside without a key

1

2

282

4-2. Opening, closing and locking the doors

The door cannot be opened from
inside the vehicle when the lock is
set.

Unlock
Lock

These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear doors.

The following functions can be set or canceled:

For instructions on customizing, refer to P. 741.

Rear door child-protector lock

1
2

Automatic door locking and unlocking systems

Function

Operation

Shift position linked door
locking function

Shifting the shift position to any positions other
than P locks all the doors.

Shift position linked door
unlocking function

Shifting the shift position to P unlocks all the
doors.

Speed linked door lock-
ing function

All the doors are locked when the vehicle speed
is approximately 12 mph (20 km/h) or higher.

Driver’s door linked door
unlocking function

All the doors are unlocked when the driver’s
door is opened within approximately 45 seconds
after turning the power switch off.

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4-2. Opening, closing and locking the doors

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■

Switching the door unlock function
It is possible to set which doors the entry function unlocks.

Turn the power switch off.

When the indicator on the key surface is turned off, push and hold

, “A/C”

or

for approximately 5 seconds while pushing the

button on the

key.

The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at least
5 seconds, and repeat step .)

■

Using the mechanical key
The doors can also be locked and unlocked with the mechanical key.
(

P. 699)

■

Open door warning buzzer
If the vehicle speed reaches 3 mph (5 km/h), the master warning light flashes
and a buzzer sounds to indicate that the door(s) is not fully closed.
The open door(s) is displayed on the multi-information display.

■

Conditions affecting the operation of the smart key system or wireless
remote control
P. 293

■

Customization
Settings (e.g. unlocking function using a key) can be changed.
(Customizable features:

P. 741)

Multi-information

display

Unlocking doors

Beep

Hold the driver’s door handle
to unlock only the driver’s
door.

Exterior: Beeps three
times
Interior: Pings once

Hold the passenger’s door
handle or back door opener
to unlock all the doors.

Hold the front door handle or
back door opener to unlock
all the doors.

Exterior: Beeps twice
Interior: Pings once

1

2

2

284

4-2. Opening, closing and locking the doors

WARNING

■

To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant could be
thrown out of the vehicle, resulting in death or serious injury.

●

Ensure that all doors are properly closed and locked.

●

Do not pull the inside handle of the doors while driving.
Be especially careful for the front doors, as the doors may be opened even
if the inside lock buttons are in locked position.

●

Set the rear door child-protector locks when children are seated in the rear
seats.

■

When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline, whether there is enough space for a door to open and whether a
strong wind is blowing. When opening or closing the door, hold the door
handle tightly to prepare for any unpredictable movement.

■

When using the wireless remote control and operating the power win-
dows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the wireless remote control. It
is possible for children and other passengers to get caught in the power
window.

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4-2. Opening, closing and locking the doors

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Back door

◆

Smart key system (if equipped)

Carry the electronic key to enable this function.

Locks all the doors

Check that the door is securely
locked.

Unlocks all the doors

The doors cannot be unlocked
for 3 seconds after the doors are
locked.

◆

Wireless remote control

P. 280

◆

Door lock switches

P. 281

Raise the back door while pushing
up the back door opener switch.

The back door can be unlocked/locked and opened/closed by
the following procedures.

1

2

Opening the back door from outside the vehicle

286

4-2. Opening, closing and locking the doors

Lower the back door using the
back door handle, and make sure
to push the back door down from
the outside to close it.

Be careful not to pull the back door
sideways when closing the back
door with the handle.

■

Luggage compartment light
The luggage compartment light turns on when the back door is opened with
the luggage compartment light switch on.

■

If the back door opener is inoperative
The back door can be unlocked from the inside.

When closing the back door

On
Off
When the power switch is turned off, the
light will go off automatically after 20
minutes.

Remove the cover.
To prevent damage, cover the tip of the
screwdriver with a rag.

Move the lever.

1

2

1

2

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4-2. Opening, closing and locking the doors

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WARNING

Observe the following precautions.
Failure to do so may result in death or serious injury.

■

Before driving

●

Make sure that the back door is fully closed. If the back door is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing an acci-
dent.

●

Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could
have heat exhaustion or other injuries.

●

Do not allow a child to open or close the back door.
Doing so may cause the back door to open unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing back door.

■

Important points while driving

●

Keep the back door closed while driving.
If the back door is left open, it may hit near-by objects or luggage in the
luggage compartment may be thrown out, causing an accident.

●

Never let anyone sit in the luggage compartment. In the event of sudden
braking, sudden swerving or a collision, they are susceptible to death or
serious injury.

288

4-2. Opening, closing and locking the doors

WARNING

■

Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.

●

Remove any heavy loads, such as snow and ice, from the back door
before opening it. Failure to do so may cause the back door to suddenly
shut again after it is opened.

●

When opening or closing the back door, thoroughly check to make sure
the surrounding area is safe.

●

If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.

●

Use caution when opening or closing the back door in windy weather as it
may move abruptly in strong wind.

●

Do not pull on the back door damper stay to close the back door, and do
not hang on the back door damper stay.
Doing so may cause hands to be caught or the back door damper stay to
break, causing an accident.

●

If a bicycle carrier or similar heavy object is attached to the back door, it
may suddenly shut again after being opened, causing someone’s hands,
head or neck to be caught and injured. When installing an accessory part
to the back door, using a genuine Toyota part is recommended.

●

The back door may suddenly shut if it is
not opened fully. It is more difficult to
open or close the back door on an
incline than on a level surface, so
beware of the back door unexpectedly
opening or closing by itself. Make sure
that the back door is fully open and
secure before using the luggage com-
partment.

●

When closing the back door, take extra
care to prevent your fingers etc. from
being caught.

●

When closing the back door, make sure
to press it lightly on its outer surface. If
the back door handle is used to fully
close the back door, it may result in
hands or arms being caught.

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NOTICE

■

Back door damper stays
The back door is equipped with damper stays that hold the back door in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.

●

Do not place your hand on the damper stay or apply lateral forces to it.

●

Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.

●

Do not touch the damper stay rod with
gloves or other fabric items.

●

Do not attach any accessories other
than genuine Toyota parts to the back
door.

290

4-2. Opening, closing and locking the doors

Smart key system

● Unlocks and locks the doors (P. 279)
● Unlocks and locks the back door (if equipped) (P. 285)
● Unlocks the charging port lid (if equipped) (P. 122)
● Unlocks and locks the charging connector (if equipped) (P. 125)
● Starts the hybrid system (P. 336)

■

Antenna location

The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.

Antenna outside the cabin (driver’s
side)
Antenna outside the cabin (front pas-
senger’s side)

*

Antennas inside the cabin
Antenna outside the luggage compart-
ment

*

Antenna outside the charging port lid

*

*

: If equipped

1

2

3

4

5

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Effective range (areas within which the electronic key is detected)

When unlocking the charging port lid, when locking and unlocking the
charging connector

*

The system can be operated when the electronic key is within about 2.3
ft. (0.7 m) of the charging port lid.
When starting the hybrid system or changing power switch modes
The system can be operated when the electronic key is inside the vehi-
cle.

*

: If equipped

■

Alarms and warning messages
An alarm sounds and warning message displays shown on the multi-informa-
tion display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous operation. When a warning message is dis-
played, take appropriate measures based on the displayed message.
When only an alarm sounds, circumstances and correction procedures are as
follows.

When locking or unlocking the doors
The system can be operated when
the electronic key is within about
2.3 ft. (0.7 m) of driver’s door handle,
front passenger’s door handle

*

and

back door opener switch

*

. (Only the

doors detecting the key can be oper-
ated.)

Alarm

Situation

Correction procedure

Exterior

alarm

sounds once for 5
seconds

An attempt was made to
lock the vehicle while a door
was open.

Close all of the doors
and lock the doors
again.

Interior

alarm

pings repeatedly

The power switch was
turned

to ACCESSORY

mode while the driver’s door
was open (The driver’s door
was opened when the
power

switch

was

in

ACCESSORY mode).

Turn the power switch
off and close the
driver’s door.

292

4-2. Opening, closing and locking the doors

■

When “Smart Key System malfunction See owner’s manual” is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.

■

Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.

●

In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of

the outside of the vehicle for 10 minutes or longer.

• The smart key system has not been used for 5 days or longer.

●

If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.

■

Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.

Press

twice while pressing and

holding

. Confirm that the electronic

key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.

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Conditions affecting operation
The smart key system, wireless remote control and immobilizer system use
weak radio waves. In the following situations, the communication between
the electronic key and the vehicle may be affected, preventing the smart key
system, wireless remote control and immobilizer system from operating prop-
erly. (Ways of coping:

P. 699)

●

When the electronic key battery is depleted

●

Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise

●

When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs

●

When other wireless key (that emit radio waves) is being used nearby

●

When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-

nication devices

• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems

●

If window tint with a metallic content or metallic objects are attached to the
rear window

●

When the electronic key is placed near a battery charger or electronic
devices

294

4-2. Opening, closing and locking the doors

■

Note for the entry function

●

Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near

the ground, or in a high place when the doors are locked or unlocked.

• The electronic key is on the instrument panel, floor, or in the door pockets

or glove box when the hybrid system is started or power switch modes
are changed.

●

Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.

●

As long as the electronic key is within the effective range, the doors may be
unlocked or locked by anyone.

●

Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.

●

The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic key is within the
effective range. (The door will automatically be locked after approximately
60 seconds if the doors are not opened and closed.)

●

If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)

●

Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.

●

If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In this case, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 6 ft. (2 m) or more away from the

vehicle. (Take care to ensure that the key is not stolen.)

• Set electronic key to battery-saving mode to disable the smart key sys-

tem. (

P. 292)

●

If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.

●

The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.

●

A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.

●

If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.

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When the vehicle is not driven for extended periods

●

To prevent theft of the vehicle, do not leave the electronic key within 6 ft.
(2 m) of the vehicle.

●

The smart key system can be deactivated in advance. (

P. 741)

■

To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention may not operate.)

■

If the smart key system does not operate properly

●

Locking and unlocking the doors: Use the mechanical key. (

P. 699)

●

Starting the hybrid system:

P. 700

■

Customization
Settings (e.g. smart key system) can be changed.
(Customizable features:

P. 741)

■

If the smart key system has been deactivated in a customized setting

●

Unlocking and locking the doors:
Use the wireless remote control or mechanical key. (

P. 280, 699)

●

Unlocking the charging port lid:

P. 123

●

Unlocking and locking the charging connector:

P. 127

●

Starting the hybrid system and changing power switch modes:

P. 700

●

Stopping the hybrid system:

P. 337