Toyota Highlander Hybrid (2022 year). Manual in english — page 25

399

6-1. Maintenance and care

Maintena

nce
a

nd ca

■

Bumpers

Do not scrub with abrasive cleaners.

■

Plated portions

If dirt cannot be removed, clean the

parts as follows:

●

Use a soft cloth dampened with an

approximately 5% solution of neu-

tral detergent and water to clean

the dirt off.

●

Wipe the surface with a dry, soft

cloth to remove any remaining

moisture.

●

To remove oily deposits, use alco-

hol wet wipes or a similar product.

WARNING

■

When washing the vehicle

Do not apply water to the inside of

the engine compartment. Doing

so may cause the electrical com-

ponents, etc. to catch fire.

■

When cleaning the windshield

(vehicles with rain-sensing

windshield wipers)

Set the wiper switch to off.

If the switch is in “AUTO”, the wip-

ers may operate unexpectedly in

the following situations, and may

result in hands being caught or

other serious injuries and cause

damage to the wiper blades.

Off
AUTO

●

When the upper part of the

windshield where the raindrop

sensor is located is touched by

hand

●

When a wet rag or similar is

held close to the raindrop sen-

sor

●

If something bumps against the

windshield

●

If you directly touch the raindrop

sensor body or if something

bumps into the raindrop sensor

■

Precautions regarding the

exhaust pipe

Exhaust gasses cause the

exhaust pipe to become quite hot.

When washing the vehicle, be

careful not to touch the pipe until it

has cooled sufficiently, as touch-

ing a hot exhaust pipe can cause

burns.

■

Precaution regarding the rear

bumper with Blind Spot Moni-

tor

If the paint of the rear bumper is

chipped or scratched, the system

may malfunction. If this occurs,

consult your Toyota dealer.

NOTICE

■

To prevent paint deteriora-

tion and corrosion on the

body and components (alumi-

num wheels, etc.)

●

Wash the vehicle immediately in

the following cases:

• After driving near the sea coast

• After driving on salted roads

• If coal tar or tree sap is present

on the paint surface

• If dead insects, insect droppings

or bird droppings are present on

the paint surface

• After driving in an area contami-

nated with soot, oily smoke,

mine dust, iron powder or chem-

ical substances

400

6-1. Maintenance and care

NOTICE

• If the vehicle becomes heavily

soiled with dust or mud

• If liquids such as benzene and

gasoline are spilled on the paint

surface

●

If the paint is chipped or

scratched, have it repaired

immediately.

●

To prevent the wheels from cor-

roding, remove any dirt and

store in a place with low humid-

ity when storing the wheels.

■

Cleaning the exterior lights

●

Wash carefully. Do not use

organic substances or scrub

with a hard brush.

This may damage the surfaces

of the lights.

●

Do not apply wax to the sur-

faces of the lights.

Wax may cause damage to the

lenses.

■

When using an automatic car

wash (vehicles with

rain-sensing windshield wip-

ers)

Set the wiper switch to the off

position.

If the wiper switch is in “AUTO”,

the wipers may operate and the

wiper blades may be damaged.

■

When using a high pressure

car wash

●

When washing the vehicle, do

not spray the camera or its sur-

rounding area directly with a

high pressure washer. Shock

applied from high pressure

water may cause the device to

not operate normally.

●

Do not spray water directly on

the radar which is equipped

behind the emblem. Otherwise

it may cause the device to be

damaged.

●

Do not bring the nozzle tip close

to boots (rubber or resin manu-

factured cover), connectors or

the following parts. The parts

may be damaged if they come

into contact with high-pressure

water.

• Traction related parts

• Steering parts

• Suspension parts

• Brake parts

●

Keep the cleaning nozzle at

least 11.9 in. (30 cm) away from

the vehicle body. Otherwise

resin section, such as moldings

and bumpers, may be deformed

and damaged.

Also, do not continuously hold the

nozzle in the same place.

●

Do not spray the lower part of

the windshield continuously.

If water enters the air conditioning

system intake located near the

lower part of the windshield, the

air conditioning system may not

operate correctly.

●

Do not wash the underside of

the vehicle using a high pres-

sure car washer.

401

6-1. Maintenance and care

Maintena

nce
a

nd ca



Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.



If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.

■

Shampooing the carpets

There are several commercial foam-

ing-type cleaners available. Use a

sponge or brush to apply the foam.

Rub in overlapping circles. Do not

use water. Wipe dirty surfaces and

let them dry. Excellent results are

obtained by keeping the carpet as

dry as possible.

■

Handling the seat belts

Clean with mild soap and lukewarm

water using a cloth or sponge. Also

check the belts periodically for

excessive wear, fraying or cuts.

Cleaning and protect-

ing the vehicle interior

Perform cleaning in a man-
ner appropriate to each
component and its material.

Protecting the vehicle
interior

WARNING

■

Water in the vehicle

●

Do not splash or spill liquid in

the vehicle, such as on the floor,

in the hybrid battery (traction

battery) air vents, and in the lug-

gage compartment.

Doing so may cause the hybrid

battery, electrical components,

etc. to malfunction or catch fire.

●

Do not get any of the SRS com-

ponents or wiring in the vehicle

interior wet.

(



P.34)

An electrical malfunction may

cause the airbags to deploy or

not function properly, resulting

in death or serious injury.

●

Vehicles with wireless charger:

Do not let the wireless charger

(



P.373) get wet. Failure to do

so may cause the charger to

become hot and cause burns or

could cause electric shock

resulting in death or serious

injury.

■

Cleaning the interior (espe-

cially instrument panel)

Do not use polish wax or polish

cleaner. The instrument panel

may reflect off the windshield,

obstructing the driver’s view and

leading to an accident, resulting in

death or serious injury.

NOTICE

■

Cleaning detergents

●

Do not use the following types

of detergent, as they may dis-

color the vehicle interior or

cause streaks or damage to

painted surfaces:

• Non-seat portions: Organic sub-

stances such as benzene or

gasoline, alkaline or acidic solu-

tions, dye, and bleach

402

6-1. Maintenance and care



Remove dirt and dust using a
vacuum cleaner.



Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.

Use a diluted water solution of
approximately 5% neutral wool
detergent.



Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.



Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.

■

Caring for leather areas

Toyota recommends cleaning the

interior of the vehicle at least twice a

year tomaintain the quality of the

vehicle’s interior.

NOTICE

• Seats: Alkaline or acidic solu-

tions, such as thinner, benzene,

and alcohol

●

Do not use polish wax or polish

cleaner. The instrument panel’s

or other interior part’s painted

surface may be damaged.

■

Preventing damage to leather

surfaces

Observe the following precautions

to avoid damage to and deteriora-

tion of leather surfaces:

●

Remove any dust or dirt from

leather surfaces immediately.

●

Do not expose the vehicle to

direct sunlight for extended peri-

ods of time. Park the vehicle in

the shade, especially during

summer.

●

Do not place items made of

vinyl, plastic, or containing wax

on the upholstery, as they may

stick to the leather surface if the

vehicle interior heats up signifi-

cantly.

■

Water on the floor

Do not wash the vehicle floor with

water.

Vehicle systems such as the

audio system may be damaged if

water comes into contact with

electrical components such as the

audio system above or under the

floor of the vehicle. Water may

also cause the body to rust.

■

When cleaning the inside of

the windshield

Do not allow glass cleaner to con-

tact the lens. Also, do not touch

the lens. (



P.243)

■

Cleaning the inside of the rear

window

●

Do not use glass cleaner to

clean the rear window, as this

may cause damage to the rear

window defogger heater wires

or antenna. Use a cloth damp-

ened with lukewarm water to

gently wipe the window clean.

Wipe the window in strokes run-

ning parallel to the heater wires

or antenna.

●

Be careful not to scratch or

damage the heater wires or

antenna.

Cleaning the leather areas

403

6-1. Maintenance and care

Maintena

nce
a

nd ca



Remove dirt and dust using a
vacuum cleaner.



Wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.



Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.

Cleaning the synthetic
leather areas

404

6-2. Maintenance

6-2.Maintenance

■

Repair and replacement

It is recommended that genuine

Toyota parts be used for repairs to

ensure performance of each sys-

tem. If non-Toyota parts are used in

replacement or if a repair shop other

than a Toyota dealer performs

repairs, confirm the warranty cover-

age.

■

Allow inspection and repairs to

be performed by a Toyota

dealer

●

Toyota technicians are

well-trained specialists and are

kept up to date with the latest ser-

vice information. They are well

informed about the operation of all

systems on your vehicle.

●

Keep a copy of the repair order. It

proves that the maintenance that

has been performed is under war-

ranty coverage. If any problem

should arise while your vehicle is

under warranty, your Toyota

dealer will promptly take care of it.

General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.

Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.

For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.

Maintenance require-

ments

To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:

WARNING

■

If your vehicle is not properly

maintained

Improper maintenance could

result in serious damage to the

vehicle and possible death or seri-

ous injury.

■

Handling of the 12-volt bat-

tery

●

Engine exhaust, some of its

constituents, and a wide variety

of automobile components con-

tain or emit chemicals known to

the State of California to cause

cancer and birth defects and

other reproductive harm. Work

in a well ventilated area.

●

Oils, fuels and fluids contained

in vehicles as well as waste pro-

duced by component wear con-

tain or emit chemicals known to

the State of California to cause

cancer and birth defects or

other reproductive harm. Avoid

exposure and wash any

affected area immediately.

●

12-volt battery posts, terminals

and related accessories con-

tain lead and lead compounds

which are known to cause brain

damage. Wash your hands after

handling. (



P.419)

General maintenance

Scheduled maintenance

405

6-2. Maintenance

Maintena

nce
a

nd ca

■

Resetting the message indicat-

ing maintenance is required

After the required maintenance is

preformed according to the mainte-

nance schedule, please reset the

message.To reset the message, fol-

low the procedures described

below:



4.2-inch display

Press

of the meter

control switch to select

Press

of the meter

control switch, select

and

then press and hold

Press

of the meter

control switch, select “Scheduled

Maintenance” and then press

Select “Yes” and press

A message will be displayed on

the multi-information display

when the reset procedure has

been completed.



7-inch display

Press

of the meter

control switch to select

Press

of the meter

control switch, select

and

then press and hold

Press

of the meter

control switch, select “Scheduled

Maintenance” and then press

Select “Yes” and press

A message will be displayed on

the multi-information display

when the reset procedure has

been completed.

You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.

The use of Toyota Repair Manuals
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.

Do-it-yourself mainte-
nance

406

6-2. Maintenance

General maintenance

Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.

WARNING

■

If the hybrid system is operat-

ing

Turn the hybrid system off and

ensure that there is adequate

ventilation before performing

maintenance checks.

Engine compartment

Items

Check points

Brake fluid

Is the brake fluid at
the correct level?
(



P.418)

Engine/power
control unit
coolant

Is the
engine/power con-
trol unit coolant at
the correct level?
(



P.416)

Engine oil

Is the engine oil at
the correct level?
(



P.414)

Exhaust sys-
tem

There should not
be any fumes or
strange sounds.

Radiator/con-
denser

The radiator and
condenser should
be free from for-
eign objects.
(



P.417)

Washer fluid

Is there sufficient
washer fluid?
(



P.418)

Luggage compartment

Items

Check points

12-volt battery

Check the connec-
tions. (



P.419)

Vehicle interior

Items

Check points

Accelerator
pedal

• The accelerator

pedal should
move smoothly
(without uneven
pedal effort or
catching).

Hybrid trans-
mission “Park”
mechanism

• When parked on

a slope and the
shift lever is in P,
is the vehicle
securely
stopped?

Items

Check points

407

6-2. Maintenance

Maintena

nce
a

nd ca

Brake pedal

• Does the brake

pedal move
smoothly?

• Does the brake

pedal have
appropriate
clearance from
the floor?
(



P.513)

• Does the brake

pedal have the
correct amount
of free play?
(



P.513)

Brakes

• The vehicle

should not pull to
one side when
the brakes are
applied.

• The brakes

should work
effectively.

• The brake pedal

should not feel
spongy.

• The brake pedal

should not get
too close to the
floor when the
brakes are
applied.

Head
restraints

• Do the head

restraints move
smoothly and
lock securely?

Horn

• Works properly?

Indica-
tors/buzzers

• Do the indica-

tors and buzzers
function prop-
erly?

Items

Check points

Lights

• Do all the lights

come on?

• Are the head-

lights aimed cor-
rectly? (



P.446)

Parking brake

• Does the park-

ing brake switch
operate nor-
mally?

• When parked on

a slope and the
parking brake is
on, is the vehicle
securely
stopped?

Seat belts

• Do the seat belts

operate
smoothly?

• The seat belts

should not be
damaged.

Seats

• Do the seat con-

trols operate
properly?

Steering wheel

• Does the steer-

ing wheel rotate
smoothly?

• Does the steer-

ing wheel have
the correct
amount of free
play?

• There should not

be any strange
sounds coming
from the steer-
ing wheel.

Items

Check points

408

6-2. Maintenance

The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.



When the 12-volt battery is
disconnected or discharged

Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.



When the fuel tank cap is
loose

Vehicle exterior

Items

Check points

Doors

• Do the doors

operate
smoothly?

Engine hood

• Does the engine

hood lock system
work properly?

Fluid leaks

• There should not

be any signs of
fluid leakage
after the vehicle
has been parked.

Tires

• Is the tire infla-

tion pressure
correct?

• The tires should

not be damaged
or excessively
worn.

• Have the tires

been rotated
according to the
maintenance
schedule?

• The wheel nuts

should not be
loose.

Windshield
wipers/rear
window wiper

• The wiper blades

should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.

• The wiper blades

should clear the
windshield/rear
window without
streaking or skip-
ping.

Emission inspection

and maintenance (I/M)

programs

Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.

If the malfunction indica-
tor lamp comes on

Your vehicle may not pass
the I/M test in the follow-
ing situations:

409

6-2. Maintenance

Maintena

nce
a

nd ca

The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test.

The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.

Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.

When the malfunction
indicator lamp still
remains on after several
driving trips

If your vehicle does not
pass the I/M test

410

6-3. Do-it-yourself maintenance

6-3.Do-it-yourself maintenance

Do-it-yourself service

precautions

If you perform maintenance
by yourself, be sure to fol-
low the correct procedure
as given in these sections.

Maintenance

Items

Parts and tools

12-volt battery
condition
(



P.419)

• Grease
• Conventional

wrench (for ter-
minal clamp
bolts)

Brake fluid
level (



P.418)

• FMVSS No.116

DOT 3 or SAE
J1703 brake fluid

• Rag or paper

towel

• Funnel (used

only for adding
brake fluid)

Engine/power
control unit
coolant level
(



P.416)

• “Toyota Super

Long Life Cool-
ant” or a similar
high quality eth-
ylene gly-
col-based
non-silicate,
non-amine,
non-nitrite and
non-borate cool-
ant with long-life
hybrid organic
acid technology
For the U.S.A.:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 50% cool-
ant and 50%
deionized water.
For Canada:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 55% cool-
ant and 45%
deionized water.

• Funnel (used

only for adding
coolant)

Engine oil level
(



P.414)

• “Toyota Genuine

Motor Oil” or
equivalent

• Rag or paper

towel

• Funnel (used

only for adding
engine oil)

Fuses
(



P.444)

• Fuse with same

amperage rating
as original

Items

Parts and tools

411

6-3. Do-it-yourself maintenance

Maintena

nce
a

nd ca

Hybrid battery
(traction bat-
tery) air intake
vent (



P.439)

• Vacuum cleaner,

etc.

• Phillips screw-

driver

Headlight aim
(



P.446)

• Phillips-head

screwdriver

Light bulbs
(



P.447)

• Bulb with same

number and
wattage rating as
original

• Phillips-head

screwdriver

• Flathead screw-

driver

• Wrench

Radiator and
condenser
(



P.417)



Tire inflation
pressure
(



P.434)

• Tire pressure

gauge

• Compressed air

source

Washer fluid
(



P.418)

• Water or washer

fluid containing
antifreeze (for
winter use)

• Funnel (used

only for adding
water or washer
fluid)

WARNING

The engine compartment contains

many mechanisms and fluids that

may move suddenly, become hot,

or become electrically energized.

To avoid death or serious injury,

observe the following precautions.

Items

Parts and tools

■

When working on the engine

compartment

●

Make sure that the “ACCES-

SORY” or “IGNITION ON” on

the multi-information display

and the “READY” indicator are

both off.

●

Be careful not to touch the

engine, power control unit, radi-

ator, exhaust manifold, etc. right

after driving as they may be hot.

Oil and other fluids may also be

hot.

●

Do not leave anything that may

burn easily, such as paper and

rags, in the engine compart-

ment.

●

Do not smoke, cause sparks or

expose an open flame to fuel.

Fuel fumes are flammable.

■

When working near the elec-

tric cooling fan or radiator

grille

Be sure the power switch is off.

With the power switch in ON, the

electric cooling fan may automati-

cally start to run if the air condi-

tioning is on and/or the coolant

temperature is high. (



P.417)

■

Safety glasses

Wear safety glasses to prevent

flying or falling material, fluid

spray, etc. from getting in your

eyes.

NOTICE

■

If you remove the air cleaner

filter

Driving with the air cleaner filter

removed may cause excessive

engine wear due to dirt in the air.

412

6-3. Do-it-yourself maintenance

Pull the hood lock release
lever.

The hood will pop up slightly.

Pull up the auxiliary catch
lever and lift the hood.

Hold the hood open by insert-
ing the support rod into the
slot.

Hood

Opening the hood

WARNING

■

Pre-driving check

Check that the hood is fully closed

and locked.

If the hood is not locked properly,

it may open while the vehicle is in

motion and cause an accident,

which may result in death or seri-

ous injury.

■

After installing the support

rod into the slot

Make sure the rod supports the

hood securely preventing it from

falling down onto your head or

body.

NOTICE

■

When closing the hood

Be sure to return the support rod

to its clip before closing the hood.

Closing the hood with the support

rod not clipped could cause the

hood to bend.

413

6-3. Do-it-yourself maintenance

Maintena

nce
a

nd ca

■

Front

■

Rear

Positioning a floor

jack

When using a floor jack, fol-
low the instructions in the
manual provided with the
jack and perform the opera-
tion safely.
When raising your vehicle
with a floor jack, position
the jack correctly. Improper
placement may damage
your vehicle or cause injury.

Location of the jack point